Upon arriving the guys were very welcoming. I had used another Battery Plus closer to the house…read morewhere I purchased the battery I needed to be replace. It was still under warranty. The first place only told me where the two sites that had my needed battery in stock. So, I showed up to the second place, this one. They were unaware I was on my way and what was needed. My understanding the process should have been the first place should call and confirm the second site had the required battery and what was going to be expected. They had not. So, this place took control and satisfied my warranty and was very pleasant to work with. Too bad they are not closer or this would be my go to place for battery needs.

Got 2 fob batteries replaced within minutes. Great service. I highly recommend this establishment.read more

Our family was in need of a new car battery, so we chose this place since it was a place that sells…read moreDuracell batteries in the area. However, this place is only worth 1 star for the TERRIBLE CUSTOMER SERVICE!! My dad came in today to pick up the battery he ordered and to have it installed. Even though he already had an email saying the battery was ready for pickup, the person in the store (Nima) didn't even have it ready. Nima had to go in the back and look for the battery...what was the point of sending an email saying it was ready then?! My dad then brought up that he scheduled an installation as well. Unfortunately the weather was cold and slightly rainy, but you could still get work done if you had the proper jacket. My dad offered to help Nima install, but Nima vehemently DECLINED saying he couldn't do it because of the weather. My dad really needed to get it done today, so he just started working on it himself. Talk about terrible service!! My dad had to ask for tools and such while he just sat there. It wasn't until later that Nima went out and finally did a little bit in the installation. Even then, it looked like he didn't want to get his hands dirty!! Our family will never come back to this establishment. We gave it a chance since it was near and had the exact battery we needed, but the customer service is AWFUL!! I do not recommend! I've attached our receipts below for this visit for proof.

They were gracious to dispose of a lithium battery. I will be sure to do business with them. They…read morehave a large stock of car batteries.

Nice, helpful young man. Clean store nice parking area plenty of room. I came here cause they had…read morethe PCV valve in stock. Very large, largest one I or the O'Reillys staff have seen. Was able to get it replaced in the parking lot. Removed about 10 - T30 bolts took off a few hoses. Remove some coils pulled it out. Replaced it then drove it around to see if I can get the check engine light to go off.

Came here on 4th of July because our alternator went out. Got here around 5pm and the employees…read moreLucas and TJ were so helpful and kind! We were here literally until they closed at 8pm and they continued to help us afterwards until everything was all fixed and they knew we were good and even brought us out waters because we were baking in the heat all day- and let us charge our phones inside!! Amazing customer service, would definitely recommend. Thank you guys!!

Stopped in today, but the part I need is an interior door handle for a 2014 BMW SUV, they didn't…read morehave such a random part, but Antonio spent over 15 minutes online finding the part so I could order it myself. They never disappoint. If you need anything for ur vehicle, visit this store.

Harold was an angel and incredibly nice in helping me! He even taught me how to replace my…read moreheadlight and said i could come back if i ever wanted to learn anything else!

Avoid Interstate Battery at all costs. I bought a battery from them 4 months ago, and it's already…read moredead. When I brought it back, they flat-out refused to honor their warranty. A battery failing in 4 months is obviously defective, but instead of standing behind their product, they made excuses and wouldn't replace it. So apparently their "warranty" is just something they say to get your money -- don't expect them to actually back it up. Save yourself the headache and go somewhere that stands behind what they sell. This place clearly doesn't.

I went there for warranty work ion a battery I bought there. Neil the manager likes to play games…read morewith the customer.You ask him when the warranty expires and he says x months but won't tell you the month because he says it isn't a math class. He tried to give me a lower class battery until I questioned him about it and said oh he got the wrong battery. I asked him why wasn't the battery holding charge and he said I should know because I was the one using the battery. I had to ask him for paperwork on my battery after it was already in my vehicle and he said he was getting to it. He thinks he needs to keep the upper hand on the interaction. Don't go in there expecting stellar service. You won't get it!

Brenden. Thank you for your patience and help. Really need that tonight . Great store , clean and…read morefull Of good Vibes . Thanks a million .

This appears to be a new O'Reilly Auto Parts location. It's on the west side of Custer, just north…read moreof the Virginia Pkwy. The employees were friendly when I visited, and parking was good. They don't carry -- at least I don't think they do -- the German motor oil I use in my car, but was able to get something else in a pinch. Glad to have something close by if needed.

I would give them OVER 5 Stars !!!! I have never had a bad…read moreexperience here !!! They're always nice friendly and helpful. For me they have always gone ABOVE AND BEYOND expectations And they have really helped me out of several jams. Highly recommended, I wouldn't go anywhere else. Chris, Abraham and one other employee help me out greatly. Highly Recommended. Alex R.

I walked in looking for a ipod battery. I was not greeted for a few minutes, then was told they…read moredon't have that type of battery. I will not come back if i need a battery for anything else

This deserves an update. As mentioned in the past,I bout the lifetime key fob battery replacement…read morefor 3 vehicles a few years ago. The location closed where I purchased it. So I came here. It was rough going the last couple of times So today when one of my truck fobs died,I was reticent to come here but,I paid for it so,I took a deep breath and .. Great experience. The young man ask me how he could help the moment I walked in. In about five minutes I was out the door with two new batteries. This is how lifetime replacement should work. Not sure if I would do it again but,it's a good program when serviced right

Needed a car battery. The auto parts stores and Walmart did not have the exact battery that I…read moreneeded. I Came up here to batteries and bulbs. They had exactly what I needed and it's a Duracell with a four year warranty.