Thank you for replying to me . You guys did what I wanted …read more I made humbug because of the brake fluid that's all . Your service advisor and the young lady that helped me kudos to you guys for doing a great job . And I just wanted to apologize for making humbug, sometimes I get paranoid about things .I just wanted to make sure I find someone i can trust working on my vehicle I hope in the future I can come back and I promise i will not make humbug and just let you guys do what you do no questions asked Thank you .

First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

I had a leak in my radiator that needed to be replaced and ac wasn't working. That was Friday…read more Monday I'm driving what feels like a new vehicle! If I could provide 10 STARS I would! This is my "go to first" when I or my family have trouble with one of our vehicles. It is the best value for the quality of work done on Oahu! They back up their work and they are a "mom and pop" FAMILY OPERATION that is rare these days due to the way vehicles are made. If you want things done right the first time, then look no further cuz this is the place! They also do safety inspections too! Thank you TEAM AULANI and thanks for caring so much about our local community! I appreciate your willingness to try and save us money where you can!

Aulani's Garage does good work with polite and professional service. When my check engine light…read morecame on, I was able to call and schedule an appointment for early the following week. They took a look at my car, noted a few other things that needed attention, provided recommendations, and provided a price quote which required approval before proceeding with any work. After issues were identified, they were honest when explaining what was truly necessary versus what was simply a "nice to have". This is particularly helpful when you're on a budget as car repair costs can really add up quickly! I was able to schedule my car drop-off ahead of time, which was super convenient since their location is a bit cramped (right off the highway off-ramp next to Seafood Cartel). This made drop-off and pick-up so much smoother. Fair quotes, great communication, and trustworthy service all around. Recommended if you're in the Salt Lake, Aiea or Pearl City area! P.S. They also do safety checks! I was able to schedule an appointment ahead of time and they completed it within 15 minutes while I waited in their office.

I've been coming to Auto Repair of Hawaii for quite some time and know Glenn and Eirwin and have…read morehelped my Dad Bobby quite a bit with his cars and now myself and my husband's car. Both have been really awesome give great customer service and we love its central location right off the road through the bike path and the Best Buy parking lot. They are fast and we love coming to them for our safety check, I believe they still do walk ins but always easier to just call and make an appt. It's quick and easy. Thank you for all the hard work and we will be back for more car servicing!

Best auto repair spot on the island! trust me, I trust them! they do an excellent job! they…read moreassess and check everything leaving no stone unturned. they are very knowledgeable as they know what they are doing. the last thing you want is to get ripped off by false claims that you need something fixed when there wasn't anything wrong. I trust them and they have never done me wrong. if you want your car fixed right and get an honest service, Auto Repair of Hawaii

After a minor fender bender that left a sizable dent in my front bumper, I used Yelp Projects to…read morefind a repair shop. Auto Papa immediately provided a quote. I visited their shop and they explained my repair options in detail. The day of drop off was simple and they explained the repair. At pickup, the repair was PERFECT! I couldn't even tell a repair had been made and the bumper looked like it did from the factory. I would highly recommend using Auto Papa!

I called in advance to make an appointment for an estimate and they said no need, just come and…read moreit'll be 10 mins. I did as they said and showed up. ALL 3 of the employees on the premises avoided me. No one even bothered to look at me. I tried to approach nicely saying excuse me, and all of them don't talk back. They just gesture their hands at me to go away. Like I am seriously shocked... Horrible service. To note, I did go to the office first because I read the sign. But no one was there and I waited with no one coming in to help me. So that is when I tried to ask the employees. I've never been here before so I wasn't sure if someone knew I was waiting since I had no appointment, per the phone call. Well, now I know to never come here.

It's been 2 years since my last update and I'm here to say that the shop is still amazing!…read more Jessica responds to my texts and inquiries Right away and Darius, the mechanic, works efficiently and quickly. His work is the best quality and the best part is that I'm not being ripped off and being charged for more than what I need. Oahu auto shop is the best!

Had the wheel bearings done. They had an appointment available, price was spot on and they are…read morevery knowledgeable and honest with their work. Jessica replies even after hours to help with quotes and scheduling!

