Kyle and the techs at shop 8128 kwik kar took care of my vehicle inspection really quick. I…read moredefinitely would recommend them.

I have been getting my car serviced here for a few years and every time has efficient and…read morerespectful when I decline the upsale of air filters. I change my own air filters, both cabin filter and engine air filter. So after I was there last week and they showed me the dirty air filter, I stopped by an auto parts store and picked up both. Today, when changing the cabin filter I notice that 2 of the screws that hold down the box the encases the air filter are missing. This detail is minor, yet disappointing to me. Also, the reminder tag in the top left corner of the window.......when the old one was removed, also the reminder for a tire rotation was removed. The tire rotation sticker not only had the mileage for needed service, but also the address to create the appointment. This is a service that I get done at Costco where I bought the tires, as it is a free service. Again, a minor detail....but important to me. I understand it might have been stuck to the reminder they removed. As a courtesy, I should have been handed that sticker and given an apology or at the least, leave the sticker in my car. Fortunately for me, I know the mileage to have the rotation completed and I am confident I can easily locate the website. Oil change was fine, they were fast and a coupon was honored. Hopefully this review will serve as a reminder to respect the property of others

Brandon was excellent. He explained everything to me. Very professional and friendly. He answered…read moreall my questions. I highly recommend him.

From the owner: Reyes Automotive Mobile Mechanics (RAMM) stands out by bringing expert, reliable, and honest auto…read morerepair directly to you—whether at home, work, or on the road. Unlike traditional shops, we save you time and hassle while offering fair, transparent pricing. Our $80 diagnostic fee is credited toward your repair, ensuring you get the best value. We prioritize customer trust, quality work, and convenience, making car care stress-free. Choose RAMM for service that puts you first!

#6stars. (stop looking for other repair shops)…read more Shout out to to this crew. Working hard and great customer services. Knows what they are doing and won't stir you wrong, VERY clean shop. As long as I'm in Texas, you have my Business. Truly the best! Big shout out James and Brian! Thank you for making a bad week Into a good week.

They started work in car before authorizing any charges or work. They already drained the oil and…read moretook off oil filter. Informed them the work was not approved/authorized and they said we will try to put the old oil back in car (who knows what debris and junk was in the collection container). They loosely put the oil filter on. Drove car straight to Walmart and got oil change done and saved $140. Walmart said the filter was very loose and would have caused oil leaks. Don't go here.

Second time here, this time to get a new battery. I usually don't write reviews but I always…read moreappreciate how honest this place deals with me. I was in and out within 45 minutes. Thanks for the great customer service!

I am extremely disappointed in the service and lack of accountability here. I was sent to this…read morelocation by Discount Tire after a tire rotation and balance triggered a "Service Brake Pads" light. Despite the light coming on immediately after the wheels were handled, Discount Tire did absolutely nothing to check the sensors or verify if a wire had been nudged or damaged during their service. They simply passed the buck. When I got to Brakes Plus, they didn't even bother taking the tires off to perform a visual inspection of the sensors or wiring. Instead, their idea of "diagnostics" was having a technician drive my car and repeatedly slam on the brakes. This reckless testing immediately triggered a much more serious, red "BRAKE" warning light that was never there before. To top it off, when I called to report the new light, they told me I'd have to pay a diagnostic fee to find out what happened. I shouldn't have to pay to find out what they broke while "testing" a problem they didn't cause but certainly made worse. Both shops failed to do the bare minimum--actually looking at the vehicle--and I'm left with a car that is now throwing major safety warnings. Avoid this place if you want your car handled with actual technical expertise.

Izzy was great to work with. They did work on one of my classic cars. Fair prices, quick…read moreturnaround and flawless repair. Recommended

Top Notch Neighborhood Automotive Company! Kim StAndre and her team bent over backwards to help me…read morein time of need. When stranded they came out to help me and attend to my car. They were my hero for the day for sure. What an incredible company! In addition to this amazing experience, our family has older cars and we have always had an outstanding and professional experience with this team. They provide clear, accurate estimates and great work. It's refreshing to find an honest and reliable shop that truly puts the customer first. I highly recommend them and will definitely be a returning customer.

I got a recent tire rotation here. I had called ahead for the wait time and there was only 1 car in…read morethe bay on the Saturday before Christmas. When I arrived I was greeted and my car car was out in a bay within 15 minutes. I was there probably about 30 minutes. They checked my fluids and tire thread. Overall I'll be back and service was quick.

Terrible service from the entire team working on my car. I came here to get my brake pads changed…read moreand they said it's be about an hour, cool. Only to find out after an hour they decided to drive to Denton an hour away to get lug nuts cause they ran out and didn't want to advise anyone waiting for their cars. I live across the street, I would have went home and not stayed. Bad job on their part.

