I want to give a huge shout-out to this Olive Garden, and especially its manager, Shanikqua Calhoun, for the outstanding customer service and professionalism she demonstrated today. This review proves you don't have to get everything right; you have to take accountability and make it right when things go awry--even when it's not your fault. I ordered lunch for my team from this location via the website. The website offered delivery, so I chose it to make my life easier. The order was supposed to arrive at 12:45 but didn't arrive until 1:06. When it did, the bag contained only 3 of the 12 entrees ordered. The delivery driver had another order with an incorrect name and nothing else. I went to the location myself and asked to speak with the manager, who was already working to resolve the issue when I arrived. She offered to remake the order and refund me for the trouble, which was beyond generous. Everything was exactly as ordered on the remake. I highly recommend this location, but I'd say opt for pickup instead. Funny (not so funny) tidbit: After the manager loaded the new order into my vehicle, the delivery driver pulled up with the missing food . The manager remained positive and reiterated that it was a pilot program and that they were still working out the kinks. read more

Good Service. Good food. Place was very busy but we were sat down as soon as we walked in. read more

celebrating our 25th wedding anniversary. Wife chose Olive Garden, Monroe. we were greeted upon entry at 12:15 on Tuesday. Hostess was very friendly and seemed genuinely happy we were there. She suggested their creamy garlic salmon dish and fettuccine Alfredo along with some other specials. I shared with her our special day. She made us feel very special. our waitress arrived and knew about our anniversary. Our experience could not have been better. Best salmon plate I have had. Wife was very pleased with her meal. Our waitress: MikaylI R. offered us their complimentary dessert! This is a special place. we sincerely appreciate everyone making our anniversary special and look forward to making the Olive Garden a weekly event. thank you all. Sonnie and Patty read more

Olive Garden serves Italian-style food at reasonable prices. We have dined here four times for lunch over the last 2 years, and have been pleased with the level of service, the freshness of the ingredients, and the size of the bill at the end. What more could one ask? I mostly choose their Classico Lasagna with a salad since I avoid making both at home. Lasagna is too time consuming, and why is it that a salad always tastes better when someone else makes it, right? Olive Garden makes me happy when I chose to let them cook for me. Despite some low scores (almost every national franchise of any restaurant gets low scores), this location is dialed in for my wife and me. Looking for someone else to cook today? Has my "Give 'em a whirl" meter covered in marinara sauce and dripping with cheese. Dine here. read more

Olive Garden Italian Restaurant - Classico lunch Lasagna - Italian Near Me - Monroe, North Carolina

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I hadn't been to an Olive Garden in many years. I finally used my birthday gift of a free dessert with an entrée. I went traditional and ordered lasagna; it came with salad and breadsticks. For dessert, I had the tiramisu. I placed my order online. Once I marked that I was at the restaurant, a young lady brought my order out a little early. Everything was good, but I really enjoyed the salad. read more

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Place is nice, good ambiance and decor. Our waitress was very nice - sorry, forgot her name. We ordered the archicoke dip, which was vay too salty. I let her know, and it was taken off the bill, with her apologies. She checked back several times to make sure everything was OK. We had 2 different pasta dishes and they were both delicious. Bread sticks were yummy..Salad is a little "old on the menu", and I did not care for the dressing (personal taste - husband liked it), but it was not a soup day.... We would go back read more

Pasta and bread were great but found a bug in the salad and my friend found a long hair in her soup twice read more

Olive Garden Italian Restaurant - Never Ending Soup, Salad & Breadsticks - Italian Near Me - Monroe, North Carolina

It's been a while since we have been here and I have never had any issues. But tonight we went to the bar to wait to be seated. Bar tender never acknowledged us, after a few minutes we asked for a drink menu. We looked it over and was ready to order. She never came back to take our order, was at the bar 15-20 minutes before our table was ready. Waitress seemed new but was trying hard. Salad came out with no dressing and didn't look as good as it usually does. Entrees were good though. Wait times seemed long with a lot of open tables. read more

I went to Olive Garden after work one day. I ordered the Beef Rib Tortellini dish and it was terrible, so I ordered the Alfredo instead. I had Pasta Fasoli soup and Chicken Alfredo with broccoli. It was so delicious. The waitress that tended to me was amazing. She was very attentive to my needs and even gave me extra mints to take home and extra food. I went home with an entire bowl of Fasoli and fresh bread sticks as well as my left over pasta. So I had enough food for 2 more meals. It was a very pleasant experience. read more

