We came in to have our project to be printed, binded..bounded..whatever. The guy who was suppose to help us "very" helpful. No "hi...hello! Welcome to office depot." Talking to him was like playing charade. "Yes, no, ahuh." Duuude! We cant read mind? Shi8! Yup, we left! read more

Great customer service at the printing side. Had some business cards printed that needed some updating due to low image quality and the print specialist Chang went the extra mile to help me reprint them. Emailed him my updated files and he took care of the rest. read more

Having Julian's (General Manager) presence in this store improved the quality of service tremendously. I used to dread going to this store since they closed many of the Office Depot branch. It used to be so disorganized and short-staffed most of the time. That all changed since Julian took over. He's got great managing skills and customer service and very pleasant. Impressive! read more

Office Depot with free wifi! Wohoo! I came to this store a while back to exchange binder I got at a different location, and the lady that took care of me was very friendly. I kept going back and froth because I was unsure of which one I wanted and she was darn patient. read more

I bought a laptop last year and was convinced that I should get extended warranty on it and all I need just to call 800 number and will refund me the full cost it's very easy process. Last week the hard drive had issues and the laptop stopped working. I spent all day trying to reach someone and finally after I got someone on the phone they said they had to try to provide me technical support to try to fix it but no luck then I was I told that I need to ship it to HP for them to replace the hard drive very time consuming I asked for refund as I was told by Office Depot I was told that's not the way it works. I called Office Depot we're I got the laptop and was told they can't do anything for me I believe I was misled by Office Depot so I can buy the extended warranty. I finally give up and ordered Dell laptop much better service. Warranty was total waste of money and useless. read more

It's rare that the first thought I have after leaving a store is that I need to write a scathing review on Yelp, but here I am. Maybe it's because the store moved recently, but this store is really badly managed. They put out fake boxes for expensive items, which you take up to the register to exchange. Okay, fine, I understand that. But at least have the foresight to only put out fake boxes if you have actual product to back it up. After the cashier had to walk back with me to see what items were actually in stock, twice, I gave up and left. Adding insult to injury, in the sale bins at the front, there were a number of single items in a bin with a sale tag on the bin offering a 3-pack on sale. But no, they weren't actually selling three individual ones for the sale price. So why were they in the sale bin? Also, no rain checks for the advertised sale. The final straw was when the cashier took me back to the shelf to see what items on the shelf were actually in stock, the other cashier put my items that cashier number one had already rung up into the go-back bin. I took that as a hint and am taking my business elsewhere. read more

We called early in the morning just to see how we could go about printing some documents and the guy who answered was very rude. He rudely told me to go online and find services and follow the directions. Obviously I had gone online and still needed help, when I told him OK, thanks I'll figure it out, he rudely hung up without saying anything. Just made up my mind. We won't be going there at all. We're newbies to the area and I promise to always avoid this place in the future. read more

OH MY GOODNESS, I have never had such a horrible experience as I have had with Office Depot. I ordered a box of printer paper, ink cartridges and notebook paper. Office depot mistakenly deducted the money twice from my credit card account and as of today, having talked to several people (all who give me different information) I still have not had my credit card account reimbursed. One guy told me that the credit would be posted to my account by the end of business today, then I get a call from someone else who states that the funds will not be back in my account fo 7-10 business days. They were very quick to charge my credit card but are totally resistant for crediting it back to my account. i swear to the heavens above that I will never do business with Office depot again. I know that my one simple yelp review will not mean anything to corporate giants like O. D. but people wake up, this is not how you treat people. If I treated my clients like this, I would soon be out of business. O.D. could learn a lesson from Amazon, anytime I have a problem with an amazon order, they are quick to fix it and refunds never take 7-10 business days, especially when they are at fault. I can now say that I am truly beyond upset and disappointment with O.D. CORPORATE GREED AT ITS ULTIMATE - SHAME ON OFFICE DEPOT. THEY SHOULD BE ASHAMED FOR HOW THEY DO BUSINESS. Once I finally get my money back (which they are fighting not to have to refund) then I promise that I will NEVER EVER DO BUSINESS WITH THEM AGAIN. IT IS NOT OKAY FOR BIG GREEDY CORPORATIONS LIKE OFFICE DEPOT TO TRY TO TAKE ADVANTAGE OF PEOPLE AND OR SMALL BUSINESSES. THEY DO DIRTY BUSINESS. read more

