After about three days of my wine cooler overheating, it is now back in working condition thanks to…read morethe prompt communication and efficient handling of the situation. I'm truly pleased with the outcome and will continue to rely on their service going forward. Thank you so much

Called and was referred over to text message to give information about the fridge model. They told…read moreme they would get back to me and haven't responded to me since. I followed up twice and never got a response back. Highly unprofessional. Would not recommend.

Everything went extremely well! I'm a returning customer and very happy with Tim's customer…read moreservice, knowledge, and technical skills. I initially called on AT Appliance in 2020 to service my refrigerator motor. When my refrigerator was leaking water this time (6 years later) I found my previous receipt of service and called AT Appliance again. They were very responsive and scheduled me for next day service. Tim called me before his arrival and was able to repair the leak and also returned today to replace the water dispenser part that I requested. Looking at my previous receipt from 2020 it turned out Tim was the same technician that helped me back in 2020. I was pleased to realize this and also to experience the same quality work that was done back then. Tim really went above and beyond to deliver reliable quality service. His work is honest with transparency, clean and organized. I appreciate reading reviews of other customer's true experiences and wanted to make sure to write this review to share with others that are looking for a creditable appliance service. I highly recommend Tim's service.

Alex/Tim responded within just minutes of my request on Yelp to fix our old dryer that stopped…read moreheating. They were polite, professional, reasonably priced, and very patient for payment (our fault hehe). The -1 star is only for the fact that the correct diagnosis was one that chatGPT suggested (a faulty coil) as opposed to their more expensive original diagnosis of a faulty valve. Thanks AI! This is the second time we've used their services and will continue to do so, as alas these older but more reliable machines of ours are starting to show their age.

Our icemaker is working now after it was replaced. Dmitry was prompt, professional, and…read morecommunicated well regarding his ETA and arrival of needed parts.

Very knowledgeable, reasonable pricing and fast repair. I was explained and shown the issue with my…read morewasher.

My refrigerator had been on the fritz for about a week. I tried to troubleshoot the best I could…read morebut no amount of cleaning the coils and resetting the fridge was fixing my issue (fridge was no longer keeping cool but freezer worked perfectly). I looked for help on Yelp and came across the numerous positive reviews for Marcello and figured I'd reach out to see if he could help get my issue fixed. I try to work with people who are a small business and thought Marcello sounded like a good gamble. I contacted Marcello in the late afternoon of Wednesday and he came later that same day to diagnose the problem. Showed up on time, figured out the issue, and told me he would order the part in the morning and come back the next day to fix it. Literally exactly what happened. No fluffs, no upselling, cleaned up after himself, was professional on the phone and in person, and just told me what to expect and that's how he delivered. Service call was $75 and it would be applied towards the repair. I knew that was fair based on cost of gas, travel time, his knowledge of appliance repair, and the time to diagnose and repair the problem. My parts cost was roughly $200 and since I paid in cash I received a little discount as well. I would absolutely recommend Marcello to my family, neighbors and friends. His contact info is saved into my phone now so I will for sure give him a call for any future appliance repairs. He's definitely 5 stars . Thank you Marcello!!

Marcello was quick to give me a quote and schedule the job for 1 hour after our call. He is clean,…read morethorough and polite. The job was quickly done and my washer no longer leaks. Thank you O.C.prime Appliance Repair!

Was very quick and solved the issue in thirty minutes! Very respectful and the price wasnt bad!…read moreOverall would go with the dr again!

Paul was very responsive and worked around my schedule. He replaced a drain pump hose in my washer…read moreand explained the issue and solution to me clearly.

Odd story, I know, but we have a 15-year-old KitchenAid refrigerator, side-by-side, that works…read moreperfectly. I would love a fancy-pants new fridge, but the horror stories of breaking down after nine years appears to be true. So we texted, explained the situation, and asked for a tune-up. We were quoted a fair price, Stepan was running a little late and texted when he would arrive. He pulled it out, removed the back, steam-cleaned the coils, and defrosted the drain-pan. He complimented our use of a dedicated surge protector (we get about two blackouts a year). The gaskets are tight and clean, and we will continue to clean the coils that we CAN REACH. All in all, it was worth it to keep it running another fifteen years.

We hired Stephen from STETJ Pro Appliance to install three appliances, and he went above and…read morebeyond. Two of the new appliances didn't fit for one reason or another, but Stephen was incredibly patient--he had already gone through the entire effort of removing our old units and completely installing the new ones before we realized the fitment issues. He took it all in stride while we sorted things out. ​His pricing is very fair, and he provided a clear, itemized breakdown of everything so there were no surprises. On top of that, he was able to fix our broken oven door for a fraction of what it would have cost us to buy a brand-new appliance. If you want someone honest, skilled, and patient, call Stephen. 5/5 stars!

Max was incredible. Our Samsung washing machine was making a banging sound which was affecting its…read moreuse. He diagnosed the problem quickly and was able to come back the next day to fix it. I would highly recommend Max and his team!

We had such a wonderful experience with Maksym! He came to our home in Westminster to repair our…read moremicrowave & was incredibly kind, professional, & respectful from the moment he arrived. I especially appreciated that he took the time to put protective boot covers over his shoes before coming into our home, it was such a thoughtful gesture & showed how considerate he is of his customers. Maksym was able to diagnose the issue & successfully repair our microwave, & everything is working perfectly again! He was knowledgeable, efficient, & very pleasant throughout the entire visit. We're so grateful for his help & would absolutely recommend Maksym to anyone needing an appliance repair. Thank you so much, Maksym!

Nick responded to me right away and came out same day to help with my dryer. He identified the…read moreproblem right away and replaced all the parts. Now my dryer is running smoothly (the wheels and band were eroded and worn down).

So helpful and knowledgeable! Quick, clean and friendly. 10 out of 10 recommend. Fixed my microwave…read moreconvection oven