I love this place. I bring my dog for doggy daycare and they have always been super attentive and they place is CLEAN. I have seriously never been to another facility that cares for animals that did not have that pet odor but this place does not. I have also been happy that they have noticed immediately and reported back to me if my dog has gotten a small scratch or had something funny in his poop. They have also been extremely attentive in returning my phone calls and checking up on vet info and placing reservations. When receiving a call back I have never had to wait more than a max of maybe two hours and this was only to confirm daycare reservations. When I called in the first time that I brought my dog there to see how he was doing they were very helpful and knew how he was doing and even let me know the dogs he was playing with. I was also pleasantly surprised that they took a picture of him on his first day and posted it on facebook so for over protective dog moms like me I will always have the memory of his first day. I also feel really good that they are affiliated with the Humane society and they are the recipient of their proceeds so that when he goes there he is helping other dogs. It is also very conveniently located right off the 28th ave exit on 62 E so it is not hard to get to at all. I bring my dog there on the same day weekly so I can get chores done around the house and have been able to get him a weekly slot there so reservations are not a problem. I also love how you can call them 24/7 and they will answer whatever questions you have. I tested this theory as a question came into my head at three in the morning and they were just as helpful and courteous as they were during the day. The day care does fill up very quickly so you will need to know in advance what days you need the dog there as it fills with a lot of returning dogs but it is great if you are on a schedule or just want to socialize your dog. read more

I have been using Now Boarding for my dogs for 2 years. First, they took care of my elderly beagle Gus. In January 2011, I was out of town for a week and boarded Gus. He had been eating less before his stay so I asked them to watch that issue. It turned out that they noticed a couple days in that he vomited and there was blood in the vomit. They took him to an outstanding vet they had a contract with and got him medication. When he still didn't improve, they took him back to the vet for me. They kept me posted night and day (thank God they were open 24 hours). When I returned, I learned they had saved his life but their careful attention. And, because I was out of town, one of their staff regularly visited Gus at the vets until I returned. I later lost Gus and they were so comforting when they learned what had happened. Amazing compassionate staff! Now I have Josie, my new pup. She is more sociable than Gus so she goes to doggie daycare twice a week. They know the temperaments of all the dogs they care for and have a special relationship with each one. It just doesn't get any better than this place. I feel so lucky to have found them for me and my dogs. read more

I use Now Boarding when I need to go out of town and cannot take my dog. Last week I needed to attend an out of town wedding and my dog spent 4 days and 3 nights at Now Boarding. The staff is always pleasant and answer all my questions. Check In and Check Out go smoothly and takes very little time. My dog is a rescue dog and at times is anxious about new surroundings. Now Boarding provides one on one time for him as well as group time with other dogs. When I pick him up he is always is a good mood and calm. The reports I receive when I pick him up indicate that he does well while boarding. The facility is clean and my dog never leaves there with a "kennel" smell. I will always use Now Boarding for my travel needs. read more

Looks are great, but that is about all. I agree with one of the other reviews about the outside area being small and crowded. Our dog did not seem to enjoy her stay here. You walk in and all you hear is dog barking, and it has a really cold and "kennel" like feel. It almost looks like the a airport terminal and not a dog play area. You can tell that they put money into the looks of the place, which is why they might nickel and dime you to death for extra services and daycare. I would suggest other doggy daycares in the area for your overnight needs. The worst part is the check in people dont seem to care about my dog's name and I had to correct them 3 times on how to say "bella". Come on guys!! read more

Now Boarding is a great resource. It's a bit pricey, but the facility is nice and it's right by the airport. Most importantly: their animal-savvy staff were all able to make friends with our anxious, wary dog! They also offer daycare for social dogs, and our other dog had a great time playing with new friends. I'd board with them again. They were happy to dispense medication, let our dogs have their own toys and beds, and they are willing to take care of dogs who can be wary of strangers or sensitive to handling. They took photos and wrote up a "report card" for each dog with comments from staff members. I was glad to hear of how well my pets did in their care. read more

