O&#x27;Reilly Auto Parts

(29 reviews)

•$$

I have used them to replace batteries for watches, security sensors and even for an old cell phone…read more They have an amazing variety of battery options

Keep your phone away from these people. (West St. Paul) I went in for a simple battery (apple)…read morereplacement. they said a part had broken off that needed to be ordered but would put it in for free. I picked up my phone (dead) so not able to test it. went home-message stating the battery was not a registered apple battery and my face ID was not working. The battery was never configured. (2 hrs this visit) went back after my husband said put her old battery back in and configure it. 2.5 later-the person did a complete reset on my iPhone! she said it could not be helped. and, we still get a message that the battery is not a registered Apple battery and is charging hot. No idea what battery they put in but it was not my old battery or an apple battery. This has been a nightmare. After another 1.5 at home/phone still is not working. stay far far away for anything to do with your phone being repaired.

O'Reilly Auto Parts

(6 reviews)

I've been coming here for years. Always very friendly. #1 store in the whole 20 mile radius. Most…read morechill and knowledgeable staff. Couldn't ask for any better service.

The employee was very rude and did not communicate clearly. When I asked for help finding an item,…read moreshe only pointed in a direction instead of telling me exactly where it was or helping me locate it. I left feeling frustrated because my question was not answered clearly.

O'Reilly Auto Parts

(1 review)

They looked up the headlight I needed, even went and got in from the aisle from me, and then put…read morethe headlight in my car. It was the laziest shopping trip ever. Basically needed to walk in the door, hand them my card to pay for the lamp and they took care of everything else. They didn't even make fun of me for not knowing how to change my headlight myself. Although there was some teasing when they discovered I bought my last headlight at Walmart. I will definitely be back next time I need something for my car.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

O'Reilly Auto Parts

4.8

(5 reviews)

Manager was great. Saved me hundreds on car shop repair Will be back to buy more thingsread more

I'm a big fan of convenience. If you can combine convenience with a great service then you have a…read moregreat place. I feel that is what I found at O'Reilly. And their commercial has a catchy song. Good luck getting that out of my head now that I said it. Anyhow I needed to get some new wipers for my car as my current wipers were not working as good as they used to. I also needed to get some cleaning supplies to clean the interior of my car. In the past I have usually picked up these supplies at any number of big box stores. Then I thought to myself, there is an O'Reilly close to my office, I should check them out. I stopped in one morning and was greeted as I walked in and asked if I needed any help. I explained that I was looking for some wipers and some cleaning supplies. The gentleman walked out to help me and asked if the wipers were for my Toyota. While I was surprised, I was equally impressed that he recognized the type of car I had when I pulled up. I usually like to get Rain-x wipers. They are more expensive but work much better. The good news is I noticed they had a sale going on for $8.00 off a set of wipers. The bad news is they were out of a number of sizes including the size I needed. Without hesitation this gentleman offered me a different set that he explained were as good if not better than the Rain-x. While I thought for a quick moment he proceeded to tell me he would match the sale price for these other wipers. Sold! That's a great deal! He then showed me their cleaning supplies and what he recommended. This was about as good of an experience as you can have. From my receipt the gentleman that helped me is named Mike. I'll definitely be back to O'Reilly whenever I need anything for my car.

O'Reilly Auto Parts

1.0

(2 reviews)

Let me preface this by saying I work in customer service for many years. I don't expect perfection…read moreor do I think I'm perfect in anyway. Starting with the fact that that day my email client on my phone was not updating because I had done a password change and forgotten about that. What I experienced at two different O'Reilly's in West Saint Paul was the most terrible customer service that really words can't describe how standoffish how absolutely unwilling these workers were to help me retrieve an alternator thatI had ordered online from oreillys.com. I first went to the O'Reillys I had thought I had ordered the alternator to. When I came in the first time there were three customers waiting in line not including me. Two o'Reilly workers were helping one person, I thought I'll wait it'll be quick. These two guys sat and talked with this customer for 25 minutes not even once acknowledging that there are now seven people waiting in line. not once So I left and I returned maybe an hour and a half later about 40 minutes before they closed. I told the first employee that I had ordered an alternator and he looked at me Rolled his eyes, and says "whats your phone number"? I told him my name and gave him my number any indefinitely turns the screen towards me it says "your number is not on the screen it's not at this O'Reillys" Then asks " do you have a confirmation number" I open my email and I can't find it. Because my email wasn't there and I wasn't aware that I had to update the password. So I couldn't find it and I was kind Obviously confused but very apologetic at the same time but I couldn't find the confirmation number and I said "I might've ordered it to the O'Reillys up Robert street" Admitting that this might be my mistake. His reply is , "Yeah, if we don't have your number it's not here". I say " I'm so sorry but is there any way you could check or call the other Reilly's? " His reply is "well it's just up the road" Nice...I Apologize for wasting his time and head up the road Walk in and I say hello first the employee does look at me and replies " what do you need " . I explained my situation "Where is your confirmation number"? "And where did you order it" I replied " I don't seem to have that number , but I do have the the receipt on my credit card" I show him the charge on my card on my phone. Then the big tough guy manager comes in. I'm not a sensitive person nor am I an combative or paranoid. And I have 30 years experience in martial arts and conflict crisis resolution. This "manager" was instantly combative . Even as I was apologizing for what I thought was my mistake. Treated me like I was stupid. How there was no way that I ordered it if I had no confirmation number. Even though I was showing him proof that I had definitely paid 200$ from oreillys.com. I asked him if he could help me locate where this part was so I can go pick it up. And he said there was nothing he could do that all O'Reilly's are different and there's no centralized way to help locate a part. So I asked the customer service manager to help me and ,he said no... nothing he can do and "nothing i will do" he said. This man started our conversation as though I was already going to argue with him and I never did once I was apologeticI because I thought maybe I did order this part wrong and I did screw up and where it went.

