excellent pizza and great environment. New York style pizza and huge! No complaints and will eat here again

Great regular pizza, horrible gluten free pizza. I don't want to judge this place too harshly on something that's not what the restaurant is all about but it's important for people seeking gluten free pizza to know. If I were them I wouldn't even carry this product at all. The dough is so flat and has a really weird after taste. Most places seem to use the same frozen rounds and they just don't cut it. I know GF will never replace pizza and there is only so much you can do but I really challenge this place to come up with a mix and bake fresh made pies. If I can do it in my home anyone can do it. The demand for GF alternatives is only growing and if you can have an edge on something like that it would set you apart from others. Maybe the owners should just try the GF crust and see what I mean. For having such amazing regular pizza they should at least try to put out a better quality product. read more

Upstate wings have perfect crisp on the outside and the meat is tender on the inside. We order a 14 inch pizza with garlic, gargonzola and pepperoni. Gargonzola is not listed as an addtl topping but you may order it. That combination is so delicious. read more

All the food from appetizers to pizza was fresh, very good, and great service from Jeff.

Went looking for a stromboli and ordered the Frank Sinatra calzone...freaking awesome! The best I have ever had. The service was great, had a Stella on draft while waiting and it was so cold and refreshing. I have found my new home! Thank you for the great food and service! read more

Aside from the great pizza (Vinny's is my favorite), I go to NYPD for the GARLIC KNOTS! I could throw down a six-pack without thinking twice. Each bite-sized knot packs a serious garlic and buttery punch. Every now and then I get the garlic cheese knots, but most times I stick with the original. read more

Terrible customer service. Their website states incorrect information and they make it seem like the customer is at fault. The store that would deliver to my home was incorrect on their website and I had to call two locations, one location stated that they were "closed an hour ago" when the site stated otherwise. When I spoke to the manager they did not let me speak and said they would hang up the phone on me, which they did. I did or said nothing wrong. There are too many Pizza shops in this town for them to think that they can treat people depending on how they feel. I will never give these people my business and will recommend the same to the people that I know. I have never written a review but this prompted me to because a patron should be treated with respect. read more

i tend to be pretty picky about pizza and wasn't expecting much from this place. so i was shocked how good the pizza was here! would go back for sure! great service!!!!!!!!!!!! read more

pretty good pizza place... i get take out from here alot... the "pies" are large and you can get anything on them... the salads are also good... i have never eaten in the restaurant but it is normally busy when i am there... kinda expensive for pizza but i have not found a place i like better (la grande does not count!) read more

I have to recommend the Spinach Salad - it's perfect! Just the right amount of mix on the ingredients. Add the grilled chicken and it's a meal! Love it! read more

Great pizza. Not going back there because, we had to wait almost 40 min to get the pizza. They are busy with Cary out orders but it's not my fault to wait for a pizza that long. read more

Good Fast chain of pizza places Not great not anything special but really its hard to find good pizza in the valley still on the hunt. I don't think a chain place is going to make the cut. read more

Got buy one, get one pizza 50% off and a side of pasta and it was delicious. Expect yummy for the prices, but not anything insanely spectacular. read more

Jess was our driver last night and she was very friendly and made us feel important, she was even joking with our kids, they thought she was the best. And they said she needs to bring our pizzas everytime. The food was brought to us hot and fresh. We have always enjoyed Nypd pizza but last night it became our favorite. Thank you! read more

i dine in, and order out probably twice a month. this place is amazing. good food & service is well worth the money.

They aren't great, but they certainly are exceptional. It's just around the corner from where I live so from time to time, usually during football season for mnf, is what I love coming here for if it's just me to lay low and watch the game minus the company you find in a typical sports bar crowd. The food is exceptional and reasonably priced. I'm mostly a beer guy, but here I actually will spring for some wine once in a while. I'm also normally a pizza guy. I mean I really, really like pizza, but here I've gotten pretty much everything else but that, simply because I already know the pizza is good, but so are the other pastas or sandwiches they have, which are slightly cheaper. My favorite so far is their roast beef sandwich. I've always found the waiters to be good and accommodating and I even like the patrons that will come in, which are either families in the dining area or people just sitting at the bar drinking a glass of wine while they wait for their take out order. Never found it to be too crowded, or too loud, or otherwise obnoxious. All of which is why I really like the place. Usually during the course of a game I'll order a pasta or sandwich and a couple beers and the bill will be less than $20 so that's pretty good. read more

