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    Old Navy

    3.2 (101 reviews)
    Closed 10:00 am - 9:00 pm
    Updated over 3 months ago

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    Pants haul and for a great price!
    Mystery M.

    Old Navy always has great sales and promotions, so we shop here whenever they have a good sale going on. This location is located inside the Pacific Commons Shopping Center here in Fremont, California. It's a wonderful store with very resonable prices, even more resonable when they have a sale or promotion going on. This location gets really good busy, they are always busy with tons of people shopping for a good deal. The store is not as organzied as itcould be, but that's because the customers who shop here do not put things back on the shelves correctly. Often times you will find stuff on the floors and even left in the fitting room floors. The checkout lines here are really long, there is always a wait no matter what time you come. The wait can be a little while, but the line does move as a decent pace. The customer service is alright, the people that work here are friendly for the most part and they are helpful. Take advantage of the 10% off for completing their customer satisfaction survey at Feedback4OldNavy.com and they'll present you with a code valid for 10% of your entire purchase. It's a good store for good deals on clothing. :)

    Price check broken
    Moses R.

    The store is overall a mess & the staff are not friendly at all. Not willing to help, as if they don't get paid to assist paying & browsing customers. The older filipina/asian lady with the high bun needs serious retraining in customer service, constantly walking around mean mugging everyone. Trash, clothes & hangers on the floor. Mall Old Navy outlets have way better service & a cleaner setting. I do not recommend this location.

    Sale sale

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    13 years ago

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    9 years ago

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    13 years ago

    Great sales, good size variety, cute stuff for kids!!

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    11 years ago

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    12 years ago

    Love the look feel and selctions for the whole family! Bright and happy workers too!

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    18 years ago

    Very neat and clean store. The staff was super friendly helping me pick up jeans for my bf.

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    10 years ago

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    12 years ago

    Even if I don't like the selection of clothing the staff are eager to make sure I leave happy with something!

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    13 years ago

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    9 years ago

    It's the holiday season and only 2 registers are open?! Old Navy you lost my business

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    9 years ago

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    12 years ago

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    14 years ago

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    13 years ago

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    15 years ago

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    16 years ago

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    10 years ago

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    10 years ago

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    11 years ago

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    11 years ago

    Place is great. Never have a trouble finding the items that i need. Definitely one the best old navys that i have gone to.

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    11 years ago

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    Page 3 of 3

    Ask the Community - Old Navy

    Review Highlights - Old Navy

    I guess along with their sale on active wear they also had a yoga booth there signing up free yoga classes.

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    Therapy Stores - Wall decorations

    Therapy Stores

    4.4(536 reviews)
    9.8 mi
    $$

    This is an interesting store located on Castro street , Mountain View…read more It is called " Therapy Stores " because it carries so many cute items that would made you smile I love the painted shells , mini ceramic vases and trays . Some handmade dolls and animals: men and women mini felt dolls , stuffed animals that are so cute ! There are earrings , hair clips , leather handbags , wallets , pens , umbrellas with colorful duck heads , etc You would definitely find one that will make you smile !

    This was a fun store to peruse through in downtown Mountain View. It's surprisingly a NorCal only…read morefranchise of small stores selling gifts, accessories, and other small knick knacks. It's probably the best bet to get a gift that is cute and unique but you want it to lean more towards being western and not too kawaii and anime. Think of gifting a punny keychain or cute Jellycat versus a Chiikawa plushie or anime acrylic if that makes sense. Meaning that it's probably easier and maybe more acceptable to get a slightly more normie a gift here than it is elsewhere. As you can see, I'm learning what it's like to touch grass and re-integrate into human society. There's a good number of plushies, Jellycat and unique ones like a pink fairy armadillo mole one, tote bags and socks, nice range of jewelry, lots of California themed goods if you're looking for souvenirs that aren't mega generic, and they have a lot of other items as well. As with the quality and high regard some of these items have (Jellycats are NOT cheap), it can be a bit pricier, so make sure that you shop around and check prices elsewhere and that you actually truly care about the person you're getting stuff for and it's not a forced obligation one (family member you're ugh with or coworker Secret Santa that you barely know). Maybe a couple cute things I had my eye on, but it wasn't really for me (speaks volumes about me), but I can see how a store like this works in a pinch if you're gift shopping.

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    Ross Dress for Less - The top is clearly bent. Manager argued that it wasnt.

