Be advised that NCC will charge a $125 Trip charge on all quotes and Scott (the owner) is unpleasant if you question this charge. When I asked that this $125 trip charge be waived Scott called me 'Entitled' (as well as other names I will not mention) and hung up on me, as he considered it reasonable for this charge to stick for the 5 minutes his technician spent at my home looking at the unit which the tech said did not need any repairs. I think a trip charge of some kind is reasonable, however $125 is excessive especially when it isn't communicated up front and is billed a week after the visit. read more

Mike from Northern Climate came out to evaluate the loss of heat from our furnace. He did a great workup of the problem and was able to fix the issue and did not try to upsell us on a new furnace even though our furnace is over 20 years old. Some day we will choose Northern to install a new one when necessary. Tom Larkin read more

Kevin our Technician was patient and very thorough. Found the problem causing our AC not to cool the house plus found add'l problem that might've been a more serious and hazardous issue in the future. He explained every step and recommended things to do to keep our AC running more efficiently. We just moved to Denver and I felt lucky to have picked an honest, reliable, experienced company. Thank you Kevin for going over and beyond the call of duty. read more

Their customer service is horrible. I waited 2 weeks for them to come as they are so busy due to the heat. The service time frame was supposed to be between 10-12pm. They do mot give a reminder text or call the day before. When I hadn't heard from anyone by 11am, I called to check. Their phone goes to voicemail immediately. I called twice and left a voice message twice. The technician came at 2pm and he said I was scheduled for 1-3p, which I know I wouldn't have made because I had to leave by 2:30p. Needless to say it couldn't be fixed in that time. Someone finally responded to my phone call at almost 3pm. Scott did call me after apologizing for the confusion and that it might have been scheduled wrong due to how busy and chaotic it has been. If you want a HVAC company that has horrible customer service and is disorganized, this is the company for you. read more

Just had these guys replace a 30 year old AC unit. First, i would tell you that no other company even came close to their quote. They are completely fair and reasonable. Second, their work is top notch. Mike came out and got everything taken care of in just a few hours. We now have a brand new unit and it is nice and cool in here. I seriously wouldn't go anywhere else. Every other place left me feeling fleeced. These guys are awesome!tpooletpoole read more

I became familiar with Northern Climate Control when I had my furnace replaced under a Blue Ribbon Home Warranty. I scheduled to have maintenance performed today. I made my appointment more than a week ago. I received a voicemail asking if we could bump the appointment out two hours. I never responded; life got busy as it tends to do. I received a call an hour into my appointment window asking if they could come early. Apparently without my confirmation, my appointment time was changed. It would have been cutting it too close with a work commitment. I cancelled and will reschedule with another HVAC company. I need reliability and this company cannot provide that, as the receptionist let me know they had been experiencing scheduling issues the past few weeks. Likely because they will change your appointment without your consent and expect you to scramble and readjust your day to deal with it. They did offer me a $5 military discount off of a $175 service. Less than 3%, knowing this snafu was happening? No thanks. read more

Over an hour and 45 minutes late past the window of time agreed upon. He didn't apologize for the tardiness. No call or any heads up on running behind. Very inconsiderate. If it was my choice, I would NOT choose this place for annual maintenance. Thankfully for NCC I am not the landlord in charge. read more

Service on 1/4/21. The tech did not identify himself, have a card, or leave a written invoice. He priced the furnace blower at $500, take it or leave it, I needed heat, so he completed the job...I paid $630. I researched the exact part and found it retailed at $150. Excessive markup. I spoke to the owner, Scott, and he mocked me, and said he had attorneys for this stuff, and hung up. Very bizarre. Nope. I am from Arvada, CO...not SF, CA. read more

