Waited an hour just for them to absolutely butcher my keys and give them back to me in even worst…read morecondition then they were in before with no apology. I feel disrespected and would've been better off never even going into this place

I have spent thousands of dollars at this store buying batteries for my houseboat…read more Now that I need to return one that has gone bad they treat me like I am trying to steal something from them. Not to mention they told me I would have to wait until tomorrow for them to determine if the battery was actually. It is now over 24 hours since I dropped the battery off and of course they haven't called me so, I called them. Only to be told the battery is still charging. The only battery that takes 24 hours to charge is a dead battery. What if I needed that battery to start my boat. What a joke. Will never buy another battery from them again. James MacDowell

Quick knowledgeable service. They are helpful with all things batteries and quite a bit more. There…read morewas an additional charge for installation though. Not a fan of that at all.

the crew is fantastic, always have the batteries I need for my business....with a smile! - Thank youread more

Had an appointment. Waited 10 minutes for the young man to finish with a cr battery and another…read morepersons light bulbs. The he says he can't fix my phone. But he no other customers. Just walking round.

Don't waist your money to go to this place to fix your cell phone, they used a CHEAP PART from…read morethirt party ..

JAMES surpassed my expectations of a battery store. I had an urgent situation and was in need of a…read morebattery for my daughters Mercedes. I called to let them know she would be coming in and they had everything ready for her. James was knowledgeable and knew how to work with a foreign car. He changed out her battery and made sure there was no other underlying issues. He was kind and professional to my daughter and myself. A guy like him, that took all of my frantic questions, and completed this in record time should be acknowledged!!!

9 months ago, I left a 5-star review saying, "Knowledgeable and friendly staff ready to solve…read moreproblems to make the customer happy. I was happy when I left. Thanks!" But, today, with a dead battery, I have to change this rating to 2-stars and complain. They expect customers to somehow carry the dead battery back to their store where they say it can take anywhere from 24-48 hours for them to run tests to determine if the warranty claim will be honored. In my case, the warranty runs out in 3 more years, 2025. But, I am told by them NOT to get my vehicle jump started because that could interfere with their testing. Furthermore, they say that it would mean leaving my battery-less vehicle abandoned in their shopping center parking lot for 24-48 hours with no security. Since I have purchased vehicle batteries from other places and never run into such an arcane, inconvenient process to exercise the battery warranty for replacement, I feel I have no other choice but to write this as a warning to prospective customers. Do NOT buy a vehicle battery from here UNLESS you already have more than one vehicle. Because, if you only have one vehicle and their battery dies, it's not going to be easy to get a replacement. FYI, I also called the HQ of Batteries+ and they told me the same thing. In my opinion, this policy is designed to discourage customers from exercising their rights under the warranty and should be investigated by the proper authorities.

I went in to get my car battery replaced, and Jennifer was so helpful and knowledgeable. She got my…read morebattery installed quickly and without any issues. I highly recommend coming here for any of your battery needs! I was also surprised to learn that they sell batteries for just about everything and even repair phones.

Took IPhone here for a battery replacement, they put in a bad battery and wasted an hour of my…read moretime. In the process, they added moisture to the camera lens and we had to waste more time coming back to the store. Avoid this place at all costs!!

Knowledgeable folks who have helped me out more than a few times with weird to find and easy to…read morefind batteries.

I needed a new battery for my 2021 palisade. Did some research and found that batteries Plus had…read morethe higher end battery that I wanted in stock. Drove over to the store informed the young man at the counter what I needed. He looked up the battery had it in stock and installed my battery. I was in and out in about 15 minutes and even he help several other customers while I was there. I believe his name was Jack. Very knowledgeable. Did a great job. Never been in a batteries plus before, but definitely would return and recommend.

Awesome awesome job. I had three dead watches at home with three different size batteries. Couldn't…read morefind it at Wal-Mart, Home Depot, or Staples. I decided to go to this store as the one stop shop. Not only did I find all three batteries, they were offering a lifetime warranty on their parts and services for watch batteries for 15 bucks (I'm sure this is subject to change) - meaning any time your watch runs out of battery, you come in, and they replace it free of charge! So after getting a lifetime warranty on one watch, I replaced the second two batteries myself and saved ten bucks. We'll see how long the batteries last, I'm sure that warranty watch is the ultimate money saver in the end (assuming I don't lose my watch). The customer service was absolutely amazing. I came in, within 2 minutes, they asked if I needed help, it took me a while to find my battery size and they were finding it in 2 seconds flat, (it's like they memorized the locations of the batteries) then I asked a watch battery to be replaced, it took them 3 minutes to replace it. The service member was back before I could even browse one of the shelves! A+ service.

Only giving two stars because I received a good deal for the battery through promo codes online, &…read morethe young lady that helped me was very kind.... Although when she finished the install, she asked "does that look right?" ...& then her coworker responded with "I have no idea." ....not the confidence you want as a consumer. Additionally, it's kind of ridiculous that you would pay almost $300 for a battery, and then have to pay an additional fee for installation. Not only that, but they tripled the price of install installation because it's "hot out". I work outdoors, and it would be ludicrous to triple the price of what I do because it's summertime. That comes with the territory of doing a job. Save yourself time, and go somewhere else where your money will go further.

You can't beat the lifetime warranty on your watch batteries. They have also changed my car fob…read morebattery. Quick and great price.

I believe he said his name was Ash he was so quick while maintaining excellent customer service. He…read morewas knowledgeable and very kind! I had a battery warranty that needed to be honored and he was quick knowledgeable and helpful