On Call Air Conditioning &amp; Heating

(264 reviews)

This company is amazing. Not only are they super responsive and able to come out on a moment's…read morenotice, but they are all really, really nice people too. And that goes a long way in my book. I have a short term rental in Palm Desert and the other night my guest called me to tell me the A/C wasn't blowing at all. I called Paul Mitchell's Air Care (at 9pm by the way), and I was told they could have a tech there within 20 minutes! And, the after hours additional charge was reasonable as well. When the tech arrived, he was able to fix the issue immediately. From Bree in the office to all the techs, everyone here is top notch. I wouldn't even consider going anywhere else. They're the best!!

I have been a customer for five years. They offer outstanding customer service and operations,…read morereasonable prices, and a very personable staff!

Priority One Air Conditioning Plumbing & Heating

(461 reviews)

I called Priority One air conditioning after hours on Friday May 22nd 2026 as our central air…read moreconditioner just stopped working. I would have been happy to hear back from Priority One on Sat May 23rd that they could come out Tuesday May 26th but instead was told they could send a tech out on Say May 23rd, This is what customer service is all about...Tech Greg Cardwell showed up to the house after 2pm on Sat May 23rd...he was very professional and explained in detail what needed to be replaced.... AMAZING CUSTOMER SERVICE!!!!

One of the worst customer service experiences I've ever had. I don't like leaving negative reviews…read moreand as a former business owner, I always strive to resolve things with the business before taking to the internet. This is a lost cause. We called over a week in advance for an inspection on a house we are closing on, already in escrow. I let the person booking know that we needed a sewer inspection and that contingencies were being removed so it was crucial that we get the inspection as promised. I was told we would get an estimate for services in advance. Despite calling back three times prior to the inspection, I never got an estimate. It was too late to find a new service. On the day, we were able to get a price, which seemed fair. Our window was 12p-2p. Alan, the tech, showed up at 2:30 and only when it was time to do the video inspection of the sewer did they discover that the battery for the video unit was not charged. They dispatched another battery, but our realtor had to leave by 3:15, and there was just not enough time. How do you show up to do a video inspection and not have a charged battery, not have a backup, and not KNOW in advance your battery is dead? OK, not great. Alan promised us he would return at 10:30 the next morning. I explained to him that this meant we'd have to book another night at the hotel, and incur expenses for the dogs, food etc. All in all, it cost us an additional $350 because of their failure to bring a charged battery, Not happy. My jaw hit the floor when Alan informed us that there'd likely be an additional charge to come back the next day which was a Saturday, but then quickly backtracked, saying it wasn't his call. We spoke to someone on the phone who assured us that since the error was theirs, they wouldn't uncharge us for having to come back the next day. Well, thank you SO MUCH. Needless to say, the next day, after having incurred a $350 hotel stay, plus dining, toiletries, etc. NO ONE SHOWED. The realtor was with us, having left her family for the appointment. After 40 minutes of trying to figure out where the hell Alan was, we were told that unless we paid the additional $150 - again DUE TO THEIR MISTAKE WHICH ALREADY COST US AN ADDITIONAL DAY AND $350 - no one would show. And they didn't!! UNREAL. The guy we spoke to on the phone was cold, displayed no remorse or empathy, It felt like a total shakedown. What a great grift - have your battery not charged and up-charge people for it when you can hold them up in the wild. We ended up calling USA Drain and Plumbing who were courteous, understanding, and sent someone right out to do the job at a fair price. They also wrote a great report. Again, I hate to write bad reviews as you can see from the vast majority of my reviews. This one though left us no choice. I wish there was an option for ZERO stars.

