I've been coming to OMG for several years now for dry cleaning, and occasional seamstress work. They turn things around surprisingly quickly. I recently brought in 3 pairs of pants to be hemmed. They were bought online and were the identical item in 3 different colors. I said they were all the same and need to be shortened 2 inches, but the seamstress insisted on carefully measuring each one individually. It's a good thing she did because they were shipped to us with differing lengths. I appreciate that carefulness and I think lots of places would've just hemmed them without checking. And they had them ready the next day. Nice people working there, and the prices are about the same as elsewhere. This place is a great small business in our community. read more

Do not come here. I understand and accept that anyone can make a mistake, but the way you handle the mistake tells you what kind of people they are. Three pairs of pants we're brought in for hemming. She had me wear the pants, took a length measurement with a ruler, and then told me what the length was. She put it down on the receipt and said the other two pants would be the same. When I came back, all of the pants were way too long. Not a little bit, but by a lot-- a few inches. When I brought the pants back, expecting them to redo it, they took a look at the receipt and pointed to the length they wrote on the receipt and said they cut to that number and that I agreed to that number. I explained that I did not make the measurement. I have no idea whether that number is correct. They took the measurement, wrote the number on the receipt. How am I supposed to know if that's the correct number? My job is not to validate their measurement. I'm not supposed to take the ruler out and measure it myself and see if I come with the same number. I am not the Tailor.....they are! A professional should honor their work. If they made a mistake, they should fix it. These people were looking to weasel their way out of work and responsibility from the very beginning. If everything went fine, I'm sure there would've been no problem. But you learn about what people are really made of when things are not going fine. This is the character they are made of, so be careful if you do business here. read more

$60 for alterations on my boyfriends suit pants and jacket. We brought the suit in on a Sunday afternoon and they had it ready by Thursday. Reasonably priced. Quick and friendly staff... would recommend! read more

OMG Alterations & Cleaners - They did a good job on alterations - Laundry Services Near Me - Santa Clara, California

Great experience! Needed leggings hemmed, and they were able to get them to me the next day by 5pm! Fits perfectly, and the price is good! For one pair was $15, if the total hits $30 and under for cards, they charge about a 3% transaction fee. Paid cash, was quick and easy! Definitely will be back! read more

I got two skirts and pants tailored here and it was done so well and quickly with a 2 day turn around. The price was fair. They were able to preserve my pockets and make the adjustments to my waist without any issues. read more

Do not come here. Unless you want to be yelled at and spoken to and treated disrespectfully. Cannot leave zero stars but since I cannot I will leave one star and explain why. Unfortunately have to leave a low review due to the fact that one of the owners were screaming bloody murder at me for asking an honest question of concern about my pants being fixed. I asked an honest question about my jeans being fixed for my zipper that needed to be replaced. I am not a seamstress so I was confused why the zipper did not close all the way at the top. The woman of the establishment doesn't speak English well, but I had asked her a question about it not closing all the way at the top, and her husband was not currently in the shop, who speaks better English. I tried my jeans on before taking them and saw that it looked at though the zipper was not all the way closed, and she started to yell at me and pointed to a pair of pants she was hemming, which showed the zipper fully closed, which mine did not. The friend at their shop told me she was saying when I asked when her husband will be back in the store for me to ask my question and they proceeded to tell me the husband went on vacation and she won't know when he will return.... Five minutes later, he literally came into the shop. Again, I am calmly trying to ask if there will be an issue with my zipper and trying to explain that I am not trying to be disrespectful, I can clearly see from the pants that it doesn't look closed. The husband was trying to calmly explain that it's because of the manufacturer while his wife is proceeding to scream at me and throw bags of zippers at the table in front of me. Even after all this, I am still seeing multiple times these zippers completely closed where mine isn't fully closing at the top. The husband kept saying it's locked, so okay...I give him the benefit of the doubt. However, it just didn't look that way (to me) and when I put them on, they feel not quite the same. The only thing I asked was making sure if mine wasn't and if the zipper opened up on its own again or if it's sliding down, if there was an issue basically and if there is an issue with it that comes up, like in a week to a few weeks from now, not in a long time like a year or more, just if an issue happens soon, if I can come back and bring the pants. Because they already look and feel not quite the same. The husband said yeah, I have your card information, that's fine....while the woman is screaming in my face "don't come back, don't come back" in front of her husband and her friend, continuing to slam bags of zippers aggressively between her husband and myself. Extremely disrespectful and unacceptable behavior. I was honestly concerned she was going to start throwing them at me directly. I didn't raise my voice once. I didn't say anything rude and kept trying to explain an understandable concern. Customers are allowed to ask questions. I am paying for a service and I am asking a question out of concern when I notice something looking not how I thought it would. Again, I wasn't intending to be rude by asking this question. These are my pants however and I paid for a service. This is the service they advertised and they even told me instead of fixing my original zipper, to get it replaced would be better and there won't be a problem... Don't worry, since you decided to scream in my face "don't come back" and throw zippers at me for asking an honest concern of mine, I won't. And you shouldn't either. I want my money back just in the fact of how I was treated but it's not worth my time. I will however report this business for how it treats its customers to the Better Business Bureau. You do not get to treat customers that way for asking a question. Sorry to her husband....I hope you get some help. read more

Came in for a small sewing job on a heavy sweatshirt. Charged $10, got next day service. They used the right color thread to match the original and rest of the sweatshirt. Pro looking job. Service was helpful and pleasant. Store was bright and neat. I'll be back. read more

OMG Alterations & Cleaners - Pointing at double stitch done to fix issue on heavy weight sweatshirt. - Laundry Services Near Me - Santa Clara, California

Excellent service and super quick turnaround! Price is also reasonable and I'd come back here to get my dry cleaning done.

Bad service the owners don't even know what they're doing. They messed up your clothes and bad bad service please don't go here

Really efficient cleaners shop. They have gotten some "impossible" stains out of my clothes that I thought would be impossible to get out.