Top notch service. Very informed and educational staff. Great portfolio of rental homes.read more

I never usually do reviews but I want to warn homeowners to avoid this company. I am a property…read moreowner who had Private Homes manage my home. They understated my rental income, overcharged renters and neglected my home. There are many reputable property managers on Oahu. This is not one of them.

Dawn Koopman, not responsive. Apparently it was something wrong with their emails prior, but now…read moreeven with direct text, and phone calls, no response. After all that, I'd be very cautious moving forward with any rental listed. Something seems off putting, and starting any rental process with someone uncommunicative sounds like a complete disaster waiting to happen. The property is owned by Kamehameha Schools, so maybe she doesnt get any type of compensation for finding a renter for such properties that benefit the school, who knows. What I do know though, is that the property had been sitting vacant for 90+days. Oh well, going with my gut feeling, moving onto a property well shown, and responsive.

My experience first hand review primarily on rental properties through Dawn Koopman…read more #1 She never returns a call. EVER if you are a property owner listing with her to rent your property is going to sit vacant for a long long time because she cannot be bothered to deal with renters and call them back. I have called, my husband has called, my friends have called. ZERO response #2 Since no one returns your calls you walk in to talk to someone and apparently everything your seeing on CL, Trulia, & Zillow is "already rented". I do not know if they just hate locals or don't give a you know what but I feel like its probably a combination of both.

Amazing experience! I have 5 units with Taylor! Her and her team does such an amazing job from…read morestart to finish! The company name literally describes her service. From advising me and my wife which locations can rent for the highest revenue to renovations to furnishing to renting it out for us! I can't explain how helpful her service is. Being from California I know nothing about Hawaii. Taylor as a local is always so responsive and responsible. It felt like she manages my properties better than my own home! I can't tell you how easy the process is with Taylor! If you're ever looking to invest into Hawaii look no further! Your experience will be taylored made to you!

I rarely ever write reviews but I had to after my stay with Tailored Management. I had a month stay…read moreand my family and I had the most unforgettable time at her place. Everything from check-in, throughout our stay, checkout was seamless. Her home it was well kept, beautiful and comfortable. Would definitely stay with her company again.

Would definitely recommend Mokulani to anyone looking to relocate…read more We worked with Lauren has helped me several times now with my vacations for short term rentals. I like people who are responsive and she was always on top of it. She was always there to greet us and fulfilled any needs or concerns we had.

I rented an apartment in Waialua for a month with Mokulani and had a wonderful experience. Lauren…read morewas very helpful from the moment we inquired until the day we left. The apartment we rented was immaculate and right on the beach. Lauren met us on our arrival day and made us feel very welcome. They use online payments, which was super easy. Overall they are a very fair, trustworthy company. I will use them again if we need a longer term rental in the area in the future!

An agent for this company lied to me and probably potential buyers. He became my property manager…read moreand outright lied to me concerning the average rent in the building my apartment is in. He did this because he was selling my unit and probably told buyers the average rent for the building was way higher than it really is. He likely told this to get the way overpriced deal done on my unit. It is all about greed and nothing about caring for people. People like this are contributing to the homeless problem in Hawaii and all over the country. I cannot say the whole company is bad however this agent lied in the performance of his licensed position as a real estate agent.

We have been doing business with Sterman Realty since 1994. We started out renting vacation rentals…read morethrough Richard and his office and from there we soon started purchasing property using their real estate expertise. We have worked specifically with Bitsy (AKA Lora) Healey since 2002. Over the past 20 plus years, she has represented us many times. Sometimes we have been the Buyers and sometimes we have been the Sellers. We just closed on a property yesterday with Bitsy as our listing agent. We wanted our property listed and sold by the end of the year. Bitsy did not have a lot of time to work with to get it done, but she stayed on top of EVERYONE to make sure that everything was done on time, and as it should be! She was able to secure an offer and close within 21 days. Her attention to detail was stellar. Excellent job! I would highly recommend Bitsy on two counts, her real estate knowledge/skills and her ethics.

Would absolutely recommend, our two tour guides, David and Eden(sorry if I spelled her name wrong)…read more Made our UTV tour so wonderful, had all the information you need, answered all of our questions with no hesitation. Very family friendly, and brought out the most of our tour. 10/10 would recommend.

Kualoa Ranch was one of the highlights of our Hawaii trip. We booked the 2-hour UTV raptor tour,…read moreand it was such a fun way to experience the ranch's incredible scenery. The route takes you through some breathtaking landscapes, with panoramic views of the Ko'olau Mountains and the ocean. It's easy to see why so many movies and TV shows have been filmed here - every stop feels like a postcard. Along the way, our guides, Iven and Van, were knowledgeable, friendly, and always happy to answer questions while sharing stories about the ranch's history and famous filming locations. A couple tips: it gets very hot during the summer, and the trails can be quite dusty, so wear clothes you don't mind getting dirty. It's all part of the adventure! Overall, this was an unforgettable experience and one I'd highly recommend to anyone visiting Oahu. Just be sure to book your tour early, as popular time slots tend to sell out in advance.