I have been taking my car to Drivers Edge since I moved to Prosper from Bay Area in Cali. 8 years…read moreago. My car is OLD 2010 Toyota Camry! They have repaired issues, both mechanical, and driver caused ! I always go there for my state inspections, oil changes, and body repairs, of which there have been quite a few! They always give me an accurate estimate of both cost and timing of repairs. So helpful to have a repair shop that you can always count on

I have been taking my car to Drivers Edge in Prosper for years never ever have I ever had an issue…read morejust when you think it couldn't get any better ot dose brought my car in this morning for a fluid check notice some big drops of oil on the garage floor. Set an 8 AM appointment they were prompted and ready to go they diagnosed it as a crooked oil filter and the gasket had failed a job that Valvoline did a few weeks before they fixed it topped it off at no charge . If you're looking for a place that has integrity, professionalism, and skill look no further. Blessed beyond measures to have them out here in Prosper Thank you again Tray'c Urvina

We brought my wife's car to Firestone Complete Auto Care for a deep scraping noise that turned out…read moreto be a wheel bearing issue. This was a scheduled 9:00 appointment and we didn't hear from them until almost 6:00. The biggest issue here is pricing and professionalism. They tried to quote nearly $1,200 to replace a wheel bearing. That same job can be done almost anywhere else for MAYBE $500 and $600 at the absolute high end. The quote felt completely disconnected from reality. What made it worse was the experience after we told them we'll do the service elsewhere. While waiting, it took them nearly an hour just to bring the car down. During that time, multiple employees were sitting around in plain view on their phones. Not working. Not communicating. Just scrolling. No manager involvement because honestly, what would be the point. The core problems here are inflated pricing, poor time management, and a lack of basic professionalism. This location wasted our time and tried to overcharge us for a straightforward repair. We will not be back, and I would strongly recommend going literally anywhere else.

I wish I could give negative stars for this business…read more First of all, I dropped off my car with a slow-leaking tire around 10am and did not hear back until 4pm only to find out - 1. my tire is not repairable due to nail also having punctured the sides --this is a lie (1) because I had my car towed to my house and the person to towed it said it was completely fixable since nail was in the middle of the Trea. 2. my treads are low so I need to also replace the other back tire for a total of $1000. --this is a second like since my car only had 30k miles and my treads were just fine. So walked in, got my keys and left... at least "air is free" which I filled up my tire so I could head over to Preston Tires in McKinney where I was promised my tire would be patched up in 15 minutes and it would only cost me $20. WHAHT?!?!??! It turned out to be completely true. I drove 30 minutes from Prosper to McKinny and boy, Princeton Tires were amazing. They are just cranking out tire repairs like they were making tacos at a taco stand. No joke, no kidding. This is the place for all tire issues going forward. So the lesson is.... These guys are complete crooks. Make it out to Preston Tires and forget all this BS.

I have been going to this location for a while and once again today I received outstanding service…read morethat prompted me to share. One of things I hate about getting service is being sold things I don't need and today they did some extra items that saved me more than I think I have spent in one year. Kwik Kar makes my automotive life easier and I appreciate that!!

They were super helpful, fast, and provided amazing service. They answered any questions I had and…read morewaiting room was very clean!

Often come to this Firestone and have always received good service, however recently went to have a…read moretire checked. They came back and said I had a nail and the serviceman was repairing it. After about 30 min my car was ready. No charge, headed out. My daughter was driving my car immediately to OKC. About 45 min into her drive the tire light came back on. She called and I told her she needed to return home. I have those "run flat" tires that can be driven on for limited miles. She returned home and very annoyed I returned to Firestone. Explained what happened, and they got my car right in. I FULLY expected them to come back and tell me that I needed a new tire. These tires run about $450-$500 each. HOWEVER, the manager came back and explained that the tech who had repaired my tired had made a mistake in how he tried to repair it and because it was their fault, he was replacing at no charge! I was shocked! Absolutely no way I would have known that without them telling me. This place has earned a customer for life for their integrity and honesty. Got the tire replaced and car back to my daughter. She arrived safely in OKC and I've not had any issues since that time. Thank you Firestone!

I scheduled an appointment to get my Silverado's tires rotated and balanced, a full synthetic oil…read morechange and a tire plugged. I used CarAdvise for additional discounts, so all these services were extremely cheap. All of the staff were friendly and quick to get to work on my truck. Although the shop was busy, they did a great job accommodating everyone's needs and moving things along. There were only 5 seats, and they filled up fast, so people stood and waited the entire time. They also forgot to rotate and balance my tires (I wasn't charged), but other than that, everything went well.