went to buy an alternator & wanted them to test it before I bought it because I had bought a…read morestarter from them a while back that was no good. dude went to test it for me, disappeared- had to ask someone else working to check on the other guy & he finally came back & said they couldn't even test it because they didnt have the parts needed - shit show

O'Reilly Auto Parts

(12 reviews)

10/10 Daniel was so helpful with finding the right battery for my car and installing it. Super…read moregrateful, it was half the price of the dealership estimate.

Outstanding customer services from Noah, at the Hopkins, MN, store. Went there in panic because I…read moregot a warning in my new car that the battery in my key fob was running low and I should replace it right away. I had no idea how to replace the battery, it looked very complicated. It was late in the evening, so I pulled in the Oreilly Auto Parts store in Hopkins, MN, and Noah offered to help me. Although he didn't know, he tried and took the whole thing apart, figured it out and put it back together. Thank you Noah SO MUCH for such an outstanding customer service!

O'Reilly Auto Parts

(2 reviews)

My headlight was out on my car. I pulled up to O'Reilly expecting to seek out my headlight bulb…read more There was a gentleman standing at the door. I walk in and he asks if I need a headlight and there was already an associate looking for the correct headlight. He found it for me and shared the benefits of the type of bulb I needed with some humor to boot. Another associate took the old bulb out and put a new one in! I am so impressed and very grateful for their help!

The customer service leaves a lot to be desired…read more I've been here three times. I don't know what it is about this location, they just can't figure out the basics to helping out your customers. First trip: Needed a new battery. Brought in the dead battery and gave them the info for my vehicle. They looked it up on their computers and said that they had two batteries that would work for it. There was a $20 price difference in the two batteries and I asked why that was. His response was that they were different batteries. I kind of stared at him for a second and realized that he had no clue so I just paid the extra $20 and hoped that the extra cost translated into a higher quality battery. I asked him if they were giving me a credit for the dead battery I was leaving behind and his reply was "don't worry we'll recycle it." I didn't make a fuss because in the end I didn't need the credit or anything, but its annoying when someone answers a question you didn't ask... Second trip: Wanted some velvet washers for my dad's truck battery. The guy found them and grabbed them for me. Super quick in and out, good service. Third trip: Went in for a funnel. The selection was in the back corner. I went in looked at a few and then grabbed one and headed to the front to ring out. There were two older gentleman working the front. They were conversing with a customer about how best to address his car issue. I didn't want to be rude and interrupt so I went in line behind this guy and waited. Both employees saw me standing there. They continued talking for another 5 minutes, at which point I held the funnel up in the air to signal that I needed to pay and leave. I'm medium height, they both saw me and...still nothing. In walks a lady that needs help finding something, one of the two guys breaks from the conversation about cars and starts answering her questions. She then asks him to look things up for her and he starts. I simply was astonished by this guy; doesn't want to help out someone what wants to pay and leave but will jump at the shot to hit on a female customer. I gently tossed the funnel onto some boxes by where I was standing and left. Not wasting my money here. Took me 2 minutes to find the funnel and waited in line for 8 minutes. Inexcusable.