Assured Heating and Air Conditioning Services

(74 reviews)

I initially reached out to them for a routine maintenance on my 3 ton Carrier unit as well as my…read moresplit unit in the garage. Their reviews as well as overall ratings were what attracted me to use them as well as their experience with split units. My call was answered right away & I was able to get an appointment the next day. That went very smoothly & the technician was very professional & helpful. Unfortunately a while later my Carrier unit's fan motor started making noise. It was Easter weekend, but I called them to see if they could send someone to at least take a look at it. Chris the owner responded to my call & despite being with his family, said he'd be over later that day. When he arrived, he assessed the situation and explained to me that the previous repairs on the ac unit had replaced the fan motor with the wrong size motor for that unit. He took the time to educate me on why the motor was wrong & had resulted in damage to the fan. As a result, both the motor & the damaged fan would need to be replaced. He said he'd work on getting both a new fan and motor for the unit. Unfortunately there were non in stock from the local suppliers as well as LA. We're able to find the right motor & fan at an out of state supplier which was able to ship it UPS 3 day delivery. Parts came a day early, & Chris was there the next day to install both! He again showed me how the new motor & fan were not only the right ones for my unit, but also how it would be more energy efficient as well. Chris is a true professional who genuinely cares for his customers! I'd definitely recommend him to any of my friends in the future!

Last month, my A/C stopped blowing cold air on one of the hottest days of the summer. I posted a…read moreproject on Yelp, and Assured A/C Services was one of the first to respond--with a quick reply and a very reasonable quote. Before the tech could come out, the unit started working again, so I canceled. Kali, who I'd been in contact with, was super understanding and didn't make me feel bad at all. She even offered a discount for a future check-up--seriously great customer service! Fast forward to Labor Day weekend--of course, the A/C dies again, late at night. Thankfully, a storm rolled in and cooled things off just enough to sleep. I immediately reached back out to Kali the following morning, and she had a tech, Chris, at my place within a couple of hours. Chris was awesome--super professional, explained everything step by step, and even took photos to show me exactly what was going on. He found a few lingering issues that should've been addressed by a previous company. His quote was fair, and he gave helpful, budget-friendly recommendations without any pressure. Long story short: honest, responsive, and reliable. I'll definitely be calling Chris and Assured A/C for any future needs!

Next Level Air Conditioning

5.0

(45 reviews)

To Whom it May concern; I was searching for a company to…read morereplace 2 A/Cs I have. I got an appointment with Next Level Air for 5/13/26 The representative showed up Julien Roussos he was absolutely the most curtious knowledgeable person I have met in a very long. I am amazed that both jobs were completed with in 2 days. At an extremely fair price. The service fellows involved were Jorge Chris and Daniel. I commend all of your employees with the highest regard. Thankyou for a job very well done Len Knight 75840 Altamira Dr Indian Wells. CA 92210

We are very satisfied with the entire experience with Next Level ! Their name says it all ! We…read moreneeded a new AC system and the entire process went seamlessly. They really care about their customers and go out of their way to accommodate them. The service department is top notch. We got a great value as well.

Absolute Air Conditioning and Heating

(79 reviews)

Outstanding service and very competitive pricing! The owner is very hands-on, thoroughly explained…read moremy options, the pros and cons of each, at length, which was much appreciated. He fixed a botched repair done by another HVAC company, and he worked 2-3 hours to you get it just right. Would and have used again!

I want to thank Brian for being an incredibly honorable man in his business. I love to work with…read moresmaller family businesses because they are more personable and honest. That is absolutely true with this company. I have an older unit and I am so grateful it is functioning good still and Brian let me know what should be replaced but only because there was a possibility it could quit working. The price for his work was very fair especially because of the excellent service I received. I know when I am ready to upgrade my A/C, I will absolutely be calling Absolute air!!! Thanks again Brian!!

First Choice A/C & Heating

(154 reviews)

First Choice has installed new air conditioning on both of my two rental units. They are always on…read moretime. Their technicians are very professional and friendly. The owner has come out twice to make sure the project will b e complete smoothly. Prior to purchasing a new A/C unit from First Choice, we had tenants come out and the A/C failed. First Choice sent out a technician that afternoon and figured out a work around until we could get the new unit installed. We nothing but good things to say about this company.

First Choice installed a new Amana HVAC system in 2018. We have had their annual service plan since…read morepurchase. Techs come out in spring (AC) and fall (heat) and service the system. Every visit has been professional and technicians arrive as scheduled or call to announce ETA. Company has been outstanding regarding service and communication.

Harmony Heating & Cooling

5.0

(9 reviews)

Very responsive. They gave us the best price for replacing compressor. Didn't try to upsell to a…read morenew system. Explained things other techs hadn't. Would use again.

