The manager, Kandi is a person that I have dealt with for decades. She has a remarkable talent in being caring and supportive. I have bought almost 100% of my frames there since they opened. The rest of the staff that I have come across lately, is not even close to her humanity. The product is great, however I don't care how great the product is, if the people that I deal with are off-putting, I won't return. As a side thought, I noticed the complaint by Matt B. Oliver Peoples was bought some time ago by Luxottica. However, the original location which is the one on Sunset, retained it's independence if I understand correctly. So if I am correct it could follow that the "local" Sunset Blvd. store might note neccessarily be informed of what Luxottica's site offers. read more

After posting this review, the Malibu store reached out and immediately resolved this which I am greatful for. I do hope that they get rid of Luxottica however (the company you are supposed to use for warranty issues) as Luxottica has still been unhelpful in resolving this issue and has continued to not resolve. Thankful that a manager at OP actually saw this and did something about it.. read more

This location needs better staff that are more knowledgeable. Drove here to get glasses fixed and after they told me not much was able to be done, I called and went to Malibu to get everything I needed fixed. Wasted time by coming here and also not what I would expect from this brand. read more

Guy who works there is so stuck up and thinks he invented the OP brand. Went in there a few weeks ago to buy some new sunglasses after being a long time patron of the brand. The lady working there is very nice but the guy is so rude and will take any opportunity to make you feel like you don't belong in the store. Also went in to get my sunglasses tuned / cleaned up and they fit better but gave them back smudged up. Makes no sense. Not going back to this location. read more

Thank you Rudy for making my shopping experience so effortless and enjoyable! It was the best experience ever finding the right frames. You are a true inspiration. read more

Clueless staff don't even know their own products. Told me they can't fix my sunglasses because they don't offer the color anymore, even though they're in stock in my color on their website.....a sad attempt to try to upsell me. Taking my money to Garrett Leight instead. read more

Things have changed here. Service / wow They're way nicer and way more helpful. The styles are better but they still dont give up on their classic designs. I highly recommend this brand now, it is not cheap yes but it is quite good , and you can see they have a long heritage now for sure, this is a Los Angeles Icon now. read more

Oh my gosh am I thrilled with my new lenses from Oliver Peoples!!! Candy is simply perfection with her customer service, expertise and calculations which can be a bit trying when I'm asking for progressive lenses within a fairly small lenses, yet she was SO spot on!! All who I dealt with there were super helpful and pleasant!! I will be back!! Thank you!! read more

Visited Saturday, June 26th 2021: Greatly appreciate that the staff were masked. I also appreciate that there is a sign on the door, though it could be bigger, letting people know that a mask is required. What I DON'T appreciate is that management is not allowing staff to enforce it! Dear management: I understand everyone needs to get back to business, but I also know that there is still a pandemic, not everyone is vaccinated, and there is a variant that is on the rise in the US. It is incredibly irresponsible to put your staff AND clients at risk, because YES, you can still get the virus even if double vaccinated. To the maskless elder man in shorts with thinning hair who stormed in early that morning shouting that he was double vaccinated: YOU are a rude and selfish person, and maybe best you shop elsewhere or better yet, stay home. Discouraging how quickly the respect and awareness we showed each other over the last year has vanished... read more

Great place to get fitted and purchase your new pair of sunglasses or everyday glasses. The staff is very friendly and they ensure you look great when you leave in your new shades read more

I love Oliver Peoples(OP) but only this store because this store is their original where the 2 founders still own it since it opened 30 some years ago (wow before I was born...haha). Though OP has been sold to Luxottica just like all the other name brands, this store still carries some of the specialty frames and sunglasses since it is not a corporate store. It sure is too bad that Luxottica basically have monopolized the sunglasses business. There really is no individuality anymore when it comes to sunglasses. Whether it is your top of the line Chanel or Cartier, or if it's your RayBans or Oakley, they are now all made from Luxottica. Since the founders are still involved in this store, they understand the need of being unique instead of just offering all cookie cutter sunglass. I recommend this store highly however why just 4 stars? Well, it is hard to give any sunglasses store 5 stars because I sure like to see a top brand that is NOT owned by Luxottica. Peace out! read more

Oliver Peoples - My new shades, yay!! - Eyewear & Opticians Near Me - West Hollywood, California

Rudy was extremely helpful and nice! Helped a ton with a difficult situation. Excellent store with cool high quality pieces and a friendly staff. Definitely check it out if you're in the area. read more

