REI is known for its customer service, but Johan in the Corte Madera store went above and beyond…read more My Garmin watch broke and Garmin sent me a new part (better than paying $600 for a new device). Johan spent a good 20 minutes making my watch functional again. REI should be really proud that they have such stellar employees as Johan

7/7/2025: Purchasing Yeti Straw Cap--HEADS UP!!!! Less expensive purchasing from REI verses…read moreAmazon! Aside, I have purchased a couple of Pacsafe Backpacks, camping gear, tents, mattress pad, and survival gear which I have religiously used for the past TWENTY-FIVE YEARS and all are in excellent, fully operational condition. Thus, I'm truly satisfied purchasing ALL my hiking/camping/mountain bike riding/survival equipment from REI.

Sunday, the last day of the anniversary sale, 125 years! Let's hope they stick around as Nordy's is…read morethe last of the better department stores. Back to Sunday, naturally, every Rivian & Tesla were here to shop the special deals, it was busy! So busy in fact, my register transaction was passed to another associate midstream. I already had waited a decent amount of time before the buck was passed, but then it took additional time to process the Anniversary discounts I had received. I was patient, but I doubt others shopping cosmetics would have been as gracious. In any case, I'm just influencer level, but I was gifted lots of nice discounts and samples; including $10 for the ZBar and $15 towards cosmetics. I am happy I found Osea algae body butter special 2 pack deal, super emollient and perfect for summer and winter skincare. Happy anniversary Nordy's. Thank you for all the goodies and carrying great labels.

Eileen Fisher: comfortable fit, price tag reflects the quality you are buying. Think "Coastal…read moreGrandma" style of natural fabrics, comfort, neutral colors. Before the pandemic I wore all Black tailored clothing with sky high heels to work every day. Then the pandemic. Career switch. Working from home. No need for uncomfortable "hard" clothes or high heels. I still want to be stylish even if comfort is my motivation. Eileen Fisher outfits is that for me and Nordstrom is where I shop for it because unlike the EF store, at Nordstrom I can also buy bras and shoes in the same trip) Nordstrom has outfitted me through the many chapters of my life starting from my teen years. I continue to enjoy the consistent top tier customer service, wonderfully curated options in store, on site tailoring, and their generous return policy. I used to have a Nordstrom personal shopper. Then I was a member of The Trunk. Now I am considering the option to have Nordstrom brought to my home so I can try and buy things without going to the physical location. Stonestown and downtown SF used to be my primary stores. Now it's Corte Madera. This store is so well stocked, I almost never hear "I can order it online". I enjoy the instant gratification of taking my purchases home with me on the same day. The majority of my wardrobe was purchased at Nordstrom. I am a loyalist. PS: don't sleep on Nordstrom Rack at the Vintage Mall. If you aren't local, Nordstrom Rack online is so great for money saving designer options!

I was given a pair of beautiful Clarks sandals as a gift. I wore them to dinner and the soles began…read moreto disintegrate as I walked to my table. I had no other choice but to walk in socks for the evening. I contacted customer service via e-mail (sending a picture along with the explanation) and a phone call the next day. Nothing could be resolved because I didn't have a purchase order number. I have worn Clarks shoes for years. Due to poor customer service, I will not buy nor recommend Clarks shoes to anyone! I will surely relate this incident to my friends and relatives.

I worked with Ethan last week and could not have been happier. I found the perfect boot, it was…read morecompletely worth the drive. It was such a delight to actually get some great customer service. Some of the shoe stores up here in Santa Rosa and Healdsburg could take some lessons from this store! I dont know when the store opened, but Yelp made me put a date in.

Hit or miss. Pricey and longer wait times. But so far better than some of the other shoe repair…read moreshops I've been to in Marin

As a child I remember having shoes repaired by the local cobbler. The minute you walk in you smell…read moreleather, and the faint hint of glue. It was so refreshing. Harry is a special soul. He and him entire family are loved by the community and friends because they are old school real. Honest business, honest prices, quality work, all with a smile on their faces. Looking for comfortable Birks or sandals? Wondering of an old craftsman like Harry knows his job. Stop wondering. He is the last of a disappearing breed of cobblers. When was the last time you used that word? I have complete faith in his work. He also does leather repair work like he's doing to my belts to resize them because of weight loss. I live across the bay, but we will shop here 1st when it's possible. We are longtime customers and will remail so.

