1. Northwest Auto Empire

    1. Northwest Auto Empire

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    kent, WA

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    Northwest Auto Empire

    2.9 (15 reviews)
    Closed 10:00 am - 7:00 pm

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    10 months ago

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    7 months ago

    These people are scammers. I bought a car from here and the transmission ended up being bad. PLEASE DONT GET SCAMMED HERE.

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    8 months ago

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    1 year ago

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    1 year ago

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    7 months ago

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    3 years ago

    Helpful 4
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    3 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    9 years ago

    Great place to buy a car. They were easy to work with and got me into the car I wanted. I highly recommend them.

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    8 years ago

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    CarMax

    CarMax

    (93 reviews)

    So, we were given an online price quote for our car. Went in and everything was okay until a phone…read morecall was made to VW Financial Services. We had one payment left of around $2,600 and that was due to deferring car payments because of unemployment, Covid-19, etc. I had misunderstood and thought payments from deferments would continue to be made monthly until car paid of. Lol. They expected payment by August 7th for the entire amount. So, VWFS would not provide payoff quote and we would have had to get a letter from them, etc. We ended up taking car back to VW dealership and paid us $100 more than offer from CarMax. They paid car off and we walked away with proceeds after their cut. The people at CarMax were very nice and tried to work with us, but it didn't work. I checked our account with VWFS this morning. We overpaid by .73 cents, lol!

    I wanted to give a shoutout to Lubin, a Sales Manager at the CarMax location in Renton, Washington…read more I was considering having a vehicle shipped to my city, but I had several questions that weren't answered in the online photos or description. When I first called, I spoke with Corey, who was unwilling to help and simply directed me back to the online listing. It left me feeling discouraged and uncertain about moving forward with the purchase. Thankfully, I called back and was connected with Lubin. He took the time to answer my questions, address my concerns, and make me feel like a valued customer. My wife and I had just purchased a 2025 Porsche Macan from CarMax in Henderson, Nevada, and Lubin's professionalism, patience, and willingness to help truly reflected the kind of customer service that keeps people coming back to CarMax. If you're buying a vehicle from the Renton location, I highly recommend asking for Lubin. CarMax is lucky to have him on the team. CarMax, please take good care of this guy. He's a great representative of your company and an even better person. Thanks again, Lubin. Cheers.

    AutoNation Honda Renton

    AutoNation Honda Renton

    (341 reviews)

    We had a really great experience with Aymen at AutoNation Honda Renton. He was very patient,…read morehelpful, and understanding throughout the entire process. We had a lot of questions and took some time to think about our options, but he never made us feel pressured or rushed, which we really appreciated. Although we ultimately decided not to purchase the car, I still wanted to leave a review because of how positive the experience was. He was professional, kind, and genuinely helpful. If you wanna buy a car message him!

    0/5 Stars Extremely disappointed with the post-sale customer…read moreservice here. When I expressed some initial nervousness looking at the Carfax, management strongly reassured me, put their reputation on the line, and explicitly promised that they fully inspect all of their cars and that I was in good hands. Turns out that was a boldface lie. The moment I drove off the lot, I got a low tire pressure warning and discovered two nails in the tire. To make matters worse, the vehicle's battery was completely dead the next day when I tried to start it at home. There's other issues as well that just seem to be snowballing into bigger problems. I have spent the last three days trying to call for help, but I am being completely ghosted with zero callbacks. They only care about making a sale and taking your money. Stay far away from these people. Don't trust their words. Their google page is full of fake good reviews that they encourage people to leave and if they do get entered in for a free gas card, should have known to check Yelp first.

    Younker Mitsubishi - Street View

    Younker Mitsubishi

    (53 reviews)

    The staff was very pleasant and our sales person was low pressure…read more We had an issue with our bank and the dealership was very accommodating. Unfortunately, the bad taste left by this experience was when we went to sign and were made aware there was a "non-optional" antitheft device at an additional cost. $895. I've experienced these sort of mandatory upcharges at dealerships before. It feels very predatory. Had we not had a long day and drive to get there, we would have walked away. It will definitely deter us from shopping here again sadly.

    Date: May 19, 2022. (sold my car here)…read more This place was one of the two businesses listed in the Kelley Blue Book's "Instant Cash Offer" when I was looking to quickly sell my car. I had an offer from CarMax already, and since it's right across the street, it's no-harm, no-foul if this business didn't have the chops to compete. Well, they did; I got $2,000 USD more from here than I did at CarMax (which was already $4,000 USD higher than Vroom, $5,000 higher than Carvana, and $3,500 USD higher than Shift), in the same day, after arriving at 3:45pm, getting all of the paperwork signed, and getting my certified check in-hand by 4:20pm (nice). The business owner and check signers sit over in the Younker Nissan office down the street, and according to the sales staff, go home around 4pm, so make sure you arrive around 3pm to properly get your vehicle tested by their sales staff. If the business owner goes home (they can single-sign a business check), then two designated check signers have to sign off for the check to be considered valid; I deposited the check on a Friday, and by Saturday it cleared, so it's legit (They seem to bank through KeyBank, for what it's worth). Also - one thing I will say - they'll lowball the price you get from the Kelley Blue Book (KBB) offer. They initially offered me $3k less than what KBB's "instant cash offer" was (and only $500 more than CarMax), so make sure you know exactly what your car is worth. I still somehow gave them a $1500 discount from the instant cash offer that KBB had given me, but I was able to get them to pay me what I believed the car was worth at the time, and go home with more than what I would have gotten by going to CarMax. Basically: if you want less of a hassle, just go to CarMax. If you go here, DO NOT TELL THEM what your offers are, since they only seem to want to profit as much as they can off of you (and it's really slimy that they do - they sold my car for which is $8k more than I sold it to them for, so why do they care about a measly $1500?) If you sell your car here, you have to still file a "Bill of Sale" online on the Washington State Department of Licensing (WSDOL) website. If you already registered your car through License eXpress, then you can pay the fee online and report the sale that way. Also remember to de-register your car on the GoodToGo! Website (if you use a toll pass), as well as remove your car from any apps that reference your old plates (such as the PayByPhone app, the Parking Kitty app, or ChargePoint / EVGo).