I have a pair of Cliftons that are about three years old. I love these sunglasses but they have seen their share of wear and tear. So I decided to take them to Oliver peoples and see if they had any repairs/maintenance options. I was greeted by Rudy, the store manager who pretty much gave me a quick rundown on what could be done. He was kind, professional and most importantly very meticulous about social distancing and had a Hand sanitizer dispenser available. Rudy suggested that he'll contact me as soon as the lenses are replaced and that he'd give my sunglasses a 'full tuneup' as he likes to call it! He is very knowledgeable, thorough and helpful. Thanks man, I am sure you will make them look like new! Also appreciate your kind words to be extra cautious as a motorcyclist. It's folks such as yourself that know to share the road, make it safer for us. This was an extra bonus and act of kindness on an otherwise business as usual day. Thanks Rudy! read more

The Last time I was there I felt like I was unwanted in the store . I literally was escorted out of the store by someone who worked there . There were also assumptions made about what I could afford . The guy who escorted me out of the store made a comment about how he couldn't afford frames either if it wasn't for his discount . It's a shame I really like this brand and location . I've Only been here a couple of times and I've easily dropped $1k just on lenses alone . I wouldn't recommend coming here if you are a person of color and or "not obviously monied". The customer service is not equal amongst customers. read more

This is not a review regarding the service or the products. I am a long time customer and have always enjoyed shopping at this location. I stopped by the store earlier this week to get my frames adjusted but noticed that there were customers inside with no mask on and noticed that they also didn't have any signs indicating that a mask is required to come inside. We are still currently under a mask mandate as there is a new variant going around the state. I don't feel comfortable going in to this location anymore and I wish they would follow the state mandate and not put their customers at risk. read more

Thanks to Rudy and the peeps at OPLA. Our family likes this particular shop for its selection of quality eyewear and great service. Get on their email list for special announcements and sometimes discounts or sales. You could shop Oliver Peoples at fine department stores but pay them a visit and you might notice the selection here has some unique and different styles compared to other locations.Parking is convenient and usually plentiful during the day. In the evening it could fill-up because of the restaurant traffic. read more

I just popped into the store to get a pair of my new Benedict sunglasses fitted and Rudy was very helpful and nice. He made my day. Thank you! read more

Excellent glasses for excellent "Peoples" This was my 4th time coming here, twice a few years ago, and again last week and today. This time, however, I came armed with a coupon for $150 off a pair of prescription glasses. Nevertheless, with all the bells and whistles added, your new oculars can get up there in price. In case you are wondering, the coupons usually arrive in the Spring time and will begin arriving after your first visit there. I am pretty sure you could sign up for their emails or mailing list beforehand... I have not gone through this route so don't quote me on this. Fortunately, the service is always great. Kelvin was helpful in picking out the right glasses for me. Additionally, Oliver Peoples never gets too busy and I have always received timely and hospitable service. Most importantly, their selection of frames is amazing! I highly recommend going to their website beforehand and writing down the names and colors of your desired frames, in order better to help you make your decision and visit at Oliver Peoples a lot faster and smoother. read more

Oliver Peoples - My new frames: Willman 49 Coco/AG - Eyewear & Opticians Near Me - West Hollywood, California

OPs rock! I own a pair and LOVE them.. and get compliments on them all the time. Came here last Thursday for a special event. They had a DJ, open bar, and shades for $120!!! What you say? That's right! Sadly, I didnt find any.. :( But, my friends did! :) And I got a glass of white wine. :) read more

I love Oliver Peoples but I think I will order online from now on. I went to the store. No glasses were out, I was allowed to open the drawers but the guy was so rude i was afraid to even look. He did adjust my glasses but what an attitude. No one was in the store, no glasses anywhere. I told him I wanted to get a new frame. He did not offer to help me at all. I won't go back if he is working. ugh read more

This is a fantastic place. It's been around for many years. Excellent service. I use them to fix my glasses. They always get it right and work with you to see what you like/need whether it be tinted lenses or a new prescription. Glasses experts, very professional and careful and honest. Good service. They also sell their own brand of glasses which are very nice and there are tons of options as the store is pretty large. Free parking behind the shop. Walking distance from other stores and restaurants. read more

I give the Oliver people's glasses 5 stars as I'm a long time buyer of the brand and love their products but I give 1 star to the service we received. No one greeted us even though there was 2 gentleman standing behind the counter. No one helped us but when another couple came in both of the guys went to help them. I'm not sure if it was our looks or something else that didn't appeal to the guys working here. We asked for coffee they said they don't have any, we asked for water (as we have been in store browsing glasses for over 45 mins) and they said they don't have any water. The guy said that it's a new policy and that the store can't afford to give out water to customer. It's surprising that a brand like Oliver's people treat customers who are paying over $300 a pair of glasses like that... and that's how we won't be coming here anymore. read more