1-800-GOT-JUNK

3.0

(102 reviews)

I arrived to my new home on a Thursday morning pre-closing, entered the garage "what is all this…read morecrap in my garage?!" The home was an estate sale so it was items their parent had had inside that they hadn't removed in the five months since the house was listed. It was decent stuff, hutch, daybed, sewing cabinet, tools and various other items. But nothing I wanted and in the way where I was potentially going to put unloaded items. My realtor contacted the listing agent around 10:00 a.m. who reached out to 1-800-Got-Junk who said they would be there between noon and 2:00. Wonderful, I wasn't expecting such a quick turnaround but grateful for it! Tariq and Jay arrived about 1:15. Got off the truck, introduced themselves and asked "who's paying?" I replied "not me! The listing agent...who I was told was to be here" Them "that makes sense, we said we were on our way and they replied they were 20 minutes away...and...you're here" We told them everything in the garage was to go, locked the house and left for lunch. The listing agent sent pics of the empty garage and even the guys sweeping it out! Thanks for prompt and thorough service Tariq & Jay!

This would be my 5th time using the service. We cut down a multitude of shrubs along our back fence…read moreand began to panic as the piles grew larger. They were far beyond my yard trash container capacity we have from the city. This service is on line and we're open today on the holiday weekend to my delight. I went on line booked an appointment of which their were many to choose from and got three follow up calls to confirm the service, let me know arrival time and a call from the driver when they were near. For a great price with my coupon our huge piles of shrub debris got removed in about 45 minutes, clean up done by a most polite and friendly crew of two. Thanks once again for a great experience!!

Junk360

(21 reviews)

JJ and Elijah were amazing to work with, highly recommend them!!!!!!!!!!!! Customer service top…read morenotch!

I had an old Sony tube television that still works and hoped to give away. I ended up keeping it…read moretoo long and it's not wanted. That, a high back armchair that has seen better days, an old Sleep Number mattress that has been replaced by a new mattress, and some miscellaneous foam strips that I tried to use to stop the trough in the middle of the Sleep Number air chambers had to go. I reached out to Junk360 via their website request for estimate and got a prompt response. A couple emails later a pickup date and time was set. On the day of the pickup I received a call, as I was told to expect, telling me they were on the way. The crew was on time, professional, courteous. I presume it was a light load for them but they had everything out in just a few minutes. Less than half an hour from parking the truck to closing it up. I'm glad I used Junk360.

Metric Auto Works

4.9

(12 reviews)

Great experience, I'm used to having to deal with upsells, especially since I drive a euro car…read more Mike have advice to steer away from could be damaging to my car and was honest about 2 things not being needed. Really nice cool guy, earned my trust 100%

These guys deserve multiple 5 star reviews from me. I have gone to them a few times, and every time…read morefelt lucky to have chosen them (because mechanics are bad so often). The guy at the counter "Mike" is a real one and deserves a raise. He's extremely efficient, personable, and no bullshit. First time I went, I went in for transmission issues. Most mechanics will say whatever they have to in order to secure some work, but they recommended I drive it until the transmission blows, and then bring it in to fix it. Second time I went, it was for suspension, and they said it would be about $150 to diagnose my issue (which was the cheapest diagnostic I could find); they found my issue quickly, and only charged me $50 or so, instead of $150. Then, after I decided the suspension issues weren't something I could fix myself, they gave me a price to get it fixed with OEM parts. That was too expensive for me, so I went to a junk yard and got the part, and they said they'd install it. Unfortunately the new part i brought was bad, so they actually frankensteined one out of the old and "new" part, and that worked, ultimately, saving me literally thousands of dollars. HIGHLY RECOMMEND!

Merritt's Towing

I have had to use a towing service a handful of times in my 33 years. I always hate calling tow…read morecompanies/garages. I never know what I am going to get. Normally I get a rude person that seems annoyed. This was not the case. I wish I could remember this gentleman's name but he was amazing. He made it out to me within 20 minutes, told me what was wrong with my car (what to tell the shop as I am not even a little handy with cars), and had it moved right away. I did not know he only took cash Which I did not have on me. No worries, brought me to the gas station down the road. Wish more people were like B & K towing. Phenomenal customer service!

Brad was very quick and helpful! I needed a tow from Saint Paul to Hastings and he made it happen…read morebefore the inevitable snow emergency hit, highly recommend using them for your towing needs!

Junk Wizard

(1 review)

great service and overall customer care took my old sofa out of the house with not a ding or dent…read morein the walls would definitely go either way these young folks again

From the owner: At Junk Wizard we offer junk removal, yard waste removal, and light demolition. You should choose…read moreus because we are family owned and operated and stand by our work.

