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    Ohana Auto Sales

    1.8 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    5 years ago

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    7 years ago

    Not very courteous that's all I have to say! Asked about a car and the sales guy just cut me off! Poor customer service!!!!

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    7 years ago

    Very junk customer service and the vehicle are not even well maintained the worst experience ever and ONLY LIE

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    7 years ago

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    Maui Auto Exchange

    Maui Auto Exchange

    4.7
    (12 reviews)

    As someone who lives and breathes cars every single day here on Maui, I don't throw referrals…read morearound lightly. My name is attached to every recommendation I make. I haven't personally purchased a vehicle from Maui Auto Exchange, but I have confidently referred numerous clients, friends, and local families to their shop. And the feedback has been consistent every single time. Honest. Professional. No pressure. Smooth process. That matters. In the automotive world, reputation is everything. If a business cuts corners, you hear about it. If they treat people right, you hear about that too. Maui Auto Exchange has built trust the right way. When I send someone their direction, I know they'll be taken care of. And that's what community on Maui is supposed to look like. If you're looking for a dealership that operates with integrity and keeps things straightforward, they're absolutely worth the call.

    CAUTION. Bought a car in June by end of July it had engine failure and I brought it to mechanic. Lo…read moreand behold that same mechanic provided me with documentation that right before I bought it the dealership brought it in for a quote on engine replacement and put high in spark plugs on to mask the problem to sell it. I have NEVER been more disappointed in a business on this island in my life. As a single mother, I spent $15,000 on this car which was my entire savings and now left with a car that I can not drive and can not resell because I would NEVER do that to someone else.

    Cars for Less Maui

    Cars for Less Maui

    3.3
    (62 reviews)

    Great experience with Cars for Less! I would definitely recommend if you're trying to save some…read moremoney. We rented a Jeep with a tent and camped during our stay. While the cars are used the jeep worked perfectly and the a/c worked which is exactly what you need. I also loved all the amenities that were provided in the car for us - towels, blanket, pillows, cooking gear, cooler, & toilet paper. Rudy was very communicative and provided us with info on where and how we could camp and provided and instructional video on how to set up the tent. Returning was very easy and they even dropped us off at the airport afterwards! We will be back to do this again.

    I don't like being cheated, but I think Rudy, of Cars For Less Maui, took me for an easy target…read morelast week. Our car was in the shop for repairs and we needed a rental for a few days. Over the phone, he quoted me a price of $29 / day and $197 / week. The weekly rate seemed the same as the daily rate, but we went there anyway. Should have seen a red flag. Since I didn't know how long my car would be in the shop, I started with the full week, with the understanding that we might bring the rental back early when our car was fixed. Ok. He charged over $233 to my credit card. $36 over his "weekly" rate. I thought it might be for taxes and such, but I couldn't reconcile it with the rental agreement, since it wasn't filled out. I figured we would sort it out when the car was returned. That was on Monday, after 4 pm. Oh, and the car had less than a quarter tank of gas. Rudy told me to return it a fourth full. How do you fill up a car to a quarter tank?? I thought it best not to argue with Rudy, since he did not seem like a pleasant person. Our car was repaired and I returned the rental after using it for 3 days. It was Thursday, before 4 pm. Cars For Less Maui was closed and locked up. Finally, a mechanic arrived and opened the door. He said Rudy was at the airport and I needed to wait. Rudy finally showed up and started working his calculator, to figure my refund. He told me that he was waiving the $60 cancellation fee, like he was doing me a favor. It seemed odd, since there was no mention of a cancellation fee when I rented the car and nothing on the rental agreement about it. Great, he did me a favor by not charging me something that he had no right to charge me. But, the total still seemed high. He said he was charging me for 4 days. Monday, Tuesday, Wednesday and Thursday. Hold on there, Rudy. I picked up the car on Monday. If I returned it on Tuesday, it would be a one day rental. If I returned it on Wednesday, it would be a two day rental. Since I returned it on Thursday, it was a three day rental. So, three days times $29 should be $87. Rudy said that was wrong because I picked the car up Monday morning. No, it was after 4 pm. Rudy said he would charge me for 3 days, but with the $60 cancellation fee. He gave me that choice, or I could pay for 4 days. I paid for 4 days, because he was acting like a tough guy. By the way, I also returned the car with a half tank of gas. Gas is expensive on Maui. Did that do me any good. Nope. One other thing. I never received an itemized receipt or completed rental contract. It doesn't seem like Rudy charges taxes or county fees for renting cars. Not my problem, though. I'll let Maui county work that out with him. I wish I had checked the reviews before doing business with Rudy, but I hope you don't make my mistake.