Kara is not only a sweetheart she's cute as a button! I remember this store years ago on College…read moreAve in Rockridge. I should have been shopping there or kept shopping there after they moved, now I will. This store is chic, fashion forward and worth that drive!

I was in town for less than 6 hours for my daughter's sport event and popped into this store. From…read morethe moment I walked in until I left they were friendly, attentive, complimentary, and even suggested quick dining options without being prompted! Lovely store and super fabulous customer service. Beyond impressed.

Trying to find certain models and sizes online is REALLY hard. During the holidays I was struggling…read morehard to find certain sizes as gifts. Luckily, I found out we have a Birkenstock not too far from SF. I called beforehand and they confirmed they had what I needed and I made my drive up north. The Birkenstock is located in a really cute shopping plaza with many other stores. I was in and out, got what I needed and was so happy they had many styles and sizes in stock. They saved my holiday and I would def recommend anyone to check out the store if you can't find what you need online :)

Birkenstock Bliss…read more Our ferry dropped us off in Larkspur, and we had an hour before our train to Windsor arrived. After a long day of sightseeing and exploring in San Francisco, my feet needed some serious TLC! I was so excited to the "Birkenstock" sign calling my name--it was like a beacon of comfort! I popped inside and ended up finding the most beautiful gray platform Birkenstocks that not only looked stylish but also gave my tired feet the support they desperately needed. Happy feet! Staff: The service was exceptional; the staff was super friendly and helped me find the perfect fit!

Absolutely gorgeous place! We came to get acai bowls and then decided to do a quick walk around. So…read moremany shops and food spots! Everything was gorgeous, festive and bright.

First time visiting the Town Center in Corte Madera. The center is clean and tidy, I only went to a…read moreportion of it, but will definitely be back to visit the whole center. There was definitely lighting jn the areas where we went to. The few places we visited, the staff were kind. The bathroom was clean and the workers were there at the ready to keep it that way. It was nice.

I was really excited to shop here until I was extremely put off and disappointed by the really tall…read moreManager with reddish brown hair named, Rachel. I simply came to exchange something, but was met with a horrible attitude by her. She was extremely passive aggressive, and I could see was even being rude to her fellow employees. The rest of the employees were wonderful, specifically Jillian. She on the other hand, had the greatest attitude and assisted me with everything I needed.

We were pleasantly surprised with the variety of items here. Besides clothes, they sell books,…read moretoys, and skin care products. We even found lavender scented skin toner! Believe it or not, they sell hangover patches...not that Lisa or I needed it ;) Great customer service. Thank you to the cashier that took the time to price check an item for Lisa AND described the two items in question.

The work is great, hope health returns to the brother. Would hate to see this show repair shop…read moreclose.

These guys should retire. Dropped a leather item off 1 month ago. Picked up today. Hadn't done the…read morework. Rushed while I waited. Botched it. When I complained was told "looks good to me". No accountability. Save your stuff. Find somewhere else.

I've been wearing Birkenstocks since I was 12. The comfort is unmatchable. So I was excited to…read morevisit this outlet being such a fanboy. Wow. The store looks amazing with all of the inventory, just went back today for a new pair and have met all the staff who were super friendly, warm and helpful. Carlos helped me and I was so impressed at his care for the customers, I had to write this review. Amazing product, beautiful store, happy employees. I'm so happy to see Birkenstock evolving its designs to keep current. It's the only show I wear.

Bunny is so kind and helpful her customer service and support was out of this world. The shop is…read moregorgeous and it's decor is sophisticated and feels fresh and vibrant. Sizing and selection are unbeatable compared to online and getting sized here is incomparable to a department store. They understand everything so deeply here and the product knowledge that the staff has actually makes it easier to pick out the best pair of footwear