I would recommend coming in for an appointment rather than a walk in so the ladies up front can set you up with their most recommended nail tech for your specific request. Zula, nail tech, very nice and gentle with my nails. She did a great job with my gel x! Very clean inside and the ladies are so nice! read more

OMG Spa - Chrome nails + DND 783 - Massage Near Me - Chicago, Illinois

Lady at the front desk was not kind and this ruined my experience. She greeted everyone that came after me but did not say a single word to me when I walked in. There was no other customers in front of me or behind me either. I had to wait for a nail tech to walk up in order to be greeted. I paid close attention afterwards hoping it was a misunderstanding but she made sure to greet everyone else in a very lively way. When I was done there was a short line for payment. When it was my turn, she did it again. Everyone ahead of me was communicated with - "ma'am, next in line", "how can I help you". When it was my turn again, she said nothing. I literally stood there assuming she was busy doing something else but I was wrong - when her coworker friend came up to desk she literally began a brand new and irrelevant conversation with her. By the time she did communicate she was very cold and did not smile. Funny thing is someone came in right after me and there went her engaging bubbly personality again. Rude and unprofessional. read more

This has been the best spa experience I've had. The pedicure was well needed and they did not disappoint. They are professional, the vibe is very relaxing and they have many services to choose from. I will definitely recommend and will return soon. read more

I was able to schedule a same-day service for an waxing just to feel the place out. I live nearby and from the appearance wondered if the prices were high so I NEVER THOUGHT TO TRY IT! I scheduled for their first appointment which was 0930. I was greeted by all staff and checked in quickly as the rest of the staff setup for the workday. I was checked on after sitting for 3-5 mins and assured my booking would begin shortly. I was escorted to the waxing room. The place is a nice size. It was clean throughout the salon. The room was cozy. The service was great. Tips are accepted per staff via Venmo, cashapp and other methods. I will surely recommend to others. read more

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The salon is very clean with a relaxing and peaceful feel to it. I got the full leg wax and a no chip manicure. Both were well done with attention to detail. read more

Excellent nail tech fixed my impaired nail. The nail root was destroyed in an accident back when I was in the third grade. The roots of the nail destroyed, read more

OMG Spa - Damaged nail repaired by Zulu! - Massage Near Me - Chicago, Illinois

I had an appointment scheduled here but received a text the day before informing me that they don't allow rescheduling -- only cancellations. Unfortunately, I didn't see the message in time, and when I tried to adjust, they were completely unaccommodating. Life happens to us all! Especially, when appointments are made several weeks in advance. Most professional salons understand that flexibility is part of good service. Not here. The policy and tone felt rigid and dismissive, which really took away from what should've been a relaxing experience for me and my son. I'm straight on this place but understand those who choose to go here. Looks incredibly nice inside. read more

Great service, gentle hands and quality work. Nice people, quiet space. I am going back for sure. read more

OMG Spa - Gold foil tips. Charged per nail. - Massage Near Me - Chicago, Illinois

We had such a great experience at OMG Spa! The place is very well-kept, and has such a relaxing atmosphere the moment you walk in. Everything feels fresh, organized, and welcoming. The staff are professional, friendly, and make sure you feel comfortable the entire time. I recommend OMG Spa to anyone looking for a relaxing, and top-notch experience. read more

OMG Spa - Massage Near Me - Chicago, Illinois

Kani did an amazing job with my pedicure. It was my first time to visit and I will definitely be back!

I've always had a positive experience when coming here. I always get pedicures (French) and they last me about two months. The vibe is great and the music makes the experience even better. read more

This was a nice service and considerable treat to myself while visiting Chicago. I loved the attention to detail and cold water options. The spa services raised my eyebrows in interest but I didn't make it that far. I'd come back if in the area again. read more

OMG Spa - Massage Near Me - Chicago, Illinois

My experience was absolutely fantastic! From the beginning to the end!!! My service was with sako and she was amazing I give this place 100 stars this was my first time coming here I will be BCK! Pricey but worth every penny! read more

I'm writing because not only do they do beautiful nails. I usually have an appointment today. I was able to schedule same-day service something I've never done because I usually schedule out so if you're looking for a nice nail shop with availability looking no further OMG. read more

OMG Spa - Gel X - Massage Near Me - Chicago, Illinois

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Service is always great and they have wonderful nail technicians. They make sure you are comfortable during your service read more

OMG Spa - Holiday nails - Massage Near Me - Chicago, Illinois

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Lynn is absolutely amazing. She's always so accommodating and detail oriented. It's an amazing experience every time.

