An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they…read morewere very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too.

Hired team to come and do a vent cleaning after my house had gone through a remodel. Appreciated…read morethey were up front with their cost structure. Tech came out and did his job well. Highly appreciates the experience

They set and confirmed my appointment quick. Shot a guy out to my house the next morning for a…read morefree estimate/assessment. I thought I had a sewage vent issue but it was just a fairly simple downspout issue. They didn't charge me and I plan on using them later after redoing my concrete side path to properly set the drain. (Previous homeowner set and poured improperly) Extremely friendly customer service from everyone I engaged with. That's proper value.

I have only had a positive experience with TradeWorks from start to finish and would recommend and…read morehire them again in a heartbeat. I needed a Moen Flo shut off valve installed in my house and TradeWorks responded within a few hours to schedule an onsite visit. The onsite visit occurred exactly on time, the plumbers were knowledgeable, and they gave us a through understanding of what the job would entail. Their price was fair and competitive with other quotes. On the day of, they showed up exactly on time, were friendly, and carried out their work efficiently. When so many companies have a hard time even coming out to give you a quote in a timely manner, a company that does everything on time and on budget is truly a gem in Seattle!

this is the second time I have used it! Aiden and his colleague came in and did the work…read moreefficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks!

We had them come out to just clean our dryer vent. They were here for 15 minutes total, never went…read moreinside to actually push the lint out of the vent. They only did the outside and when I asked him about going inside he said that is appliance issue. My husband ended up purchasing brushes on Amazon and cleaned the vent out from inside, which in turn made him have to clean it out from the outside again. Not to mention all the lint that it pushed through on the roof again. Very frustrating. I actually took a picture and emailed it to them with all the lint that was taken out but never got a response.

CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

Their tagline is "there is no beating CM heating" but it should be "no beating like the one CM…read moreHeating gives your wallet." $600 for a regular maintenance and replace parts under warranty for a unit they originally installed incorrectly. They are actually very friendly and customer service oriented when you call them, but not surprisingly their business model is built on grossly high margins and milking as much labor revenue as they can. They installed our air conditioning a few years back and connected the wires wrong. It seemed to work fine but would shut off on days when the temperature got too high. On my first "complimentary" service call, the technician noticed the install was wrong and fixed the wiring. It worked fine. Fast forward a few years to my first paid service call. They set an appointment and then cancelled the evening before and had me reschedule. First world problems but it is hard to arrange your schedule to be around for the service window - so I complained about the inconvenience. On the day of the actual service, two parts were found to be "out of spec" and while the parts were under warranty, they still charged 30 minutes of labor to install them. It rubbed me the wrong way because the call itself is already expensive ($379). That price includes a filter replacement, a cheap one-month filter that doesn't even properly fit the unit. I asked if I could skip the filter and have the price reduced. Of course the answer was no. So they are getting great high-margin revenue from the call, but they couldn't resist tacking on another $160 to replace "out of spec" parts that probably weren't needed. Everything was working. The technician was nice. He even called management to ask if he could waive the service charge. See his notes in the picture I shared. Management valued $160 over any future business. Compare that to The Garage Door Works, who similarly missed an appointment with me and proactively offered a discount on a new door installation as an apology. Or Les Schwab Tire Centers, who fixed a flat tire for free on a tire they didn't even sell me. Just a courtesy. At the end of the day it wasn't the dollar amount, but the fact that they would rather squeeze another 30 minutes of labor out of me than extend a courtesy after two sub-optimal experiences to earn my continued business. It says a lot about what kind of company this is. I left a message for the manager, voiced my frustration, and gave them the option to call me back if they felt they could help. No call. So I wanted to share this with you. It's not unusual for these companies to have bloated rates/fees/prices, but many have the decency to earn your business by going above and beyond, especially because they know how much margin they are already getting on things like service calls. CM behaves differently. My advice is to check out Greenwood Heating and Home Services or Aurora Plumbing instead. I haven't tried Greenwood yet but I personally had a great experience with Aurora Plumbing, and when you shop in their store they have experts who actually want to help you solve a problem. Do business with people that demonstrate customer service through their actions and not their marketing and customer service call scripts. Let me know who you think I should use going forward.

Service Requested : Electrical panel replacement, dryer circuit, bedroom circuit & quad outlet…read more The crew were early, dedicated and doggedly determined. Day one was a the long pole, the panel replacement. They didn't stop until they were done. Went to sleep in a warm bed that very night. Next day they returned to wrap-up the dryer & bedroom circuits. They were thorough. They did the "best effort" and took no shortcuts. And the quote was much lower than every other (I obtained 7). Completely and happily recommend them.

