This is a real FAMILY business. I called at 12:45 p.m. on Monday afternoon, expecting to get voicemail since it was still lunchtime. Laura answered right away and said she could have someone (turned out to be Manuel, her husband) come out and give me an estimate. Manuel diagnosed the PROBLEMS, which I knew already, were many. He gave me two estimates, one to fix the major stuff, the other to fix all the issues and update and add sprinkler heads for appropriate coverage. I chose the total fix option, and I'm so glad I did. His crew, including his Dad, was there on Tuesday morning and went right to work. His Dad spent more than 30 years working on Cal-Trans projects, and he knows and applies their specifications, for a quality job. My system had several breaks, which were wasting water BIG TIME! Today is Wednesday and the job is completed, better than new. Thank you Manuel, Laura and the rest for making a difficult situation turn out so well! read more

I have used OC Sprinkler Doctor twice over the years, spending a combined $2,849 for sprinkler work at my home. The first visit cost $1,133 and covered the initial setup and repairs to both my front and back yard sprinkler systems. They did a good job and I was happy with the results. I brought them back a second time for $1,716 to handle wiring, fix some broken sprinkler components in the front yard, and extend the system to cover additional areas. The wiring of both the front and back systems was done perfectly, and I appreciated that part of the work. That said, if you have fruit trees or citrus in your yard, be aware that they do not have the expertise to handle specialized watering needs for those plants. The sprinklers near my fruit trees were set up incorrectly, and a professional arborist I later consulted told me the configuration would overwater the trees. I called OC Sprinkler Doctor to come back and fix the issue, but they never returned my call. Now I am in a position where I will need to hire a professional arborist who also can do landscaping to come back and fix the sprinkler system again, likely at a cost of $3,000 or more, when I am able to afford it. They are reasonably priced and capable of handling standard sprinkler lawn work, but the lack of specialized knowledge around vegetables, fruit trees and citrus trees, combined with the complete silence when I tried to get the issue resolved, may end up costing me far more in the end. read more

I chose OC Sprinkler Doctor because they are a local Fullerton company with outstanding Yelp reviews. Unfortunately, my experience did not match those reviews. My impression is that they handle basic sprinkler repairs, but I would not recommend them for irrigation problems involving electrical diagnostics. The work was expensive, the original problem was never fixed, and follow-up was poor. I hired them to address three issues: an "over current" error on one irrigation zone, a missing sprinkler head on a hillside, and uneven lawn coverage. They were initially responsive and scheduled the work within a week. During a half-day visit they replaced a valve they said was cracked, installed the missing sprinkler head, relocated several sprinklers, and upgraded some sprinkler heads. The cost was about $1,600. I was told the work was guaranteed for one year, but I never received a written receipt. Within days, the "over current" error returned. After repeated calls, texts, and emails over the next month, I finally received an automated appointment confirmation for a return visit. At the follow-up, the technician took only a brief look at the valve, searched Google on his phone, and suggested I simply let the solenoid burn out and replace it when needed. No testing was done at the controller or valve, the wiring was not traced or tested, and no diagnostic tools were used to locate the short. Instead, I was offered a quote for a $1,000 wire replacement. For me, the combination of high cost, an unresolved problem, and poor follow-up outweighed the quality of the basic sprinkler work. read more

This company is notorious for NOT calling you back and not responsive, Dont waste your time as twice they never answer. Online requests they dont answer, Who cares they say a family business, as act and respond as a businees. There are many more reliable companies to service your needs. read more

Had to basically have my sprinkler system re-done...all new valves, new heads, heads added, and broken lines repaired. Good response to my initial call. Great communication. Walked me through what was wrong, step by step. Timely scheduling for the work. Quality service. Great clean up. Fair price for all that had to be done. I highly recommend Manuel and his crew. read more

