Kael was great. He was patient with me and got me what I wanted. Gary from the install team was awesome as well (turns out he was my neighbor). One thing you got to remember is your not buying a cheap safe from Costco. Northwest safes not only look like a Million $$ but perform like it too. You're going to spend more but keep in mind you get 10 fold more. From performance to the white glove install. Great experience and great products. Also, almost 2 years outside of my warranty from the manufacturer, I started having issues with my combo dial (I opted for the old school spin dial). Kael gave me a few suggestions and I contacted the manufacturer. Within 2 weeks I had a brand new dial installed for free. Nothing is more upsetting that making a big purchase and then not being treated well afterwards. Northwest backs their products read more

Had my safe moved by NW Safe and they performed above and beyond my expectations. Very professional, courteous, and friendly. They took time to make sure no damage was done to either of the houses and the safe and even helped me with a problem the safe had previous to the move. If you need a safe moved (or need to purchase one from them) I highly recommend NW Safe. read more

Add slowness of response to the list of failures. The original review was posted on 1/19/2018. Northwest Safe replied over a year and month later on 2/16/2019. Northwest Safe still needs to get it together. You're "safer" going elsewhere. This time I'd recommend a big box store. read more

Sales staff was super helpful and informative. Talked me out of a more expensive safe for something that suited my needs more. Install team showed up before slotted time and called to let me know. Installed the safe quickly and easily, and were very nice and professional. They were super helpful and informative about safe functions and electronics. Very happy with my purchase and experience with northwest safe! read more

Had a safe installed recently and it was a great experience. Gary and Travis? (I probably got that wrong) did a fantastic job. They were professional and efficient. We are so happy we went with NW Safe! Definitely going to tell all our friends! read more

Had been researching safes online for quite some time, and figured I'd stop by NWSafe in Enumclaw to browse their selection. In hindsight, I should have just gone straight there, and not bothered with the online research. At NWSafe, we were met by Kael - extremely personable, and extremely knowledgeable. Kael took the time to understand our needs, and explained the pros/cons of each type of safe at each price point. At no time did we feel pressured to buy ... or overbuy ... and we ultimately settled on a safe that offered the best protection, in the size that met our requirements, at a price we were willing to pay. Fast forward a couple of weeks, to the day of delivery and installation. True to their word, the delivery crew - Gary and Kalen - called ~30mins before delivery, arrived on time, and performed a site survey before starting. They also provided recommendations regarding safe placement, and were more than willing to place the safe precisely where I wanted it. Gary and Kalen took the time to protect all floors, walls, stairs, etc - laying carpets, boards, cushioning. Although they clearly had other deliveries - they took the time to "do it right". On top of that, Gary ensured I understood the operation of the safe, guided me through the setup of Safelert, setting my own access code, and all the features of the safe. Sure, you might be able to find a safe cheaper at some of the "big box" stores, but they're just going to deliver to your garage. Pay the extra money and have a set of consummate professionals deliver and install your safe. Honestly, I can't recommend NWSafe enough - they are clearly the experts and professionals at what they do, and it shows. read more

NW Safe has a large showroom and is a great place to browse safes. Multiple people at West Coast Armory referred me to NW Safe Co. The website is nice, but you need to visit the showroom to see more promos and haggle. I was interested in a specific Liberty Safe that "is probably not going to be on sale Black Friday, and this promo will be gone soon" later near Thanksgiving "will be on sale Black Friday, but this great super sale promo going on now won't be here for long." There was definitely a tone of "car dealership salesman." I ended up not purchasing from NW Safe, but do recommend visiting their store and negotiating a good deal. Local vault/safe alternatives I have shopped include: Bellevue Security Safe & Lock Cabellas Costco Fife Sportco Seattle Outdoor Emporium Tukwila Tracker Safe As of early 2018, NW Safe has the best showroom with the most selection. Recommended. read more

Excellent service. Professional, friendly, and helpful. Greg earned 5 stars in my book, and I am happy to recommend safe pros NW!

Second time with same sales rep, Kael, and happy with yet another purchase! Gary and Tanner delivered the safe with expert care in handling and set up! We're very pleased with the product and service too! read more

Great place to buy a safe! Friendly, educated and family owned.

