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    NorthStar Dryer Vent Cleaning

    3.0 (2 reviews)
    Open Open 24 hours

    Services - NorthStar Dryer Vent Cleaning

    Air duct cleaning

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    5 years ago

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    Legacy Air

    Legacy Air

    4.6
    (911 reviews)

    Quality service was great quick and convenient solved my problem. It would be nice to continue the…read morecurrent bundle deal

    Legacy was once a reputable company, but over the past one to two years the quality of service has…read moresignificantly declined. During that time, I have repeatedly been given inaccurate information regarding service recommendations and repairs that later appeared unnecessary. Today's service appointment was the most concerning example. I maintain a paid annual club membership that includes maintenance for both my tankless water heater and HVAC system. The technician arrived nearly two hours late and appeared exhausted. Most troubling, the scheduled tankless water heater flush -- the primary purpose of the visit -- was never performed. Instead, the technician took photographs and left without completing the service. Two days prior to this appointment I seriously considered canceling my membership due to ongoing concerns with the company's declining service standards. Unfortunately, I decided to give Legacy one final opportunity and renewed the membership. The outcome of today's appointment unfortunately confirmed my concerns. As a result, I will now be pursuing a chargeback for services that were paid for but not delivered. This level of service is unacceptable. After five years as a loyal customer, I expected professional conduct, timely service, and completion of the work that was scheduled. What occurred instead reflects a troubling lack of accountability and respect for long-standing customers.

    NorthStar Dryer Vent Cleaning - airductcleaning - Updated July 2026

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