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    Omni Providence Hotel

    2.9 (322 reviews)
    Open Open 24 hours

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    William S.

    We have stayed here now for 4 years. The location and building being connected to the mall is a super bonus!!! The staff are also very nice. However the rooms are VERY basic. We always get the corner high floor room that has a great view of the city, but the rooms are starting to be in need of some TLC. The outlets are loose and finding one that allows my phone charger to stay put without falling out, the windows being UBER drafty and the bathroom fixtures being worn down. Still a great place to stay!

    Tamica J.

    Very nice hotel located in the heart of downtown Providence. Fleming Steakhouse is located inside as well as a coffee shop. The best part is that there is a 3-4 story mall attached with a FABULOUS food court. It has Thai, Chinese, Sbarros, a cheesesteak place and a few other restaurants. It's a small food court, but you can find something in it. Lastly, there are tons of stores and a movie theatre. Room was clean, comfy and quiet.

    Lobby
    Cassandra T.

    I absolutely enjoyed my stay here. The hotel is older. You can tell by the elevator and the rooms. The rooms in the east tower have huge metal doors inside the rooms. It has been kept up well though. The lobby area is absolutely gorgeous and the front desk staff are so personable and efficient. My flight arrives late and they got me checked in within 10 minutes of arriving to the hotel. It was quiet, but located in an area where there are food and shopping options. There are restaurants inside the hotel and a walkway to a shopping center across the street via a bridge. I would gladly star here again. It was only about 20 minutes by uber from the airport. I enjoyed taking the elevator to the coffee shop every morning. The bath products in the bathroom were also amazing. They smelled so good that I used them instead of what I brought.

    Hair left on the shower curtain from the previous guest
    T W.

    We originally booked this hotel because online said there was a swimming pool, which was for the kids (otherwise we would have went else where). Our arrival was fine. Our check in was great.we arrived around 11:45 check in at 12. We get to our room, and I normally do a spot check which I hope everyone does and the beds were big. Everything was nice at first glance. Then I go to the bathroom ...... I started noticing small things. Which I showed in my pics. What I didn't capture was the peeling of the toilet seat. Even my kids didn't want to sit on there. I was a little disappointed but we already paid for our rooms so why not enjoy the stay Connected to mall was a wonderful experience. We didn't have to cross any streets just walk over the bridge. Very convenient! Our stay was fine. Although I had to call down to the front desk a few times and ask for towels to our room which seemed to take forever. For the price we paid to stay here for 3 nights I feel like things could have been more ...upscale. Paying for early check-in seemed a little pricey too. The cleaning staff was PHENOMENAL! Always ready to help at a moments notice. When I opened my door and they were outside resetting other rooms & cleaning they were great. Shout out to the cleaners on the 12th floor. I could be getting This name wrong but also shout out to DJ (guy with salt and pepper) locs) he also helped us when we first got to our rooms. The kids enjoyed their stay overall. You guys can be the judge of your stay in Just giving my experience. Booking.com gave This place a 4.2. ....il'l give it a 3 at best. Beyond the gilts and glamour of the hotel look deeper

    Good location! Walk to anywhere in Providence
    Chrys G.

    Just checked out of the Omni Hotel in Providence and had to say location was excellent! Great cocktails and bartenders at Fleming's right next door. The only bad part about our stay was the woman at the front desk who told me to go upstairs to use the restroom instead of unlocking the one on the main floor lobby. WTH! Beyond rude!

    Example of stained furniture

    This hotel is dirty and unkept Furniture is stained (see picture) Rugs visibly unclean All bathroom amenities were used already and half empty 2 night stay they never cleaned our room one day and were nasty when we called down to ask for a cleaning Great location but that is literally all it has going for it .

    Hair, not mine on shower wall.
    Fred L.

    Hotel was very nice and the connivence to the convention center is second to none. The control of gymnasts doing flips, hand stands and other skills in the lobby on marble floors is a liability and a nuisance to other guests.

    Josh B.