This place is terrific!!! let's start with the sanitation grade of 99.5!!! everyone is friendly and inviting. Evelina was our server and she was wonderful! The food was excellent! We travel from Charlotte to this location! Have never been disappointed! we shared our thoughts with Toni, the manager.... She literally beamed. You could see that she takes pride in her employees & restaurant! We will be back! read more

I appreciate the consistency when it comes to the food. I always enjoy the Alfredo. I have noticed some pieces of grilled chicken seem strange but other than that, everything seems delicious. The breadsticks and soup are always great too. Service can vary but it has been very good. The atmosphere also depends on the time you go since it can get loud and crowded but it has nice lighting and leftover food :) read more

Olive Garden Italian Restaurant - Chicken Fettuccine Alfredo - Italian Near Me - Monroe, North Carolina

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I can't believe I still love OG after many many years, lol. It can be salty at times, but it still holds a place in my heart. My last visit was pretty good - I took off a star because it was incredibly hot inside the restaurant and there were so many flies. Normally it's too cold, so I think they had an issue with the A/C. Our waitress was good, but I had to remind her to give me utensils so I could eat my food. Also, she never came back to give us a refill. I tried a new app (new to me) and it hit the spot. I ordered the lasagna fritta. I would order again, but not with an entreè (too much food). My lasagna had a great bake with a crispy/cheesy top and a creamy center from all of the ricotta. The Alfredo and five cheese marinara was a great addition to the original. read more

Olive Garden Italian Restaurant - Lasagna Fritta - Italian Near Me - Monroe, North Carolina

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The service was quick and perfect the food Was really yummy it had a great taste and my waiter Casandra I think that's her name she was quick and nice read more

Went there for lunch first table light was way to bright asked could sit at another table the lady who took us to the table had an attitude sat us at another table light was just as bright but there were other tables were it wasnt bright light was hurting our eyes were like heck with this we left read more

Closest location to us. Decided to try this location out for our date night. I signed us up online on the wait list about 6:30pm. When I did that, it did let me know the wait would be about 35-45 minutes. We arrived around 6:50pm. and checked us in and was told it would be about 35-minute wait?? We decided to sit at the bar and order a drink while we waited for our table. At exactly 7:15pm, we sat at our table! Our waitress Chloe was AMAZING! She was super friendly and knowledgeable. Our order was put in and came out in a timely manner! I ordered the chicken and shrimp carbonara pasta, and it was DELICIOUS! my husband ordered the chicken tortellini, and he said it was delicious as well. We ordered the chocolate lasagna... I HIGHLY recommend it! it definitely satisfied my sweet tooth and hit the spot! Overall, it's not a bad location. The restaurant was spacious with a lot of seating. Of course if you go on a Saturday evening it will be busy. read more

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I recommend their lunch special of soup salad and breadsticks for a nice lunch that won't break the bank. I normally don't do chain restaurants for dinner as I like to support small businesses however this is a good option for lunch. read more

If I could give more zero star I would Do not go to the Olive Garden in Monroe. The service is awful and unless you are their ethnicity they ignore you. The food was rubbery and took them so long to make it. When you tell them that the food is not edible they charge you to remake it. They take another 30 mins to bring it out so you don't get to eat dinner with your family. They then come out with the food and tell you that they are going to comp it and then they tell you they aren't going to comp it. They take off the second one they charge you to remake it. They then threaten to call the cops because you are making your point. To make matters worse there was a roaches climbing up the walls. Lacey the manager is very rude and does not worry about the customers. She says they have to make their money. If you like to be overcharged go there. read more

Olive Garden has no shocks, right? Wrong. I could not believe the prices; they were at least 10% lower that I had anticipated. Local lunch and dinner prices have shot up as everyone knows. Does this mean that inflation is going down? Hopefully. Many retail and food service places close their doors when inflation keeps families at home. We shall see if this is a promising trend. But the amount of food was the same as usual - giant salad, unlimited breadsticks, free refills. I had the eggplant parm again, with a small spaghetti side serving. It was not oily this time. It also had extra cheese on top. I was able to take home quite a lot of uneaten food, esp. salad. My friend had the soup and salad, and was happy with it. I had half and half iced tea. The parking at 1 p.m. was reasonable so we had no problems getting a place. The service was good, but the girl looked tired, and she forgot the lemon. Dining out was much nicer this week with lower ambient temperatures. I hope that trend lasts as well. read more

Called and made reservations. Arrived on time was told 25 minutes. Ok Seated 1 hour later. Yes they were busy for the amount of staff available but had many empty tables. 4 hostess, 1 guy running orders in and out, why 4 hostess, if you cannot seat people you need servers not hostesses. Once seated we waited for our server, 15 more minutes. He was running. Soup was ordered, 2 received soup, 3rd waited almost 30 minutes. Ordered endless soup and salad apparently endless is one bowl, even when more was requested. My son was last to receive his meal , when all 8 others were done eating his chicken pasta was finally ready. Never seen a manager once read more

