Still there best service! My water guy Jose B. Is the best very nice on time and fast…read more Water is adorable. Great process! The website is easy to use if you need anything additional. You can always call in if you have any questions as well!

Tahoe Springs is easily the best water I've ever had, and the office staff were always very nice…read moreand kind. I can ignore the fact that they would change delivery dates. That sometimes the water bottles they delivered would leak. If they missed a delivery, they would tell you they can't come back for two weeks and you need to come by and pick up the water yourself. I am writing this review now because I actually want to re-order the service, but unfortunately, I can't because of a low-class human being they have as a driver. About three years ago, I had a delivery driver for 9278 W. Russell Rd who started missing my deliveries. When I decided to cancel, they actually put the driver on the phone with me (Giovanni C). This guy talked to me like some low-class, ghetto woman trying to beat me up. He told me, "If you come in here, you better be on some act right." It was a total threat and completely ignorant behavior. It saddens me that I can't enjoy the best water around because I refuse to deal with that level of low-class, "tough guy" nonsense. I'm posting this to expose his behavior because I would return as a customer in a heartbeat if I didn't have to worry about this specific individual being my delivery guy. Until then, I'm staying away.

Literally the worst customer portal/online interface in human history. Why are they still using…read morethis old, antiquated system that has no way to contact customer service via portal? Having to place a phone call to the office between 8 and 5 weekdays, in the year of our Lord 2026, is absolutely ridiculous. Been a customer for almost 15 yrs but I'm done, absolutely no one has time for this crap.

Best alkaline water I've ever had. And I get it delivered to my door I've been drinking this…read moredelicious water for 10 years. My service is always on time and they give me reminders to put out my empty jugs.

Second time my boyfriend has had an issue with the workers/owners. Guess you really don't want to…read morehonor your punch card system that you provide. We clearly come here enough to fill them up. That's alright, there are plenty of other water stores.

I've been coming here for years, Great Service. Good tasting & Quality water options. You receive a…read morestamp card as you accumulate refills you'll receive a complementary refill. For those complaining about not being greeted at the door. Cry me a river. Small business Owner moving to a Foreign Country that's learning the Language, just trying to live the American Dream.

I have been a Customer of My Water for almost 2 years now, and as a couple of the reviews below…read morestate, service used to be okay. For the price, it wasn't worth complaining about. I don't know if we were always last on their route, or if we were nearing the outskirts of their service area, but deliveries were never on consistent days. We'd get a text the afternoon before my delivery that he would be there tomorrow, and Kevin wouldn't arrive until 2-3 days after that text was sent. Communication was poor, if we received any at all. Lately things have gotten far worse. I have requested (multiple times) that our delivery be bi-weekly. After the second time I reminded him, Kevin came consistently for a couple deliveries but then it was getting to be more like an every 3 week schedule. Who knows when he was going to show up, honestly. There was a couple times that I had to text and ask when he was coming, and magically it was always the very next day. We were always understanding when he needed to move delivery dates, and even when I had to follow up about when he was coming I was never rude. I finally just reached my limit and we will be seeking services elsewhere. I'll pay the extra couple bucks a month for consistency. I am also a little confused and concerned about some of the responses (one in particular which I will attach a screenshot of) below from Rueben. As of 4/2023, there isn't a Kevin with the company anymore? I have ONLY ever dealt with Kevin. I don't believe I have ever spoken with Rueben (Or Rubin? Seems like there's a couple ways to spell his name?) Who is delivering my water?

Rueben helped me out after requesting a quote for the 5 gallon alkaline water delivery. He messaged…read moreback right away and answered all of my questions. I decided to start service with My Water. The alkaline water was delivered the same day, talk about amazing customer service. He made sure to get the water to me as I had mentioned I just ran out of my alkaline. The pricing is just right and there is no commitment or delivery fees. I definitely found the company I am going to stick with for my water needs. Thank you again Rueben.

From the first interaction on the phone to completion, Water Pros was incredibly professional and a…read morepleasure to do business with. HIGHLY RECOMMENDED!!!!!!!

Contacted these nice people to get my pool filled. They are very professional. They offer a good…read moreprice for the work they do. The driver Juan that came to do my fill was great. Got the job done is less than 2 hours. I will be using them again for all my water needs. Office manager Beth is awesome. She got what I needed when I needed it. She was even able to get me a few days early and the crew showed up early too. All around awesome service.

This store is cool. Honestly, they have the refill stations which the guys fill up for you. Mark…read morewith a K helped me out. He was super friendly and filled all the bottles up with no problem. The free promo bottle you can go in and fill up whenever you want. They have some first time client pro was going on for 50% off. I did get the limited refill station which I think it's cool honestly for four weeks, I think I will continue to get that one. You get a cheese between either filtered or alkaline water. The water is super yummy fresh and airy will def be back

Found this place easily Great customer service & great price for all alkaline water. Will come…read moreagain . Nice large selection of natural herbs

I've gotten my water here for 10 years and have always had fast and friendly service . Thank you…read morefor a decade of good water .

My go spot for all my water needs. Good selection of water R/O, Oxygenated R/O and Alkaline..!read more