    For a second, I almost felt guilty for my class warfare feelings after visiting Newport. But seeing the comments of spoiled lunatics about the Omni, I'm ready for battle (yes I realize that Newport residents aren't the ones grumbling about the towel racks at this particular hotel). I'm a Super 8 guy (cue "Common People" on the soundtrack) but was delighted at the chance to stay somewhere more glam. Seems prices fluctuate quite a bit, so I probably won't be here if there's a waterfire or convention. The front desk and luggage workers were excellent. The room was spacious. The convenient location is walkable to the train. Wi-fi is solid.

    Lobby

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    27 days ago

    Shower gel was empty and was never refill for 2 night stay. Food at hotel also very subpar and overpriced.

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    Went for a conference. Wifi has been down all day. Hundreds of people travel and are remote for work. Nobody seems in a rush to address it.

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    Toilet ran all night. Corner suite 7th floor overlooking highway and garages. Dated. Room service fair.

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    Page 1 of 9

    Ask the Community - Omni Providence Hotel

    Review Highlights - Omni Providence Hotel

    You don't even need to go outside to go to the mall, the Dunkin Donuts Center or any of the convention rooms.

    Mentioned in 4 reviews

    Read more highlights

    Hampton Inn & Suites Providence Downtown

    Hampton Inn & Suites Providence Downtown

    3.9
    (91 reviews)
    $$

    Checking in was super easy. I did it through the app and it was easy to come to the desk and pick…read moreup my keys. The only issue I had was that I requested a late check-out and the person working the counter really gave me a hard time about it. I understand that late check-outs aren't guaranteed, but her attitude about it was really off. She kept insisting that I need to speak with her manager to approve it, but she never offered to get the manager. I just gave up and decided to speak with someone else the next day. When I came by the next day, the person working let us have the 2pm check-out and the manager did happen to walk by and said it was not an issue at all. And it turns out the girl from the night before did mark me as a 1pm check-out. Honestly, though, this was still an issue because housekeeping came at 1pm to clean the room... The room itself was a room. Clean and standard to Hampton Inn. The bathroom was good, with a nice shower stall and good water pressure but a low flow toilet. My room was in a separate part of the building with only like 6 rooms on the floor. This was nice when it came to hotel noise. However, the windows are very thin and the complaints about car drag racing all night are not incorrect. The location of this hotel was fantastic, an easy walk to many of the sights in the area. One day we decided to take the shuttle and that was fabulous. This hotel is worth staying at for the shuttle alone.

    Let's start with the good: Free breakfast was nothing…read morespecial but sufficient. Hot breakfast included eggs and sausage. There were cereals and breads and fruit. Coffee, teas, juices. I like staying at these places because breakfast is usually not a big deal for me. The FREE SHUTTLE goes within 2 miles of the hotel. I stayed here two different times and I probably caught the shuttle 6 different times. Jenn is the absolute best shuttle driver, super knowledgeable about the entire town, and remembered me when I came back the second time. I don't like taking Ubers by myself so having the shuttle was the best - the shuttle picked me up from the Amtrak station before I even checked in! Then it took me to the mall while I waited for my room to be ready. Location: super convenient to eateries, and just across the river from Brown, RISD, Thayer St, and walkable to the waterfront. The rooms are spacious and comfortable. THE BAD: Both times I stayed, my room faced the street and at night people race cars on those streets! The street noise is REALLY LOUD.

    Hilton Providence

    Hilton Providence

    2.6
    (197 reviews)
    $$

    For 3 days only: Friday, August 29 - Sunday, August 31, there was a free Disney & Alice in…read moreWonderland Art & Cosplay Expo in Hilton Providence Downtown Hotel. The website was easy to use to book the free tickets. The expo was open on Friday 6-9 pm and Saturday & Sunday 12-6 pm. I entered Hilton Providence Downtown Hotel on Saturday around 1:30pm and saw a sign that the Amazing Art Expo was on the 2nd floor. I headed upstairs and followed some more signs to the Amazing Art Expo. There was a table of prints selling for $15 each and free prints for sharing the event on Facebook or Instagram. The Amazing Art Expo had tables of Harry Potter, Studio Ghibli, Disney, Star Wars, Alice in Wonderland, and so much more prints. No photography was allowed in the room. The prints were selling 1 for $35 each, 2 for $30 each, 3 for $25 each, and 4+ for $25 each. David Sobolov, the Voice Actor for Emperor Kaido in "One Piece," Gorilla Grodd on The CW Network drama The Flash, and Sean Carlson, a freelance artist born and raised in New York, were both at the Amazing Art Expo. It was nice to walk around and see the different prints. There were a good amount of people.

