This place has decent food... but their customer service is terrible. If you go dine in, you have to keep bugging them to take care of you... and god forbid you order delivery... my food today literally has taken one and a half hours and it's still not here... i called and asked them to call the driver and what they did was tell me to hold because they have other customers.... food will now get here cold, and I am sure I will have to pay for it... ------ update! ------ I received my food now, almost 2 hours after I paced my order... driver's machine doesn't work... and when we called again and talked to the same girl "Lulu".... she was as helpful(not) as the first time... read more

Im not one to eat sushi but this place is amazing. Great employees great view. Bathrooms are clean. And the sushi is delicious. I have too many favorites. And there special fried rice.... to die for read more

Obba Sushi - Sushi Bars Near Me - Miami, Florida

Worst customer service ever! And it's not the first time. It does not matter how many opportunities you give them, it's the same. I ordered an hour and 35 minutes ago. I live 2 min driving from the restaurant and I still haven't gotten my order, which I was supposed to get in 45-60 min. I've been calling since 30 min ago, and they keep saying my order should be just getting there because it was the last one, but in the last call I was told there're more orders, lack of personal and the manager supposedly is doing the deliveries, and I have to options: wait for around 15-20 min more or cancel. Cristian was the one who took my calls, but this has happened before. They dont really care!!! read more

Just got lunch delivered from this place and it was awesome. Phone service was friendly and fast. The delivery got here in a timely matter and with no issues. The food was fresh and delicious. I may have a new favorite sushi place. The jalapeño roll was the best read more

Normally we have a below average service at this location, but today was the worst, a hair in our food and service worse than ever. Never coming back again read more

We did not even know this place existed because it is so tucked away, but it is such a find! We always receive prompt and kind service, as well as delicious food. We went twice in our first week in Miami alone! Will be very loyal customers going forward. read more

Mark A. wanted to come here because we saw that an artist would be showcasing their stuff, and the event came with free samples & cocktails. The location seems to be tucked away and hidden, connected to a hotel (I think?), but pretty view near the water. Although the event didn't meet our expectations (I'm not here to review the event), the food was satisfying. We ordered the Temptation Roll & Rainbow Roll. 2 for 1 happy hour special! Both were good, but Temptation was the better of the two with the seared tuna being the star. Delicious! Unfortunately, the service did not match the sushi whatsoever. We waited forever for everything. At first I thought that they weren't serving us because we originally asked if this was where the art event was. I assumed that we weren't "regular" customers then, and I was waiting for something special to happen aka the event to start. Turns out, they were just waiting on us to look up from poring over the menu. I didn't find the place to be too packed, so I'm not really sure why the service was so slow throughout our visit. Slow to get food. Asked for a refill on water. Slow to get the check. Slow to pick up the check. If only the service was better, I'd come back for that seared tuna. read more

Within our first ten minutes this place rubbed us the wrong way. We came as a group we got our waters and hot tea, politely asked for sugar. Server says ok... Takes appetizer orders walks away... Still waiting for sugar for our tea, the server returns I ask again politely for sugar she replies ok. After 20 minutes I decide to get up to find a server to ask for sugar. The server I found said ok and was being a bit rude. Not to mention later we find out they have variety of flavors, wow! The food took way to long to come out,service was just plain horrible. Will not be back read more

Obba Sushi - Pretty - Sushi Bars Near Me - Miami, Florida

This is a great delivery option if you're in Brickell. The dining area is pretty small so we always opt for delivery. The sushi is always fresh-tasting and reasonably priced. However, the only thing I'm not crazy about it their miso soup -- for some reason it's a bit fishy tasting? So, skip the miso but go for their sushi rolls. read more

I just got back from my trip to Tokyo and had a hard week of work...so with no food in the refrigerator and an empty stomach, I needed food....like NOW...I remember picking up the flyer one day as I was running in Brickell and had been meaning to try them. Well now is the time, so phone in hand, I searched for the first thing that jumped out at me. I ordered the Wakame Salad and the Spicy Tuna Crunch. The menu is immense, so there are options galore- overall, the Wakame was fresh and perfectly seasoned. You get a good portion so I was already happy. The Spicy Tuna Crunch was nice, though I found the rice to be a teensy bit on the mushy side (mind you, I just got back from Japan so I may be a bit biased). What I think I'll go for next time is the "Rice-Less Rolls". The selections look and sound delectable, and the prices as well. My pros- They Deliver!!!! I had my order in no time. Now that is convenience and it makes me a happy woman! Living around the corner I also know I can walk on over and sit by the bay. I now know you can order online, which I may do, as the phone order was a little tough...maybe it was the connection or the names of the items I was ordering, but whoever it was wasn't too pleasant when I gave her my order and credit card information...maybe she couldn't hear me or whatever I am not sure, but I felt like I shouldn't have called to bother her. Overall, the sushi is tasty and I'll return again because of the location, decent prices, nice selection and the option for delivery!!! read more

It would be nice if Obba would focus on improving the fish quality in all restaurants, instead of coating dishes with crappy sauces.