My husband and I were having a water pressure problem with the backyard sprinkler. I was looking here on yelp and came across OC Sprinkler Dr. I saw alot of positive reviews and decided to give them a call. I was able to get a free consultation appointment and chose the day/ time. Manuel came out, he was very professional and very knowledgeable, told me what the problem was. The price was very reasonable as well so I scheduled a date for them to come out and fix the problem. Fernando came out the day of the appointment to fix our problem and to give us a shut off valve since we didn't have one. He arrived on time and fixed the problem alot quicker then expected. Later that day we noticed the front sprinkler wasn't turning on, so I called Manuel to ask what the problem could be. He showed up the next day, went around the back and front yard with us and showed us that the front water valve had remained shut off. It was completely our faul for not knowing that but I was so appreciative of Manuel making the time out of his busy schedule to come over and help us out. If I ever have sprinkler issues again, they are the first ones I'm calling! read more

I'm a little late with this review but we reached out last month to get some sprinklers changed in the front yard. Manuel came out and gave some options to consider. The tipping point was the addition of a drip line to some new plants in the backyard, all for a price that worked. Everything was done in one day, and has been working out well so far. His team also went an extra step, filling in some divots in the lawn with dirt/grass that was pulled for the added sprinkler heads. read more

Excellent service and great communication. Manuel gave us a few options to choose from on addressing an issue with our irrigation. Quick and to the point, honest and no upselling. Highly recommended. read more

OC Sprinkler Doctor helped us recently during a sprinkler emergency. Something had gone wrong with our sprinkler system in the backyard and all of a sudden water was flowing out from underneath and the water would not stop. We had to turn off our main water in our home. We called OC Sprinkler Doctor and got an answer right away (mid-afternoon on a Friday). We told them about the situation, but couldn't find a time for them to come by for the emergency. Thinking we'd have to manually turn the water off and on all weekend until it was fixed, we got a follow-up call from Manuel who got the details of my sprinkler emergency. I texted him a picture of where the water was coming out and he diagnosed the issue, how he can fix it, the estimate on the pricing, and that he will try to get someone to our house that same afternoon. He and Fernando came early evening and fixed the issue. He replaced the switches (and some other equipment) and made to sure to clean-up any messes (had to dig underneath the dirt, move the rocks, etc.) We appreciated that they called back to try to work something out with scheduling and followed through to get the job done the same afternoon. They understood the situation and did what they could to help. Kind and professional and kept lines of communication open. They accepted Venmo as payment. We plan to keep them in mind for our future sprinkler needs. read more

OC Sprinkler Doctor - Where water was continuously coming out from underneath and the old switches that were replaced - Irrigation Near Me - Fullerton, California

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Manuel and the crew were excellent. I've been looking for someone to repair the sprinkler system in my backyard for a long time since being broken, crews came out this afternoon and repaired everything. Good job read more

First time using. Guy was supposed to be here at 11:30am finally at 12:30 I called the shop. Was told they were stuck on a job, ok that happens but no text,no heads up, no nothing. Was told maybe today if not Monday. Guys did show up really really apologized and got right to work and did a great job. I am happy customer.these guys went ABOVE And BEYOND now I am REALLY REALLY HAPPY. read more

This is by far the best Sprinkler experts I had. They were quick, thorough, and kind. What's most important was the job was done with minimal lawn digging, which means it looks as if nothing happened. Of course there are some digging traces but that would be gone away after a couple weeks. I would gladly recommend this company to anybody around me! read more

Manuel was a nice guy and I didn't use him. His price was verbal, not in writing and higher than competition. read more

Great experience..these got it done quickly and on budget.i would use them again if needed.

Installed 3 valves and multiple sprinkler heads. Great service, crew was fast and on time. From first call, quote to install the communication was spot on and first rate. Thank you read more

Good response and on time. Reasoble price. Called him, and he came same day to estimate. He start work next day. He cleaned good after finish his work. read more

OC Sprinkler Doctor - My irrigation pipe was leaking. - Irrigation Near Me - Fullerton, California