We come here all the time, well we did, but not anymore, and surely wouldn't again... not after the rudeness that your hostess with the braids showed to my family. It is illegal to refuse to seat somebody who has a disability in a specific section in an effort to accommodate them and their party! Management should definitely notify her of this as we will not be returning. So you can get an idea of who this is, it happened Sunday 7/31, after church, around 2:00 or so. read more

Olive Garden Italian Restaurant - Italian Near Me - Monroe, North Carolina

This was a great experience for me and my family. Toni, one of the mangers, did an amazing job to help us out, at first we were sat at a table with chairs, which with a toddler can be difficult, we wanted to move but because of a bigger party we had to stay. Toni went out of her way with a free appetizer and dessert to make up for it. The food was good and even when we all split something still took home leftovers. Our serves were also very sweet and made sure we were taken care of while dining. Will be back again! read more

I won't come back! Food was gross. Had fried calamari that was undercooked and looked like it was just soaked in the oil. Also had mozzarella cheese sticks that were soggy. We only came for a drink and appetizers. Glad we didn't spend any money on a full meal. read more

Went there for the chicken scampi. My favorite in every other Olive Garden except here. Spicy with heat! Since when is Italian food spicy? Never! Never going back for their version of authentic Italian food, horrible! read more

WORST SERVICE EVER!!!!! Amanda walked past us three times after we were seated and never even acknowledged us. After we finally stopped her, she said, "What do you want to drink?" Super rude. Service was slow. Just a terrible experience. read more

It had been a minute since we ate here so we thought we'd give it another try. Our server was friendly and attentive. I love the salad and I think if I ever go back, I'll just have soup and salad because my lasagna was awful. It was so dry that I ended up using some of the dipping sauce to help get it down. Bread could have been fresher as well. You also have the choice of Blue Moon or Bud Light on draft. If you are going to have a draft selection, is it even worth it to only have two? Anyway, did I mention that the salad is good? read more

Good good. We just waited over 40 minutes for our food. Thats not acceptable. Not sure what took so long but the waitress kept apologizing.

Went on Sunday. We wanted to sit at the bar....was told that there was no bartender. Manager was very condescending and as much as I hate to admit it, we went across the street to Chilis, they had a bartender and we got in and out with the service we expected from Olive Garden, not chilis. Very disappointed. read more

Just a good meal and a good price Salads are always great and there bread sticks are Awesome read more

The food is always good here and the waiters we get are usually nice and polite. This time we got a waiter names Toloria , as soon as we started ordering drinks she had an attitude I dismissed it and didn't think anything of it. We ordered our food and she didn't seem happy to serve us at all. After we got out food my daughter had a few croutons from my salad (she is 2) after me and my sister asked for some more soup and salad she said she will need to charge all of us because we all ate the salad. Mind you only I had the salad and my daughter has a few croutons. She told me its the rules and from all the times I've been here that has never been a problem. She asked if I wanted to speak to the manager and I did the manager never came out and she changed her mood after she came in from the kitchen. Im guessing it was something the manager told her. We still asked for the salad and soup and never ended up getting it. What's the point of unlimited soup and salad if we are going to be told she will charge our whole table. I lost my appetite by that point and didn't even bother. Im not the one to complain and be a pain but this was a bit ridiculous. We always got great waiters and no one ever said anything about my daughter having a few croutons. read more

Olive Garden Italian Restaurant - Shrimp Alfredo - Italian Near Me - Monroe, North Carolina

Alright this review is gonna throw you for a whirl. So firstly I sit down with no wait, perfect. The waitress comes up with a trainee ( the waitress was being super condescending and rude to her). Personally if I was training for this job I'd have let her hear it then I'd have walked out the door, I digress. Time goes on we get our drinks and I feel something that feels like it's running up my leg. I say something to my friend I'm with and we took a flashlight out under the table ( we see nothing) so continue with our meal. About 10-15 minutes later my friend feels it as well, we both get up pull the flashlight out again and it's a huge bug ( I thought it was a cockroach but it may have been a water bug). We get our waitress and she brushes it off and makes a joke about how we are scared of bugs. Never have I seen something like this situation handled so poorly. She sweeps up the bug and we continue on with our meal. Later on she comes to our table and says "she said I could give you a free dessert". I never asked for anything and this was a kind gesture but I'm not even sure who "she" is. From my perspective a free dessert does not cut it. This situation was poorly handled by their management and our waitress. I would not recommend coming to this establishment, just save yourself the trip. If I could give 0 stars, I would. read more

