I have a naughty cat who pulled my mouse out of the computer and bent the usb plug, which made my…read moregaming mouse no longer functional. In a separate incident, I'm an idiot and dropped my laptop, which caused a usb dongle to bend, but still usable. David and Jenny are amazing and were able to fix the bent dongle and repair my mouse back to perfect working condition! I was wonderfully surprised at the low cost of the repairs as well, most other computer repair places in the area would not bother to help me or quoted me outrageous prices. I will be back for any further repairs I need and will definitely be recommending them to my friends!

first of all, extreme thanks to jenny and eddie (I think I didnt hear his name properly) incredibly…read morekind duo that work at the shop. I brought in my alienware which is known to have problems a year or two into its lifespan. not only did they fix my laptop in a week, i was able to contact them and ask about pricing and progress. they also discussed about improvements of my computer. they took great care of my pc as well as make amazing fixes. when I arrived to pick it up, they walked me through what they did and were still overall friendly. Keep rockin it!

When dealing with various companies I rate them by poor good excellent, and at times using the…read morephrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. I had to literally look up the additional words to complement these incredibly talented and more so caring people. When dealing with various companies I rate them by poor good excellent, and at times using the phrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot one night when it was acting up. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. They even went as far as finding a new computer for me since the one I purchased to replace the one I had was defective, so to save precious time they found and purchased a much superior one from a retail store that they sold me at the same cost they paid. Their labor charge was more than reasonable and they have earned my business for life! They are incredible. More explainitive words for these gentlemen are, When dealing with various companies I rate them by poor good excellent, and at times using the phrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. They even went as far as finding a new computer for me, not the garbage I purchased at Costco which was defective out of the box, and to save time Sean went and found a computer at another retailer that was much superior, picked it up for me to save time, and charged me exactly what he paid for it. Their fee to transfer all the necessary programs which they successfully was able to find in my old computer was more than fair. They are truly "The very best of the best" These gentlemen are the Elite of the industry they serve. I thank both Sean and Jason for their understanding and compassion to help me out.

Our old home wi-fi system needed to be upgraded. Jason recommended a replacement system, and the…read moreimprovement was great. His best quality was his thorough, patient approach. My wife was very concerned about How things would look. She didn't want a lot of tech gear affecting the aesthetics of the house. Jason was understanding and patient. He took the time to balance the best network performance and her concerns about placement of the nodes. In the end, both my wife and I were happy with the results. Jason knows his technical stuff, but he also understands the importance of customer service.

They are the nicest most professional people in there. We have gone in so many times to help fix my…read morewife's phone and they always go above and beyond to make sure everything is done correctly and even cleaned out her computer during the fix. They have more than fair pricing and always remember us when we come in. Great customer service and highly reccomend

My Galaxy 22 needed a new screen protector. We were closeby the Janss Airtech shop. Eddie, the G.M…read more for the location dud not have a glass cover, so he suggested a film cover which protects the screen from scratches, if not impact. He took about 10 (very efficient) minutes to do the job. I could see no flaw in the application, but Eddie was not satisfied. He made an extraordinary gesture of great personal/business contact. All in, a really great job and a very nice person is Eddie.

PC Heaven is excellent! Brian is very knowledgeable, dependable and responsive. He says what he is…read moregoing to do and follows through. I came across PC Heaven after dealing with another PC service where the guy wouldn't return my phone calls and basically flaked out on me. I found PC Heaven through a Google search and I am glad I did. Brian set up a new Dell desktop system and a Brother multifunction printer for me and he did everything right the first time. It all works perfectly. He also checked out my home WiFi system to make sure I had it optimally configured. I highly recommend him. He charges reasonable rates and is honest and trustworthy.

I have been trying to get a refund for a laptop that I was misled to buy. Best Buy recommended it…read morebut it was not what I wanted. It was returned but I can't get the refund to Affirm. All I get is the stupid Al assistant. I am so done with Best Buy. I never would have ordered from a marketplace seller if I had known what a hassle it is to get a refund.

Scott did an amazing job fixing 2 macbook pros for me. I have a 2021 and 2009, both working like…read morenew. I highly recommend Scott for any tech repairs, fast, friendly, reliable and economical overall great value.

I had a hard drive issue, I called and the person on the phone gave me some troubleshooting tips to…read moretry before doing a full blown recovery and it ended up helping me. That deserves a 5 start review in itself. I will definitely be using them for my hard drive / computer related repairs in the future.

During a recent business trip my laptop quit working and obviously I needed it for my customers,…read morethat's when I found Dr. PC on Thousand Oaks Blvd, the owner John, was polite and very knowledgeable and quoted me a fair price, I dropped it off on a Saturday morning and was ready that afternoon. Thank you very much!

I run a very busy hair salon and when my computers are not functioning correctly, we can have big…read moreproblems with scheduling, etc. Yesterday or scheduling system went down at our front desk, needless to say, it was causing big issues. I found DrPC from a recommendation from one of my customers. I called DrPC and booked them for 9am the following morning. John showed up and immediately got to work. HE was very friendly and explained what he was doing as he worked. Turned out that the computer was no longer on our network. I also had him install a printer for us. John did a great job, highly recommended

These guys put together a system for me from scratch and did a real thoughtful and complete job. It…read morewas a lot of work! They were affordable and they worked hard to build something that is frankly stupendous! They're my new go-to and you should go there too.

Professional , efficient , & reasonable. My 7 year old desktop slowed to a crawl.They ran a…read morediagnosis on my computer to determine the best way to proceed and advised replacement vs repair. Recommending a new desktop within my budget , I purchased and brought the new machine to them to transfer files from the old unit , then had them come to my home to set up printer and software. All of this was accomplished in a short time. . I highly recommend these guys for any computing hardware or software issues you may have.

I brought my Alienware PC into The Device Lab after struggling to get Secure Boot enabled. I was…read morehitting a wall trying to figure it out on my own, but they took it in and completely resolved the issue without any hassle. A big thanks to Austin for the awesome help! He was professional, knowledgeable, and got everything working perfectly. If you need any tech repairs or troubleshooting done right, I highly recommend checking these guys out. I'll definitely be back if I ever run into any other tech issues.

I had such a great experience at The Device Lab! They fixed my daughter's iPhone 11 Pro screen and…read moreit works perfectly now. What really stood out to me was that they actually had the screen in stock, every other place I called had to order it and told me it would take a couple of days, plus they were quoting me $20-$40 more. Not only was The Device Lab able to do the repair the same day but their pricing was super fair. On top of that, the vibe of the shop is honestly amazing. The moment I walked in, I noticed how warm and welcoming everything felt. I even complimented the owner because it's so different from the typical plain, white-wall repair shops. It felt chic, cozy, and thoughtfully put together. Love how he immediately gave the credit to his wife, you can tell he is extremely proud of her work and rightfully so because I would hire her to make my business look as cute as The Device Lab. Great service, great pricing, and a beautiful space. highly recommend! Thank you again, I know my Daughter needs an upgrade but the IPhone 11 will do for now.