Cancel

    Open app

    Search

    Oliver Peoples

    4.2 (133 reviews)
    Closed 11:00 am - 7:00 pm
    Updated over 3 months ago

    Services - Oliver Peoples

    Eyewear fitting

    Oliver Peoples Photos

    You might also consider

    More like Oliver Peoples

    Recommended Reviews - Oliver Peoples

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Receipt doesn't have any information regarding warranty on lenses.
    Karan K.

    I've been a long time Oliver Peoples customer. I've purchased their products for myself and my family since the mid the 2000s. My father purchased a pair of glasses and prescription lenses at this location in late November 2019--his first prescription glasses as a matter of fact. The total cost was around $1385 with the lenses being $875, as he opted for the best quality lenses available. We still have the receipt with the original jacket (pictures posted). Since purchasing the glasses, the coating on the lenses started failing. We are not close to a OP store and we definitely didn't go to South Coast Plaza during the covid lockdown period/pandemic. I'm 100% certain the mall wasn't even open during the lockdowns and majority of 2020 and vaccinations weren't even available till spring 2021. We went to the store today to show the glasses and shockingly didn't receive any help or consideration from the staff. We even explained that we avoided trips to the mall during the pandemic and that restrictions in California were just recently lifted in California as of Feb 2023. 2 staff members (one was named Esther) suggested purchasing new lenses even though their hasn't been any changes in his vision. Another employee was extremely condescending (didn't catch his name but he was a man wearing a mask) and accused my father of cleaning them with a product that ruined the coating. My father explained to them that he still has the original soft cloth that came with the glasses and only uses an OP cloth to clean them. There was no apology or empathy, what-so-ever, from either one of them. As a matter of fact, Esther suggested purchasing new lenses since these lasted 3+ years. Ridiculous. The reason he purchased the best lenses was because he thought they would last a long time. I never imagined that OP wouldn't stand behind their workmanship---or in our case, the lack of it. It is obvious that the coating failed prematurely. I still have a pair of 15+ years old OP glasses from with lenses purchased from LensCrafters and the lenses are still good. Not that OP cares (clearly), but I'll never purchase OP products again. Never did I imagine that such a large luxury brand won't stand behind their work and value their customers. We didn't demand a refund or anything. We just expected OP to stand by the quality that they claim and remedy the situation appropriately. Instead we were treated rudely with utter disregard for customer service.

    Entrance
    Huey B.

    After getting my favorite sunglasses badly bent by a coworker but also in need of some new temple ends, I stopped in at the store in Costa Mesa. Upon arrival I was told that entering the store would be by appointment only and was told that there was a spot open approximately 45 minutes from when I got there. I told the friendly young lady that I actually needed repairs on my existing pair. She immediately took my glasses and told me she could take care of it and told me that she would call me shortly. I went back about an hour later and lo and behold my sunglasses looked like brand new again. Not only did Eileen change out a bunch of parts including the noose pads and they temple end and she also perfectly adjusted the frame which was amazing. On top I was told there would be no charge and I was thrilled. This is what I call customer service, and this will be my go-to store going forward. Thank you, Oliver Peoples, not just for a great pair of sunglasses but also for your amazing service.

    His and her glasses.

    EXCELLENT SERVICE! I've been to many fancy optical boutiques over the 30+ years I've been wearing glasses. Brian took excellent care of my wife and I from start to finish. It's nice to deal with just one quality person. We live in a time when bad service is abundant and outstanding service is becoming increasingly rare. Brian treated us like a business owner genuinely interested in our satisfaction. Our Aetna EyeMed insurance was accepted. My transition lenses are terrific. Our glasses turned out great. We are first-time customers of Oliver Peoples. Going forward, this is our new go-to place for fashionable quality eyewear.

    See all

    Photo of Te S.
    0
    12
    1

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    19 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Josh B.
    1682
    59
    9

    18 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 4 of 4

    Ask the Community - Oliver Peoples

    Review Highlights - Oliver Peoples

    In the end everyone fixed their mistakes and I am now the proud owner of an amazing pair of Paul Smith glasses.