    Be advised, Hilton on Atwells is under major reconstruction - I just spent Friday night there - and…read morewould not if I had known about the construction. The noise is incessant and pervasive - from 8 am to 5 pm, weekends included. The only indication on the website is a small blurb saying the fitness center is closed due to maintenance. It is a mess - no internet and electricity is unstable as they work.

    Hotel Providence

    Hotel Providence

    3.6
    (205 reviews)
    $$

    Accommodations were nice and clean however the valet service sucks. Just make sure you know when…read moretheir valet gets off of work. When I arrived at 10pm valet was off of work and I needed to uber to their valet parking lot as it's not the best part of providence and quite far. Without that, again the accommodations are nice.

    Unacceptable Treatment & Lack of Accountability…read more I had a deeply disappointing and upsetting experience at Hotel Providence. I booked my reservation around midnight and traveled from Boston to Providence, RI. Upon arrival, the second front door was locked, and I waited approximately five minutes before the concierge came to open it. When I approached the front desk and politely asked if my reservation was visible, the concierge, Jordan, responded in a rude and hostile tone, saying, "Can you wait!!" He then stated that although he could see my reservation, I could not check in until 4:00 PM. I explained that I had nowhere else to go and kindly asked if he could check whether any accommodations could be made. He abruptly said no, claiming the hotel was fully booked. He then stated that I could pay $339.35 for the night and would be able to get a room immediately, which directly contradicted his earlier statement that no rooms were available. When I asked what the nightly rate included (amenities, etc.), he responded defensively and dismissively. Shortly after, he told me that if I didn't stop asking what he referred to as "condescending questions," he would call the police and have me removed. This threat was completely unwarranted and unprofessional. At no point was I rude, aggressive, or disruptive--I was simply asking reasonable questions about my reservation. Because of this interaction, I was left with no choice but to sleep in my car. I was not willing to pay nearly $400 on top of an existing reservation, nor was it safe for me to drive back to Boston at that hour. The following day around 3:30 PM, the concierge was kind and helpful, though my room was still not ready and I waited an additional 45 minutes. Later, a third concierge listened carefully to my experience and confirmed that the hotel was not fully booked and that accommodations should have been made the night before, directly contradicting what I had been told by Jordan. Despite management being aware of the situation, the manager, Brad Craig, never approached me, never acknowledged what happened, and never attempted to address or resolve the issue. I understand hotel policies, but nothing justifies threatening a guest with police for asking questions or leaving someone effectively stranded. This experience reflects a serious lack of professionalism, empathy, and leadership. I hope this feedback leads to proper staff training and accountability so no other guest is treated this way.

    Providence Marriott Downtown

    Providence Marriott Downtown

    2.9
    (246 reviews)
    $$

    Stayed here for a work trip, so although I didn't get to choose my lodging, this is not the one I'd…read moreever pick. This hotel is lackluster at best and dated for the typical quality you'd expect from the Marriott brand, basically a Marriott disguised as a 3-star hotel. Other than the fancy lobby areas (which they upkeep to make you think it's high class) the room itself is musky, old and outdated. Vents were dusty, and I found a water bug in my room on arrival, but after a long day of flying and unpacking your bag, no one wants to move rooms. Parking is a steep charge $32 a night for not even covered parking which wraps around the building because several close spots are for preferred club members. Of course no complimentary breakfast is provided (expensive restaurant) but at least they had coffee in the morning. One nice thing was the shuttle service that will take you within a couple miles, and service/drinks at the bar was great. I would not say the location was amazing, as it is downtown but appears a bit away from a prime spot full of bars/restaurants.

    Already in love with this property already…read more Staffs are very kind, eager to help. Shuttle driver knows the best spots to eat! Rooms are recently renovated so it features the modern comfort and design Marriott hotel have. M club is easy access from the lobby too. Swimming pool and hot tubs are back for the summer. Also, gonna love the pop-up event where I get to try the free fried rice bar at the lobby! Never had that at other Marriotts!

    Omni Providence Hotel - hotels - Updated June 2026

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