Aloha Lex Brodie, Truly appreciate the friendly, excellent service provided by Richard Silva…read more Have been coming to Pearlridge location for many years and credit Lex Brodie for keeping my 2012 Scion iQ healthy. Sincere mahalo!

Very nice people have good communication. Fast service, gives advise when things should be changed…read moreand no pressure sales

Been going to AIEA Auto for the past 30 years, use to be located across from Honda dealership on…read moreKAM Hwy, after Anna Miller, Father and Son operation, they moved to AIEA, right below 7-11 AIEA, same building. The Owner Clarke fix all cars ....except BMW & Mercedes. Very reasonable price, compare to the dealers. Open 6- days a week, close on Sunday. Tell him you read his review on YELP. And mention my name Derek, your be a life long customer. Aloha, Censei

Clark if great! Always accommodating on your schedule. I remember this first appointment I had he…read moresaid no need service come back in a year. Saved me $$. Use to have my car serviced every three months. We have three vehicles. His maintenance fees does not break our bank.

Great and honest mechanic. I always come here for my auto repair needs. I dont go anywhere elseread more

I tend to keep my cars for a long time and rely on regular maintenance to keep them running. As a…read moreresult, I tend to be very picky about who works on them. Gordon is a first class mechanic and has helped to keep my cars in good running condition. He's an honest person and won't tell you to repair items that don't need to be repaired. Safety is a big concern and when he found a hole in the drum brake case, contacted me immediately to let me know it needs to be replaced before I drive the car again. I've always found his prices to be fair and it's nice to have a competent person working on my cars. He does high quality work and stands behind it. I highly recommend you check him out if your car needs work!

Service was quick, and I was taken care of in under an hour for my truck's A/C recharge. The…read morewaiting room was clean, quiet, and comfortable, making the short wait easy. The staff was friendly, professional, and explained everything clearly. Overall, a great experience, and I'll definitely be back for future service.

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.

​I had two separate claims done here, and while things seemed okay at first, the actual pickup and…read morefinal handling of my car turned into a complete mess. ​Their communication at the end was terrible. I got a text and a phone call explicitly saying my car was ready for pickup. Because they told me it was done, I went ahead and returned my rental car to Enterprise. When I showed up at the shop, my car wasn't ready. It was still being worked on, had plastic on top of it, and I could see employees actively making fixes to it. They told me I had to come back in 20 minutes. If I didn't have a ride with me, I would have been completely stranded because I already turned in my rental. It's incredibly unprofessional to tell a customer their vehicle is ready when workers are literally still at the car making adjustments. ​When I returned 20 mins later, the careless garage work only got worse from there. Right after I signed the paperwork and turned my car on to leave, my dashboard lit up with errors, locking my traction control and tire pressure safety lights on. When I immediately brought it up to their mechanic(I believe his name was Arnold), he told me that they had put air in my tires, that they were all good, and I can go drive off. He claimed my two tire sensors were just suddenly "faulty" and that I needed to go get them checked somewhere else, completely refusing to help me with the issue. ​Honda didn't have an immediate appointment available when I called them the same day I picked up the car, so I took the next closest one. Also on that same day, I checked my tire pressures myself and found that every single tire was overinflated by a massive 6 PSI over the factory limit. I had to let the extra air back out to the correct level myself, but the dashboard lights stayed locked on. I had to pay Honda $270 out of pocket just to have them manually reset the software and clear the code. ​To top it all off, when my insurance company called the shop to confirm what happened, the shop actually lied to them and claimed my dashboard lights were already on before they ever worked on the car. That is a flat-out lie to cover their own tracks, especially since their mechanic explicitly discussed the sensors and the air they added right at pickup. Thankfully, my insurance company saw through it, took my side, and reimbursed me for the dealer fee anyway. ​Pearlridge Fender & Body is disorganized with pickup times, their garage work is careless, they refuse to help when they mess up your vehicle, and they lie to insurance companies to avoid accountability. Save yourself the headache and go somewhere else.

Had passenger side of my car repaired and painted. Parts took awhile but I was updated from time to…read moretime. They did a great job!! My car looks great!! I tell people it had a "face lift". They were not cheap but they take pride in their work and i appreciated it!!