Sell A Junker / Maple Grove Recycling

4.5

Seth was great to work with. A man of his word, by following through when he says he will. Also…read moremaking it convenient for me to come on weekends. Prices worked for me. Highly recommend

TL;DR: Great experience from start to finish. Riley was helpful and informative over the phone,…read moreSeth was friendly, punctual, and offered a fair price, and the whole process was quick, easy, and stress-free. They handled the paperwork, paid cash on the spot, and made getting rid of my car much simpler than I expected. I called several towing companies looking for a rough estimate and some guidance on getting rid of my 2010 Toyota Corolla. Since I wasn't familiar with the process, I had a lot of questions, but most places seemed uninterested and weren't very helpful. I found Sell A Junker through Google, called, and spoke to (if I remember correctly) Riley, who was friendly, knowledgeable, and took the time to explain how everything worked, from the assessment and towing to the title transfer and payment. He made the whole process easy to understand. They made everything pretty simple. We set up a time that worked for both of us, they came out to my car in South Minneapolis, looked it over, handled the paperwork, and paid me on the spot. They're based in Maple Grove, but coming out wasn't an issue at all. Communication was great throughout the whole process, and everything went smoothly. I was helped by Seth who was amazing as well, showed up right on time and was super kind and explained everything thoroughly and what he was willing to offer based on its condition. The assessment didn't take longer than probably 8-10 minutes, and Seth ended up giving me a really great deal!! He had patience with me as I finished up clearing out the stuff from my car before he towed it away and provided me an email receipt right away when I asked for one. Paid me cash on the spot and all was smooth and good to go! Highly recommend this place:)

LaMettry's Collision, Inc

3.2

(20 reviews)

Where do I start? Toyota recommended their collision center. Another repair shop did work on the…read morecar and missed the black moldings. So i didn't want to go there anymore.. toyota said, "lemetrys is very good." I called and was told appointments were a month out and waited for an appointment. September 2023. My family went to an appointment and got the estimate, and Matt sent an estimate off to the insurance. My insurance didn't answer, so I pushed my insurance, and they responded to Matt approving it. I heard nothing from Matt. I called to follow up. The lady told me that Matt would get back to me. Nothing. Then, I waited a month ...forgot about it... called back, trying to see what the heck.. 2 months later. No answer, no response from Matt. I was told that they would call... Waited again.. I had to chase the guy down and told the girl that answered the phone that it was ridiculous. Matt finally called me back and had mentioned via telephone that he'll go ahead with it and emailed me, out of no where he told me in email that he talked to the manager (attached) and basiclly not worth the fix. I was so upset that I called to speak to Matts manager. The manager stated that Matt probably thought it'll be better to put money in my pockets.I dont want the money. That's why it's a claim. He also mentioned that Matt's done it before upsetting customers. By not understanding, I'm assuming? I said if my repairs are not meeting dollar amount in minmum, they should have told me months ago and not say yes then say no to me 3 months later. He told me that it wasn't because the repair was "too little." He said they would fix it and order the part, and he would personally call me when part gets in.

We had a broken tail light from a backing up accident less than 1 mph. We preordered the tail light…read more30 days before bringing the car in to be repaired. So far it has been in the shop for a week to receive a "blueprint" for repair. We were told it will be likely another week to wait for additional insurance ok for additional cost. Also told painting is backed up and that may add time. So far we are over $2,000. I will update on how long this takes. Reminder this is a broken tail light at under 1 mph.

O'Reilly Auto Parts - autopartssupplies - Updated August 2026

People who viewed O'Reilly Auto Parts also viewed

Ace Auto Parts

3.1

(22 reviews)

From the get go Kari was a sweetie-patient and her quote for install of glass never changed and was…read more$100 lower than Atlas Glass. The installer was very accommodating and professional. Clean work and am very pleased with quality of workmanship. Super fast as well. Thanx

got an alternator for hella cheap & it works ! i thought i…read moregot scammed first because at auto zone they tested it and it said its a bad alternator but we tried it and it was just fine !

O'Reilly Auto Parts

4.0

Very helpful and wants to help. I have had nothing but positive experiences at this Larpender…read morestore. Very lucky to have this auto store in our area. Thank you

Less than one. Child running the store told me to go to Menard's or Home Depot. I then went to the…read moreSt, Anthony location where the service was much better, in the end, found the part I needed. Shame on you Como location!

Toppers & More

3.2

(15 reviews)

Awesome customer service! Everyone here is great to work with and exceeds expectations. I talked to…read moreRadco at the State Fair but when I called they never got back to me so thank you for always answering the phone. You were well worth the drive from Wisconsin!! Very satisfied with the work!

I needed a 7 pin adaptor quick for my Highlander because my new Tracker boat had one and they got…read moreme in very quick and truthfully were the best price around. They also did a great job. Service was awesome.

