Had an appointment scheduled a week in advance with Harry. confirmed the appointment and time day before, he said that is perfect and to send him the address and information. He was a no-call no-show for the appointment and did not respond to any text messages or calls sketchy, would not recommend read more

I have my clothes dryer duct cleaned every few years and this is the first time I asked Harry of OC Washer Services to provide that service. He is professional, friendly, fast, and honest. He share an upfront estimate and was spot on even saved me $ when I thought my duct was 16'. He said only 14'. I recommend him and will likely schedule a cleaning every year or two as I was surprise how much lint was in the duct work. Thank you, Harry! read more

I have been a customer of Henry @ OC washer Services for about 4 years. At first everything was good. He was on time and did his work as promised. However in the most recent visit, my experience was completely polar opposite. After the repair, we left the washer draining host unsecured and caused my floor to be completely soaked. I have plugged it back in since but the draining host went out again. I have reconnected the host and secured it but managed to break the dryer air vent connector. So I have called Henry to help. He said he would be here on Saturday at 10am. He didn't show. I called and he said he would be here at 3. Again no show. I have since called at 4pm 430pm and each time i got the voicemail. I will definitely not recommend this guy again as his service and ethic have gone down the drain!! read more

OC Washer services repaired my drier back in July 31st 2019. My drier started making noises just like it did before I had the repairs done. I called this guy several times, when he finally answered my phone call he advised he we busy for the next couple of days. So he agreed he would return to check out my drier the following Thursday. That was last week 10-3. I have called this guy about 10 times. He will NOT answer my phone call, his voicemail box is full. DO NOT use this guy he will take your money and will Pinot honor any warranty he tells you about. I will be reporting his business to the Business Bureau. read more

The short of it- AVOID AT ALL COSTS! After paying a deposit, he won't do the work, or return any of my texts or phone calls. I called Harry on 12/4 to have him come out to look at my washer/dryer because the spin cycle seemed like it was much louder than usual- he said he could come out the next day. He couldn't make the repair because he needed to order some parts, so said he would call me a week a half later (12/14) to schedule the next service. I (stupidly) paid a deposit. The day he was supposed to call and schedule the next service came and went... so after waiting another day, I texted to try and get the status... but he never responded. I called and left a voicemail... but he never responded. On 12/19, I called him from my work phone (a different number than he had), and lo and behold, he suddenly answered his phone. He claimed he had texted me back. I checked my phone again to see if I had somehow missed it... I was receiving texts from other people just fine, but strangely enough, nothing from him. Regardless, he said he would have the parts he needed by 12/21. I don't know why it takes an appliance repair person over 2 weeks to get parts, but I was just happy to have the repair scheduled. He agreed to be at my house at 2PM on 12/21 so I made arrangements for someone to wait at my house. Given the fact that I'm rating the company a 1 (and that's only because they won't let me give a zero rating), I'm sure you can guess what happened next. Well, he didn't show up, so I had someone waiting at my house for no reason, and he hasn't returned my voicemail or text. I'm through trying to chase Harry down to actually do the work I put a deposit down for... I'll work it out with my credit card company. read more

I am so disappointed that it takes a company so horribly deceptive and unethical for me to write my first review on yelp, but after multiple disgusting interactions with Harry and his team I cannot sit around without giving you guys a fair warning. Short story- Harry is a crook who wouldn't acknowledge that his company fixed our machine (I doubt they even fixed it) and wouldn't respect the warrantee he quoted to us when we used his service. All our interactions were filled with lies..... SO MANY LIES Anyways... Storytime!! So the Whirlpool washer needed to be fixed. I gave a call to them and Harry promptly picked up the phone and sent one of his guys over to check the machine for a $20 visit. After examining the machine and talking price we settled on $170 to fix everything WITH A 90 DAY WARRANTY and they wheeled it away to repair at the shop and was promised to bring it back the next morning. The morning came and went and it was two days later that we got it back!! So much for timeliness.... A worker of his brought it back and couldn't properly answer my questions in English or my broken Spanish when I spoke to him. He was very insistent on paying in cash but I only had checks. When I started to write the company he quickly corrected me and said to write his name "Jaime Castillon." He sets up the machine, leaves, and that's it. 4 weeks later............. The machine breaks again so we call up Harry and ask if he can fix it once again under his 90 day warranty. His response: I told you I'm not the one who repaired your machine. It was another person. WHAT?!?! Apparently, the man he sent over wasn't actually one of his workers but was instead a contractor who didn't work for his company. And also the warranty he told us about originally magically changed from 90 days to 30 days so it had conveniently just expired. When we asked for the contractors contact information he hung up the phone.... We tried to be respectful with him and resolve the issue despite multiple ignored voicemails, texts, and what can only be described as verbal assaults when we asked him to fulfill the warrantee or at least help us contact the man who fixed our machine. However after our last conversation, I realized it was pointless trying to work with Harry. He had the audacity to say there was no such warranty ever mentioned (like we were talking for days about something that his company didn't do) and essentially said we're SOL. As a recap the warranty went from 90 DAYS to 30 DAYS to NONEXISTENT. What beautiful customer service -___- I've never dealt with such a shady operation. If you want to save your time, money, and sanity, avoid them at all costs. read more