I ordered an item for in store pickup, the website said there was one left of the item I was looking for, so I placed the order online then drove to the store. Item has been discontinued or isn't in any of the stores? Waisted trip and I could have bought it on amazon instead. Now I need to order it from amazon anyway, but it's going to arrive after the weekend, not before.... read more

Plenty of parking, really quiet in here, just go in and go out. Nothing special, it's just an office depot yo. I like it though, no lines, no rush, no frills. read more

I think this is the biggest HOME DEPOT i have ever been to. After shopping for so many printing prices, they have the most cheapest and most friendly staff ever. They even offered to do some cuttings for me. It's very clean, organized, and it's not so crowded. I will surely go back here in the future. read more

"Copy Center: Gene & Chris are great employees! I can always count on them doing a great job. I came in 3 different occasions over the weekend and we're always accommodating and helpful; they are very good in multitasking different jobs and seem to satisfy all their customers- thank you!" read more

I came here as a bridesmaid running last minute errands for my friend, the bride. The maid of honor and I had to get a poster made for her. Sara helped us in the printing area, and was a rockstar! She patiently gave us the best customer service and did everything she could to make our decisions easier. If you need anything here, ask for Sara! read more

I was very pleased with this Office Depot location. Everything was in stock, they had a large variety of options, and the young gentleman that rung me up tonight was very pleasant. He was a young male, short / medium hair, slender, and was wearing a Brazilian flag bracelet. I think his name was Ehab. He was very friendly and delivered great customer service. read more

Ah yes I remember when thus used to be "The Warehouse" where you could get music! I am dating myself! Anyways it's refreshing to come in to a clean Office Depot. Employees are smiling and ready to direct you to your product. I found what I was looking for, was rung up and out the door! Great job Colma Office Depot! read more

Should've just dealt with the long line at Kinko's, LOL. Came to Office Depot to ship out a package via FedEx on Halloween (Tuesday, 10/31), to arrive in IL on 11/4. The recipient was concerned because the tracking info said, "Label created," from Tuesday, all the way up to today which is Friday. Concerned, he took it upon himself to call Office Depot in Colma, only to find out that the package was still sitting there... forgotten... under the f*ckin counter! To Employee 0D03286, aka Newman from Seinfeld's little brother... fuck you, you fat forgetful fuck!! There was nobody else in the fuckin shipping area, just me. AND there were like 4 packages including mine. You won't be seeing me in your shipping department ever again read more

This is the most unreliable courier I have encountered! It seems Office Depot use them occasionally however every single time I never receive my order. They claim the business is closed when they attempted delivery which is false because the front door is unlocked and someone is in. It just seems odd that EVERY time they try to deliver the business is closed! Because of this I will cancel my Office Depot account. I have called several and requested not to have OnTrac deliver my order but they still use the same unreliable courier.If I can give them a ZERO star I would have! read more

Donald D is a Great guy... Took care of my Needs and Help me expedite my Request for Business Card... I Recommend that whenever you need help ... look for him ... read more

I haven't been here since the old Warehouse Records days although the building has had several lives since then. But for Office Depot, I can't understand how they do sales. It's back to school time and they put together some great specials. I was hoping for the merchandise gets trickled out to the sales floor to help spread things out. I wanted to get some color paper that was on sale. So I went to the store in San Francisco and they were all sold out. I asked if they can check and the clerk called the store in Colma. WOW! They have it. So I drove through San Francisco and headed out to the Colma store. It's quite a drive but I needed special paper for my class. I get there and look around . . . NOTHING! I asked the clerk and she said it was all sold out. Keep in mind that this is Monday, a day after the advertisement came out. I'm not getting down on the store itself, but how the sales are handled. If everything is all gone when the ad comes out, I mean that things are all sold out by Monday morning, either trickle out the merchandise or don't waste the time and just buy off-sale. I guess that's the marketing strategy and that's why OD is so successful: sell it out quickly and put out the non-sale stuff for us late comers to pay retail. For that, they receive an F from this teacher! read more

It was a nice, clean store. The lady ringing me out was very patient with me. I will be back. With their low prices. read more

Office Depot - No one is here. Just the way I like it. - Office Equipment Near Me - Colma, California

WORST! I couldn't even finish shopping because the security devices in all laptops in the store chirp. It's so distracting. I ended up with a headache and no purchase because no matter where you are in the store, all you hear is constant high pitched chirping. You can't concentrate, comfortably browse or comparison shop. The couple next to me left without a laptop, deciding to purchase else where because they couldn't stay in the store long enough to browse the laptops without getting a headache. The poor store clerk goes home everyday with a headache. I can't imagine what autistic or seizure prone people must feel like coming into this store. Do not come to this store to shop if your child is stroller napping. Never again! read more

