Ricky did an excellent job with the inspection. He told me I didn't need a cleaning and showed me…read morethe pictures, so I only had to pay for the inspection. He gave me detailed advise on how to start a fire while directing the smoke up the chimney to avoid it coming into the house and other recommendations regarding my fireplace. He even installed my new fire back free of charge.

Ricky from Altons arrived on time. Was very knowledgeable but did not try to snow me as some…read morechimney cleaners have. Pricing was very fair. Gave me good advice. I will continue to use him and would highly recommend him. I have used many Chimney cleaners over the course of the last 40 years. Some have been great and some awful and everything in between. Some of the worst have been clearly just trying to make the most money without caring about quality. I am happy to say that Altons is one of the best.

Mike and Bob came out to inspect a chimney for potential tenants (squirrel or maybe raccoon?). They…read morearrived promptly and were respectful, thorough and patient with me (I ask a lot of questions). After an in-depth exam from all angles, they found nothing in the chimney and added a chimney cap (with a lifetime warranty!) to avoid future problems. They were efficient and cleaned up when they finished the job. Highly recommend!

Mike is very knowledgeable and he did a great job fixing an installation problem that hearthworks,…read more no. Reading wouldn't even a address. I bought the fireplace insert from hearthworks and they arranged installation. It was a horrible experience. But it's fixed now thanks to mand m chimney. Thank you Mike.

Brett & company recently installed a wood burning stove into my fireplace…read more They arrived early, professional , personable, costs were more than reasonable. Above all , important to me, they were neat, if I was not there to see it done there would not be a trace to follow. The chimney liner, the flu plate replacement and the installation was done quickly without a ' hitch.' The stove is much more efficient than the fireplace, too. A-Z is highly recommended, I am a fan. RC ,Gloucester, MA

We have had a couple different companies come out to sweep our wood stove insert since our trusted…read moreone retired, and they were pretty useless. If your chimney sweep is not taking the whole stove out in the process, they are not doing you any service! The A-Z team was very thorough and was able to show us the condition of our liner and some issues ignored by the previous so-called inspections so we were able to get all of it addressed to prevent future problems. They also went above and beyond to get to the bottom of our stubborn damper handle, getting everything working smoothly again. Pricing is reasonable, and the guys were neat, friendly, and really cared about doing the job right. After the cleaning, we had them install a new liner and our stove is back to operating efficiently for the first time in years. Highly recommend A-Z Chimney Sweeps!

Spoke to Gary on the phone told him the issue with the chimney. He came by spoke with my husband…read moreand when I got home all was fixed and done. The quality was perfect the value as well. It was well worth my phone call to American Chimney Pros! Will definitely recommend. Gary was pleasant funny and honest, Most important to me and in today's business world.

Reliable services, reliable rates, good value. Gary maintained and cleaned the chimney for the…read moreprevious owners of my house, and has been incredibly helpful in understanding the history of the house. All interactions with him have been straightforward. Furthermore, the chimney has worked extremely well.

The manager, Greg, was great! I found him polite, clear and responsive- and prompt in his…read morecommunication when answering my many inquiries while we narrowed down our choice. Ultimately, we chose the Escape 35. It's beautiful and toasty. We used our own contractors for gas lines and electric which was the only glitch in the process, but I worked through it and we love our new insert.

Never used them before. I now have had a gas insert fireplace for many years now. Our fireplace…read morewas cleaned when the gas insert was installed by Sunline, who are no longer in business. They used to be on route one and were wonderful to deal with.

I've used The Chimney Guys for two recent jobs, and both times the work was outstanding…read more First, Craig replaced my chimney cap and made necessary repairs to the crown and masonry--clean, thorough, and built to last. Second, he installed a new stainless steel liner in my furnace flue. The job was precise, and completed efficiently with no mess left behind. Professional, knowledgeable, reasonably priced, and genuinely cares about doing it right. Also a great guy. Highly recommend--I'll be calling Craig again without hesitation.

Craig was great! On time very efficient and answered all my…read morequestions. We'll definitely call him back. Gail C.

We hired them for an inspection. They gave us an estimate for $6,000-$9,000 for a new flue and…read morechimney cap, saying our flue was too cracked and damaged to use as per images from the scope camera. We got a second opinion and the other company stated our flue looked fine, we got some minor cracks patched and a new cap for under $1,500. It seems like Best Chimney Services may have just zoomed in on small cracks to make it seem like a worse problem. The only useful thing they did was give us a recommendation for where to get help with our gas fireplace. Wouldn't come back here for any chimney service.

I have been using Best Chimney for over 20 years and would not go with any other company. The…read morecustomer service, professionalism, talented staff, quality of work, in addition to the positive attitude and value for the services provided, is second to none in the Boston area. I have been very fortunate to have worked with Rich since 2003 and so happy to hear his voice every time I call with a service question or to schedule a service call. More recently I have had the extreme pleasure of having Mason be the lead on installing a stainless steel chimney liner for me and conduct a fire test for work recently completed. Even though there was a challenge with the size of the liner, due to my chimney being narrower in the middle, Mason was able to easily troubleshoot, find the correct size and have the installation completed shortly after the initial visit. Mason returned today to conduct a fire test to ensure everything was in working order and supplied the necessary paperwork for my property management company at our condo association to prove that my fireplace is in working order and safe to use. Mason's professionalism, leadership, critical thinking skills, positive/can-do attitude and easygoing manner were most impressive. I want to also commend the trainees that I met on both visits, Ron, Julio and Leo. All were models of customer service and professionalism and very happy to be with Best Chimney. It was obvious they were very pleased to be training under Mason and had a high level of respect for him. Best Chimney is doing something very right by having someone as capable as Mason and trainees as eager to learn as the three gentleman that I met during my service calls. Thank you!

Quick and efficient service. It was easy to communicate and schedule with Eddie. We had our chimney…read morepower washed and sealed, and then the custom made chimney was installed.

Install wood burning fireplace insert w/ 16ft of 6" pipe up chimney…read more Owner showed. He knew his trade. But, he talked to me like I was an idiot. Then, he said I was bossy. I wasn't bossy. He's from another country and another culture, so maybe that's part of it. But, who's hiring who? Anyway, I decided not to hire him.