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NW Plaster & Masonry

4.5 (2 reviews)

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City Construction Solution

City Construction Solution

(14 reviews)

I couldn't be happier with my experience with City Construction Solution. They installed a French…read moredrain in my crawl space and supported the beam under my house with new pressure-treated posts and custom heavy-duty metal brackets, and the quality of the work truly shows. Their attention to detail was outstanding from start to finish. Erick was fantastic--he was the foreman and also the one who came out initially to provide a very detailed, thorough estimate, which gave me a lot of confidence moving forward. Sergey was the lead on the job, and his craftsmanship and attention to detail were exceptional. You can tell they take real pride in their work. The team was professional, knowledgeable, and meticulous, and they made sure everything was done right. I highly recommend City Construction Solution to anyone looking for high-quality structural or drainage work. Truly a top-notch experience. The team was professional, knowledgeable, and meticulous, and they made sure everything was done right. I highly recommend City Construction Solution to anyone looking for high-quality structural or drainage work. Truly a top-notch experience.

We had an extremely stressful experience working with this company on our foundation repair…read moreproject. The project caused enormous anxiety and depression for our family. Nearly 5 months after construction, our house still makes loud, concerning noises. Since construction began, many new cracks appeared throughout the house and old cracks became significantly wider. Floors shifted unevenly, causing basement flooring to pop up, tiles to lift, and grout to crack. After spending over $90,000, several areas of the foundation are still settled more than 3.5 inches. Initially, they told us they would lift the house to a practical level, but once work started they strongly discouraged lifting. Many risks and limitations were never disclosed during the inspection phase. By then, we had already spent tens of thousands on permits and deposits and could not realistically withdraw. After repeated insistence, they finally agreed to lift only the west section for an extra $1,500 to lift 3 piers, while the remaining 16 piers were stabilization only. During lifting, one hydraulic jack slipped off a pier, causing a massive bang that shook the house like an earthquake. Shortly afterward, we found a new foundation crack and existing cracks widened dramatically. The permit process was also a disaster. They ignored reviewer comments despite my reminders, causing extra review fees. Our permit alone cost nearly $5,000. Our foundation remained excavated and exposed for about 3 months before backfill due to polyurethane foam delivery delays and city concerns while we continued living in a dangerous construction site. Workmanship was poor and materials appeared substandard. Several piers were visibly installed crooked. We later hired two separate foundation repair companies to inspect the work after seeing so many new cracks, and both immediately pointed out that multiple piers were not installed straight. I suspect the cracking was caused either by improper pier angles or careless excavation planning. They excavated beneath all pier locations at once, including dangerous corner areas where excavations nearly met under the foundation. The drainage system was also poorly installed. Multiple caps were missing initially. Despite several promises to bring them later, they never did, so we bought and installed them ourselves. The drain lines contain standing water even during summer, with water levels nearly flush with the cleanouts, indicating improper slope and high clogging risk. One critical corner originally supposed to receive support coverage was ultimately left unsupported after a design change related to chimney removal, and they never informed us. That area had already been excavated for tieback installation and lacked vertical support. Had they communicated properly, we could have relocated a pier from a more stable section to support that corner. The steel parts used were raw iron with poor corrosion resistance. Heavy rust appeared on some piers within just two weeks. Costs were also far higher than represented: - Structural engineering was estimated below $3,500 but base cost alone was $4,500 plus about $1,000 per revision. - Geotechnical costs reached $6,500 plus $3,000 for special inspection. - Mid-construction they informed us of an additional $5,500 load testing fee (discounted from $7,000). Throughout the project they repeatedly demonstrated unfamiliarity with Seattle permitting and inspection processes, causing additional inspections and extra costs billed to us. At times it felt like we were paying for their tuition while our home was the experiment. This project caused severe financial, emotional, and structural damage to our home. Aware! Reviews are not all real! See my screenshot, gonna report to WACP!

NW Plaster & Masonry - masonry_concrete - Updated June 2026

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