    Younker Nissan - Happy to drive home in our new safer vehicle

    Younker Nissan

    (234 reviews)

    I'm editing my post to add that i took my suv into a little mom and pop shop near me and they did a…read morediagnostic on my vehicle and looked at my vehicle come to find out the problem with my Armada was that the coil pack on one of the cylinders broke up so it was misfiring. I have since replaced the 1 COIL PACK and my Armada runs good as gold again, kinda funny it didnt need a whole motor replacement. After speaking to the manager a couple days prior to taking it in to this mom and pop shop, he told me to bring my suv back so he could personally look at it. No apologies no nothing. This man, his employees and this Nissan dealership are crooked! They will 100% steal your money lie to you about whats wrong with your vehicle and show you pictures of something wrong on a completely different vehicle and claim its yours and then tell you to replace the motor for 22,000 plus dollars. Absolutely do not trust your vehicles here or at least get a second opinion before trusting them with your car. This place deserves absolutely 0 stars they are lying, conniving and manipulative. I took my 2017 Nissan Armada in to this dealership because my check engine light had just come on the week prior and when I ran the codes at O'Reilly it said to replace the cam shaft positioning sensor, so I took it in because after some research it look like a little bit more difficult of a job and figured the dealership could at least tell me the actually diagnosis as that code could mean a couple things. I took it in and dropped it off they called about 2 hours later saying that they couldnt diagnose the problem but that it would need a new engine more then likely. I asked them why they thought it needed a new engine if they couldnt diagnose the problem and they said they couldnt be for sure it needed one since they couldnt diagnose it but they were pretty sure that what it needs. I picked up my vehicle up within a few minutes and the service guy at the front showed me the picture I've posted above saying that there's a yellow film in my engines oil and thats never a good sign that this is why they think it needs a new motor. I asked them to email it to me (which they never did) this all happened end of March 25, 2026 Fast forward to this week 4/20/26 I pulled the engine cover off my vehicle so we could start to flush the engine (as we were advised) and I called the dealership today yo ask them to again send me the pictures of my engine that they took which after 10 mins on hold a different guy gets on and goes "oh yea you had the armada right, i dont have pictures?" Then after a minute goes "oh yea I do I'll send them again right now" as soon as looked at the pictures I knew these pictures were not of my truck as the last picture of the all black oil intake is the picture i took from the engine. They lied about diagnosing the problem then took a picture of a different vehicles oil intake and tried to pass it off as mine. Then charged me over 200 for the service of doing absolutely nothing. I will be filing a formal complaint with nissan! DO NOT BRING YOUR VEHICLES HERE THEY ARE DIRTY LYING POS!

    Sold a lemon, lied about motor to sell. Sold warranty that didn't hold. Said $100 deductable. Never…read morewas $100 took to 2 factory dealerships to repair. They wanted $1600 to diagnose..... not covered. Car been sitting. Tried to resolve. Their offer was to buy a more expensive car. DO NOT BUY FROM THEM. Continued to try to resolve. Said someone will call... nothing.

    Car Pros Renton Kia - The new showroom

    Car Pros Renton Kia

    (345 reviews)

    KIA service has never let me down. This is my second or third appointment at this location. It's…read moreeasy to find, easy to drive into service; FYI no more waiting in your car - get out and go to the service counter - that was a bit awkward but now I know! (Nothing and no one indicates the procedure that I could tell). I was getting recalls taken care of and an oil change. A newfangled trick is they send you a video of your car being inspected. They took care of everything quickly and the complimentary vacuuming was much appreciated. The two gentleman who helped me at the service counter - Chad and Dorian - were both pleasant and efficient. I'd like it if they cleaned up the upholstery in the waiting area. It's covered in long female hairs. It's not "gross" per se but it's not great, either. It's a cute set up, very stylish, although the seats are rather hard. There is a coffee machine available, a popcorn machine that I didn't quite trust (how long had the popcorn been in there?), vending machines, and I *think* complimentary snacks behind the service counter - with a hand written sign, they could up that game a little. Honestly the lobby is kind of meh, with toilet paper boxes just sitting out and almost nothing of interest on the pamphlet counter. Best part - in and out quickly, at a reasonable price. Thanks!

    The first time I went over there in 2023, I was pregnant and trying to buy a car, I was working…read morefull-time. they had my information to see what they can approve me for and they told me they'll get back to me. They never got back to me. This year 2025, I received an a birthday email saying happy birthday here is $500 off and I replied " you guys didn't want my business to begin with stop, emailing me!" Management contacting back apologizing, saying that they will help me, but that never happened. I will never try to do business with these folks again because they clearly never wanted my business. What business will collect a customers information and then never contact them again?

    Northwest Auto Empire - usedcardealers - Updated September 2026

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