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    Water heater repair

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    Review Highlights - Energy Works

    So, when I decided that my biggest mistake in 2021 was not installing A/C on our first floor, I called Rich.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Two Brothers Water Heater Repair

    Two Brothers Water Heater Repair

    4.9
    (306 reviews)

    5 stars for Two Brothers Water Heater Repair. They originally installed our combi boiler/water…read moreheater system, which handles both our hot water and home heating, and the entire installation was completed professionally and incredibly fast in just one day after our old system failed. More recently, we had an issue come up and called them on a Friday. They responded immediately, Kris came out quickly, repaired the system under warranty, and even waived the labor charges. Their customer service, responsiveness, and professionalism have been outstanding from start to finish. It's hard to find companies that stand behind their work like this. Highly recommend Two Brothers Water Heater Repair to anyone needing water heater or boiler work. I would absolutely refer them to friends and family.

    The guys replaced our 20 year old water heater in 30 min. They were in and out faster than it…read moretakes to drink a morning coffee. And they did it $1,500 LESS than two other notable local shops we got estimates from. I asked why so cheap and One Brother said simply, "that's how much it costs." THIS is integrity folks. No up-selling, no surprises, or vague line items--just two guys and a fast, professional install. I wish these two did insulation, framing, drywall; I'd hire them (or anybody like them) in a heartbeat. Diamonds in the rough. Easiest 5 I've ever given, and we've had a lot of work done on our 1952 Seattle home. Can't recommend enough.

    2 Sons Plumbing & Sewer

    2 Sons Plumbing & Sewer

    4.4
    (858 reviews)

    I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

    This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

    Better Air NW

    Better Air NW

    4.9
    (493 reviews)

    I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

    Had a great experience with Better Air NW! Customer service was excellent in helping us schedule…read more Communication was clear and they even give a heads up text when they're on their way. Corey was our technician and did a very thorough job. We had both our AC and furnace worked on. We will continue to use Better Air NW and recommend this company to family and friends.

    Energy Works - hvac - Updated July 2026

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