This Company has Great Customer Service. I had a minor Safe issue and they were on it fast. I want to Thank Jeff Snope @ NWSAFE for his expertise and knowledge . You guys have a Great Master Safe Tech. Thank You Guys ! read more

I had been shopping safes for a while. I had checked all the box stores up and down. I went into the showroom in Enumclaw and there were so many more to choose from! I found the perfect model and got a great price! I didn't have to lift a finger as they came, leveled and bolted it down into the concrete. It looks great and will last the rest of my life and go to my kids someday. Thanks , Dave & Team @ NWSafe! read more

We recently purchased a safe here and got excellent service and a fantastic product. We left with a lot of knowledge beyond what we expected and I finally feel comfortable with where our valuables will be kept. There was never any pressure to purchase something out of our range or something we do not need. They delivered it and gave detailed instructions on how to use our new safe. It was delivered while my husband was not home so they were very patient with me explaining everything while I was juggling the kiddos. We will continue to come here as our needs change throughout the years and will refer everyone who needs something small to something large. It's easy to support a small family business with service like we received. read more

Wow. This is how to run a business. I walked in the door and was instantly made to feel welcome. There was no pressure to spend more than I wanted to. I felt well informed after asking as many questions as I needed to and the sales rep was easy going about the whole thing. Other businesses should take a page from these guys. Legitimately. read more

went to Northwest Safe to see what they had was greeted by Kael he showed me several different safes and answered my questions I left and went back the next day to look at 2 different ones that fit my needs met by Kael again he answered more questions I left again took the wife with the 3rd day was greeted by Kael again with his and the wifes help we bought the Armor 30 was delivered on 10/24/18 by 2 very polite young men [sorry forgot there names mu Bad] they installed safe very quickly and professional answered all our questions and made sure we understood every thing . Thank You Everyone Mike and Donna Miller read more

I purchased a quality safe for a reasonable price. Delivery & installation went flawless & was very convenient. Great customer service! They even sent me a complimentary led light kit when my original sensor when bad after 2 years. If your in the market for a safe, look no further. NW Safe is the best! I'll be buying my second safe from them soon. read more

There isn't anywhere else that has the selection of quality, made in America safes that NW Safe has. Additionally, the staff is knowledgable and courteous. They take all the time you need to show you all of your options and help you make an informed choice so you get the highest quality product that fits your needs at the right price. Additionally, the delivery service was top notch. They performed a flawless delivery up a big staircase with two landings. Over hardwood floors, through doors etc, all without leaving a single scratch or dent. Do yourself a favor, skip the bargain priced anchors at other stores and get a quality safe that will do a far better job of protecting your valuables from theft and fire, which is after all why you are buying a safe to begin with. read more

Northwest Safe - It's big and heavy. It takes up a fair amount of space. But I think it's beautiful. - Safe Stores Near Me - Enumclaw, Washington

Last weekend I drove from Seattle to Enumclaw ( about an hour drive) only to arrive a minutes before closing. The door was locked. I was about to turn around when Kael Johnston, a sales manager unlocked the door. Kael took his time and showed me around. He knows his safes! I spent nearly an hour with him looking at the different models on. Actually seeing and touching the build quality between models and brands can not be underrated. I'm glad I made the trip to NW Safe. So happy I left purchasing a safe that I would not have even know about. I saved some money with out sacrificing security. If your looking for a gun safe check them out in person! read more

These guys are awesome! Excellent selection of any kind of safe you'd ever want, from entry-level to Fort Knox-scale, there's a little bit of everything on the showroom floor. Very attentive staff, nice folks & good to work with. I walked in knowing pretty much exactly what I wanted & let them know. They were quick to answer any lingering questions I had. I showed up about 1/2 an hour before closing & they didn't mind hanging out past closing time to talk to me & finalize the purchase. When the day came for delivery to my home 2 hours away, they called a few days in advance to make sure I'd still be available, & the morning of, showed up RIGHT on time. They got the safe in the house expeditiously & without a hitch & installed it on the spot. I couldn't be happier with the experience I had with these guys - I'm definitely recommending them to everyone who's in the market for a quality safe. read more

re: purchase My overall experience from the get go was great. The initial call just to ask some general questions was very welcoming. What was even more impressive was when I went to the physical location to see some of their stock. If anyone is serious about buying a safe and spending extra for quality, this is your one stop shop. Talk to Kael or David, they both were great in explaining every detail of the safes and what recommendations are suited for one's individual needs. I just want to reiterate the safes they sell are for serious buyers only. You'll be paying more, but the quality they sell is second to none. read more

