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Oc Auto Repair Shop

4.5 (2 reviews)
Open • Open 24 hours
Updated 1 month ago

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You can now request a quote from this business directly from Yelp

Services - Oc Auto Repair Shop

Auto body restoration

Bumper repair

Collision repair

6 More Services

Auto customization

Dent removal

Auto exterior customization

Grille customization

Paint and scratches

Rear-end damage

Oc Auto Repair Shop Photos

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Recommended Reviews - Oc Auto Repair Shop

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11 months ago

Helpful 0
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1 year ago

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Beto's Auto Body & Paint - Collision Repair Center

Beto's Auto Body & Paint - Collision Repair Center

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I would definitely recommend beto's . Eddie is very good at…read morewhat he does. My car looks flawless. When the insurance company wanted to cheap out and use parts that didn't fit, Eddie battled it out with them to get my car done right.

In short, amazing service…read more I got involved in a fender bender recently, and my insurance suggested that I take my vehicle to their recommended repair facility. However, I felt that their estimate was not thorough, and the desk staff was less than courteous on top. I spoke to a good friend in the industry (who unfortunately was on the other side of the country) who recommended that I take it to an independent shop. I looked on Yelp and found Beto's Auto Body and Paint. They had the highest rating and a lot of reviews so I gave them a call first. I spoke to Eddie over the phone, who put me at ease and took the time to explain the process pretty thoroughly. He pretty much echoed all the tips my buddy had given me about navigating the repair process, so I decided to give the place a shot and took my vehicle to them. I was kept informed throughout the whole process and they were much more thorough with the repairs. It didn't hurt that they had plenty of experience in dealing with my insurance company and were able to get them what they needed. The remained dedicated to making sure that my needs were met throughout the entire process. Thank you to Eddie and everyone there for making a stressful situation much easier to navigate.

Bumper Buddies

Bumper Buddies

4.8
(614 reviews)

Great service. Excellent work. They take care of their customers. You will be in good hands…read more Sam does the best work !

This photo was what I submitted when requesting a mobile repair quote, and the damage is centered…read moreon the reflector itself, along with dents above and below it. The repair quote I received did not specifically exclude the reflector repair, and it included a charge for "additional materials." Because of that, I reasonably believed the visible reflector damage was included as part of the repair. When I called the office before making the appointment, they didn't tell me that the reflector itself will not be fixed. When the technician arrived, he informed me that they could only repair the dents above and below the reflector, and that the damaged reflector itself was not included. When I called Bumper Buddies for clarification, I was told that because I, as the customer, did not specifically request reflector repair, it was not included in the quote even though the dents directly above and below the reflector were included. As a customer, I relied on professionals' expertise to evaluate the photos and provide an accurate estimate. If a major visible part of the damage was not included, that should have been communicated with the customer or clearly stated in the quote rather than assumed to be excluded. It's not unreasonable for customer to expect the communication of "hey, I see your reflector was also damaged, but we cannot fix the reflector itself, but we can fix the dent above and below it". The repair quote may have matched their internal interpretation of the estimate, but it did not match a customer's reasonable expectation based on the photos submitted. During my follow-up call with Nick, he repeatedly stated that it's a "communication error" and the quote did not include reflector replacement because I had not specifically requested it. That explanation raised even more concerns for me. As a customer, I relied on their expertise to identify and quote the visible damage shown in the photos. I should not be expected to name every individual damaged part or anticipate every technical detail in order to receive an accurate quote. If I had the professional knowledge to identify every repair item myself, I likely would not have needed their service in the first place. That is exactly why I turned to them for an estimate. Based on this experience, I would not feel confident on any future estimates from them unless every single item is spelled out in writing beforehand.

Oc Auto Repair Shop - autorepair - Updated June 2026

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