I held off on reviewing Obba because my first experience with them was less then stellar...but that was about two years ago and now they have more then redeemed themselves. the past three times I've gotten delivery from them the food has been absolutely excellent - fresh clean fish, tasty combinations, good sized portions, creative options, large extensive menu, reasonable prices, fast delivery, and the orders are always right. I mean, at this point I would easily give them a 4.5 if I could. I've had the tuna tataki, the hamachi jalapeno, the miso soup, the wakame salad, spicy tuna roll, spicy tuna crunch roll, the Tom-Su roll (tuna, avocado, masago wrapped in cucumber), and more and every single thing has been excellent! there is no shortage of sushi places in the Brickell area but this one has proved itself to be one of the most consistently reliable. I'm only resisting a higher rating till I actually dine in the restaurant and can judge the whole package. definitely recommend and will certainly be eating here on a regular basis. read more

What happened Obba??? I come here or get delivery 2-3 times a month and honestly this place is DEVINE!!! It's honestly so good that I don't like telling my friends about it! But today was the exception. I always order the same thing except one roll always rotates: Tuna Tartar Pork Gyozas (fried if I'm feeling naughty) Jalapeño Popper (last meal when I die) Sophie Roll Temptation Roll I love it all! Except for today. Today it was all down right nasty. The fish tasted fishy. Everything fell apart. I couldn't bare to eat it. And they mistook my Sophie Roll and gave me a Tuffic Roll instead. Now that is the NASTIEST roll I've ever eaten in my life. That should be taken off the menu. (and I love seaweed salad!) I would have been better off taking my $60 and throwing it in the trash can- at least I wouldn't have had to wait an hour for the delivery! read more

This used to be my go to sushi restaurant in the Brickell area since it was so close to where I live. Unfortunately the quality of the product started to suffer, as well as the level of service. I think the size of the restaurant and the increased patron traffic led to this, but that is not an excuse I accept...businesses need to learn to adapt and grow with success. There are now significantly more and better options for sushi in the Brickell area. read more

Love coming here! Service is fast, sushi is well priced & location is right by the water. The happy hour is one of my favorites in the brickell area. Can't beat $3 sushi rolls! read more

After posting my past review, I was contacted by Obba with apologies and sincerity. They wanted to make it up to us for our previous experience, and I have to say my co workers and I were not disappointed. We received an amazing delivery/dinner and amazing customer service. I have amended my previous decision to not order from here. They acknowledged that they had previously lacked attention to detail and wanted to correct it. This restaurant has showed me that they truly care about their customers as well as their business. Any other business would not have cared about a negative review or try to fix it for that matter. But this place took it upon themselves to be accountable for their actions and correct it. This place gets 5 stars for their food, customer service, and caring nature towards their customers. I am happy to be a returning customer again. I appreciate the fact that they were open and listened to my concerns and gave is a new great experience. Thank you Obba read more

Terrible food, service, and staff. Very unfriendly- food was not fresh or satisfying. If their food is going to be so mediocre (if not below mediocre) at least make it cheap. I'm still waiting for a good sushi place to pop up in Brickell. I find myself driving all the way down to Pinecrest for Sushi Rock whenever I need my sushi fix. It's a pain in the tush. read more

I want to like this place so bad. I live so close and it would be my go to place for dinner if it were better. But it's just not. I've had the sushi there once. And that was enough. My mom and I both agreed that it tasted bad. The fish didn't taste fresh, which is not what you want when you're ordering sushi. I decided to give them one more chance and ordered dumplings and fried rice. The dumplings were decent - and they were the best things I've eaten there. The fried rice tasted like nothing. How is that even possible? Anyway, even though it's super convenient for me, I can't recommend going there. read more

Absolutely 100% recommended! Yesterday was the first time in a while that I had been to Obba and though it never disappointed it was exceptionally good. There was not a dish that tasted bad. All the seafood was fresh and service was quick. We had a lot of different plates and I tasted every single one. Even my husband who doesn't eat sushi or raw food thoroughly enjoyed his steak and chicken fried rice. The presentation of each plate was eye appealing and nice. read more