I drove 33 miles to go to NW Safe, passing many other retailers along the way, because I've heard such great things and they didn't let me down. The store is huge and very nice inside and Buster spent quite a bit of time walking me around the store showing me all of the different options and features available and his information helped me decide on a Liberty and I couldn't be happier with it. It was delivered today by Gary and Jon and I was amazed at how easy they made moving a nearly 1000lb object look! The got it installed, walked me through how to program the lock and get the warranty registered and answered any question I could think of. If you're in the market for a safe, you can't beat the level of service offered by NW Safe. Do yourself a favor and at least give them a visit before you buy. You won't regret it! read more

Absolutely the best place for your safe needs. Purchased a Liberty 64 at their black friday sale....amazing deal. Kael is a great guy and really cares about their business and customers. We recommend them to everyone looking for safes etc. We'll always get our safes here as long as we live in area. read more

Did a lot of research on safes and fortunately hooked up with Northwest Safe Co.of Enumclaw.The sales associates were so knowledgeable,friendly,patient with all our questions,great communication and worked with us on finding exactly what we needed.Thanks,Karen ,You are a class act! Our beautiful LibertyLincoln 50 was delivered by a couple of great fellas ,Gary and Jon.They shook hands with us (I like that),carefully and professionally put the safe in position after inspecting it.These guys are slick ,had it leveled and anchored ,gave a thorough run through!!They left no trace...my wife liked that!! Our safe is I feel the best on the market and this company (northwest Safe Co.)should be American proud of the service,the employees ,and the quality they deliver.Will recommend them in a heartbeat!!Look no further than a Liberty safe!!tIn the spirit of the Superbowl,TOUCHDOWN!! read more

I was shopping for a bigger fire/gun safe. I went to a few places locally, non was as helpful as Northwest Safe. I visited Northwest Safe on Black Friday. They were busy but the store was fully staffed. I got my questions answered. Due to their Black Friday sales, I was able to afford a bigger Liberty safe than I intended to purchase. The shopping experience was great. I did have some communication issues with the delivery time and date after my purchase, but Riley at NW Safe stepped up and took care of the situation. Gary and Danny did a great job delivering and installing the safe. They were friendly, professional and informative. Overall, I was impressed by how customer driven this company is. Enumclaw is a little out of the way for most but it is well worth your time to pay them a visit if you are in the market for a safe. Thank you for a great experience! read more

This showroom has a great selection and the sales folks were great to work with. My wife and I arrived and were greeted upon entry. We looked at some safes and selected the one which was right for us. There was no pressure to buy and the sales and delivery team were great. I highly recommend Northwest safe and it is worth every penny to have it delivered and installed. Keep you the good work folks and I will recommend you to everyone I can. read more

Northwest Safe delivered our 1600 lb safe a few years ago. The experience was fantastic given the care and expertise they exhibited with the delivery. We recently moved and took the safe with us. Again, Northwest Safe managed the move expertly. The customer service experience was outstanding. Scheduling was easy, communication through the process was clear, and the movers great to work with. If you have a need for such services, you can't do better that Northwest Safe. read more

The team at the store was so amazing. We knew we wanted a safe for not only our guns but important documents and jewelry but thought we wouldn't be able to afford one that was big enough for to fit everything. We were wrong!! We got a huge safe and a fireproof filing cabinet plus in home delivery and installation for the price we thought we'd get only a safe for! The delivery was a couple weeks out but we do live an hour from the store. The install team was professional and quick but made sure it was where we wanted it and the way we wanted it. I would buy again from Northwest safe and a big Thank You to Kael for the piece of mind and the deal you gave us!! read more

Excellent service by Danny & Tanner kept us posted and on time. Will use and refer to other in the future. +10 thank you.