I had to go out of town completely last minute for over a week and I have never boarded my pet rabbit. I was able to call at 8:45pm to make a reservation, and the staff was VERY accommodating. They were so kind to welcome her anytime, they had a great cage for her, and I was able to check in via phone call anytime I wanted, which was very reassuring for me. The staff was very good to my little Peanut, and they just LOVED her to bits. I felt very comfortable leaving her there for a week without having met them first, and I'm so happy with my experience there. I would DEFINITELY recommend Now Boarding for critter overnight stays! (: read more

One of the best things about Now Boarding is the 24/7 access to the facility. I've had several early departures and late arrivals at MSP, so having a round-the-clock boarding facility is exceptional. Why pay an extra day's worth of boarding just because your airplane is delayed, like so many other places force you to do. The boarding itself is good. We always to for the Top Dog package, which gives our energetic dog lots of play time and human time. He is always healthy and happy when we pick him and and he never seems upset or afraid of being dropped off. The staff is very friendly and knowledgeable read more

I would recommend this place to all of my "animal people". We were nervous as our dog was a rescue; and we had never placed him in a kennel before. According to the report card we received; they described our beloved "Bandit" just as how we see him (being the life of the party during play time). I don't use kennels often, as I'd rather find a sitter for him. But when the time comes; we'd go back to Now Boarding in a heart beat, and I would trust them whole heartedly! We also liked being able to drop off and pick him up any time we needed to. DONT HESITATE - GO THERE!! read more

Took my small dog there for the first time for mini romp play group last Sunday and had a great experience. The staff was welcoming and enthusiastic and made us both feel comfortable. The play group truly was all small dogs which made it easier for my dog to play. When I arrived to pick her up, saw her prancing around the room and wagging her tail. I picked up a tired but content and relaxed dog and as an owner could not ask for more. We look forward to many more Sunday afternoon mini romps!!!! read more

i left my dog here one time, and it came home so depressed. I paid extra for their 3 hours of daycare each day, but i doubt they even let my dog play. It had so much energy when i picked her up. Normally when i board her (at another place that only does daycare) the dog comes home pooped. Another thing i asked about is how much they actually donate to the Humane Society, and it is 1% of each sale. Check out other boarding places, the only good thing about now boarding is the 24 hours. read more

Awful. Now Boarding's staff just hung up on me not once...but twice. They have an online reservation system that confirms the reservation, only to find out later from the clerk who can't hang on to the phone that that was full. Seriously...we hang up on customers when they inquire about this "system?" Steer clear of this place and stay as far away as you can - we expect better from an organization affiliated with the Animal Humane Society. read more

Others have mentioned that Now Boarding seems pricey. Please keep in mind that the profits from boarding your pet at Now Boarding go to support homeless pets at the local Animal Humane Society shelters. I have yet to board my pets there, but plan to on my next trip. I have used the grooming service- Now Boarding offers anal gland expression for less than my vet charges. And I can watch my pet being groomed. read more

I had a couple of my small animals boarded here while I was on vacation. It was NOT cheap (about $800 for a week) but they really seemed to take good care of my 'ladies.' Each got a report card at the end of the week and by the comments on each card, I could tell that they had really gotten to know each animal's personality. I will definitely consider coming back! read more

We left our beloved pooch at Now Boarding and used their shuttle service to the airport. We had boarded previously at Now Boarding and have been impressed with the friendly atmosphere and the care our pets have had there. The shuttle service was an added bonus and I would recommend it! Thanks Now Boarding! read more

I have been using Now Boarding for 2 yrs, I travel for my job 1-2 weeks a month, and it is so nice that Ernie is pulling me to get into the place, he LOVES it! I don't feel bad about having to leave him any more. The staff is great, they are open 24/7, close to the airport, it is all Good. read more

Took my dog to this place. Was SO clean and looked so professional. Open 24 hours so when I leave town I don't have to worry what I'm going to do. Love it. Only thing that was kinda bad was its a tad spendy but overall worth it. read more

Our dog has stayed here multiple times now and he seems always excited to stay there. The facility is always very clean and pleasant, and it is convenient to have anytime drop-off and pick-up as they are open 24 hours. read more