Beautiful salon. Great customer service from the moment you walk in the door. Great color selection and fairly priced!

The service and environment are just fine and I have no complaints regarding them. But I needed to cancel and was willing to reschedule or even pay a cancellation fee but was told I had to pay for full service. Buyer beware if anything comes up at the last minute you will pay for it. Sorry but I will spend my money elsewhere. read more

My girlfriend received an eyebrow shaping from this place. She came back home with what looks like burns under both of her eyebrows. She didn't complain, because that's not her nature, but the treatment also caused her quite a bit of pain. I recommend staying away from this place. They are refunding the $27, but that doesn't really help much. read more

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They were very quick to accept walk ins and took the time and care to make sure I felt comfortable during my pedicure.

Poor customer service from owner! My husband booked a massage and when he arrived the front desk apologized and said they double booked. They asked if he could wait or come back later. He said it would have to be another day. He booked on line so his card was charged. They gave him a gift card to use at a later date. He made multiple attempts but he was never able to schedule. Time did pass but there was no expiration on the actual card he had in his wallet. He booked a massage yesterday. They said the gift card expired and charged my card on file for his massage.This means we paid twice for his massage. I tried to explain this to the owner. She stood there and said it's on our website that gift cards expire in 1 year. I utilize this business for hair style, pedicure, facial, makeup, brows, massage. The employees I see are great at what they do. The owner is completely unaware of customer service! If she just reviewed my history there or cared about customer loyalty, she should upgrade her customer service practices and smarten up! They ask to keep your credit card on file so be aware they will charge your card if you do not cancel. Always check your receipt and credit card statement. To help others, I will also be reporting this to the better business bureau. read more

Lovely experience from the moment we walked in till the moment we left. Pedicure only, no mani. My aesthetician was super nice, enough small talk to make me feel welcome but not so much as to overwhelm me (thanks Sami!) The facility is super clean w abundant lighting and lots of hanging and wall plants. Today is Mother's Day so it was busy but not rushed. Steady but not overwhelming. Nothing but lovely, thank you OMG! :-) I feel relaxed and well cared for. I fully recommend with neither hesitation nor reservation! Appreciatively, Patrick Shaughnessy Chicago, IL PS: the red wine was also a nice touch, thank you! read more

I've been a client at OMG for the past 15 years. They are always consistent. Great service as usual from Soko who keeps my manicure looking good. read more