Hands-down the worst experience I've ever had with any vendor doing any work in my home. The business owner is unprofessional, not communicative, and purposely misleading in the information he shares. His technicians who come out to do the work take shortcuts causing problems in your home that they then don't take responsibility for. They installed a new AC unit for me last summer and it's still not working 11 months later and they will not give me appointments in a timely fashion to come look at it even though I'm out of pocket nearly $5000. I reported it June 12, it's now July 6, it's still not working and they won't give me an appointment for it prior to July 11. The business owner is also petty. Because the experience was so bad last summer I took a 10% discount on the project. Then at the very beginning of the summer when the AC was not working, he refused to schedule me for warranty repair unless I paid the discount back, even though it was literally 100° out and my elderly parents who were visiting were suffering from the heat, and he knew my elderly parents both in their 80s have a health issues and needed the AC. I told him all this and he still didn't care enough to get me scheduled to fix the problem unless I paid back the 10% discount. Meanwhile the reason I had taken the 10% discount on the whole project was because when the original tech installed my AC he didn't do a correctly, caused a flood in my basement, and then called me names in my own home when I complained about it. And now even though I have paid the discount back three weeks ago they still haven't fixed my problem. The business owner just used that opportunity to get more money out of me even though he knew he wasn't going to fix it while my elderly parents were in town. And now when I ask him why I can't get scheduled earlier he says they're always booked out at least two weeks. I said even for your warranty customers? People have paid thousands of dollars and you're doing new installations instead of going out and repairing the work you've already done that isn't working? He conveniently did not tell me they were booked out at least two weeks when he collected extra money from me, because he knew I wouldn't have given him more money if I knew the truth. At that time he told me that he would get someone out within a week if I paid the discount back. It was all a ploy because that hasn't happened. All he cared about was getting another $400+ out of me even though I'd already paid him over $4000 and only had working AC for one month out of the past 11 months since installation. The business owner promised me someone would be out within a week when he collected another $400+ but yet a month later my AC is still not working. He won't even return my calls. He doesn't care about me or that my elderly parents needed AC. He doesn't care that I still don't have AC. He's busy raking in the cash for new installations while his warranty customers suffer. It's bad, I've had to get Blueribbon my home warranty people involved to get Scott to respond in a timely fashion. But even they can't force him to do the right thing which is frontload helping warranty customers who've paid thousands of dollars instead of making them wait weeks/months at a time while he does new installations. I'm truly baffled by the way he's treated me throughout this whole thing, I don't know if it's because I'm a single woman and he thinks I'm helpless and he can get away with it or if he just treats all his customers this way. There are much better service providers like Bell Plumbing out there. You might end up paying a few hundred bucks more but worth every penny. read more

This company doesn't care about people with disabilities. Their technician Nick didn't communicate what he was doing. he didn't provide diagnostic report. and they simply are not good. I had an issue with my furnace as i was receiving an error from my ecobee smart thermostat telling me that the Furnace is not heating. I talked to Scot and he tells me" Ecobee is a home depot product and not popular and we don't know this. This shows you how ignorent this company is and not up to date. The only Thermostat they know is Hunnywell. I still asked scot, Is the thermostat you are talking about accessible for people with disabilities? what makes it better than ecobee and he was unable to answer the questions. The issue they came to fix was not fix and they left me with a mess. I do have a disconnected humidifier and they will blame the issue on that which doesn't make any sense. The technition Nick removed some parts of the air cleaner that i have their and left things not the way he found them. No solution or fix was provided. read more

Northern Climate Control is hands-down the gold standard when it comes to HVAC and related systems. Decades of expertise shine through in the thoughtfulness of their recommendations, which ensures their solutions meet your needs now and in the future. We've used them for multiple projects, running the gamut from new system installation to more simple repairs. Regardless of project size, they treat all their customers like VIPs. They offer the highest-quality equipment, at a very reasonable price point and honor their timing commitments. I would never use or recommend anyone else. read more

I used them to fix my A/C unit. Keep in mind this was a blue ribbon house warranty repair. Very professional and showed us around thenA/C unit. When I turn it on it was very quiet. The fan blades snapped but glad they got it fixed. I recommend read more

I needed a new AC for my condo as the old system was from 1998 and low on Freon. It was running but not blowing very cold, and I figured it was time for a new system since Freon is now legally obsolete due to EPA regulations this year. I was referred to NCC by a friend who had great experiences with them on his 3 properties and I wasn't hesitant to call them! Scott the owner is very persistent with communication and he takes a special understanding of what the customer really needs for their home. Since my condo isn't a full house I only needed the minimum system for a small unit. The technicians came promptly and knew exactly what to do and showed me any notable changes, like the condenser unit they had to add to the new system. Now I have AC that blows cold like it's supposed to with the newer puron refrigerant, so I'm ready for the summer! Their price was definitely better than any other HVAC company quoted me with the new Rheem system they installed. Their 10 year parts warranty is quite good too considering a system should last 15-20 years. They didn't try to sell me anything unnecessary I didn't need, like another company suggested I needed to replace the line pipes, which would be impossible because this is a condo and I'm not sure how they could change it through the HOA-owned exterior walls. I would highly recommend them. read more

The boys at Northern climate control did a fantastic job. Especially Nick who went out of his way to do the things that were really important to me. Job well done. read more

Scott installed a furnace and air conditioner three weeks ago. He came on time, got the work done, and cleaned up everything. The county inspection was easily passed. could not ask for more. I am toasty warm with my new furnace. And his price was great. I highly recommend Northern Climate Control. read more

