I think something wrong about the customers service experiential, I come to do tires rotated a…read morewhile ago, the service talking so meant, they let me wait around 1.1/2 hours until I can't wait any, come to talk with them, they said can't work on my cars...!, to me it okay if some of reason if you can not work on my, but why don't you let me know so I still have enough time to consider some others way to have them done ? If you don't want to wait your time never come to this place ever again, something else on this car's service department.!, to me if they only care about their parts, don't care about the other that call Unethical !

I went to get just an oil change. In todays market, the expectation when getting an oil change is…read moreexpress service. But it pays to do your homework before you go. It appears the business plan is not geared for speed, but rather to park your car, go inside to create a ticket, and then go into Walmart to do your shopping. It's not a bad plan, but if you're going for single service, a better choice would be to go to a quality rated stand alone store built for the quick in and out. I gave three stars because the location is clean & well equipped, the process of creating a ticket was easy & the charges for services was transparent. If I did my shopping too, then I could have provided a grade on that service.

Outstanding service in and out in 10 minutes with a new battery on my daughter's car. I have used…read morethis store plenty of times. Jonathan was the service technician. He changed a battery out in my truck about two months ago. I will highly recommend this store for use by anyone needing help with their car.

Never again Horrible service from the two unprofessional, no…read moreauto knowledge having employees when I went. Had to wait for one guy who's shirt was drenched in sweat, to finish his cigarette out front and the other who wore his pants below his ass to give me the wrong part. They had no idea about anything. Well except to use profanity at each other in front of customers. When they insulted another customer for daring to ask a question I had to leave I returned the part to another store and with that I will never visit any of their stores again

This statement formally advises against doing business with Atlas Auto Parts. The engine was…read morereceived with a broken thermostat, damaged pulley, significant front-end oil leak, and turbos consuming oil. Spark plugs and coils had been replaced with non-OEM, low-quality components prior to shipment. During the claim process, repeated requests for video evidence delayed resolution by several days. Additional inspection revealed a completely melted oil separator. As a result, replacement of pulleys, belts, spark plugs, coils, intercooler, and multiple front-end seals was required, totaling over $1,800 in additional costs beyond engine swap labor. The condition of the engine effectively required extensive rebuilding. Despite clear documentation, the total refund issued was only $375. The final cost, including parts and labor, exceeded $10860. Based on this experience, I do not recommend conducting any business with this seller

Biggest waste of a month and a half. Needed a transmission for my 1985 Dodge Ramcharger. Reached…read moreout to Atlas in mid-March, and they informed me they had one that was an exact match. Despite the plethora of bad reviews, I took a chance and purchased it. It was shipped out from Oregon en route to my place in Virginia on March 23rd. Two weeks later when I checked the shipping status it had only made it to Utah. I called Atlas and they explained that there were "driver issues" and that they would be resolved shortly. Another three weeks passed (now over a month from when it was shipped out) and it was still only in Missouri. I once again called Atlas, and they told me that it was actually scheduled to be delivered to my mechanic by 4pm that day. I informed my mechanic that it would finally get there that day. Four days later my mechanic called and said nothing had been delivered. I once again called Atlas and they told me that the truck had been in an accident all auto parts were destroyed. Huh?????? What????? Accident??? All auto parts destroyed??? Made ZERO sense. They did refund my money, but what a complete waste of a month and a half and I still don't have a running car. STAY AWAY!!!

My friend (a older lady) went in to get some windshield cleaner…read more There were two clerk at the registers. They were both working with the same customer about some sort of brake issue. After about seven or eight minutes of being ignored,she put her item down and walked out. I have always hear about that occurring at this location Fortunately we have other locations close by the have good customer service.

Maybe the worst auto parts store in Dawsonville and north Forsyth. I made an online purchase with…read morein store pick up for rotors. Got the rotors home and car up on the jacks only to find out the rotors were a different size. I double checked and the website said exact fit for my vehicle. Ended up taking the rotors back to the store. Employee named Kyle seemed annoyed about the return but found the correct size and we compare to the old rotor I took in. Refund was issued for the original in store pick up. However when the new rotors were rang up Kyle didn't apply my 15% discount that I used online. When I asked him to apply the same discount he refused saying the store has to deal with online issues such as mine and he couldn't not honor the same discount. I even showed him on my phone I could buy now and return in 30 minutes and would get the discount. I told Kyle that if he could help me while I was in store then I wouldn't shop here anymore. Kyle just looked at me and said have a nice day! Avoid this store and company at all cost. Autozone is better off Keith bridge or if you have time order online from rockauto. Stay away from advanced

I called about anti freeze low we added gal and still running low, Jordan were very helpful and…read morehonest, giving good advice! Jordan you are the best!

Sophia. Impeccable customer service. Answered every single question I needed with patience. Gave me…read morea great experience. I will be back specifically to this one, even though it's not the closest one to me. As long as Sophia is there. ...

Today I needed a new battery for my 2019 Mini Cooper S, now normally I would go to the dealership…read moreand pay for this type of service as the battery has to be registered to my vehicle. Upon seeing the window signage advertising Advance Auto Parts can check my battery - I stopped there first to see if it was the issue. I lucked out when Rico asked how he could help me today. After testing the battery it was confirmed. Although Rico had never replaced a battery in a Mini Cooper - it did not stop him from researching how to remove and replace the battery. BONUS that Advance Auto Parts can now register the battery to your vehicle. I could not have been more pleased with his professionalism, attention to detail and customer service. Amazing!!

Great folks and very helpful. Called ahead and they had parts we needed and price was reasonable…read more Drove to GA twice to get parts we needed.

Great service, called ahead and they had my part in stock at a reasonable price. Would buy from…read morethem again.