I can only speak for the copy shop because they have saved my ass on several occasions in the last 6 months. -Fair prices? Check. -Copies of my resume? Done in a couple minutes. -Copies of business cards? Done in a couple minutes. -Copies of wedding programs and activity cards? Done in a couple minutes. -Copies for large 24x36 posters? Done in 2-3 hours. The staff are always nice, helpful, and very informative as they want to help you get your job done. Just tell them what you want to do and they'll do their best to make it happen. The last time I went the staff was assisting a man who had been there since the store opened and were patient and genial with him the whole time. This place is the best (for copies and prints haha)! read more

Brian the customer service "specialist" is such a joke. Not only was he rude and a d bag, he charged us for the four samples of printed copies of paper, one of which he made a mistake on. I'll be back to get my $3.60 worth of return. read more

Ordered two items online that where in stock by the status on the website. After that I waited for fulfillment for a month. During that period first time contacted support for updates they told me that this is a special order and we will update you as soon as we have information from the supplier. After planned order completion date I contacted support for the second time and they told me that my order is shipped and the status "Processing" is technical issues of the website. In the end I received email notifications that both of my orders got canceled since item has been discontinued. This is ridiculous! This store is deceiving customers promising to do that it can't actually do. Beware when ordering something online from them. read more

Beware of their survey While I received helpful assistance in the store, however, they tell you if you fill out a survey about their performance you will receive a $10 off coupon. I filled out the survey and then was asked about which card I used for my purchase.... Then within 1/2 hour I received a fraud alert from my credit union. Then with some research, I discovered that there was a service for Smart Shopper attached to the survey which signed you up for a program that lets you know which items are cheaper at different stores. They charged my account $1.97, not much too worry about, but I discovered that they'd be taking nearly $10 out every month unless I canceled. Of course I canceled. It is disgusting that this is attached to the Office Depot survey so that you can inadvertently sign up for a service you don't want. It is really a scam. Besides closing the account on their web page, I also had to go to my credit union to be issued a new card. Do not do their surveys. Office depot should be ashamed. read more

Horrible place. I was here months before to do some photocopying. There was only 1 person at the counter. I paid with my debit card, and apparently I left my card. When I was driving away, I noticed that I don't have my card. I immediately called the store and the store clerk at copying dept. said she didn't notice any card. She said she looked around but didn't not see anything. When I got back to the store, she was adamant and said I did not leave my card there. I asked her, you do have CCTV, right. Immediately after hearing that, she opened the cashier and said, "oh it's here! WTH! Last Friday, Nov. 5, I dropped off my FedEx Return package. Today, November 9, I tried to track the FedEx package as I am expecting a refund. There was no tracking info which would make one assume it never left Office Depot! When I called, all they can tell me is, oh, we don't know where your package is." So frustrating!!!! Where is my package! read more

It is July 31, and apparently there are a lot of people here shopping for school supplies... Which should not be a surprise to Office Depot. They do not have enough staff, and the interminable wait in lines is matched only by the incompetence and confusion of the staff. They overcharged me for a set of pens that was rung up first; then overcharged me by $10 to order a thumb drive online, that they did not have in stock. (Although they had a package on the shelf for it...) It took 5 minutes for them to place the order, and then I got sent to the special desk in the copy department...where a series of two employees each separately did not know how to perform the transactions required. I noticed that they had overcharged me by by $10 and then... It took them 10 minutes to explain why it would take 25 minutes to cancel the original order for the thumb drive, and then re-order it, charging me the correct price. I asked them to commence the process, and they appeared to gaze at me in wonder, not sure what to do. They managed to return the original at the wrong price, but did not reorder the drive. At the correct price... I had to go back and attempt to perform the transaction again... Which they could not successfully do, and left into defeat to just order it from online at home. read more

What ever you do NOT order online right now. They have lots of items backordered but do not make that clear with any note at ALL. I placed an order for one item. Got a confirmation of that. Then they put through three shipping confirmations and charged my card THREE times. Called and was told the item was back ordered. I said why are you triple charging me for an item you don't have and haven't shipped? They say they haven't charged me yet it clear shows three charges in a row. This company is a fraud and the people who answer the phone are not trained to be helpful. I will never order from them again online or in store. Now I have to wait until the pending amounts go through and dispute them. I do not need additional BS during this time. read more