Came here on a vacation and have never tasted a better pizza. Service was absolutely incredible. A bit pricey, but we definitely got what we paid for. read more

Definitely one of the best restaurants in Phoenix with regard to serving a true New York style pizza. Friendly staff and relaxing atmosphere. Manager Brittany handled very professionally a small faux - pas with my order, which will keep me coming back. Fabienne and Justin were particularly great servers. read more

Mediocre pizza, HORRIBLE service. We told the waiter that we were in a hurry and it still took 45 minutes to get the food. We had two minutes to eat it and it was boring. Then I got to argue with the waiter, so that was fun. Go to the Parlor. It's got better pizza and WAY better service. read more

Delicious pizza place! I loved the laid-back atmosphere, and our waitress Casey was very sweet and outgoing. I highly recommend this location. Will definitely be coming back soon! read more

Ordered pizza and knots to the hotel, was quick and excellent!! Will definitely order again next time I'm in town!!

Surprise NYPD has some of the best pizza I have eaten in my life! The pepperoni they use is so good and the cheese is amazingly stretchy and delicious. the atmosphere is friendly and fun, not to mention the fast friendly service. The food came in a timely fashion and our server Allie was attentive and friendly, we never needed to ask for refills and she always had a smile. All in all my experience was great! Also I definitely recommend a taste of everything, from the assiago to the zeppolis. read more

We get delivery from NYPD once a week. My Chicago relatives love their pizza just as much as we do. We also like their dinners and the Greek salad. We alternate between dinners and pizza, Food is consistently very good and regardless of where our guests call home they universally like our Italian delivery night from NYPD. The marinara sauce is very good and they are not shy with their pizza toppings. read more

Great service, and the pizza is pretty decent. I felt like I was a 'regular' in there, the waitresses were very friendly and welcoming. I would go back again in a heartbeat, good stuff. read more

The food was great but the customer service even better. The driver forgot the dressing for our wings. He went back brought us the dressing and a piece of cheese cake. Good to know business' still know the importance of customer service. read more

Very friendly staff! Customer service is above and beyond! And of course the pizza is fantastic! Best in Phoenix!! Will definitely go back!!

This is our go-to place for great food and great service. Their pizza and gluten-free pizzas are the best in town. The Italian wedding soup and their seasonal salads are delicious. Thank you Samson for providing excellent service on our most recent visit. We'll be back soon! read more

I tried to order last night and have ordered many times before, now I am being told I am 15 feet outside of their delivery zone. They can go north 3 more miles, but can't cross the street and go 15 feet. Well looks like it is time to find a new pizza place. Very Disappointed and I even spoke with some guy named Josh that was supposedly high up or just takes care of complaints. He was not very pleasant, just get the oh well, yep sorry can't help you. I will be making sure my neighbors, friends and family know about this. read more

We love the pizza! However the service is terrible. We keep coming back thinking we will give it another try. This is a pickup or delivery only for us from now on. Time to find a new pizza place. read more

good pizza but how the hell is your air going to break in the peak of summer you guys messed up there..how the hell am I suppose to enjoy my pizza if imy sweating a lot and then the food took an hour to come out..smh read more

Came in to have some pizza while waiting for a car service to be done across the parking lot. The restaurant was not busy in any way but instead of seating me, I was asked to go up front and order then sit anywhere I would like. When the cashier finally got done looking at something her co worker thought was funny, I placed my order then sat down across the way so they could see where I sat. While waiting for my order the same cashier came up to me asking what I was doing in the restaurant sitting at a table. I told her "I ordered a pizza from you a few minutes ago and waiting to eat it here". Eventually it was brought out to me in a "to go" box, not served in a way as if I would be dining in. I told them that it would be fine, I was too hungry and bothered to ask them for anything else. After I started to eat my food, they decided to sit down a small family with a few young/loud children at the table two feet away from me. Again, it was not busy, they had the entire restaurant to seat them that did not have to be right next to someone else already upset with them. Wait, how did they even get seated? When I walked in they wouldn't seat me!! So needless to say, major fail and will choose somewhere else next time I am near that location. read more

