I brought a pair of pants and a dress to be altered for the upcoming festivities. I called their…read morenumber, and I was told that the service cannot be completed in a week since a lot of people are requesting the same service for the holidays. I was ok with it, and in fact, impressed that she was honest about what she can realistically accomplish. I called her back, and I tried to ask to prioritize the dress while the pants can be done even in the next few months. The lady took me in, and squeezed this job in her busy schedule. She was able to complete my dress alteration in 5 days for a great price! I am very happy with how it turned out! I think I have found a new alteration / dry cleaning go-to spot for my needs!

Service was quick and price was reasonable. I went to have a seam mended on a knitted type sweater…read more Overall looked balanced on both sides and looks like a really good job.

This place is just a hidden gem with hard-to-beat prices and detailed garment care. I sent in three…read morewool sweaters yesterday, the ETA was Monday, and I thought that's pretty reasonable. but I was pleasantly surprised by a message from the store saying that my clothes are ready to pick up. My sweaters look much cleaner, and they took care of my sweaters in detail. I think they defuzzed my sweaters somewhat (I'm not 100% sure, but my clothes did look prettier when I pick them up). I'm curious to try out some other types of fabric and see how they are doing there.

Poor quality hemming and poor customer service. I had clothes hemmed here that's already falling…read moreapart at the hem, and they refuse to fix their poor work. I regret coming here. I cannot recommend their services.

My preferred tailor! Dry Cleaning can always be hit and miss where ever you go but the owner knows…read morewhat she's doing when it comes to sewing either by hand or machine. Nam has made miracles happen for me on formal gowns, dresses and pants. I highly recommend this business. If you're located in Santa Clara, please give them your business.

I took a formal black dress in to be cleaned and then I took the dress with me to a conference…read more When I went to wear it the dress had shrunk, and the lining was longer than the dress. I had to cut the lining and wear the dress as a midi instead of a floorlength dress...so disappointed and the dress was ruined. When I returned and told him about the dress, they denied anything that they did was wrong? Terrible place to get your good quality clothing done.

My sweater turned out so beautifully! I definitely will be back to this dry cleaners.read more

Yelp led me to Pro Cleaners when I was searching for a local dry cleaner and tailor. Now that I've…read moretaken multiple rounds of clothes here for dry cleaning and hemming, I can confidently rate 5 stars! Friendly service, easy parking, clean facility, and quality results. Prices seem on par with my previous dry cleaner. Happy to have a new spot!

Needed to dry clean a suit and jacket for an upcoming trip. Hadn't dry cleansed any of these…read morearticles before despite being really overdue. The suit came out great! The jacket was definitely neglected for some time so there was some fading, but they were able to restore it pretty well all things considered. Prices were fair, $60 for all articles. And it only took a few days to finish!

Did an incredible job cleaning a hoody absolutely drenched in cat fur. Very kind and understanding,…read morethe price was fair as well for the dry cleaning.

I have had such a positive experience working with Michelle's Cleaners and could not recommend them…read moremore. I have a small business selling vintage and preloved bridal dresses so I was very careful in selecting a dry cleaning business that would provide the level of service and care that I needed. Michelle herself has been so kind and knowledgeable, making sure that all my wedding dresses (many are delicate) are well taken care of. I look forward to many more years of working with Michelle and her team!

I was heartbroken when I found out my mom put my kilt in the dryer. I was very unsure if it could…read morebe brought back. Michelle handled it no problem and in no time, restoring the pleats and texture I loved about it pre-wash. She also sent me off with tips to maintain it. You can tell she loves what she does and knows what she is doing. I can't wait to return.

Hemmed my long skirts perfectly. I would say it was worth the price and the service was great…read more Finished in just a few days and I am so happy with the new length. Thank you.

I wish I could find the photos I'd taken back when my partner picked up our faux feather bed…read more(earlier this year) from NextGen, but alas, they're nowhere to be found. What I'd like to point out first, is that the super kind human who took our order was absolutely that: super kind. My partner and I felt good about our research and choice of NextGen, and the wire rack piled to the top with comforters, mattress pads and other bedding only furthered our confidence. Sadly, once we removed the bed from the bag, I felt confused that perhaps the wrong item had been picked up. It looked nearly identical to when we'd first brought it to NextGen, but with quite a few more strands of (different lengths) of hair stuck to it throughout. Secondly, almost every quilted square of the bed had faux filling bunched up in a variety of balls--I had originally purchased the square patterned bed to avoid this problem once cleaned. :( I wanted to bring my item back immediately, however, my health at the time did not allow it. I gave two stars for the kind atmosphere. P.s. I am attaching a very faded receipt, with the word, "wait" written at the top, because I felt it so important to write a review. Especially if it helps future costly mishaps occur.

Excellent and quick service with a smile. My clothes always look great. I also bring my cashmere…read moresweaters here at the end of the winter season so they are ready to store until fall, and they look brand new. I have also had linen items pressed only.

I have been using Polly cleaners for years . I went on today with 16 items she refused to take the…read moreorder. This is not a way to run a business!