Horrible service! We were three people and we walked in at 3. They didn't take our order until 3:40 because the other table came before us and they weren't ready to order yet. Once they brought our food they didn't give us forks or anything and it took 15 minutes for them to give them to us. We were in there for an hour and a half when we ate in 20 minutes. Don't suggest this place at all especially since the parking is pay by phone. read more

I dont really know why there are so many bad reviews if this tiny place is actually very adorable. It has about 20+ chairs and is right on the bay overlooking key Biscayne. Like a reverse and incredibly humble Rusty Pelican. I do, however, undestand what everyone meant about the miso soup, its terrible and either the chef is very happy or his taste buds are non existent because the soup is incredibly salty. The suggestion by my co-worker to get take-out was very smart, it's within walking distance from my job and you can't really beat 16 pieces of a JB roll + soup or salad for $11 + tax. Not bad for a quick bite, but also not great to impress a possible business partner or your boyfriend's mother. Its a give and take. read more

The food is usually good, however we just waited over a half hour for 2 rolls. Service is usually good as well but it seemed like we were forgotten about during our wait read more

Been coming here for years. Not going to get the best sushi in all of Miami but if you are looking for reasonable quality sushi on a weekday this is definitely the best sushi place to go in brickell. Has a nice menu and a nice happy hour as well. Hot food menu is okay, slightly over salted. But I still highly recommend read more

I have been ordering delivery through Living Social from Obba for the past few weeks, and I always look forward to lunch from there! I get their lunch special- $8.99 for a california roll, chicken teriyaki, and a soup or salad. I usually ask for no crab and just do a veggie roll with cucumber and avocado, and there hasn't been an issue with special requests. My order is always correct which is more than I can say for most places that deliver in the area. The chicken teriyaki isn't amazing, but very tasty, especially for the price. I was surprised to see all of the bad reviews, but I can honestly say that delivery for lunch is awesome and really good value, even with the $2 delivery fee. read more

I really, really, really wanted to like this place. It was a laid back Sunday dinner perfect for some light snacks and drinks. I ordered the scallops and the lychee martini. The lychee martini came out. Eh? Where are the lychee garnishes? And, why is the drink pink? They were out of lychees as well as lychee juice so someone decided to concoct something for me without asking me. Hmmm, that was nice, I guess? This would have been forgotten had the drink been good. I took two sips and couldn't take anymore. My water was tastier. The scallops came out. I. Love. Scallops. There were four pieces as part of the app dish. Hmmmm. They didn't taste fresh, but I ate them by drowning them in the sauce they were served with because by this time I had sent back my drink and was too embarrassed to also send my app back. Two Yelp stars for the courteous service from the server and nice view of the bay. read more

1:20 minutes waiting for my food and still nothing! Terrible delivery service. They called to confirmed the order saying that would take 16 minutes. Should go back to Uber eats. read more

If I could give this 0 stars I would. They brought me uncooked scallops and would not cancel the order. This is a health issue due to the fact that wrongly cooked seafood could be harmful. I usually don't review bad places but this is absolutely outrageous. read more