Paul Anderson, one of the managers at The San Rafael branch of Office Depot should in my opinion, be fired. The store lost my business because of him. I went in to exchange a Swingline Stapler which, had jammed and stopped working. I had the receipt taped to the packaging, but lost it somehow on my way to the store. Paul Anderson said I had not bought the stapler there. I assured him that i most definitely had. I won't go into all the details. Except for this one: Office Depot carries the Swingline brand in staplers and it would have been so easy for Paul Anderson to have picked up the phone, called the 800 number on the staplers packaging and made the exchange. Instead, Paul Anderson was argumentive and accused me of lying about having bought the stapler at Office Depot. He was rigid and unhelpful so i decided to buy my new printer elsewhere and could hardly wait to get out of the store. I own a small. business, and, bought a lot of supplies in the past from Office Depot. But that won't happen again. I noticed there weren't many customers in the store both this time and the last time i was in. With workers like Paul Anderson i understand why! I think the store is going under. read more

There's this guy name Brenden who's actually more than outstanding and very helpful . Along with his evening manager , they both were able to assist me in getting the right item . Brenden took the extra help to make sure that I've been satisfied . Thank you read more

So a person in a Hoodie can't browse the store before buying stamps. The asshole store manager accused me of being up to no good after trying to help me. I asked if they had any of their clearance Bluetooth speakers in stock. He told me no and I went to browse the next isle. He then followed me over and kindly said "I know you're up to no good, so I want you out of my store" I hadn't been in the store more than 5 mins. He then added "Bounce or I'll bounce you" as I proceeded to leave the store. I wish I could give zero stars, to be discriminated against because I'm not local fillipino or something. read more

Does anyone know what they are doing here. They is no sign of life from any employees here. They look like they are in misery. Closing the store would be giving mercy to the employees. Not helpful or have any clue what they are doing at the register. Instead of spending $80 here, I will go buy it from Amazon. After the merger with office max, Office Depot Has become the one of the worst places to shop. Save yourself some frustrations, and just go with Amazon. Best in the biz! read more

Yes. You've guessed it. Back to School is rolling around the corner, and I have decided to go to Office Depot to (obviously) get some school supplies. Wouldn't you think that there would be lots of employees at the store? No! There is a huge line due to only three cashiers working. The work staff should know that, because it's going to be a school night; however, they fail to see that. The long line resulted in a negative review. read more

Office Depot - Office Equipment Near Me - Colma, California

A+ for letting us in and helping us find what we needed 15 minutes before closing. The Filipino lady was very helpful when we had asked for resume paper, didn't need the whole 100 sheets, just 5 will do and so cheap too, 15 cents per sheet. She spoke into her headset to the guy by the copier and he was very helpful. Got a few other items too. F- for the cashier that didn't seem to like his job and didn't accept our wrapp giftcard pshhhh to you, ruined my nice office depot experience. read more

Good place for office supplies. Easy to find things and check out.

I came in to print labels and had no idea how to go about the process. The sales associate Chris was extremely helpful and very informative.

To be honest I haven't wrote a review for a long time, but i need to start again. Anywho, my review of this place is 5 STARS! YEAH BABY! So freakin convenient! I work super close to this place and I love it! It's Nice and clean, Associate are very nice, they check up on me like every 15 min. to see if I was okay and needed help. Very organized, and neat! Did i mention VERY CLEAN?! read more

I left this store 5 minutes ago because the cashier did not help me with a computer I wanted to purchase. I waited for 10 minutes and no one came. Disgusting service. Going somewhere to buy a PC. read more

Today is July 29,2014..1545..I've been standing in line patiently for the past 20 minutes at the printing place ..an old lady is ahead of me..three men are working behind the counter..I stepped in, none of them acknowledged my presence!! Not even a hi or "I'll be right with you". One guy with glasses keeps his face down like avoiding to look at customers..a man behind me got tired of waiting and eventually left..I'm still patiently waiting..GENE is the only worker who always treated customers with proffesionalism, kind demeanor and excellent service..the rest can learn from this individual..GENE you're the best..Office Depot has a huge potential with small business owners..I will definitely upgrade this rating once customer service is better read more

Every time I come here, there's no one to assist on the floor. Maybe they're short staffed every time I go? When paying at the register, it also takes a while. Today was exceptionally annoying when several people were waiting in line for one register, and next to us was the male Asian cashier who continued to socialize with the people in front of him as if we weren't waiting! Sure, maybe he was providing great customer service to them but when you see a long line and look at us not giving a rats ass. Annoying! read more