I saw the high Yelp rating and figured this company seemed reliable and legit. Normally, I check out past reviews but being really busy I didn't. And now I realize that many of those reviews are not genuine or authentic. Manuel came out and gave me a quote. They were scheduled to come the next day, but they didn't show up. I called 5 times throughout the day and no one picked up the phone. I even left a voice message, and finally at the end of the day, I got a call back saying that no one was able to come out to service because they were too busy. This excuse is not reasonable. Plus, they're supposed to inform me in advance if they can't make it. Still, I tried to give them the benefit of the doubt, and they rescheduled for the next day. And guess what... another no-show. This time, they called and said that the technician didn't have a car. Another terrible excuse. What kind of business is this if a customer has to chase for a scheduled appointment, twice? This type of service is so unprofessional yet laughable, I couldn't believe it. I ended up finding another sprinkler company who charged half the price and came out the next day and got the job done. For a company like this to get 4.5 stars is a joke and very sketchy. No 4.5 star-rated company will ever provide this type of unacceptable service plus with such expensive cost. read more

Very quick response and quoted on site. We scheduled for the following week and the job was done within a couple days. I would definitely use them again. read more

OC SPRINKLER DOCTOR really lived up to the hype... Fernando & Martin arrived on time and got straight to work! They diagnosed & repaired my system in no time. They were professional & efficient which is much appreciated. I highly recommend OC SPRINKLER DOCTOR! read more

I highly recommend Manuel and his team. He took care of everything I asked for and more. I will definitely call him again for any landscape needs. read more

Needed to get our old/broken irrigation system replaced and upgraded in the yard and parkways. Manuel and his team were quick to respond and got the job done. They were excellent in designing the layout and zones to support my current and future gardening needs with a combination of driplines and sprinklers. His team went above and beyond. Very excited to save time with this new system and to have more efficient watering for the upcoming hot summer months. read more

Prompt service, friendly and supportive staff. They came out promptly after we were experiencing problems with our valves on several occasions. Highly recommend. read more

Would definitely recommend OC sprinkler doctors for their professional work, time commitment and ensuring your lawn and yard is in perfect condition. Recently, I noticed many things wrong with my front yard sprinklers - someone had tampered with the manual controller setting of the sprinklers twice a day, the sprinkler heads were damaged, spraying water everywhere but the grass, patches of grass dying and a lot of water flowing near the station heads (pipe damage). It was no wonder the water bill for over a few months were not making sense as they were way higher. I looked at Yelp my most trusted source to find sprinkler help and found a host of companies. Sent a quote request - Manuel from OC sprinkler doctors responded with details and asked for a call. I spoke to him and explained the situation. He was prompt and came over the next day. Went over my yard, checked everything and told me he would take care of everything, new sprinklers, all adjusted, new stations, repair the pipe, remove tree stumps and roots that were potentially damaging the pipes and replace my controller with a new wi-fi enabled controller that I could control and set on my phone. So anyone even attempting to tamper could be mitigated from my phone including control of on and off. His price was very reasonable and in line for all the work. We agreed and next day Manuel with his crew Fernando and Juan showed up promptly and on time. They started work and in half a day had my whole system re-hauled. The grass looked perfect - didn't look like anyone dug, worked and even touched the grass. They even re-seeded dying grass patches. Amazing job by the Manuel, Fernando and Juan - I would highly recommend this trio if you want your yard in the best condition or have to repair it to get it back to the best condition. read more

Fast, efficient, quality service. Highly recommend and will use for any related issues.

Our anti siphon values and yard faucets were leaking leaving puddles of water that were becoming green and slimy. OC sprinkler doctor replaced 6 anti siphon valves (all at stages of leaking) and 2 faucets. They also notice 3 broken sprinklers heads which they fixed on their own. The crew was knowledgable, professional, courteous, and showed me exactly what was fixed and why. The owner had come out previous to the work day to give me an estimate, which is what I paid. No additional fee was added for replacing 3 sprinkler heads. read more

Manuel recently spot repaired my aging PVC sprinkler system in my front yard, including unexpectedly repairing my main water line which was also discovered to be leaking. Throughout, Manuel was responsive, communicative, and made sure to finish the job with quality. He also left my property as clean as he found it. I highly recommend Manuel for similar projects. read more

Did a good job quality job. Cleaned up and left everything perfect. On time and got everything done when they said they would. Worked on my hill side and saved me a big headache after the rains by getting it done. You could find cheaper but you will pay for what you get. read more

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Just had them fix a previous repair that was done by another company. They properly diagnosed it and did the repair. Very easy to deal with and knows their stuff. read more

