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    O. F. Stengelin Co.

    5.0 (1 review)

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    14 years ago

    Sadly, they have closed. Landlord issues. For sharpening, I recommend Pfau's Hardware in West Hartford Center.

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    Schneider's Flooring America

    Schneider's Flooring America

    4.5
    (33 reviews)
    11.0 mi

    I had flooring installed in May and have had only challenges and lack of timely communication…read morethroughout the entire process. Staff would not return calls or provide estimates as promised, requiring my having to initiate following up with staff on 5-6 occasions when they did not act congruent to their word. My floor was installed and it revealed knots and colors not depicted in the sample; I again had to pursue follow up weeks later to only be told the manufacturer determined that I should somehow have anticipated these knots and colors to exist in spite of the sample not even indicating in writing these potential variations and staff not educating me to this point. The contracted staff who actually installed the flooring itself were professional, thoughtful, considerate, and hardworking. They did a wonderful job on the floor itself. However, the floor is not consistent with my expectations and, even worse, main business staff fails to communicate in a timely way to resolve outstanding issues (such as needing to re-install a small molding piece that has been outstanding for nearly two months now). While I empathize that the business may be experiencing staffing limitations and transitions, the lack of communication and action turned an otherwise joyous renovation into a stressful and disappointing experience. I will not personally use this company for future renovations, which is disappointing.

    Jonathan and Pat are wonderful. They were kind and patient with us as we changed our minds…read morerepeatedly until we finally had our "AHA!" moment. Thier contractor team is outstanding! They were helpful and ready to answer any questions or concerns with out getting annoyed with me. I came out of our Kitchen and Bath remodel feeling like I had made friends with the contractors who worked on my home. Kevin is an excellent project manager and I very much appreciated all of his and his contractors attention to detail and workmanship. Would definitely suggest Schneiders Flooring for any work to be done, they are so much more than "floors". I will definitely be back for the next big project in our home. Thank you all.

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    Schneider's Flooring America
    Schneider's Flooring America
    Schneider's Flooring America

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    Penthouse Pour

    Penthouse Pour

    3.9
    (16 reviews)
    0.4 mi

    Had an amazing time at this beautiful business for a Galantines Event! The service was amazing! We…read moregot to pick a candle jar from a cute variety of options as well as our scent! The scents were all very nice from tropical to floral and even fresh linen smells all so very pleasing. Our instructor Izzy was so sweet. Very lively and helpful throughout the whole experience. Will be back soon for a birthday or two

    steals your money, avoid for large important events. Gives you reschedule dates and times on…read morepurpose when she's not there to avoid service or providing you your money. My review isn't a "business attack." It's my experience as a paying customer. Calling dissatisfied customers "children" instead of addressing the concerns says more about your professionalism than my review ever could. You claim these reviews are fake, yet there are multiple people describing similar experiences. At some point, when the same complaints keep appearing, it's worth asking why instead of dismissing everyone as liars. A no-refund policy does not excuse poor customer service or repeated rescheduling. Customers pay for a service with the expectation that it will be delivered professionally and within a reasonable timeframe. Instead of insulting your customers and threatening to block them, take accountability, communicate honestly, and focus on resolving legitimate concerns. Professional businesses don't respond to criticism by name-calling--they address the issue. Referring to paying customers as "children" because they shared their experience is unprofessional and only reinforces the concerns people have about how you treat clients. A business owner should be able to respond respectfully to criticism without resorting to personal insults. Your response speaks louder than my review ever could. I have documentation of my experience, and your public response does not accurately reflect what happened. Your statements about offering convenient reschedules and resolving concerns are inconsistent with how my situation was handled.

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    Penthouse Pour
    Penthouse Pour
    Penthouse Pour

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    O. F. Stengelin Co. - sportgoods - Updated August 2026

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