Excellent customer service. We met with three companies about our broken furnace. Northern Climate Control was hands down the most professional, courteous, trustworthy and fairly priced option. The technicians that installed the furnace were on time, efficient, and professional. They also fixed my mother in law's ac unit. The price was fair and the technician was super to work with. We highly recommend this company. read more

We've been using this company for a couple of years now for service - they've always been great. Mike, our last technician, was awesome and we plan to use their services in the future. I'd recommend them to anyone for their HVAC needs. read more

My family has used NCC in the three houses we have lived in over the past 7 years and have been pleased each time. Scott gave great quotes that were way lower than the bigger companies (for a new furnace & AC) and the work was done quickly and professionally. They have also fixed an older AC unit in our current house for way lower than I expected. They could have easily said we needed a new unit, but they are always so honest and clear about what needs to be done. I am so glad we found a small company that is so honest and caring! read more

Kevin and the rest of Northern were awesome. They are knowledable, prompt, and affordable. Thanks! read more

I have had a couple of encounters with Northern Climate Control. Over the last few years, we have had several maintenance issues on old units that they fixed, they installed a new AC a few years ago and today a new furnace install. Scott is prompt, extremely courteous, professional and very knowledgeable. He definitely goes the extra mile to provide outstanding customer service! All the technicians that have come to our aid (Kevin, Nick, Mike) have been fantastic, very professional and clearly know what they are doing. The furnace install today was absolutely great! Highly recommend this company! read more

This is the second time I have used NCC for heating/ac work. They show up when they say they will, the do only the repairs that are needed (unlike other vendors I previously used) and they charge a fair rate. read more

Our gas furnace started making a horrendous noise a few weeks ago. Basically, after 14 years our HVAC system, Heating & A/C were at the end of their life. Scott walked me through why they were not worth trying to fix and it made perfect since to replace them both. Before I called Northern Climate Control, I called two other HVAC company that were both on Dave Logan's and Tom Martino's recommended companies to use. One company gave me a quote for over $21,500. Another company quoted $17,563. What a rip-off! Scott, the owner of Northern Climate Control, gave me a price well below either of these other companies. Not inexpensive by any means, but when compare to the other two companies, it seemed like more than a fair price for an entire new top of the line system. I can't say enough good things about the Northern Climate Control team that showed up, on time as promised, completed the entire job in 5 hours, cleaned up beautifully and provided a thorough walk-through and instructions on how to set and operate my new programmable thermostat. After running the new system for a few days now, I couldn't be happier. I can highly recommend Northern Climate Control for any HVAC repairs or replacements you need. Fantastic job! read more

We were wondering if our HVAC needed servicing because our AC seemed to always be on. Called Northern Climate Control and they cleaned and services our heat and AC. Everything is working great and they don't charge an arm, leg and naming right to your children read more

Always on time and professional. Technicians are trustworthy and honest. We love supporting local small businesses.

Much to my dismay, my heater suddenly stopped working in the middle of a snow storm! I called my home warranty hotline and Nick from Northern Climate Control came out the same day. Turns out my 30-year-old thermostat finally died out on me. Nick had the unit replaced within minutes. I couldn't have asked for better service. Thanks! read more

Double bills! Technician came and performed work with a hefty price. We paid on the spot as requested. Then a month later company bills again! Their lame excuse is "you weren't charged enough the first time!" read more

We have been using Northern Climate Control for almost nine years now. We have always found them to be honest with repairs/services and fair with their pricing. They always give us a quick response! We have had experiences with big companies who misinform us on what work needs to be done or they try and sell us a unit we don't need. This has never happened with Scott and his crew! We have had Kevin into our home many times and have loved how he explains what he is doing while working and why he is doing it. We have learned a lot from him! There isn't anyone else we would trust with our furnace or AC! This company knows what they are talking about and we can't say enough good things about them! read more

I've used Northern Climate for years and they have always been great! They are knowledgeable and trust worthy.

I called NCC based on the glowing Yelp reviews that I read. Now I wish I hadn't. My home air conditioning was "out" & the earliest NCC could schedule someone to come out was almost 2 weeks away. (2 weeks without A/C in late June, early July!!) So I stuck it out and waited. Scott responded & injected some refrigerant into the line telling me "that should take care of it". I had read enough to know that freon doesn't get "used up", so if the refrigerant is low, there's a leak, right? Scott acknowledged that he "shouldn't be doing this", but told me to call back if it doesn't work. (Bill so far: $175). 3 weeks later, surprise! A/C system is blowing warm again. I called NCC back & they scheduled a technician to come out between 3:00 & 5:00 on a Friday. At 5:15 we call to see where the technician is. "He's still on his last job. It will be a few minutes" was the answer. Then we get a quick call back, "Actually, he won't be there at all. He got a flat tire"... seriously? A flat tire? I wanted to offer to go change the flat myself so we could get some A/C back in the house. They tell us it will be Monday before anyone can make it out. (another hot house over the weekend). Oh, and "Scott will call you". Monday comes & no call from NCC. We called another company who came out same day and immediately fixed the problem. Finally got a call from NCC the day after the work was done wanting to schedule someone to come out now. Thanks, but no thanks. Won't be calling NCC back or recommending them to anyone I know. read more