I have been going to OMG for about three years. It is within a block of where I live, so it is super convenient. Mostly things have been fine but there have been a few incidents worth noting, one of which happened today that has left me extremely hurt and misunderstood. A few weeks ago my toes were not dry and they were ruined when I left, so I went back to ask for a fix. There was a new worker at the front and she asked someone named Uni to fix my nails--who also appeared new. Uni complained to the front desk person that she had just fixed someone's nails and she didn't seem to want to fix my polish. She did but left it quite bumpy which I was willing to let slide except one toe that was particularly bumpy. I politely asked her to smooth it out. She said that it was not her job and that the woman who originally did my nails was busy. I felt extremely uncomfortable as I thought her response was unprofessional and rude. So, instead of confronting her, I simply went to the front desk and explained to them what was happening. That's the right thing to do, right? No? Instead of apologizing, the front desk worker looked poorly trained and like she did not know how to handle the sitaution. I asked her what she could do. A customer then approached me and said that I am rude and that I need to get my stuff and leave the salon. Excuse me? First, the worker said it is not her job to fix my nail, then a customer who didn't even have all the details, approached me (could be considered assault) and yelled at me and told me to leave. Of course I told the customer to mind her own business and to please stay out of it. However, no one at OMG did anything except for Baska as she knows me and offered to help me. She fixed my nails, I was extremely appreciative, I tipped her, and let it go. Today I showed up for a fill in and pedicure. The owner was there and watched me receive a $137 service; I left a $30.00 tip for Sheila as she did an amazing job. When I was almost out the front door, the owner approached me and asked to speak with me. I thought she was going to apologize for what happened the last time I was there. Instead, she asked me what happened, I told her, and instead of apologizing, she told me that no one at her salon likes to do my nails and that they all have a problem with me. I was shocked! Honestly, I have only complained a few times in three years and they were legitimate. I always tip well, people smile at me, speak to me, and are extremely friendly with me when I am there, so I thought I had a good relationship with everyone. I did not realize no one liked me. Even Uni who was extremely rude to me last time, we smiled and spoke today. So, I was shocked when the owner said that to me today. I am not sure why she shared that information with me other than to make me feel unwelcome. If she didn't want to provide services, she should have told me that immediately when I entered instead of taking more of my hard earned money. She could have kept the nasty comments that no one likes me to herself and I do not believe the owner's behavior was productive or professional. It was also extremely hurtful. Why didn't she (Chloe) tell me that BEFORE I received my service today as I saw her when I entered the salon? Instead, she watched me receive a service, then stopped me on my way out the door to explain to me that no one likes me, that the manager has been trying to get a hold of me, etc. I am completely shocked and hurt not only by the way I was treated last time but by the way the owner treated me today. Unbelievable. read more

Wonderful regular pedicure nails. Miwang is very talented. I showed her a photo, told her it didn't need to be exact & she did a beautiful job. 6 weeks later my nails still look Fabulous. The cleaning of the dry skin on my feet was ok. It could have been a bit better. But I was very pleased. I got the no chip nail manicure for the first time. They lasted about 10 days. I don't know if that's good or not as it's the first time for me. The front desk wasn't the friendliest. They didn't do a good job of explaining all the services. I probably would have gotten more. The spa pedicure did include a nice scrub of legs with warm towel. I did get a lovely shoulder massage. They don't seem to have warm wax as an option. read more

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Haven't been back in 5 years... such a ginormous space, well layed out with real plants and many nail stations . My nail tech was Lynn. Very sweet and nice person. She did a good job with my manicure and pedicure. I was offered wine and enjoyed my visit. Will certainly be back. read more

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Today was my first time at this salon and I got a no chip russian manicure and was very impressed. Lisa took her time and did an excellent job. The salon itself was very nice and one of the cleanest salons I have ever been in. So happy I have found this spot! read more

I've been going to OMG SPA for over 3 years. I have the best manicurest (Mercedes). She's so passionate with me since I'm a diabetic. I also love the conversations with her. She's so sweet The ladies at the front desk are also very nice and pleasant every time I'm there. read more

I love this place, the people are friendly the services great and they perform a miracle on my nails. Highly recommended. read more

OMG Spa - Beautiful spa great service. Highly recommended. They made miracles with my nails. - Massage Near Me - Chicago, Illinois

This place is AMAZING! Great staff. Very professional & courteous! I've been here several times & receive exceptional service every time.

I recently went for a back treatment/massage after moving back. Pre covid the back treatment was 85 but now its 95 and a shorter treatment than before covid. Pre covid the ladies would also include a hand and foot massage as well but those are limited now. Overall its a good service but I'm a little sad the services have shrinked read more

I've been anticipating coming to this spa for years, today my husband surprised me with a spa day, he paid for a 90 min hot stone massage. My massage therapist name was Tony, Tony was very unprofessional. He tried to leave the door open while doing my massage, I asked him why he have it opened and he response was "I'm hot", he ended up closing the door cut the fan on while I'm naked, I was so annoyed at this point, on top of all that he rushed through my massage. It wasn't relaxing at all. I've never experience getting a massage like this in my life, I don't recommend at all. Oh yea, the room was so unorganized and the floor was dirty & it was a peep Hole on the door, I felt like I was being watched dressing and undressing.. Terrible Service! I'll never return! read more

