Mike Kaleel, the owner of Personal Air in Raleigh, for 20 years has provided my family and business…read morewith the highest quality, prompt and courteous service. He is very fair and honest, We recommend him without reservation.

Both visits, prompt, efficient, professional, knowledgeable. Worked extra on a stubborn AC fan…read more Fair price and knew exactly what was wrong. Definitely going to be a repeat customer.

My AC went out this Sunday afternoon. I was frantic to find a repairman. I did a search on Heating…read moreand Cooling near me and found Doug Holm in Wake Forest. He had good reviews. He came quickly, very knowledgeable and found the dead capacitor. Swapped it out and I have AC again. I highly recommend him. He is polite, very well priced, and professional. See https://www.holmheatingandcooling.com/

Russell came out and gave his expert opinion on what he would recommend to replace our 27 year old…read moreunit. He provided an installment date. His team showed up and installed it. His installment team was friendly and respectful. I would strongly recommend them. I really love a company that does what they say they will do. I feel like it is just a small, honest company doing the right thing for their customers. They came highly recommended by my neighbor and I see why.

So impressed with the professionalism and honesty of Clark and Joe Cool! I originally had our Trane…read moreinstalled and serviced every 6 months by Maynor Service Company. Despite an installation hiccup, I used their annual service plan for the last 5 years. Once they started suggesting $500 UV lamps for the outdoor unit, I thought I should probably switch things up for a second opinion. My friends all used Joe Cool, and I am glad I do now too. Clark spent a lot of time going above and beyond, including taking off the original install seam glue for the upstairs unit (which never was) and accessing hard-to-access screws, indicating they never even cleaned the coil post-install once despite paying for it! No wonder they were always in and out in 15 minutes. But he took the time to do it right. Two things you need when hiring tradespeople- expert knowledge and honesty. This company has both, and I am a lifelong customer now.

I sent Jamie an email that my downstairs AC unit fan was not working and he came to inspect the…read moreunit that afternoon. After inspection, Jamie ordered the AC part and installed it after it came in. Thanks again Jamie for going beyond just a quick service call. I appreciate your knowledge and explanations about the problem and the quick resolution to it. Dan Sichak

Jamie came out on the same day I contacted him. He thoroughly the problem and diagnosed a…read moremalfunctioning control board. he gave me an estimate for replacing the board. When I approved, he said he would look around as it was a rare brand. The next day he informed me that he found a replacement board, there was only one place in the Triangle that carried it, and there was one in stock. He came back the next day with the board, replaced it, tested the system, and the problem was solved. He also made a minor repair on an area where there was condensation dripping from an uninsulated section of piping. Another valuable thing was that he noted that the board was still under its 5-year warranty by about four months. He did not charge me for the board even though he had to pay for it. He will return the board to the manufacturer and pursue the warranty himself. His price was in the range that Angie notes for replacing circuit boards. The range was to replace a circuit board on Angie was as $150 - $450 and he charged $209. The first visit, the service call to diagnose, was $153.

Great yearly maintenance to catch issues before they happen. Johnny and Peter are very…read moreknowledgeable and fixed our system so we wouldn't have to put in an extra air return on an unusual system.

We called Greenlight for a second opinion after another company said our 10 year-old unit (which…read morethat same company sold us and said would last 20 years) needed to be replaced. Greenlight assured us that it could be repaired and explained their criteria for recommending a replacement (which our unit did not meet). Unfortunately, there were some issues with the part. After several hours and three trips to our house, they got it fixed. If you want an honest assessment and a company that perseveres, call Greenlight.

if you have ac issues these are the folks to call! They were extremely nice to work with,…read moreresponded fast took care of us fast, very knowledgeable and the pricing was great! first time we have used them but definitely not the last! We now have them as our new ac/heat folks and we are thrilled!

We had an issue with our AC. They came out when they were scheduled and diagnosed the issue …read more While waiting for a part they were able to have our AC working the entire time . They are now our go to HVAC team!