I have to agree with a comment I saw below and is the reason I decided to write this review. The food is so good! However, that terrible customer service has been the final straw for me. I have come to this place for years to dine in. Food is good customer service not the best, had to be asking for refills for water and the food took a long time to be served. Which is fine because I expect that when I dine in. I recently started working close by the place and I've gone on 3 occasions to get lunch. The first time I put the order and I arrived too soon so I had to wait, I guess that was my bad. What was not my bad was asking the girl I asked if I could pay for my food already and just pick up after to which she rudely declined and claimed for me i had to get my food first. I didn't understand but okay, whatever stupid rule, moving on! I went for a second time to get lunch. I placed the order online and I put to pick up at 12:30 pm and I got there on time to which I find this bitchy faced server and I'm rudely greeted (I swear I don't know where they find these bitter disgruntled people, might be a job requirement - I don't know!) I told her I had placed an order and she said she had nothing for me that my order had been placed for the following day instead of day of (stupid website preset ), and they claimed that they had tried calling me to confirm if it was for tomorrow or today but i had no missed call. I'm positive they didn't call me. I accept blame, okay fine maybe it was my bad I'll wait for the food. I had ordered a jalapeño popper, which is my favorite roll - possibly ever and I get told I had to wait 30 minutes. I'm baffled that 6 small pieces of sushi could possibly take so long. They made zero effort to try to accommodate my order or even pretend to dang it! So I get upset and I go wait. I come back and the girl tells me it's still not ready and I become annoyed once again because again 6 pieces people! She allows me to pay and as she is about to get the food I ask for spicy mayo and eel sauce and she said she had to charge me again because the sauce was not free. And I once again become astonished at how they did not even try to accommodate me even though I was already inconvenienced by website, wait time, additional wait time, and attitude. I have no shame in admitting I became angry towards the server because I was like really you're going to charge me for the two sauces after I have had to wait over 40 minutes for 6 pieces of overpriced sushi? The bitchy face became rude once again and instead of trying to ease the situation she aggravated it more by catching an attitude with me and condescendingly "giving me the sauces for free". I got my food and I walked away displeased. Today, I went for the third time in the hopes the last time was just a bad day. I ordered my food at 12:09 pm and I requested to have it ready ASAP. I made sure that I ordered on the correct date and included in the instructions the eel sauce and spicy mayo sauce I wanted. I waited until 12:40 pm to go pick up food since I have had to always wait. To my surprise as I'm about to pull up I get a call that my food is ready. I was so happy that finally I was going to have a smooth order pick up. I walk up to the side door that is available for pick up during COVID-19 since there is no dine in option. I see the server on the phone and I tap on the window and I see him turn and look at me and continue his phone conversation. I might not be a customer service expert but I'm pretty sure you're supposed to place the call on hold and pay attention to your customer that is in front of you. The conversation went on for at least 2 minutes and I became annoyed and bothered. The gentlemen wrapped up his call and came to door with my order and verified my name. I asked him if I could give him advice without taking offense and I told him when you have a customer in front you put the phone on hold and assist the customer, he replies I was on the phone I didn't see you, to which I responded I tapped on the window and said he did see me and he said no I didn't I had my mask to the side and honestly let's say it's true, why are you trying to defend yourself to a customer? By that time, it's too late. You have to simply apologize and move on whether you agree or not with your customer. It's CUSTOMER SERVICE! Honestly, I would've given a 1 star but because I love the food I gave it 2 but the terrible snappy, customer service has dragged what could be 5 star to a 2 star. I hope the owner or someone in management takes the time to read these reviews and examine their customer service. You lost a customer today, don't continue to let your staff drive away regular customers for trash unacceptable behaviors. (PS: if you're going to charge $15 for the jalapeño popper at least give 8-10 pieces of sushi, 6 is just mean) read more

Very good sushi and service! I have to say that this the best sushi I've had since moving to Miami. They also have great lunch specials. Also, if you subscribe to their email system, you get a free roll. I highly recommend you try this spot for their sushi! read more

I really enjoy the food but the customer service is really bad, specially if you wanna order delivery or pickup the guy that are taking care of the service is very rude and don't really make you feel that care about your order or wanna listen you as a consumer, would love to eat more often at Obba but that experience that have been face make me chose different. Trying order by phone because when I order using apps for delivery or pick up they don't see my special requests and always give me wrong. read more

So I unfortunately had to knock this place down a star for their delivery policy. My firm orders over $200 dollars worth of sushi from them about once a month, plus we all walk there for lunch quite frequently. We work literally a block aw, however when you're working late you have to order at least $20 dollar worth of sushi for them to deliver to the office. Pretty ridiculous. I'll find another sushi place to order from on a monthly basis, and in the evenings. No quid pro quo here. read more

I'm pretty excited to write this review. Obba represents a restaurant that in its space, in its location, at its price point, it does very well. I am not thrilled with the sushi, thus the knocked off one star, but the tartar, the trio salad and the accompanying beers all made me exceedingly happy. The Kimchee Tuna Tartar (large portion), a Sapporo beer and a trio salad will set you back $20-25 bucks. And its a perfect meal that feels healthy and tastes great. Perfect quick bite before a night out. Excellent for those living in the Brickell area. I will make this a regular spot whenever/if-ever I move back to Miami. read more

I called Sake Room Express for delivery and received Obba Sushi. Methinks they've taken over. It was about a month or two ago, and I don't remember what we ordered. I DO remember that it tasted like supermarket sushi, and we didn't finish it. That says a lot because I have a crazy sushi addiction, and sushi rarely goes to waste around me. Unless a bunch of Yelpers chime in and love this place, I won't bother giving them a second chance. read more

Manger is very rude and gets aggravated at very simple asks. As a frequent customer I would expect good service and communication but for the fourth time in a row I have gotten my order wrong. I have no problem and much patience for this situation but for the manager it seems to be a very big problem and much attitude was given to my family and I. I have no problem with this restaurants food and waiters but I refuse to pay for bad service especially for the head of the Resturant. read more