    Ross Dress for Less

    1.9(178 reviews)
    3.1 mi
    $

    I was shopping at this Ross with child when she had an urgent need to use the restroom. An employee…read moreat the fitting room told me to wait by the restroom door and said she would come unlock it. I waited for about five minutes, but no one came. I walked back to the fitting room and politely reminded her. She said, "Oh yes, I'll open it now." I went back and waited another five minutes, and once again, no one showed up. It was very frustrating because this was an emergency for my child. In the end, we had to leave the store without making our purchase. I understand that restrooms may need to remain locked, but when an employee tells a customer they will open the door, they should follow through--especially when a child urgently needs to use the restroom. I hope customer service improves so other families don't have the same experience.

    Two stars: one for the cute stuff and the fact that I know how to get here…read more This location seems to be getting worse and worse though every time I come here and is slowly becoming my least favorite location. I don't know why I still come here. Last time I bought something, went to self checkout, and found out the security alarm was still on when I got home, even after I thought someone removed everything. This wasn't the first time it happened at this location. To avoid coming here again, that time I went to a different location to have the alarm taken off and had no issue. I really don't see the point of self checkout at this location as others said. It provides no benefit here and is not that much faster, as you still have to go to another counter to get alarms, security tags and whatever the hell else removed. Plus they want proof of receipt/checking your items here. Today, I figured I'll give it another chance, but when I tried to pay with the cashier to try and avoid any mishaps, the lady says they don't have any bags. I was thinking like what the hell? You're a store, how can you not have bags? I told her I didn't want the item any longer and walked out. This was the last and final straw. Too bad, I'll have to stick with other locations. This location doesn't seem to care about helping customers or doing their job properly.

    Photos
    Ross Dress for Less - There's a line and this worker just standing on the phone with  the security  , shake my head

    There's a line and this worker just standing on the phone with the security , shake my head

    Ross Dress for Less - Frog

    Frog

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    Marshalls

    Marshalls

    2.9(121 reviews)
    2.9 mi
    $$

    I like this Marshall's staff is nice snd pretty good selection of goodies. What Is don't like is…read morethe way they set up the women's perfumes within the line while you wait. Makes absolutely no sense to me. It always holds up the line and if you are the one looking at the fragrances everyone is on your back. They are wondering if you're going to go up and pay or continue to look at the fragrances. I don't understand why they can't flip the display facing the back of the store. Just, like the men's perfume section is.

    1-Star Review - Marshalls at Fremont Hub…read more We have been loyal Marshalls shoppers for years, and my wife especially loves shopping there--particularly now that she is pregnant and we are nesting and looking for baby clothes and other baby-related items. Unfortunately, our experience at the Fremont Hub location today was extremely disappointing, primarily because of the conduct of the store manager, Lourdes. I am a disabled veteran with multiple surgeries involving both ankles and my knee, as well as a back injury. Because of chronic pain from these injuries, I sometimes need to sit and rest while my wife shops. Today, I sat in the furniture/chair area for approximately 6-8 minutes while my wife was shopping nearby. Lourdes approached me and said, "The chairs are for buying, not sitting." I have been shopping at Marshalls for years, and this was the first time anyone has ever told me that customers cannot sit on those chairs. There were also no visible signs indicating that customers were prohibited from sitting on the furniture. What made the situation particularly frustrating was what happened immediately afterward. Once I stood up, a family of four took the same seats. Lourdes walked past the area multiple times and clearly saw the family sitting there, yet she did not tell them to get up. I then asked another employee if I could speak with a manager about what had happened. I soon realized that the manager was Lourdes herself. When she approached, she apparently realized I was the customer who had asked to speak with the manager and then asked the family to leave the seating area. When I questioned her about the inconsistent treatment, she explained that the family was sitting there because they were feeding a baby. While I understand that may have been the reason, the issue is that she had already seen them sitting there multiple times and did not say anything to them, while she immediately approached me and told me I could not sit there. I also explained that I am a disabled veteran and that, because of my injuries and pain, I sometimes need to sit and rest while shopping with my wife. Instead of acknowledging the situation or simply apologizing for the misunderstanding, Lourdes became dismissive. When my wife tried to explain my situation, Lourdes interrupted her and said, "I am not talking to you, I am talking to him." That interaction was extremely disrespectful and unnecessary. My issue is not with the other Marshalls employees. In fact, the employees we encountered at this location have generally been very kind, friendly, and helpful. My issue is specifically with the way Lourdes, the store manager, handled this situation. If there is a store policy that customers are not allowed to sit on the furniture, then there should be clear signage and the policy should be consistently enforced with everyone. If exceptions are made, customers should be treated with courtesy and respect rather than being singled out. I hope Marshalls management reviews this incident and provides better guidance to store managers on consistent enforcement of policies, customer service, and treating customers--including disabled veterans--with basic courtesy and respect. Unfortunately, because of this experience, this location has left us with a very negative impression. 1 star.

    Photos
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    Old Navy - menscloth - Updated September 2026

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