I'm so glad I found Harmony Heating & Cooling - they were awesome! Steve was very responsive,…read moreexplained the whole process well, and followed through on everything. They gave me the best price out of the four companies I've contacted and didn't try to upsell. By far the best service/experience I had since we moved to the desert eight years ago. I'll be using them for all my AC/Heating-related needs again. Highly recommend! Thank you, Steve!

Timo's Air Conditioning & Heating

(546 reviews)

Our installers Jesus & Jose' are a GOOD team. They were on-time in the morning, fulfilled two…read moresmall requests that we had during the day of installation, and completed our new AC system install with professionalism and a smile. What more could you ask for? Great work. Highly recommended.

I had Josue Moreno from Timo's at my home yesterday. He went into detail with photos to show why…read moremy AC hasn't been working for 3 days. We are seniors and we needed help. The cost of repair or a new unit made my decision easy to make. They offered to bring us a portable AC to keep us cool for the next 2 days. Monday, I'll have a new unit installed with a 10 year guarantee. Both men were professional and easy to work with. Darryl Duran Shadow Hills Indio

General Air Conditioning & Plumbing

2.8

(303 reviews)

The best in the business!…read more Professional, courteous, patient, outstanding Excellent customer service

Today was the annual check for my air conditioning unit by a General Air Conditioning technician…read more Even though excellence has been my standard experience with all General Air technicians and staff, I still wish to post a review today. The technician, Ricky, arrived as expected. He was courteous, kind, personable, and professional. He did the service check and made a recommendation, which I thought was smart to do. He had the needed part and installed it. It is always a pleasure to have my HVAC system checked by General Air Conditioning, Plumbing, and Electrical Company.

Gonzalez Appliances

4.4

(211 reviews)

This was our third appliance we bought from them, that's how happy we have been with them. Mr…read moreGonzalez and his staff are professional, helpful, and mindful of budget. First we bought a fridge, a beautiful cabinet depths GE, and a GE microwave. Bought those 4 months ago, very happy with the appliances. This week we bought a stacked washer dryer, made arrangements for the delivery and install. As usual, perfect service, excellent appliances. Very much recommend!

Went back to pick up my machine. They were very nice and…read moreapologetic. I would be willing to give them by business the next time something arises.

Scotty Foy Plumbing

See more unrecommended reviews

(48 reviews)

I needed a gas line split and routed to my grill. They did great work. Easy to schedule.read more

I have used Scotty Foy Plumbing for 2 emergencies - and another 3 or 4 pluming items, the latest a…read morenew toilet install. Robbie had that new toilet installed in less an hour including using a much more substantial wax ring. These men are the best. The office is excellent as is the response, workers and reasonable costs. Scotty Foy has put together an excellent team. Merry Christmas & I hope I only have "planned" service needs in the coming year! Nancy S.

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Jose L.

6 years ago

Made an appointment to have our winter service done on our AC/Heating unit for Monday, Nov. 2nd between 8-10am. Melisa, who made the appointment is always a hoot: Funny and just great to talk to. Adrian showed up on time with his usual big handsome smile. Before entering our home, he donned his mask and went about doing his thing. All the while being talkative, pleasant, courteous and professional. Work was done in a timely manner and as always, we were told of the work that was done and how our system was in great shape. I, of course gave much of the credit to the work done by On-Call Air. I am always grateful that I found this company two years ago when we moved here from Arizona and WOW, highly recommend On-Call Air to anyone. Love this company, their staff and workers. Great Job Melisa and Adrian. read more

Cesar A.

8 years ago

Summer time and my AC unit wouldn't cool my house. I called three different AC companies and they wanted to charge me after hours rate or wait for the next day for regular rate that ridiculous, so I called ON CALL AIR CONDITIONING and from the start their service is great, They don't charge after hours rate it's the same rate all day or night. Adrian and Jhoset were the service techs that came and fixed my AC problem. They showed up on time and went straight to the problem. They had my AC working right away they are the best. Thank you guys so much. I recommend them highly you won't be disappointed read more

Audrey S.

