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    Oklahoma Restaurant Supply

    4.4 (7 reviews)
    Closed Closed

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    8 months ago

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    9 years ago

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    7 years ago

    Very helpful and informative staff. Clean and well organized with a great selection. We will be back for sure. :)

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    9 years ago

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    12 years ago

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    12 years ago

    Staff was helpful and didn't mind showing us around and invited us back. Great supplies

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    9 years ago

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    Hahn Appliance Warehouse

    Hahn Appliance Warehouse

    1.9
    (153 reviews)
    $$

    First Edmond did not have microwave, sent to warehouse on AnnArbor. In the middle of truck park,…read morehard to get to. No one in warehouse. Finally went to office to get someone. Kid finally brought microwave. Pulled truck up and he was gone loaded my own box and fought my way out of the area. Worst customer service I have ever seen. Go to Home Depot and forget local. Not worth the disrespectful.

    My experience with Hahn's Appliances was extremely disappointing…read more After informing Hahn's that the Safeware extended warranty I purchased for my Frigidaire induction range had never been properly registered--and that Safeware had no record of my warranty despite me having the original receipt--I expected understanding and a sincere effort to correct the mistake. Instead, I was met by Alan, the manager, with an aggressive and dismissive attitude. Rather than acknowledging Hahn's error, both Alan and the salesman, Jerry, repeatedly emphasized that Hahn's was "losing money" by helping me and that they "didn't have to do this." Hearing that as a paying customer was unacceptable. Hahn's had already received my money for both the appliance and the warranty, yet I was made to feel as though they were doing me a favor by honoring what I had already purchased. Ultimately, Hahn's took back the defective Frigidaire induction range, and I paid the difference to purchase a Bosch induction range. At no point did anyone apologize or acknowledge that this situation resulted from their mistake. What made this even more frustrating was being told that this warranty problem had affected many other customers and was supposedly caused by a "computer error." I spent over 12 years writing software, and blaming the computer instead of accepting responsibility for a business process failure says a great deal about a company's culture. Software doesn't excuse a lack of accountability. Alan's confrontational approach and complete lack of concern about how I was treated reflected poorly on Hahn's management. Customer service starts with taking responsibility when mistakes happen, not making the customer feel guilty for expecting the company to honor its commitments. The only bright spot in this experience was the women at the customer service/payment desk. They were professional, competent, kind, and genuinely helpful. They deserve recognition for treating customers with respect. Unfortunately, this isn't my first negative experience with Hahn's sales staff. I previously assumed it was an isolated incident, but after this experience, I no longer believe that. The sales team appears to lack the training and professionalism needed to properly serve customers. I will never do business with Hahn's Appliances again, and I cannot recommend them based on the way I was treated.

    Oklahoma Restaurant Supply - suppliesrestaurant - Updated July 2026

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