    Island Honda

    Island Honda

    2.7
    (171 reviews)

    New Review: March 26 We had an incredible experience at…read moreIsland Honda trading in our car today! While we didn't drive home in my 'future dream car' (yet!), Sebastian Gomez was absolutely wonderful to work with. He was patient, knowledgeable, and really took the time to help us narrow down exactly what we wanted for the future while making sure we found the perfect car to take home today. If you're looking for a stress-free, helpful, and friendly experience, definitely ask for Sebastian. Highly recommend! XOXO, ChelsieFletcher

    Where do I even begin? Island Honda is absolutely not the dealership it used to be when the…read moreKitagawa family owned it. The difference in professionalism and customer care is night and day -- and not in a good way. I spent the last two days trying to purchase a vehicle, walking in with $70,000 cash, ready to buy. Instead of being treated like a serious customer, I was met with disorganization, unprofessional behavior, and staff who seemed either uninterested or completely untrained. The current GM (as of March 2026) sets the tone, and unfortunately that tone is terrible. His attitude trickles down to several of his employees, and it shows. I currently own a Honda and even purchased the Honda Service package, but the service department here is a joke. The staff is unprofessional, lacks basic knowledge, and the manager... well, let's just say "winner" in the most sarcastic way possible. It's all a reflection of poor leadership. The only person who deserves recognition is Rita, the shuttle driver -- a genuinely kind, professional, and standout human being in a dealership that desperately needs more people like her. Lithia Motors should take a hard look at what's happening at this location. At this rate, it's only a matter of time before complaints pile up. The Better Business Bureau will be hearing from me.

    Jim Falk Nissan of Maui

    Jim Falk Nissan of Maui

    3.3
    (78 reviews)

    A big mahalo to Ryan, the mechanic at Jim Falk Nissan. He was professional, knowledgeable, and took…read morethe time to answer all of our questions regarding an A/C concern with our Nissan Leaf. What stood out most was his patience, clear communication, and genuine kindness. He took the time to explain the diagnostic process and findings in a way that helped us feel informed and confident in the service we received. Most importantly, Ryan earned our trust. When it comes to vehicle repairs, that means a lot. We appreciate his professionalism, integrity, and aloha spirit, and would not hesitate to trust him with our vehicle again. Mahalo, Ryan!

    Service was truly the worst I've ever experienced -- and this is for a car my girlfriend bought…read morefrom them. It was my first time bringing the car in for service. There are no signs showing where to go. There's a "Service Express" sign on one building, a garage to the left, and cars parked everywhere. I headed toward the garage, which is how every dealership I've been to before operates. A Nissan‑uniformed employee came out of the garage and yelled at me, asking what I was doing. I told him I was here for service and had no idea where to drop off the car. He told me to turn around because I was "pointing to the wrong direction." I assumed he was just a mechanic having a bad day -- turns out he was the service rep assigned to my appointment. He told me to drop off the keys and said the car would be ready in 2-4 hours. He asked for a number to call or text; I gave him mine. That was it. No explanation of what they were going to do, no offer of a ride home, no mention of a waiting area. Nothing. Four hours later, instead of contacting me like instructed, he texted my girlfriend. When I picked up the car, he handed me the paperwork, pointed where to sign, and again gave no explanation of what was done

    Ohana Auto Sales - usedcardealers - Updated July 2026

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