4 years ago

my air conditioning went out yesterday afternoon , and the temp in my home all night was 92 degrees. i'm 83 years old with health problems and thought i was going to die. first thing this morning i called on call air conditioning and a tec was here in an hour and a half. worked for 3 hours and fixed everything.... rafael was like sent from heaven... sweet, smart, and so very caring ... i believe he saved my life, as i would probably have died in 92 degrees for another day !!! he was beyond awesome !!!!!!!!!!!! read more

Bo A.

8 years ago

We had a leak on the second floor ceiling and contacted On Air. They explained on the phone that it could be the condensation line that needed servicing. They scheduled a service visit the same day and Adrian arrived well-within the time window. In fact, it was the condensation line, and it only took 25 minutes to do the repair. The service was excellent, the attitude was super friendly and the rate was very reasonable. We are signing up On Air for an ongoing service agreement. We highly recommend On Air ! read more

Ivana M.

3 years ago

This was my first time using On Call Air. Rafael was amazing. He called ahead of time, he came as scheduled. Very professional. He found what the problem was in no time. Not only that he fixed it right away, but he also took his time to explain why he did what he did, how this time of problems occur, and how to prevent it in the future. He was very transparent and honest. On Call Air has the best prices in the valley for sure. I highly recommend them and will continue using them in the future. read more

Carol H.

6 years ago

On our first day of 100 degree heat, in the middle of Covid-19, our A/C motor was running so hot that it tripped the breaker. On Call Air came out at 8:00 pm, after their previous call, and were able to get us through the night. The very next morning they came and installed a new motor. They've been our go-to company for several years and have never disappointed us. We would highly recommend them. Fast response, courteous and efficient. read more

Erick B.

230

9 years ago

I called Dennis and he was able to send one of his Supervisors, Adrian, to address the AC issue. The air conditioner had turned off due to the cutoff switch, at the catchpan in the attic. It was full of water. Adrian cleaned out the catchpan and blew out the primary condensate line. They saved us from ceiling water damage and gave us a great rate. I would definitely use them again and recommend you contact them for your AC needs. read more

Dianna L.

14 years ago

My A/C when out today! got home to a HOT house, got on my phone and searched air conditioning in Indio Ca and On Call Air Conditioning & Heating was the 1st on the list so I called them and they were at my house within 20 minutes! Dennis was great ! fixed my A/C and had it running within minutes (some fuse had blown out) I give On Call Air Conditioning & Heating a BIG thumbs UP and my A/C company from now on !!!!!! read more

Bonnie M.

11 years ago

Superb service and knowledge!! I called at 4:10pm on Saturday and the Owner was knocking on my door in about an hour. He assessed the problem, replaced the faulty part, added some freon with such professionalism. No pressure just absolute courteous and great prices. I will be recommending On Call A/C to all my neighbors and friends for all their A/C needs. On Call is A+ in my book!! read more

Mckenzie D.

9 years ago

This is one of the best AC companies I think I've ever dealt with. All the guys are super knowledgeable and extremely nice. Our AC was acting up twice in one week and went out completely. Every time I called they were here within the hour. If you're looking for someone to fix your AC I would definitely call these guys as you will not be disappointed. Five stars all the way!! read more

Kim M.

8 years ago

Our AC went out at night on one of the hottest day of the year about 118. From the moment we called them it took them about 20 mins to get to our house. They were quick to diagnose the problem, professional, and honest about the problem. Dennis was very friendly. Affordable and trustworthy. Thank you for coming so quick!! read more

Dawna W.

7 years ago

These Guys are the BEST! I have an old unit, roof top, and last year they came out and did repairs. This year I need a new unit and didn't hesitate to give them a call! I just love this family owned company! I wish they did other home improvement work because it is hard to find honest, dependable folks. read more

Jose P.

14 years ago

"Don't Hesitate" give them a call they r the best! and will get your a/c diagnosed and repaired asap... with out breaking the bank" which is a big thumbs up ! they got my a/c diagnosed and running the same day , which made me and my family very pleased in this scorching heat. read more

Patrick C.

