The people at 360 Auto are super nice and accommodating. Service is timely and of excellent…read morequality, in my experience. I trust this business. Highly recommend.

These guys are amazing. James took great care of me and was terrific! My car died on the freeway…read moreand I called from inside the car, going 5 mph. A friend looked up 360 while I was tring to keep the car moving forward. James was comforting and helpful, and realistic. He told me to bring in the car and they would look at it. He called promptly with the things it MIGHT be, with a high end of $4-6k! That said, in the end of the day, the repair was far, far less and I felt they could have really taken advantage of the situation but instead, have a life-long customer who will recommend them to everyone. I HIGHLY recommend 360! You won't be disappointed,. Their service is amazing.

My car started displaying a check engine light, although it was running perfectly. I used to go to…read moreAce "back in the day" when I owned classic cars, and gave them a call. I was told I could stop by for them to read the code. I dropped by that afternoon, and they read the engine code (no charge) in just a few minutes. I was advised of what the code indicated, and was told that the car was fine to drive. I made an appointment to have it repaired. I dropped the car off with "Shy" first thing in the morning. It was repaired by noon. I walk with some difficulty, and they are a two-story operation (showroom to shop). I asked if someone could bring the car up to me so I didn't have to do the stairs and I was immediately acommodated. Good to be back, they did a great job and earned another customer (back).

I had a great experience here after getting a second opinion on an issue with my car. They took the…read moretime to properly diagnose the problem, clearly explained what was going on, and only recommended what was actually needed. The pricing was fair, the work was done correctly, and the car has been driving great since. They also handled a small follow-up concern quickly and without any hassle, which I really appreciated. It's not always easy to find a shop you can trust, but this place definitely earned it. I'll be coming back for future maintenance.

We have been a Platinum Auto customer for a few years now and Pat is honest, professional and has…read morequick turn around times. We had to bring our vehicle in after hours and Pat was able to diagnose and complete repairs in a timely manner. We appreciate that we can communicate via text and/ or phone about updates and receive photos for the repairs needed.

I've been looking for auto repair shop in SCV that I can trust. This is my first time to take my…read moreTacoma to Platinum (Pat). They were professional with their dealings, knows what they were talking about & detail on their expertise. They worked on the shocks, struts, and brakes. He gave me a detailed estimate for labor and materials. Price is very fair and workmanship is good. I would say, "I found a shop that can take care of my Tacoma'. Good job Platinum!

Great service and trustworthy. Owner is very straightforward and doesn't try to upsell. Would…read morerecommend to friends and family.

Last week I went in to have my brakes checked because I'd been hearing a faint high-pitched noise…read morewhen braking, especially at low speeds when braking or releasing the brakes. I explained this issue over the phone, and again when I arrived. The shop said my front brakes and rotors were worn, so I had both replaced. I assumed this was the reason for the noise. The staff were friendly, helpful, and the price seemed fair. However, after the replacement, the same noise was still there - which was the main reason I came in to begin with. My front brakes would need replacing eventually, but I went in mainly to diagnose the noise. They offered to check the front brakes again for free. They put my car on the lift to listen for brake noise. While I could clearly hear the high-pitched noise each time when braking, the owner said he was unable to hear it. This confused me, because my wife and child can hear the noise every time we leave the driveway. When they backed my car out, we all could hear the high-pitched noise from the rear brakes (not the front brakes). It felt like my main concern wasn't fully addressed during my first visit. I felt like I was first sold a repair (new brakes) before having my actual concerns addressed (noise). Now I'm doubting whether I also needed to replace my water pump that day - which they said was leaking when I first visited to get the brake noise checked. I paid to replace that too, but was it actually necessary, or an upsell? They said they'd take off the rear wheels for $80 to check for debris and clean them, but at this point I'm not confident they would be able to diagnose my issue anymore. I don't want to spend any more money at this shop to check something that should have been checked when I asked on my first visit. To reiterate, all of the staff were friendly and I was treated respectfully and honestly - just to be clear for anyone reading to the end. But I will be looking elsewhere for a shop that listens to customers' concerns before charging for work. UPDATE: After reading the owner's response, I feel shocked. Again, I originally came in only to diagnose a noise - not specifically to replace brakes or rotors (or a water pump). I was happy to pay for new ones in order to solve my issue - the noise. I clearly communicated I was trying to solve the noise both times. I don't appreciate being told it's my fault for not pointing out exactly which wheels the noise was coming from. I'm downgrading this from a 3-star to a 1-star review due to this response. UPDATE 2: No, I was not shown any of my old or new parts before or after replacement - I sat in the waiting room while the work was being done; during the second visit, I was only shown my own car on the lift while trying to diagnose the sound, without any parts removed. But I'm not sure what that has to do with my review. My original noise concern was not resolved, and they didn't seem able to diagnose my issue. The owner's replies to my review sound very unprofessional and accusatory (do you reply like this to every review that's not 5 stars?) and I won't be replying here anymore.