    Mentioned in 10 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Eyewear & Opticians 11,574 times last month within 15 miles of this business.

    Verify this business

    Feinerman Vision

    Feinerman Vision

    4.9
    (830 reviews)
    5.1 mi
    Free consultations
    Certified professionals

    Ten years ago, I chose Dr. Feinerman for my LASIK surgery, and it was one of the best decisions…read moreI've ever made. It truly changed my quality of life. From my initial consultation through surgery and every follow up visit, the entire experience was exceptional. Everything was organized, efficient, and professional. Dr. Feinerman and his staff treated me with kindness, respect, and genuine care, and I always felt well informed and completely at ease. Looking back after 10 years of excellent vision, I knew I wanted the same level of expertise and care when it was time for my next procedure. When I recently learned that I needed refractive lens exchange (RLE) surgery, I never considered going anywhere else. Returning to Dr. Feinerman after 10 years was an easy decision because of the confidence and trust he earned during my first experience with him. My preoperative appointment was incredibly thorough. Dr. Feinerman performed a comprehensive examination, carefully reviewed my results, and explained everything in a way that was easy to understand. He made sure I knew exactly what to expect, and his knowledge, experience, and attention to detail immediately put me at ease and reinforced that I had made the right decision. I had my first RLE surgery yesterday, and the entire experience exceeded my expectations. Seeing Dr. Feinerman before and after the procedure was incredibly reassuring, and my postoperative appointment today confirmed that everything is progressing as expected. Because my experience has been so positive, I have already scheduled surgery for my other eye. What truly sets Dr. Feinerman apart is not only his exceptional surgical skill but also the confidence he inspires in his patients. He never rushes through appointments and takes the time to answer every question thoroughly, ensuring you feel comfortable every step of the way. His professionalism, meticulous approach, and commitment to achieving the best possible outcome are evident in every interaction. His office staff deserves recognition as well. They are welcoming, organized, efficient, and always willing to help. Every interaction has been very pleasant, and every appointment has been handled professionally and efficiently. Your vision is priceless, and choosing the right surgeon is one of the most important healthcare decisions you'll ever make. Dr. Feinerman combines exceptional surgical expertise with integrity, precision, experience, and genuine compassion. He is the kind of surgeon who makes you feel confident from your very first consultation and continues to earn your trust every step of the way. After trusting him with my eyes twice over the past 10 years, I can say without hesitation that I would recommend him to my own family and closest friends. If you're looking for an experienced, skilled, and compassionate eye surgeon, you can feel confident knowing you're in the hands of someone who is dedicated to excellence and committed to providing outstanding care from your first consultation through your final follow up. I'll be back to update this review after my second surgery and let everyone know how everything turned out. Based on my experience so far, I couldn't be happier with my decision to trust Dr. Feinerman with my vision.

    I was lucky enough to get ICL surgery done with Dr Feinerman over a month ago. One of the best…read moreinvestments I've made. I initially came in for a LASIK consultation but it was found that ICL was a better option due to my cornea shape. I had great results and 20/20 vision immediately after surgery. Healing went great and I immediately went back to work the next day. The office is punctual, professional, and very helpful. I would recommend Dr Feinerman to everyone and am very grateful to have had this life-changing procedure.

    Photos
    Megan Thee Stallion got LASIK by Dr Feinerman and is proud to pose with him for this pic.
    Megan Thee Stallion got LASIK by Dr Feinerman and is proud to pose with him for this pic.
    Kehlani is now 20/20 without glasses or contacts after LASIK by Dr Feinerman.
    Kehlani is now 20/20 without glasses or contacts after LASIK by Dr Feinerman.
    Instagram marketing specialist Emily Ryu and fashion blogger Sophia Chang are both 20/20 after their LASIK.

    See all

    Instagram marketing specialist Emily Ryu and fashion blogger Sophia Chang are both 20/20 after their LASIK.

    Oliver Peoples - opticians - Updated August 2026

    Loading...
    Loading...
    Loading...