6 years ago

Loved that Adrian was on time and had everything he needed to complete the job quickly. I've used several different heating and air conditioning companies in the past but none were as good as On Call Air. They are consistently the best. Great work Adrian!! read more

Lorena F.

5 years ago

Receptionist was very respectful, answered every question i had & was very quick in responding to a call. My husband was happy with the service. Referred them to my parents and they loved the service as well. Will be recommending to family & friends. read more

Ron L.

1 year ago

Rafael did a great job installing a new ac system, and did it quickly, as the old unit quit working. Would recommend you calling him first, and last. You don't need to bother calling anyone else. They worked till 10:00 pm to get the job done. read more

Michael C.

14 years ago

I called on a saturday at 6PM i had a house warming and boy was it warm!!. Dennis found and fixed the problem in an hour. I just love how clean he was wearing gloves and booties i didnt have to clean up after him for the party. read more

Susan L.

11 months ago

Best HVAC company in the Coachella Valley. True to their name they have come at 1 am if need be. Family business. Honest and very reliable and caring about getting the problem fixed ASAP. read more

Patti M.

4 years ago

came out same day and installed new AC unit next day. Wonderful staff, even called me back at 10 PM for follow up question about Nest thermostat. Wonderful people, competitive prices. read more

Ramiro A.

7 years ago

Always a satisfied Customer with On Call Air. Dennis And his team are a blessing. Thank You and May God Continue to Bless You All And Your Families. Number One in the Business read more

On Call Air Conditioning & Heating - hvac - Updated July 2026

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(24 reviews)

Hi A&G, I just…read morewanted to say thank you for your expert service! I was previously quoted $4,500 by another company, but your team came in, correctly diagnosed the issue, and actually fixed the problem--instead of trying to sell me a new system, especially when I already have two new ones. It's refreshing to work with such a knowledgeable and genuinely honest company. Thanks again for getting my home ready for summer. I truly appreciate it!

Disappointing....wasted my time and spent days waiting for nothing. Since I use them for my home, I…read morehad them come out to assess my commercial building and provide a quote. Technician came to assess the place and said the office would contact me with the quote. Never heard from them at all after his visit. I guess if business is good, they don't need my business. Had to call another A/C company. Lost my personal business too as a result.

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Called for servicing our HVAC They were easy to work with…read moreand did a good job for a reasonable price

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Ibarra's Air Conditiong and Heating

4.3

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Quick response and very knowledgeable! This company earned my trust…read more Always my first choice!

Speedy Ac

(100 reviews)

Our family would highly recommend Speedy AC for all your repair needs and they definitely live up…read moreto their name. Our air conditioner went out and they were right on it getting it fixed ASAP! Super friendly service and honest pricing. Don't hesitate to give them a call, you'll be happy you did!

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(32 reviews)

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Pacific Air Heating & Air Conditioning

3.5

(21 reviews)

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I will never use this air conditioner company again. They replaced my evaporator coil just several…read moremonths ago through my First American Home Insurance. After several months it has stopped working on hot days and no longer cools. To my total shock and disappointment it turns out I was told that this new coil is a 3 ton coil unit that they connected to a 4 ton compressor. I have been told it should have been a 4 ton coil evaporator to a 4 ton compressor. So now First American is doing this all over the correct way with a different AC company!

Champion HVAC

(42 reviews)

Champion HVAC has been helping my mother with her HVAC needs in Rancho Mirage for over 12 years,…read moreand they have been consistently outstanding the entire time. They are always prompt, professional, knowledgeable, and provide incredible customer service. It's rare to find a company that is both dependable and genuinely pleasant to work with year after year. I always say that I wouldn't recommend a business that wasn't good enough for my mom -- and Champion HVAC absolutely is. Highly recommended.

I had a Champion 3 ton put in 6 years ago and EVERY summer the AC has had to be worked on..from…read morereplacing fan motor to compressor..sure part was covered ,thank god..the gas to refill was over 800 and one part wasn't covered...only certain parts are.now the new compressor is shutting down from over heating and blown relay...Im over it..maybe the warranty is good but when parts aren't available for two weeks !!! No AC with 90 plus temps and a lung disease sucks..Im having it replaced...I got the lemon unit

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