I brought a pair of pants and a dress to be altered for the upcoming festivities. I called their…read morenumber, and I was told that the service cannot be completed in a week since a lot of people are requesting the same service for the holidays. I was ok with it, and in fact, impressed that she was honest about what she can realistically accomplish. I called her back, and I tried to ask to prioritize the dress while the pants can be done even in the next few months. The lady took me in, and squeezed this job in her busy schedule. She was able to complete my dress alteration in 5 days for a great price! I am very happy with how it turned out! I think I have found a new alteration / dry cleaning go-to spot for my needs!

Service was quick and price was reasonable. I went to have a seam mended on a knitted type sweater…read more Overall looked balanced on both sides and looks like a really good job.

My favorite dry cleaners in all of California! From my Indian clothes to my comforters, Pinstripe…read moreprovides the best service in the market. Above all, it doesn't even feel like a dry cleaners because of how luxurious their set up is -- it's bright, clean, and you're always met with a smile!

Very professional! The dry cleaning was done properly and on time delivery. Reasonable chargesread more

My preferred tailor! Dry Cleaning can always be hit and miss where ever you go but the owner knows…read morewhat she's doing when it comes to sewing either by hand or machine. Nam has made miracles happen for me on formal gowns, dresses and pants. I highly recommend this business. If you're located in Santa Clara, please give them your business.

I took a formal black dress in to be cleaned and then I took the dress with me to a conference…read more When I went to wear it the dress had shrunk, and the lining was longer than the dress. I had to cut the lining and wear the dress as a midi instead of a floorlength dress...so disappointed and the dress was ruined. When I returned and told him about the dress, they denied anything that they did was wrong? Terrible place to get your good quality clothing done.

The owner is so sweet and nice! Great experience going in and she was quick to measure…read more Accommodated a 1 week turnaround and great price :)

Yelp led me to Pro Cleaners when I was searching for a local dry cleaner and tailor. Now that I've…read moretaken multiple rounds of clothes here for dry cleaning and hemming, I can confidently rate 5 stars! Friendly service, easy parking, clean facility, and quality results. Prices seem on par with my previous dry cleaner. Happy to have a new spot!

Needed to dry clean a suit and jacket for an upcoming trip. Hadn't dry cleansed any of these…read morearticles before despite being really overdue. The suit came out great! The jacket was definitely neglected for some time so there was some fading, but they were able to restore it pretty well all things considered. Prices were fair, $60 for all articles. And it only took a few days to finish!

Did an incredible job cleaning a hoody absolutely drenched in cat fur. Very kind and understanding,…read morethe price was fair as well for the dry cleaning.

It is so hard to find a place that cleans LEATHER JACKETS. The last place advertised it but didn't…read moreso I was a bit trepidatious and called first. Happy they answered so I drove across town to drop it off. I was greeted with just the nicest lady who assured me it would be ready in a week which it was. Just delighted to find a place with nice people who can clean leather jackets. We will return.

I have had such a positive experience working with Michelle's Cleaners and could not recommend them…read moremore. I have a small business selling vintage and preloved bridal dresses so I was very careful in selecting a dry cleaning business that would provide the level of service and care that I needed. Michelle herself has been so kind and knowledgeable, making sure that all my wedding dresses (many are delicate) are well taken care of. I look forward to many more years of working with Michelle and her team!

Awesome family owned small business with great customer service!…read moreI've been coming here for years and their service is consistent and exceptional.

I wish I could find the photos I'd taken back when my partner picked up our faux feather bed…read more(earlier this year) from NextGen, but alas, they're nowhere to be found. What I'd like to point out first, is that the super kind human who took our order was absolutely that: super kind. My partner and I felt good about our research and choice of NextGen, and the wire rack piled to the top with comforters, mattress pads and other bedding only furthered our confidence. Sadly, once we removed the bed from the bag, I felt confused that perhaps the wrong item had been picked up. It looked nearly identical to when we'd first brought it to NextGen, but with quite a few more strands of (different lengths) of hair stuck to it throughout. Secondly, almost every quilted square of the bed had faux filling bunched up in a variety of balls--I had originally purchased the square patterned bed to avoid this problem once cleaned. :( I wanted to bring my item back immediately, however, my health at the time did not allow it. I gave two stars for the kind atmosphere. P.s. I am attaching a very faded receipt, with the word, "wait" written at the top, because I felt it so important to write a review. Especially if it helps future costly mishaps occur.

I brought in a men's XL shirt that I wanted resized to fit me better and have a more feminine…read moresilhouette. I also needed the sleeves shortened for a more tailored look. Not only were they able to accommodate all of my requests, but they completed the alterations within 4 days just in time for my event. The results were excellent. The fit is flattering, the craftsmanship is clean and precise, and the overall transformation exceeded my expectations. You'd never know the shirt started out two sizes too big and completely the wrong cut. I really appreciate the professionalism, attention to detail, and timely service. If you're looking for reliable tailoring or alterations--especially on a quick turnaround--I highly recommend them. Other points to note, they have dedicated parking spaces out front as well as a quick changing area for fittings.

If I could rate this place a 0, I would. Employee said it would take 2 weeks to get pants and a…read morejacket altered, when others are doing 2-3 days. Refused to do my hem for my pants even tho I knew where they need to hem. They lost in almost $650 in sales because they're picky and choosy on which they want to help.