Used to love NYPD.. NOT anymore.. The space cadet tall Millennial gal got the phone order wrong :P. I order the same pizza every time I call. So when I told the young lady that she must be mistaken that the pizza was not one I ordered - I got a lot of "tude from her - not an apology - she did everything she could to blame the customer - by saying she ALWAYS states back the order (FALSE SHE DID NOT - in fact after I stated what pizza I wanted she said she would put in the order and hung up on me). I told her she did not even give me a total on the phone - OH, MY APOLOGY - the CUSTOMER HAS TO ASK FOR THE TOTAL NOW. The staff was every rude and defensive, This is so inexcusable. I even saw what looked like two older gentlemen working behind her- who could have been her manager - NEITHER SAID NOTHING. To bad because they had good food but bad service squashes ALL!!!! read more

Great Pizza joint... A little on the pricy side for pizza, but if you catch a lunch special or something its not too bad. Ive been coming to this place for years and its good every time. read more

Best pizza in town. Love the salads and the garlic knots are favorites in our house.

The food was great and at a reasonable price! My problem was that the staff was very laid back, our waitress did not check on us. We saw her when she took our order and brought out our food. We had to get up and go see another worker to pay for our bill since we could not find her when we were ready to pay. After ordering it took more than 30 minutes for our food to come out, the place was not busy at all we were one of at least five tables, we had only ordered one pizza, so the long wait was not very justifiable. We felt very overlooked and the wait was too long but the pizza was delicious. read more

The customer service team at the Resturant was apologetic and offered a refund. Now a satisfied consumer! Thanks

This is going to be a brutally honest review. The food at NYPD Pizza ranges from average to outstanding, with wild inconsistencies found when ordering the same dish. I often order the "Vinny's Favorite" pizza (which includes any five toppings of your choice), with ricotta cheese being one of the toppings I usually pick. At times there will be too much ricotta (if that's even possible), but then the next barely a blob of it, one time the crust will be undercooked, another it's burnt. Even taking all of that into consideration, the food has really blown me away (pun intended... you'll get it soon). The best pizza and calzones I've ever had have been at NYPD. So why the 2-star rating, you ask? Okay, here's the thing: diarrhea. Yes, nearly every single time I've ever eaten here I have paid for it later, sometimes not too much later. To sum it up, it's hard to justify eating generally great food when you have to put down your over-sized "Louie Prima" calzone to run to the bathroom, only to barely make it (pun not intended). read more

last ditch Christmas eve take home pizza...ok...I ordered it on line and went and picked it up..they kept me waiting anyway...I asked for extra crisp...might as well have asked for extra raw...just to much dough..ingredients just laid on top of mushy dough...flavors..so so...would never go there again thanks.... read more

My husband and I were already fans of NYPD but we usually frequent the location closer to our home in Scottsdale. We happened to be in the area so we decided to try out this location. Now we knew the food would be great but what really set this location over the top for us was our waitress, Jayme. She was seriously one of the best waitresses we have encountered and we dine out quite frequently. Not only was she attentive but she was very helpful and super friendly. She was just one of those people that you can tell enjoys her job and that was great to have on Saturday Date Night. For dinner we split an order of wings, half buffalo and half barbecue for my husband since he is allergic to Buffalo (aka he can't handle the heat). The wings for me were the star of the show. They are perfectly sauced and perfectly cooked and every bite made my mouth water. We also shared a personal size Brooklyn Pizza and Garlic Cheesy Knots that were both bursting with flavor. Overall it was the perfect spot for a casual date night, great food, even better service and a good price. If we are ever in the area again we will visit this location again for sure! read more

The hubby and I are currently in the process of moving to Phoenix so trying to find some of the things that we love back home pizzas one of them we are both in the service industry husband is a restaurant manager we both believe that good service is just as important as good food. NYPD pizza has both I looked at a few other pizza restaurants before ordering from here. The other places got good food marks but bad service reviews we are currently staying in a hotel in unfamiliar with the area in the process of ordering online by the way very convenient and easy I called the restaurant to ask a question about an item Leo answered the phone very friendly great service after placing my order within a few minutes the manager from the restaurant called me because he was unsure about an ad on that I had and wanted to confirm he had it correct. to me that goes above and beyond instead of just assuming you called me to check it out the food was delivered within the 60 minute time frame I was given the driver was very friendly and most importantly had change we ordered pizza salad zucchini sticks and cannolis all in all after tip $42 yes a little pricey but great service and amazing food. you definitely get what you pay for here very much pleased and looking forward to ordering again thank you in YPD pizza for a great experience in Phoenix read more