I would absolutely not recommend OC Washer Services. I called them on Monday 8/14/17 for his services. He said to come and check our washer he would charge $35.00 but if we decided to fix with him he would waive the $35 and and only charge for labor and parts, which we thought was fair enough. So he came, he said if we wanted to fix it would be a total of $375.00 with six month warranty on parts only. We paid the full amount. But he could not take the washer at that moment because he did not bring his truck. He would pick the day after. Tuesday, Wednesday passed, called him. Because he had failed to pick up. He said not to worry because parts were not in and it was no use picking up if he did not have parts with him. But said not to worry because for sure by Thursday he should get parts and it should be ready for Friday 8/18/17. Friday came and I kept calling and texting but no response. He finally came to pick up washer on Monday 8/21/17 and said the washer should be ready for late Tuesday 8/22/17. I said we would like the washer delivered Tuesday even if it was late because we have two elderly persons and we need the washer. He said Sure. Tuesday 8/21/17 came and no washer delivered. I kept calling him and no answer. He finally returned my call and said washer should be ready and delivered on Saturday 8/26/17. Again washer not delivered! Today is Monday 8/28/17. And I'm calling, texting and no reply. I do not know what this man is thinking? We have two elderly living at this house and we need the washer Urgent! We have paid him in full for his services but we have not gotten our washer fixed and returned. I think he should at least call and let us know what is happening! He makes me mad because he has been paid for his services but he does not answer my calls or texts to let us know what is going on! Any help? read more

OC Washer Services - Appliances & Repair Near Me - Santa Ana, California

I absolutely recommend OC Washer Services! Harry was fantastic-he was professional, knowledgeable & 100% honest. Neither my husband nor myself knows the first thing about washers but when the spin cycle didn't work on its own, Harry showed me the way to operate it manually to get me through until we purchase a new washer. And he only charged me the $25 initial fee although he worked on it for over two hours. I will only call OC Washer Services from here on out-I am now a loyal customer. If you're looking, these are your guys. read more

Awesome place! Came out on the same day to fix my kenmore washer, diagnosed and fixed the problem, all with a discount on top! Highly recommend! He even let me pay with a credit card over the phone since the tenant let him into the property. read more

Answered promply, was very courteous and went out the same day and fixed the problem and didn't overcharge me in my opinion. He is now on my short list for appliance problems. read more

Harry fixed my washer 2 different times 2 different problems I had with it ... Fair pricing compared to others I called to come out and wanted to charge double his price ...friendly and explains everything he has to do ... Highly recommend I will use him when whenever my washer or dryer decides not to work lol read more

Expertise at its finest..what a phenomenal gentleman and certified experienced knowledge of washer and dryers. Harry came and fixed a difficult problem with noise and diagnosed other issues we had. Most importantly he cares for your appliance future with integrity and never takes advantage of your hard earned money. Disregard and One bad review which wasnt even this companys works. If you want honesty, swift, fair, reliable work and ethical cost he is your guy. Period. I will keep this companys contacts forever. read more

Great fast & prompt service and the price was very reasonable to replace a water pump and had my washer back up and running in less than 30 min. We are also going to have them come back out to replace another piece for our washer to run smoothly. I would recommend services to friends and family. read more

I called Harry tonight with a washer repair and he arrived promptly and fixed the problem quickly and courteously. He was extremely honest about what the problem was and didn't try to overstate it to overcharge us. We'll definitely use him again. read more

Recomended O.C Washer to my friends and family and they got a good deal. Also for myself really happy with the service. If you need service on your washer or dryer, or need to buy a used one, O.C is the one you must call. read more

I would recommend OC Washer Services, Harry was great. He gave me a good deal. He helped me that same day I got a hold of him. He gave me and husband a great service. I was satisfied with his work. read more

Harry came to my house in about an hour. He was very nice and fixed my old Maytag dryer. I am planning to have him back to work on the washer when he gets the part. read more

Not sure if Shaun V. Up there ^ is talking about the same company but I've used Harry and his company several times and he's always been timely, professional and extremely reasonable with purchases and repairs. I feel I've found my own "appliance guy" and it takes a huge burden off to know I finally have someone I can trust . Thanks Harry! read more