Have been going here for years now when Mike was still around and now Sam at the helm their service…read morehas not change a bit. Good job guys!!! KEEP IT UP!!!

Outstanding, friendly and professional service. Cost effective and quick in/out for a smog check.read more

Shop replaced my engine in 4 days, replaced my radiator, never had any issues with the work or the…read morepricing, going back soon.

We have been going to MJ Japanese auto care for over 10 years. He's reliable and provides quality…read morework.

I brought in my Audi A6 for some needed work done. Adam and his team are very helpful and do very…read moregood work. I 100% trust I'll get quality work done here.

I've been taking my cars to Country Automotive for the past 8 years, and I truly wouldn't trust…read moreanyone else. As a single woman with no automotive expertise, I've always been cautious about being taken advantage of--but Adam has completely changed that experience for me. He's incredibly knowledgeable, always fair with pricing, and most importantly, he never recommends unnecessary repairs. I've never once felt pressured or upsold, which says everything. What really sets Adam apart is how he explains things in a way that actually makes sense. He takes the time to walk you through what's going on without making you feel overwhelmed or clueless. He also makes the whole process easy and stress-free, which I really appreciate. If you're looking for an honest, reliable mechanic you can truly trust, go to Country Automotive and ask for Adam--you won't regret it.

Travis and his team at RG were able to see me and fix my car the same day. Oil/filters changed and…read moreaddressed a persistent exhaust issue. He walked me through my options and imo charged a fair price for their services. Will definitely come back should the need arise.

I recently had work done on my truck. The work performed was good. As an ex mechanic myself is hard…read moreto trust others working on your vehicle. My problem was the quality of work based on being careless. Had my wheels balanced and all my wheels were scratched. I have a truck so I won't bitch to much but I wish techs were more careful and own up to when they mess things up instead of just hoping the owner won't find out. Had excellent looking wheels and now I got eye sore looking at them. Makes it hard to build trust with a possible good shop. I may or may not go back again now.

Had BMW water leak. They found and fixed it same day. So far, no further leaks. Feels like a good…read morejob. Polite, courteous, and quick conversations and repair. Across street from BMW dealer.

I've spent thousands of dollars at German High-Tech Mechanic Shop over the years on multiple…read morerepairs, so I'm not a first-time customer leaving a snap judgment review. Unfortunately, my recent experience really changed my perspective. Today I called because my brake light came on and I needed a quote for brake work. I was told it would cost $40 just to give me a quote. After the amount of money I've already spent there, that felt unreasonable and disappointing. In the past, I've also experienced small pricing inconsistencies -- being quoted one price, then when someone else picked up my car, the total was slightly higher. I'm not the type of person to complain over a few dollars, but it does add up and it doesn't feel good as a loyal customer. Today was the tipping point for me. Charging a fee just to provide a brake quote, especially for a repeat customer, feels like nickel-and-diming. I wanted to support a local shop, but based on my experiences, I'd recommend looking elsewhere for a business that values transparency and long-term customer relationships.

Thank you Nick for letting me wait to have the 2001 Rav checked out…read more You have kept it running for so many years. The moonroof replacement has been amazing. No more leaks. The car got us back and forth for a longer than normal trip. Hope it will keep running for another 75,000 miles, and make 300,000. Reliance Auto Clinic is a wonderful company, with you at the helm.

This place is amazingly helpful and very honest. I had issues with several warning lights coming on…read morein my car, so I brought it to Reliable Auto to get it checked out. They thoroughly checked all the areas where my car was indication an issue and discovered it was just a sensor issue that needed to be reset. I was quickly on my way with all warning lights turned off. If my car needs any further services, I will be bringing it here!