I'm not a fan of chain italian restaurants but my friend wanted to come here for her birthday. We got sat at a larger table in the middle of the dining area. We waited a good bit before we were even greeted. A girl told us she would be right with us. A few minutes still passed by and she never came around. We all ended up talking and catching up and heard a big boom on the table. We turned and saw that she had a tray in her hand and place a wine bottle on the table and walked off. She came back and greeted us. She was nice but service was slow. I ordered the sampler appetizer because I wasn't that hungry. I got the mushrooms, calamari and toasted meat ravioli. Ravioli and mushrooms were pretty good. I was NOT pleased with the calamari if that's what you call it!! It was NOTHING but breading. It honestly looked like I ordered popcorn shrimp. My friend asked for a piece and she tried one and spit it out and said there wasn't even any calamari in there. I wasn't expecting it to be perfect but I did calamari and not breading. Gross. The server told my friend she can have whatever she wanted on the dessert menu since it was her birthday. She picked the tiramisu. Server later came back and said the tiramisu was FROZEN! My friend wanted to get the cheesecake and the server also told her that it was frozen too! That is ridiculous! She finally got the chocolate lasagna. Never again. read more

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The food was absolutely Amazing! Even my husband enjoyed it and he really isn't a big Olive Garden fan. The service was just OK as we had to continue asking for things she had forgotten about. With her only having 2 tables, we should have received more attention than we were given and she should have returned with items much faster than she did, but it did not make for a totally unenjoyable experience, so 4 Stars overall... read more

Came in for lunch on a weekday. There is a shared parking lot with plenty of parking. When I entered I was greeted and there was a wait. I went to the bar instead for immediate service. They were not prepared and were severely understaffed. The bar tender was stressing and dropped some alcohol. When people left the serving areas weren't cleaned. It was quite a unique situation. The persons in the kitchen were able to make some great tasting food in a timely manner. I had soup unlimited with a chicken pitta sandwich and a desert cup of strawberry whites chocolate. It took a while for the food to come out but it was hot and good. That was the best part about the experience. I was asking several times for other needed items like water, silverware, etc. I don't know about returning during lunch hours..... read more

Olive Garden Italian Restaurant - Italian Near Me - Monroe, North Carolina

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Food and service were great- but apparently the bartender was brand new. In addition to waiting awhile ( which I understand), the drink I ordered came out nothing like I had before. I ordered the Italian Sunset which was supposed to be a light magenta color with pineapple/ vodka. Not sure what mine had in it but it was dark purple with a head- I drank it and it was very heavy on syrup- like a thick grape koolaid. Tonight's bartender definitely needs a little more training. read more

Always the Olive Garden, great salad, great breadsticks if you ask for extra garlic on them and modest entrees. Most of wait staff are cutting their teeth here so be prepared for some shortcomings. Most are generally in good spirits! We ask for Christy to be our server and Carolyn is the GM. Come enjoy and try not to be a food critic while dining here this a family friendly place and is not the place to be pretentious. Kids are part of families so if you dislike dining around kids this is NOT the place for you? read more

Olive Garden Italian Restaurant - Bar area is our favorite! - Italian Near Me - Monroe, North Carolina

We have enjoyed this location a couple time now. Both times were to go and the food was ready when it said it would be with everything in the bag the bag of you know what I mean. Being a chain that started near Orlando Florida they have came a long way so you know the food is good. I will say they have got a little pricey but with that the food is so good each time. read more

Good Hospitality and quite Location. My family love it. Foods are great and reasonable price

Tuesday evening and it looked slow. We were quickly seated and waited...and waited...and finally thought that maybe we were supposed to order on that screen at the table. I started to look at it when a server approached and asked me if I needed help. I asked her if I was supposed to request service on there and she laughed and said no. She kept laughing and walked away. 13 minutes in and we're leaving. Not even a water. read more

There were flies everywhere! The customers next to me were killing them on the window!! There were children kicking and screaming and being nasty! As if it was Mc Donald's!! $16 a plate so I can get kicked and disgusted!! And last but not least: their food came from God knows where: hard, crusty, old!! Is better if you just buy yourself a Chef Boyardee and avoid this hassle!! read more

We ordered our drinks immediately it took them atleast 15 minutes to get the drinks and bread. We didn't get any silverware. She brought the appetizer out and it was cold in the middle. When we got our entries it was very greasy and the spaghetti and meatballs seemed to be like it was microwaved. We had thoughts to just walk out because the food and service was so horrible..... I still paid because I'm a good person. The people beside us had problems with their meal as well. read more