Absolutely incredible how quickly we got service on our broken heat pump (AC). It was hot today…read moreand the temperature inside started climbing. Called RPS and the broken capacitor was replaced within a couple of hours. Great job the last time when we called from flooding due to rain.

Great Experience with RPS Mechanical!…read more I had concerns about water pooling near my outdoor A/C unit and called RPS Mechanical for a diagnostic. Raymond came out and was very thorough, professional, and easy to work with. After a full check, he confirmed the unit is running perfectly. The water I noticed was simply from all the recent rain not a system issue. Honest, reliable service. I highly recommend them!

Competence (2 Decades of Experience | No "shooting from the hip" |Thorough & Accurate Diagnosis |…read moreMeasure Twice Cut Once), Character (Their Word is their Honor), Prompt Responsiveness (Out of this world), Commitment to Customer Satisfaction, and Reasonable/Fair Pricing. Peace of Mind. On hot days, my system was having a hard time maintaining the Temperature. Diagnosis, a bit low on Freon (410A) for optimum performance.

If you want to be sold unnecessary and overcharged service without fixing your AC's true problem,…read morehire this company. I made the mistake to hire this company last week to diagnose and repair my AC system which was cooling fine but intermittently turned itself off. Instead of completing a thorough diagnosis, the technician who was constantly micromanaged over the phone repeatedly push for approval of adding about 3 lbs of refrigerant, an evaporator coil cleaning, and a thermostat replacement. When I declined the refrigerant and cleaning because the unit was visibly clean and there was no clear evidence of needing refrigerant, the manager threw a tantrum over the phone and ordered complete of service. It costed $400+ to just replace a thermostat. I did not know that the performed thermostat replacement was not fixing the true problem, might not have been necessary, and it made the AC performance worse. After the technician left, my AC failed to cool the house and water started coming from the handler. The indoor blower continuing to run even when the thermostat was set to Off and the fan was set to Auto. I had to hire another contractor who quickly identified thermostat's WRONG WIRING and performed the needed repair. No refrigerant needed, no cleaning needed, just firming the connection of the disconnect box, less than $100. The system was running with all readings in range and completely balanced as soon as the new repair was done. What Icy Hot did was short-circuiting cooling and heating together in thermostat installation making the AC to run both cooling and heating at the same time! What a joke if a company cannot even install a thermostat correctly (not to mention it was probably unnecessary) and charges $400+ for a faulty installation. I wrote to Icy Hot noting the FAULTY service, the manager ACKNOWLEDGED the thermostat wiring was incorrect, but REFUSED to reimburse any costs despite their MALPRACTICE which could have cause further damage to my AC. Extremely disappointed with the incompetence, dishonesty, and the lack of accountability after their work created additional problems. Stay away!! [Additional notes given company's response below]: The company's response below shows again their insist of unnecessary service. The AC's issue was not related to refrigerant nor it needed any cleaning. The technician onsite was not able to show much evidence justifying either but was under immense pressure from the management to oversell. The service was scheduled from 3-5pm but the technician did not arrive way after 5pm and took an hour still no clue. A lot of the time was spent speaking on phone with the manager. The service was never an emergency service. I called in the morning, the office said they could dispatch a technician between 3-5pm and we set appointment. Categorizing the scheduled normal service as emergency and claimed to have stayed after hour to falsely induce mercy is just another evidence of dishonesty. Regarding the revisit to correct any error, I was reluctant to call the Icy Hot back given the incompetence and the oversell push during the initial visit, not even for the so-called warranty service. This echoes a review posted by another customer earlier in Google review. I worry that instead of fixing any error, more unnecessary service will be demanded and further damage be done to my AC. Now it is not hard for the company to say: Well, that was an easy error to correct, and you should have called us. This is all because another contractor with true expertise and good ethics has diagnosed Icy Hot's error. If Icy Hot was capable and ethical at the first place, the error would not have occurred with sufficient final steps of double checking wiring, temperature and air flow after thermostat installation. Aren't these necessary steps by trade standards?