-Edit- If I could give it 0 I would. Rust came back 6 months later. They say their warranty is picture attached. Thanks to the management. Before: I won't be taking my car anywhere else. They are amazing and fixed the car the right way! I have added a photo of how they say hello to a well paying customer. read more

North Shore Collision, Inc - Manager when asking about rust that came back 6 months later, and the repair has bubbles in it. He said he has no warranty on his work. - Body Shops Near Me - Highland Park, Illinois

Great body shop and service, with excellent management. They did everything as promissed. Will use them in a future.

Had a car repaired after he was hit by a truck on the highway. Due to VERY SUBSTANDARD WORK, I had to bring it back multiple times over a period of 5-6 months. Some shoddy that was work done was a problematic truck mechanism and the trunk still doesn't close the way it did prior to accident, scratches on paint, sloppy paint job leaving paint on chrome and other parts that shouldn't have paint, & taillight problems. Willie, the owner, was more concerned with pleasing the insurance company with lower quality parts than he was in providing manufacturer or unused parts, which I asked for multiple times. Lastly, he was so unprofessional and rude. He told us he had repaired some of the work he'd done but wouldn't include that on the receipt he gave us. Very odd, and suspicious. Lastly, he actually screamed at us. Very surprised at the behavior. Will never go back there. Would recommend looking for other repair shops. read more

I was stolen!!! this place is terrible and they didn't finish their job, I picked up my car worst then when I dropped it off! my rear left break was Burned out and they don't wanna tell me what happened! I have pictures to proof that my breaks were dine and now I have a sxrewe up door with a couple stolen breaks! I don't know what to do!!! read more

I shopped around for some competitive estimates on getting some body work done on my car-- Auto-Body North Shore gave me the best one, and stuck to it exactly! They also dropped me off and came to pick me up, since I had no other way of getting to them, AND they finished my car earlier than expected! That being said, they did miss buffing an area that they said they would fix up, which was disappointing. Still, for the friendly customer service and reliability, I would definitely recommend this place to others looking to get their car fixed up for a reasonable rate! read more

This is the best body shop around. I won't take my car anywhere else. These guys are amazing at what they do and Willy at the front desk is very knowledgeable and helpful. You wont be disappointed! read more

These guys are crooks and have cornered me at getting my repair done only from them. Since I'd needed the insurance adjuster to arrive for repair estimate, which takes a few days, they charge me $100 a day for storage - came out to $600 even before work began. And when I asked them about saving old part they gave me a hard time because they charge Insurance and me for brand new part when they actually just repair the old. After this yelp I'm contacting Better Business Bureau to investigate on their operation and hope we can close them down based on fraud. read more

These guys were extremely helpful. I pulled in with a small concern and they not only helped and serviced my car right away but they did a fantastic job also. They were extremely careful and diligent when fixing the paint on my car. I would highly recommend this company for future body work or anyone who has a car issue read more

These people are cheaters, be careful! Not only they did a lousy paint work, they also scratched my leather. Stay away

Over the last year, North Shore has repaired my Acura TSX which was rear-ended by a snow plow, my MDX(a/k/a "The Ding Magnet") and my 2009 Cadillac CTS which the previous owner "repaired" with copious amounts of bond, and made all three look like new. Great service, reasonable prices-definitely the best place on the North Shore to have body work done. read more

Anthony at the collision center is awesome. Very knowledgeable and willing to give you sound advice. I will definitely be back.

Shoddy workmanship, misleading business practices, SCAM ARTISTS. I had my bumper replaced there. When I got my car back, the shade of paint was slightly off but I decided to let it slide since it was close enough and I needed my car. At that time, though, I was told there was a Lifetime Warranty on the bumper. Couple of months later, I noticed that one corner of the bumper was not attached (it looked like whatever was supposed to attach it to the plastic beneath was simply missing) but, when I took it back to have it re-attached (or attached for the first time!!!), I was told I needed a WHOLE NEW BUMPER! AND--you guessed it--the Lifetime Warranty SOMEHOW did not apply! These guys should be OUT OF BUSINESS. STAY AWAY. STAY FAR AWAY. GO TO ANOTHER BODY SHOP. Let me put it this way: if you're a repeat customer at this place, you're pushing your luck; you WILL GET BURNED. read more

I was promised the moon, and just got mooned. They were all smiles until I brought the car back with THE PAINT CRACKING AND CHIPPING AFTER 1 MONTH. I was told by the owner, there is no guarantees, even after only ONE MONTH!!!!! I was told I would have to buy a whole new bumper, after THEY screwed up the paint job... I went somewhere else to see how much to fix it, and was told North Shore Collision used some cheap paint and it would cost $800 to fix it...that was after already paying $2500. Too bad, I had alot more work for them to do, I also heard a friend tell me his girlfriend had the same thing happen to her, from NSC...practice makes perfect boys, just no on my car!!!!!!! read more

My wife had her car for 29 days and they did some body work with one bumper not so good,suspension was involved so they changed a couple parts and stil her was not fixed.After telling them what needs to be done they just took money from my insurance and I had go to other mechanic to fix the problem with both rear weels.This shop is very chip dishonest and should not exist at all. Walter read more

My vehicle was returned to me with parts missing and bumper misaligned. ABNS would not take the car back for readjustments / repairs 3 days after the work was completed. Had to open a new claim with State Farm and will have to take car to another body shop. The written warranty is worthless and the manager Gordon was rude and unhelpful. Will be filing a case with BBB and Attorney General of Illinois next, State Farm was already informed about my displeasure's of dealing with their shop of choice. If you want to save yourself a headache go somewhere else. read more

if you want your car fixed at a cheap price this is the place to come. Let me explain the cheap part, You get what you pay for!!! The owner and his brother like to fix everything cheap and for cash!!! Thats right cash!!! so if you want a better deal then going to Maaco this is the place!! The quality is crap, and there craftsmanship is like a three legged dog hobbling down the street. Im surprised they even have customers. But looking at the area there in and half there customers don't own there vehicles because they are leased. They don't worry about quality or the integrity of repairs. Maybe if they stopped worrying about putting cash in there pockets and concentrated on quality repairs they might get more customers but what do i know, im just a consumer who will never take my vehicle here and am warning others to stay away!!! read more