Couldn't be happier with my latest Oliver Peoples experiences. Having a petite face the Blithe sunglasses were the only specs that fit. After 17 years of wear they were destroyed. The lens beyond rescue. Last Friday I brought them in by chance & low & behold one week later they were as good as new! Happy customer! read more

Rudy was amazing. The place I bought my Oliver people's glasses from butchered their shape. Rudy rescued them! He was incredibly nice and a joy to work with. Thank you! read more

Rudy the manager is the best. He helped me out with an issue I was having with my favorite glasses. Highly recommend, professional all around read more

Kelvin helped me out, very nice guy. The staff is super cautious of Covid. Kelvin wore a mask and new gloves while handling my glasses and sanitized them thoroughly before giving them back to me. read more

I recently ordered a pair of prescription eyeglasses from this OP store via telephone. Rudy handled my order and he was quick, communicative and flawlessly executed my order. I love my new eyeglasses (Coren in denim)! Thank you for helping me out during this global pandemic. read more

I went to this Oliver Peoples excited and fully prepared to to buy a new pair of glasses. I had looked online and had noted a handful of frames I was interested in. But what an unpleasant experience it was. The employee who 'helped' us was disinterested and unhelpful. He seemed annoyed at any questions, declared with confidence that they only had one style in a particular colored frame I was interested in, though later we ended up finding more styles in that color on the shelf. He even commented on my nose bridge and said it would be difficult for me to find a comfortable pair of glasses (I assure you my nose bridge is quite un-extraordinary.) At this point, I realized I had no desire to spend any money here and we left. read more

5 Star service. Kelvin with Oliver Peoples Eyewear is AWESOME! Kelvin is polite, personable, professional, trustworthy, dependable, honest, and prompt in returning  calls . Kelvin provides perfect customer service! He thoroughly explained how Oliver Peoples repair/replacement department works. I had a pair of beautiful Oliver Peoples sun glasses that needed attention. Kelvin stepped up and came to my rescue. He took a lot of time with me to make sure everything went smoothly as I went forward to have the glasses taken care of and to make sure all of my needs were met! I love Oliver Peoples glasses and people like Kelvin really make the difference when purchasing such a luxury eyewear brand . Rudy was pretty fantastic too. read more

Super cool experience with super down to earth normal guys! oh wait they're scum. Came in to get some OP's repaired after my dog barely chewed on an earpiece, and the super dope Sunglass Hut Plus store employee with the superiority complex of a fucking priest proceeded to shower me with the following gems: 1. 'You still got the dog?' Implying I should put down an animal for chewing on sunglasses. 'Yes I still have my dog.' 2. 'Yeah I'd be mad at the dog but, usually its the owners fault.' Thanks man! Appreciate the life advice! You are wearing a name tag! 3. When Father Sunglass Hut asked what kind of dog I had, I responded with 'a pit bull.' Condescension and surprise spread across his face. 'Really?! I would've thought you had something, you know, sweeter.' Wow! 4. Then Father Sunglass Hut proceeded to scold me on how pits are nothing more than 'a utility dog, bread to protect, like a gun.' Totally man! Super cool and thoughtful mentality toward an animal! After calling out the insanity of comparing something you love and feed to a fucking gun, Father Sunglass Hut blessed me with: 'okay yeah......i'll accept that.' Totally man! I thought I came to this place because I wanted straighter earpieces and a hinge tightening, but what I NEEDED was to be lectured by a man who greets a customers simple request with implications of being gay and how maybe I should put down my utility Dog for chewing on a fucking accessory! I'll never buy sunglasses from this shithole again. Everyone here should be fired and the store should start over. Hands down, the rudest shop-boys in Los Angeles. You cannot treat customers like this. Go to the Ron Herman one where the people are normal. read more

I loove looove looooove my oliver people sunglasses!!! Both fit great! Everyone that sees me in them always ask about them and compliment on how light they are~ I've heard some people don't like the fit but for me it fits great! Everyone here at the store are really friendly and very helpful! Even on the phone they are very helpful and informative! Parking here can suck but it's LA what do you expect. Oliver People I love you! read more

Nothing against the brand. The salesman was completely unhelpful and confused what should have been a straight-forward shopping experience. This is not the only location in LA. Easier to leave and drive to the one in Malibu. To Rudy - I spent the best of $800 at the Malibu store. Your loss on the commission. read more

I buy or refer atleast 3 purchases a year with this company and I have been to this, San Diego, and Malibu locations. I'd have to say that this is the worst of all three. Forget about a follow up call or if its been 2 1/2 weeks since you dropped your glasses off for a product defect. Out of 5 times, I have only been greeted by someone nice and willing, one time. I'd appreciate it if it wasn't such a drag to help a loyal customer. Anyways, enough with the complaining, that will be the last time I deal with that location. I have to say San diego is the best. Malibu is great and they have what seems like a bigger selection. read more