We were referred to NCC via a warranty program we have on our A/C units. NCC was quick to respond to our questions and showed up on time. They didn't try to up sell us in service and made some really good recommendations on how to improve our A/C efficiency. We will definitely use NCC in the future. read more

This is the 2nd time I've used this company, last winter for heating (coldest night of the year ) and this year for AC. I am impressed with the professional, and timely service provided. I would use this company in the future and highly recommend them to anyone needing help with climate control. read more

These folks know what they are doing and won't cheat you. You can trust them to give you the straight scoop and fix the problem.

Scott and his crew are simply the BEST PERIOD!! I had made the huge mistake of hiring employees from NOW HEATING AND AIR out of COMMERCE CITY and the work was so bad that my entire HVAC system and tankless water heater had to be torn out and redone from scratch. In fact, the job done by the employees of NOW HEATING AND AIR was so bad that Xcell energy almost shut my house down due to the severe gas leaks they left me with. Everything was red tagged by Xcell and written up. Shoot, the employees of NOW HEATING AND AIR out of COMMERCE CITY even vented my furnace into the basement instead of outside. That alone could have killed us. I called in several companies to look at fixing my system and two of them would not even touch it because of liability issues created by the employees of NOW HEATING AND AIR. THEN COMES SCOTT TO THE RESCUE! Scott was great!! I placed one phone call and he came out the same day to look at the problems and give me an estimate. Not only was he very reasonable, but he did exactly what he said he would do and in the timeframe he gave me. His crew was very professional. You could tell from the workmanship these guys knew what they were doing. These guys have been in the business for over 20 years and it showed. Scott tore everything out and did the job correctly as it should have been done from the very beginning. I now have a brand new HVAC system and tankless water heater that works as it was intended to do and is installed as it should have been. I can't thank Northern Climate Control enough! These guys were FABULOUS. There is a reason these guys have the fantastic reviews they do, there awesome! If you have an HVAC issue, don't bother calling anyone else, just call Northern Climate Control and you will get the best! read more

My home warranty had me use this company to come look at my furnace when it started short cycling. The technician arrived same day and looked at my furnace. He went on telling me that the issue wasnt the furnace but rather the thermostat because of his bias to the Nest I had installed. He didnt do anything other than check the pressure switch on the furnace and then left. He told me to replace the thermostat with a better more expensive one and so I did. This was not the issue at all. I had to call them back after another week with no heat in sub freezing temps. On multiple occasions Scott promised me he would contact me the following day and have a technician come out and look at it again. The technician never came and the calls were never returned. I had to have another company come out and look at it and it was as simple as a bad blower motor. Had it replaced and everything worked fine. I wouldnt be so upset if the bill didnt just arrive in the mail saying that the technician fixed wiring and that I owed them money when he actually didnt do anything but cost me 100's in unnecessary repairs that he made me do MYSELF! This company is a complete joke and I wouldnt reccomend using them even if you have a home warranty company that forces you to. read more

I was forced to use this company through blue ribbon home warranty. It took them over a month an a half to fix the issue since they didn't have any opening and I was not able to use anyone else. This was repaired 09/29/16. AC wasn't used then since it was in the fall. Now that we are using the AC it is not working. They want to charge me an $85 trip charge to come out and inspect what they didn't do right the first time. Also the soonest they can get out to look is over 2 weeks. Bad customer service and I would not recommend. read more

We first had Scott replace a water heater in our rental home several years ago. Since then, he has replaced a water heater and my a/c unit in my new home. The team members I have met are professional and reliable. They are reasonably priced and don't try to 'upsell' you. I appreciate an honest and fair company and they will continue to have any future business I may require. Thanks Scott and Northern Climate Control! read more

I've known Scott, the owner, for a couple of years, he's a really honest and reliable person. We had a furnace problem last month and he personally came over that afternoon and had our problem fixed by 10am the next day. I even trusted his technicians to work in my house when I wasn't there. They left the place cleaner than when they arrived. read more

Above and Beyond does not even begin to describe this company! If you want the job done correctly this is who you call. They installed a new furnace and ac at my home and had to fix a multitude of errors made over the years by other companies. Professional, Knowledgeable and Affordable! read more

We used this service for 10 years. His work is outstanding. We have recommended him to many friends and neighbors. He is as friendly as he is professional. read more