This place has a large showroom so you can compare different models. Karen was very helpful in our making a decision on our purchase. We had our safe delivered into our garage and bolted to the floor. From the time the truck started down our 150 foot driveway until they were driving out only 20 minutes. Very professional and nice delivery persons (2 guys). They placed the safe exactly where we wanted it, checked for level, bolted it down and explained how the lock worked and how to change the combination. No other place for purchasing a safe. read more

Absolutely, without a doubt, the best service we have ever encountered. Kael understood our needs and showed us several different safes to consider. Delivery/installation by Gary and Danny was outstanding! They had the safe in the house, down the stairs, installed, and out the door in about 1 hour. And when they left, it was as if they had never been here. We highly recommend them. read more

Hands down the best purchase experience I've had to date... From start to finish--professional, excellent knowledge and communication, delivery was seamless and only took about 15 minutes, employees (character, conduct, conversation was nothing other than professional and courtious.) From finding thier websight to choosing the best product, I was more than confident that I'd made the right choice. On top of all that, every question asked was answered on the spot with at least 3-4 references from credible sources--to ensure all my inquiries were met. This really put me at ease and I would highly recomment Northwest Safe in Enumclaw to anyone who may be in the market to purchase one or more of the many products they offer. If your still not sure--you must check out thier showroom display and speak with an employee. Until you've done that--your missing out on the best of the best for your home/business/private security solutions. Thank you so much to David B and the rest of the TEAM at Northwest Safe in Enumclaw--you are all truly the best of the best!! EA2 read more

Completely satisfied I chose NW Safe. Been researching different safes for awhile and landed on liberty for their construction and warranty. I've heard of NW Safe through friends and since they carried liberty safes I checked them out. First, the trip to the showroom is worth it. Must see it! The staff was awesome and I had my safe picked out in no time. The other reason I chose them is because they not only deliver your safe but also set it up in your home. Every company I've checked out just deliver them to your driveway. What a joke. But NW was great. They were friendly, efficient and knowledgeable! I am 110% satisfied. Check them out. You won't be disappointed! read more

I made my order online with Liberty directly, but it ends up just redirecting you to your local distributor, which for me is NW Safe. The NW Safe employee I spoke with messed up my order, and upon delivery, I declined the safe since it wasnt what i ordered. The second delivery they got right, although 2 months late. They made up for it by giving my safe 2 upgrades for free. The price for curbside delivery is quite cheap. The price for install is quite pricey, especially if you have 5 or more stairs to go up. read more

Quick, efficient, professional, courteous - either on the phone or on delivery. Seems to be a very responsible company with right Management and reliable employees. Highly recommended. read more

I purchased a Safe from NW Safe a month ago. Awesome experience from the sales staff to the delivery guys. I went with a TL-30 Amsec which they had on the floor that day. highly recommend. once I fill this safe I will buy another from NWS read more

If you're looking to buy a safe, go here first. I did a ton of gun safe research online, and was pretty much decided on what I wanted. Then I went to Northwest Safe, where I got the chance to compare them all. I got a good price on a safe I love, and the install guys were professional and worked their butts off to move my safe exactly where I wanted it. Everyone I have spoken with has been thorough and knowledgeable. read more

Some of the friendliest and most knowledgeable service I have ever experienced. The store is fantastic with so many different safes to see and touch. Very warm environment and my kids loved it too. Can't say enough about this place. The delivery guys, Jonathan and Danny, were also extremely careful and professional. They did a great job moving such a large safe exactly where I asked and then took the time to make sure I understood how to use it and answer any questions. read more

I never bought a safe before and was guided through by a very patient and fully knowledgeable sales person. He made the process painless and I purchased the National Security 110min fire rated safe which included lights and dehumidifier. Installation was done in under an hour and they didn't e en break a sweat, real pros that leveled and bolted to floor. Great experience. Buy from them and buy larger than you think. read more

These guys are great! Kael sold us the perfect safe for our family's needs, and was able to schedule a hassle free delivery for a very minimal cost. Kalen and Chad delivered and installed our new safe on time and in an extremely professional and satisfactory manner! They were even interacting with our daughter while they were here! I would HIGHLY recommend these guys! Great safes, great service and no hassle delivery. Thank you NW Safe! read more

My review is for the repair service offered by North West Safe Services not the store as I have never been there. I own an American Security BF safe Which suffered a mechanism failure leaving the safe locked and impossible to open. I called several locksmith businesses that offered safe services but the only one that actually had their safe technician call me was NW Safe. Jeff S. Called me and scheduled me for an appointment three days later. Communication was really good both by email and telephone and on the day of the appointment Jeff contacted me by phone to give me an actual arrival time. My safe was repaired with no damage to the front as Jeff found an alternate way to drill in that didn't require drilling in a visible area. I am extremely pleased with the timeliness, quality and professionalism of the service provided by Jeff. I highly recommend northwest safe services for any maintenance required on your safe. read more