This place is HORRENDOUS. Cliffnotes: They clearly knew they were serving us raw, rock hard avocado and we left hungry and unhappy. _______________ Let me back up for a second. We ordered a tuna tartar and it was served with crispy rice which was good, but mostly inedible. And the plate was mostly rice with a little bit of shrimp. Now here is where everything goes south. The dish described above had chunks of avocado. Every single chunk was ROCK HARD. Now when I say ROCK hard, I mean I could have busted a filling or something trying to eat this thing. We told the waitress who was boorish and rude since we arrived (we were one of TWO tables eating there - we sat outside) and she says: "OH, Avocados aren't in season you know?" This was spring in Miami, regardless of the season though, I have always found ripe avocado. I eat Sushi every season out of the year, and I never have had rock hard avocado. Our next dish--we hope for redemption. It's a roll with tuna on top, but the only thing INSIDE the roll? Giant chunk of ROCK HARD avocado. At this point I'm angry. I ask for the manager. Manager is not in that night. She tells me -- you can talk to the chef. She motion to the inside of the restaurant. The chef is looking at us chuckling to his staff with his arms crossed. Shouldn't the chef come out and apologize himself? I'm supposed to get up and tell him why I am upset? Not to mention: to CUT an avocado that is ROCK HARD requires EXTRA FORCE. They clearly knew they were serving us raw, rock hard avocado and we left hungry and unhappy. Do not go to Obba. read more

We've been to many sushi places in Miami and this is by far the BEST and my favorite overall restaurant. The service is spectacular, Chef Koshi is amazing, and the food excellent! We always have the hamachi jalapeño, kimchee tuna tartare, and the temptation roll (DELICIOUS!!) but everything we have tried has been great and super fresh. We come here several times a month, and we love seeing the friendly waiters that already know our order. I would give them 10 stars if I could !!!!!!! read more

The other reviews are interesting but I have always wondered why this place gets so many bad reviews. Of course, I haven't tried all dishes, so let me only refer to what I have tasted there MANY times, which are their suhi rolls. They are truly excellent rolls. I have gone to almost every single sushi place in Miami, including the highly overrated (in my humble opinion) Zuma, and these guys beat them soundly. Why? I think it is a combination of quality of construction and well thought combination of flavors. They are not too large (like some places in Miami offer), nor too small to make them ridiculous snacks. They are well balanced in flavor and I have never tried one I haven't liked. The location is a bit weird (the one on Bayshore), but the quality of the food is great, at least when it comes to the sushi. Service? Not that bad in the sense that they at least come by, take your order, bring the food, and leave you alone. When you compare with the rest of Miami, it is somewhat average. Their prices should come down a bit, but in general this is a good sushi place. read more

I've always had diner at Obba but I've noticed lately that the quality of their sushi rolls have deteriorated. Small portions of fish on their rolls and they try to charge you extra for making any changes. They don't tell you about the XTRA charge until your bill comes in. Watch out. In addition they stop serving tap water. You heard right they don't serve water anymore. You are forced to buy a "triple filter" bottle of water for the table. It's only $1 per bottle. I think the owner purchased a filtering system and he found a way for the customer to pay for it $1 at a time. What a shame. read more

I've ordered takeout from here before and the food was average, so tonight a few of my friends and I decided to dine in the Brickell location. We ordered drinks and our server took our ID's to the manager, which was understandable because we're 25 years old and look young. I just moved to Florida so I presented my valid New Jersey drivers license. Instead of coming back to our table and asking for a second form of identification to validate the out of state license, the MANAGER of this restaurant came back to the table extremely aggressive, rude, and accusing me of presenting a fake id without even giving me a chance to present a second form of identification to prove him wrong. He started laughing at my friends and I who were calmly trying to reason with him, and claimed that the ID didn't scan and that he was an ex-cop so there was no way it was real. (There's absolutely no way that my valid, unexpired state-issued new jersey drivers license didn't scan.) The manager was fighting with us for 10 minutes and I have never experienced such rude behavior in my life, especially over a real, valid ID that proves that I'm 25 years old. My friends and I just wanted to enjoy some drinks with our meal, so we ended up leaving and not giving them our business! There are so many better options in Brickell if you are looking for sushi. read more

Worst worst worst delivery service ever 2 hours before the delivery guy shows up No phone call, no apologies And when you call to complain the front desk girl pretends she's a manager (=liar) And when you finally talk to the manager he hangs up (= irresponsible coward) Bottom line just avoid this place, they lie, don't assume their mistakes, and don't face the reality of an unhappy customer Management should be fired right away, this is a complete no go read more