So, I have been coming to this nail salon for OVER five years. I come every two weeks for no-chip mani and reg pedi. I come FAITHFULLY every two weeks. This morning I had a pet emergency and could not make my appointment. I called FOUR times before someone finally called me back. I explained the situation and she told me the policy was to charge me, even with an emergency. I ALWAYS make my appointments and I'm not late. In fact, I've had to wait several times past my scheduled appointment, and I've never complained. I understand that this is a business, I get that, and apparently my loyalty to this business means nothing. No problem, I'll find another salon, there are plenty of them in and around Chicago. So beware loyal customers, OMG Spa wants your MONEY, not your loyalty or your referrals. read more

I've been getting my nails done here for over 4 years and never have to request a specific nail artist bc everyone has been trained and held to the high standards that OMG represent read more

Robert provided one of the best customer service experiences I have had at a nail salon in the city. He specializes in ingrowns and humor lol! The place is clean and to the point, complimentary cocktails, water and tea too. No hidden fees, games or gimmicks just a beautiful place to relax in and have a nice mani/pedi. read more

Overall salon is nice. I went with a friend and while I sat next to her she received better and friendlier service even though we had the same services. I will ask for her manicurist by name next time. That means good enough for a next time!! One of the young ladies stepped in and gave me beautiful, flowery big toes! Front desk could be WAY nicer. read more

OMG Spa - Pretty flowers!! - Massage Near Me - Chicago, Illinois

Disappointed with my no chip manicure. Nail tech did a sloppy job cutting my cuticles. In addition, there's a gap of no nail polish between my cuticles and where the polish begins. This will make my nails look grown out and in need of a new manicure much sooner. She also didn't completely cover the edges of the nails. To top things off, the nail tech snapped at me when I first came in because I didn't understand her properly when she told me to choose a color from the very end of the room instead of choosing a color from the large wall of colors on the right. I thought she was telling me to come sit at the table at the very back when I'm done choosing a color. It was already hard to hear her through her mask and the background music. Anyways, she pointed out again the small table of colors on the back left corner of the room and I then realized what she was telling me. She showed frustration by saying "yeah I said it three times already" It's disappointing when you pay over $50 (including tip) to be treated like this. Not only was she rude but she didn't do a great job with my nails. I mentioned what happened to the lady at the front desk and she did apologize and asked if I wanted the nail tech to fill in the gaps between the cuticle and nail polish. I said no because I wasn't sure if that would end up looking worse than what I have now considering she applied several layers of polish and put it under the UV light in between each layer for no chip. Not sure how she would do that for each gap without it looking choppy. Plus, I had to get going. read more

OMG Spa - Massage Near Me - Chicago, Illinois

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I recently got a pedicure at this salon, and I am so happy with service! The front desk girl was sweet and welcoming. She even offered me a lovely cup of green tea, which was a delightful touch. The service was fantastic, and I left feeling completely satisfied. The front team is doing an amazing job. Thank you for the wonderful experience!! thank you Omg Team! read more

Deluxe pedicures are nothing short of a great experience, quality of actual pedicure (and how long it lasts) is inconsistent. For the price, that's unacceptable. I've been a customer since 2019. They go through frequent management changes, decrease in customer service, even stopped offering wine but continue to increase the price. Still but it looks pedicures are so nice. I continue to come every few months for the experience. However, this last time I had to deal with poor customer service from a very rude front desk woman who is undoubtably racist. I think I can say for the first time that I will not be coming back. I have gotten better pedicures for cheaper in the South Loop neighborhood. read more

As always the quality of the service at OMG and the atmosphere make it a great experience. It is definitely not the cheapest or most affordable option but it's nice not to be breathing acetone fumes, the space is clean, and it's nice to look at pretty plants! read more