Luther Kia of Bloomington

3.3

(97 reviews)

I want to start by saying KIA vehicles are great. The warranty the best…read more I wish I could say the same for the service. Previously I had an appointment that we decided to wait for, rather than drop off an pickup. They made us wait 3 hours with NO communication. I called to check in and they said "We haven't looked at your car yet". What? Why do we make appointments if you don't have time that you allocated for that repair? I expressed my annoyance, so they got right to it. I watched them, guess how long it took to do the repair? 10 minutes. That's right, three hours of my time off work wasted, for 10 minutes of work. Okay, moving on. My car was busted into by junkies, who smashed out the driver side windows of multiple vehicles on our block. I call Luther KIA in Bloomington, and talk to a service representative to get an estimate and schedule an appointment. He gives me an estimate and sets up an appointment to come in and have the glass replaced. A week later I go in for the appointment, and another service representative tells me that the appointment is to get an estimate, I explain I already had one. The new estimate is, surprise! Higher... and they tell me they don't have the part and it will take a week to 10 days to arrive. Once the part arrives, they will call and setup an appointment, which will (Due to being busy) likely take another week. I point out this will places me at 3 weeks with no real window, and likely 4 weeks to have the work done. I tell him I want him to setup an appointment for the 25th, the day they expect to get the part. He agrees to this. Then I get a call, "We have your part, call us to setup an appointment". I call them and state that I should already have one setup, they look and say no, they show no appointment. The soonest they can do the work is... ready? another week out. This puts me at over a month with no real window. When I was there, I complained about their poor communication, and someone claiming to be a general manager interjected and said they would personally look into it and get back to me. Any guesses? That's right, never heard from them. They don't care. And they had a bunch of kids in their back office that were literally laughing at me, they finally closed the door. This is all a big joke to them, because they have plenty of business. I don't normally bother with reviews, but the service at Luther KIA in Bloomington sucks.

I had a terrific experience buying a used car at Luther Kia. Straightforward communication, a bit…read moreof salespersonship but not too much, clear and transparent pricing and process, and in the end -- the right car at a reasonable price secured with no fuss. This was an excellent car purchasing experience. Next time I need a car -- I'll go to Luther Kia first. I recommend without reservation.

Advance Auto Parts

4.2

(5 reviews)

I went to this store on E. Lake St. to buy a wheel lock for my steering wheel because there have…read morebeen many reports of auto thefts in my neighborhood, and I wanted to try and protect not only car, but my sister's as well! The man who assisted me answered my questions, and even went to my car to show me how to install/use it. He showed me a piece that was all steel, and it was only $23.00 with tax! I will always go there first because the staff have always been super helpful, knowledgeable, and friendly! Thanks very much!

Had a really good experience at this advanced auto parts. The staff were very helpful and offered…read moreassistance without even being asked. An employee helped me find the correct product and gave recommendations that helped me save money.

AutoZone Auto Parts

3.6

(8 reviews)

This store had the absolute worst customer service up front. Some lady that had a big attitude was…read moreupset that I came in this morning to ask if parts were in and told me to come back a few hours later. I came back 4 hours later just to check in. She got super upset and threw her hands up at me and told me the day wasn't over yet. She proceeded to get snappy and louder with me after i told her that I was in no rush and was just running errands and decided to check in. She told me they have this issue all the time with Fed Ex. All of this while blaring cussing trap music up at the front desk.... real class act of a woman. Watch out for her if you come into this location because she will find a way to ruin your day and the face of their business....

They have everything you need but.. Don't ever make a…read morereturn. They don't like refunds. Returned a unused product within 30 days. Even with a rewards membership and credit card transaction, they can't look up anything. They did end up giving store credit but then didn't have any gift cards in which to put the store credit. The cashier just gave me and $20 after 10 minutes of struggling with scanning 2 driver's licenses. I will never shop at this chain again unless I know 100% I'll never need to do a return.

St Paul Park Auto Parts

4.2

(12 reviews)

This place is great on prices and if they don't have what you need they can 99% of the time get it…read morewithin hours or next day. Rick is knowledgeable and so is the rest of the crew. This is not the place for uppity people who can do anything for themselves because you will get dusty and or dirty there. No nonsense. Waits on phone, and in person is expected because they are busy constantly. Plus their hours are good too.

Best place to get parts, hands down!! This place is slammed 24/7/365 so, be prepared to enter…read moreringing phones and organized chaos!! In that you will find amazing people who will find you the parts you need for half the price!! Worth the trip! Much gratitude to the ppl who run this spot, you are appreciated!!!

Advance Auto Parts

3.0