The only HVAC installer that listened to me…read more Global warming is a "real thing". The pacific northwest has typically been a temperate climate that does not require cooling, but I could no longer take the heat since opening the windows at night was no longer sufficiently cooling my house. Previously my house was heated with natural gas and I'd like to eventually disconnect from natural case to reduce my environmental impact. Given these factors, I decided that a heat pump is my best choice and I lined up 5 contractors to give me bids. My house has 3 foot property lines and I didn't want to forced into listening to a loud heat pump when relaxing on my deck, so I was pretty constrained on how loud the condensing tower can be and where it can be placed. The best place for the condensing tower was next to my natural gas meter, but this is not to code unless the venting for the meter is moved to a location which is "safe". Snohomish Valley Heating & AC was the only contractor willing to add a proper vent and install a unit which would be quiet enough for me to sit on my deck and not be frustrated with loud heat pump noises. They installed a Daikin VRV unit which is whisper quiet. They estimated 4 days for the install, but did it in record time of 2 days! Just in time for the next heat wave to hit. Since the unit was installed next to my utility closet door (which contains the indoor unit), I requested to have a way to prevent the door from hitting the outdoor unit and they installed this for me. I also complained about the indoor unit noise and they fixed that problem by changing the inflow vent in my house which was making the noise (I assumed it was the indoor unit, but it was really the vent for the unit which was making the noise). During inspection, there was one minor issue with not having a secondary drain on the indoor unit, but if they had done a garage install that would not be required, so I assume this was simply an oversight. They said they would install the secondary overflow so the install is to code. Also, they requested that when the winter month's arrive we have them visit to check on the heating unit to make sure it is operating correctly. Great service, great product, satisfied customer! The warranty is for 10 years, given that this is the first month into owning this unit, I can't say how well they last or how much maintenance is required, but the reputation for Daikin units seems to indicate that this should not be an issue.

They did a fantastic job. Orlando and Kameron were professional, funny, and just great guys. They…read moredid an excellent job on the install. The company overall has been a pleasure to work with and was priced very fairly and much lower than some of the competitors. I would definitely use them again.

Reached out through Yelp looking for routine maintenance on our 2-year-old ductless mini-split…read moresystem. They gave me a good quote and I gave then the job. I then asked if they could also quote me on routine maintenance for our furnace. They could have easily charged me for an added service, but told me they had a fall special for doing both jobs together that was $30 less than what they had quoted me for just the HVAC work! Says a lot about them, I think. Of course, it's the actual work that matters most. My service tech, Matt, called enroute and gave me an accurate time of arrival. He was very professional and even showed how to do periodic cleaning. He found a leak in our furnace that needed a small repair. He did the repair with no additional charge. This company is great. I've already put them in my calendar for next year's routine maintenance and I would definitely call them if I had any other issue before then.

I have been burned before but I trust Seatown. The staff is friendly and answers any questions I…read morehave. I had my garbage disposal replaced and the sink de-gunked. They gave me the option of purchasing my own disposal (cheaper option) or purchasing one from them. I will use this company again as I have a toilet that needs repair.

While I had been a satisfied customer with Seatown, even going so far as to become a member of…read moretheir services, my desire to use them for home repairs disappeared almost instantly after a recent quote I got from them. I need to have my sewer relined. This is not a shock. Everyone on our block does, just the age of the pipes. Seatown, being a member, was my first call. The technician who came to investigate the scenario came back to my front door remarkably shortly after I left him at the entry point to investigate. He succinctly told me that the pipe was "completely blocked" with roots and they would have to hydrojet before they could get an idea if it could be repaired. Not one... not two... THREE other companies came to quote the job and scoped with zero problem, showing me the video that demonstrated without a doubt that Seatown was lying to me, straight to my face, for which I was actually paying them as a member. I reported this to the company. To this day, over a week later, I have yet to hear from any supposed manager (despite this being directly promised in what seems like the empty apology now) about this glaring error in customer service nor has the refund for my membership, which they agreed to refund, appeared yet in my account. I wonder now how much I overpaid for the projects that I used Seatown for, considering their hydrojetting was $1,400 dollars more than the quotes that I was seeing from these other companies. Recently, I heard that Seatown had been acquired by Service Champions and it appears this is another case of when a company starts to care about profits more than service after their acquisition. While I used to recommend them to my friends & neighbors, I now will tell folks to stay away from Seatown unless they like wondering if they are being told the truth and paying too much for services they could get cheaper and done just as well elsewhere.

My HVAC system was installed in early 2013 by another company that was later purchased by Snohomish…read moreHeating & A/C. This month the fan went out. The system was still under warranty and Snohomish Heating & A/C came out, diagnosed the problem, ordered the part, and had me up and working again in a reasonable amount of time. The service technicians were friendly and professional, as were the staff I spoke with on the phone.

Not very reputable! When asking about part for repair to gas furnace reply was "I don't know" Not…read moresure how you carry parts and not know what they cost! (BTW-I checked and it's a $20 part) I then asked how much he charges by the hour. Responded with a flat rate of $275. Wonder if he would have charged more for a job that took longer than 20 minutes? No discussion about warranty or guaranteed service. Buyer beware!!! Plus side- heater works- for now

Tony Long came to our house twice and we are more than appreciative! The work was not done right…read morethe first time and Tony was very thorough ; he pointed out all of the issues that were missed and laid out a detailed plan to remediate them. When he came back he explained exactly what needed to be done and got to work. We are very pleased with his work and recommend him highly !

Technician Mike Underwood was on time polite and knowledgeable. Lifetime worked me in there busy…read moreschedule to fix a simple problem. I will use them from now on.