We had our entire sprinkler system overhauled and updated by this company and we couldn't be more satisfied. Manuel was courteous, punctual & attentive to our needs as far as what we wanted. Richard and Mr. Ortega arrived and completed the job to our satisfaction on the pre-planned date. Our system works great & we're very happy! Highly recommended! read more

I had a wonderful experience with Manuel and OC Sprinkler Doctor. I set up an appointment for a estimate and I got a quick one from Manuel that was very competitive with the other quotes I got. As a matter fact it was slightly lower than the others. I was impressed with his professionalism and demeanor and decided to go with him for project in my front and backyard. His father, Don Fernando came out and did the work and I couldn't be happier. He certainly went above and beyond to make sure that we had good coverage all around and took the time to explain to me exactly what he did. I wouldn't hesitate to recommend Manuel and Don Fernando to anyone who is looking for quality work at a very fair price. Highly recommended! read more

OC Sprinkler Doctor - Replaced three valves and installed a fourth. - Irrigation Near Me - Fullerton, California

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These guys are the best! I've hired them a few times and they are always knowledgeable, courteous, and thorough. They don't stop until I'm happy, and they always go the extra mile! read more

Great service and such wonderful people to work with on our sprinkler system repair. Thank so much!

Manuel and OC sprinklers were great to work with. I've used them twice now. Fair prices and quick service. I also appreciate their prompt communication via text and automated message. I knew if they were running a few mins behind and what the status was. read more

In an emergency, these guys came out and fixed a leak- months later, I thought of them for another project. Even when I chose to do it myself, they coached me through products to buy and were super helpful and kind. read more

OC Sprinkler made things happen! We wanted to replace front lawn with new grass and Manuel and his team were on it. They were efficient, professional, and got the job done as expected. When we plan to upgrade our backyard OC Sprinkler Doctor is who we will be calling. Thank you Manuel! read more

We have a sprinkler pipe broke near the side walk and our regular gardener believes it's the city and after multiple inquiries to other sprinkler repairers we were told it should be a sprinkler issue. Long story short, Manuel came and have us a quote and a few days later his crew came and did the job. In addition to fixing that broken pipe I had them replace any broken sprinkler and replace my current auto timer. Pricing I believe was reasonable. The reason I give it a 5 star is that a month later we checked to see if the sprinklers are indeed working so we turn them on manually and saw one didn't really work. I messaged Manuel , fearing that he'll tell me to buzz off , but to my pleasant surprise he didn't. He said ok and said wil show up in 2 days. 2 days later he actually came !!! Can you believe that? And on time too! He came , checked that one sprinkler out, said there's a piece of rock stuck to it and just fixed it...He even spend the time to ensure all the other sprinklers are working too so that was really icing on the cake. In retrospect I felt very stupid asking Manuel to drive all the way over to take a piece of rock stuck near the sprinkler but for someone who is 100% not handy and do not do DIY, anything is an issue. So this review is not only about their work but more about their after sales responsiveness too. thank you Manuel! read more

Came quickly. Assessed the situation and provided a great service. There was some confusion on billing and it would have been better to send me the payment link. The manual on the new sprinkler got a little dirty because the installers hands were muddy. I would have preferred that to be clean. I will call them back for a quote when ready to have the yard ripped out for xeriscape read more

That may be the case. But the what about the other 2 times you rescheduled? I got a call 2 hours after you were supposed to show up from your secretary. The least you could do is let people know you're not going to show up prior to the appointments you made. This way your customer isn't waiting around and changing their own plans only for you not to call or show up. It's a common courtesy read more

I needed some sprinkler heads and valves changed, not a big job but easy, I just didn't want to do it myself. The estimate I was given was 700.00, this guy was out of his mind . I did the job the next weekend, cost me 80.00 in parts and done in one day. Don't give this guy any work unless you wanna pay for the shinny truck he drives. I'm no sucker and neither should you be ! If I could take away the star I would read more

Manuel and his family are very detail oriented, they are meticulous and make sure your lawn systems are in perfect order before they are finished! I highly recommend them. read more