This place is run by pros. Everyone I observed was attentive, listened well and treated each customer respectfully. This is the kind of place that highly values customer service. But, most importantly they updated my prescription so that I could see much better. The people who work here go out of their way to help you. On one trip, I tried their patience with a request to get my glasses cleaned/balanced during a busy rush. They helped with a smile even though many clients were glaring at the staff and customers with piercing death ray glares. I noticed that the good personable staff put some people in a better mood when they left than when they arrived. Good job people. p.s. Cool range of eyeglasses and sunglasses. read more

I can't say enough about Oliver Peoples glasses and sunglasses...been going here for years for my prescription and non-prescription glasses. It's not cheap, I'll forewarn you...BUT, the glasses are not only chic but durable, stylish and warrantied!! For the life of your specs, OP will adjust and replace things for ya!! So if the nose-grippy thingy starts to stretch out as your nose gets bigger with age, they'll fix it so you don't get those annoying indentations! And, they keep your file on hand...good stuff. Cool thing is that once you pick your happy little pair of specs, you get to choose from a WIDE variety of lens types including color and polarization. You'll be the hit of the parade when you wear you OP's!! read more

I only wear Oliver Peoples or Mosley Tribes by O.P. because of the quality. Granted, almost all sunglasses these days are ultimately manufactured by the same company, but these brands in particular are great fitting, very durable, always stylish, last a long time and are actually WORTH the money, which is very important to me because I basically live in my sunglasses. Good lenses, frames, etc. Unlike garbage gimmick brands like Gucci, Armani, Dior and all the other trendy crap plastic sunglasses that some people (suckers in my opinion) get fooled into spending $500 a pair on, because they think it makes them look cool or rich or they don't know any better about quality and believe price is actually a direct reflection of quality. As the saying goes, "a fool and his money..." But hey, to each their own. As for service, this place gets an A++++. They are always friendly and will usually service my glasses for free, if I need a quick tighten, nose guard replacement, cleaning etc., which I really like. This is how it should be with an expensive pair of glasses and high end store. The only reason I give 4 stars is because I can often find the same pair online for cheaper and while I'd much prefer to buy from this store, I don't like to give my money away for no reason and delivery to my house is more convenient. Wish stores sold for the same price as online people do. read more

Oliver People's is the business. Went in last week with my 15/15 prescription from blackstone and placed an order, then walked out a week later looking fly in my new Bernardos complete with color enhancing midnight express polarized lenses. 2013 -- All Black Everything The two associates I talked mainly to were Kelvin and Dennis, both cool guys and very helpful. Kelvin helped me customize my shades, and was chill when I had to make about 5 calls to my insurance agent on a Friday night, which took an extra hour. Overall, pretty great service for a high-end, Bev Hills/ WeHo boutique, which tend to be more often then not on the pretentious side. Overall, when you're spending 500 to a G on shades, it's all about the look and performance, and nothing compares to the clean lines and visual experience that comes with a custom pair of Bernardos. Nothing. It is truly the flyest of society read more

I love this place! The sales people are friendly and helpful. The inside of OP is clean and simple, so it's easy to go around the store and try on the glasses. If you want glasses or sunglasses that will last you a lifetime, then oliver is a place for you. The spectacular spectacles can run from $200 and up, but it's worth every penny. I remember buying a pair of Paul Smiths 4 years ago and i still wear them. They will definitely last you for a lifetime. read more

I shop Oliver Peoples because the quality and style of their product is fantastic and they stand behind it. If they break, bring them in and they will fix them and they have never balked at making an adjustment to the frames - no matter how many "it's just not quite right"s I have thrown at them. I shop the sunset location because I really like the staff. I got my first pair in Orange County and I felt like the staff there didn't care that I had entered the store at all. When the arm broke off, I brought them in here to be fixed. While I didn't feel ANY pressure to buy something, I still felt catered to and I was there a while! I tried on every single pair in the store multiple times and Franz gave me his honest opinion on each one while chatting away pleasantly, excusing himself occasionally to help others who came in as I browsed. In the end, I bought another pair and have since gone back and will continue to - when people ask me where I got my glasses (which happens a lot) I get to smile and say, I got a guy, Franz, at Oliver Peoples on Sunset! read more

Okay, I realize these are high end glasses and sunglasses, but I believe they are worth it. The styling, manufacturing and wearability speak for themselves. I have long since been a sunglasses connoisseur and own several pairs. The staff is helpful, yet not pushy and the selection is remarkable. read more