Don't take your watch here. This "watchmaker" doesn't know what he is doing. OR, perhaps he doesn't…read moreexist. Here's my story: I'm a watch collector with a good working knowledge of watches and movements. My collection contains all of what you would expect from Patek to Rolex, Tudor to Seiko. I know watches. My immigrant father passed away in January and I inherited the watch he came to America wearing. A 1969 Seiko of no value to anyone but me. It was running poorly, but running none-the-less. I wanted to have the movement overhauled and serviced to get the watch working to the best of the ability of its movement. I totally understand and specs of the movement and how well it's capable of functioning when new. I didn't expect it to reach those numbers. But I DID expect that it would run without stopping while wearing it and that it would hit reasonable amplitude numbers. My expectation is that this "watchmaker" would call me when the movement was disassembled for cleaning and tell me the parts that needed replacing. I got no such service. I never saw or spoke to the "watchmaker". I only spoke to his gen-Z son. He quoted me three-four weeks for a complete overhaul at $300. I gladly left the watch with him. After no call regarding condition of the movement or necessary replacement parts, I reached out and was told they needed another two weeks. I started getting a weird feeling that this is not a qualified "watchmaker". I did my research and found some articles that highlighted he was a Lebanese immigrant that learned his trade in his family's shop in the old country. I thought, well - maybe real world experience is better than schooling. I gave them the extra time. Still had to reach out when that time was up and magically "he just wrapped it up - but it needs a few days on our winder". Ok - I just want it done well, take your time. I get a call a week later and I'm told to come pick it up. Upon arrival I asked to have the watch placed on the timegrapher and I asked for the results. They did this and informed me that the amplitude was too low. I would have to leave it for the "watchmaker" for another week. I sighed and said "ok, I just want it done to the best of your ability and functioning to the best of its ability. It's my dead father's watch and the only thing I have to remember and by other than photographs. Please treat it like the heirloom it is." They agreed. After two weeks of no contact I had to reach out. Once again it was "finished" just needed a few days on the winder. At this point, I started to realize the reviews for this place were suspect. They would keep watches for a very long time and never communicate with their clients. A review stated they didn't log any of the work that was done or provide a synopsis of the service. Not a normal industry practice for Watchmakers. Legitimate Watchmakers will provide you with a printed serve description with warranty. When I told them I wanted this included, they agreed. What I got was a handwritten piece of paper that stated "complete overhaul, One year warranty". Completely unprofessional. When I went to pick it up, I was informed that the watch was running well but would only wind in one direction. This is a by directional rotor, watch. The fact that they gave me a watch back that only worked when rotating in one direction is absolutely a sign that the "watchmaker" is not real or not a qualified technician. Imagine going to pick your car up from a mechanic and you are told " You can only turn left, but it works otherwise". This is essentially what I was told. After some research, I realize that the rotor is jammed now. It was not jammed when I gave it them. Also, it's obvious that the low amplitude is a result of a worn out main spring. This should be replaced and they should have told me it was necessary. Long story short, this is not a qualified "watchmaker". This place is an absolute joke run by young slacker punks. I will be including photographs of my communication with them. They are not responsive and basically robbed me.

My go to watch shop for batteries and cleaning. Love that it's a family owned business too…read more Every time I have gone in to get my watch serviced, everyone is so kind! They can even fix my watches that require pressurization. Most places have to send out my watch.

My 12 year old son and I had such a nice experience with Sergio last evening that I wanted to write…read moresomething, as much to thank him as to write a review. For starters, Sergio is quick, fairly priced, knowledgeable and incredibly polite. But he is also a throwback to the days of craftsmen/craftspersons who take their work seriously and also take great pride in their workmanship. My son inherited a watch from my recently deceased father. After carefully sizing it for my son's smaller wrist and removing a few metal watchband links, Sergio looked my son in the eye, shook his hand, and told him to treasure the watch because he knew the significance of the timepiece to us. It isn't the monetary value, but Sergio and his wife understood instinctively the real value of the watch to us, and the ritual of handing down a family keepsake. It helped my son learn a lesson and I know he will value the watch more because of the way Sergio treated it. I just love this guy. He will have my jewelry repair business for as long as he is in the community.

Outstanding experience in every way. Another jeweler had told my wife that fixing her watch would…read morecost hundreds of dollars and require shipping it to Germany. Sergio fixed it for much less while we were shopping for groceries! He clearly takes pride in his work and provides wonderful customer service that's becoming rare in this online shopping world, spending an extra 10 minutes showing me how to keep the watch clean and in good working order. Note: Located inside the Meijer store off of Carpenter if you're having trouble finding it

They serviced/repaired my German watch a couple of times and provided a strap that goes well with…read moreit. The watch always comes back looking like new and running great. Your precious timepiece can be trusted with Watchmann.

Very personal, incredible customer service, quick shipping. I ordered a Circula SuperSport, and I…read morecould not be more happy! Amazing shop, great looking watch (also happens to be running +0.1 seconds a day on the wrist)! 10/10 will buy more from WatchMann and recommend him to friends!

The bracelet on my Omega watch broke. They tried to fix it but could not. Ready to pay hundreds of…read moredollars for a new one Mike said that that bracelet might be under recall. After checking it was and I got a new bracelet for free. They could have told me different and I would have bought a new one but the honesty and professionalism by Mike and Lewis jewelers staff is why I will always go there.

They treat you like family I almost exclusively try to get…read moremy watches from them. 10/10 recommend. Professional and clean environment.

Great place to buy and sell 22k jewelry. They negotiate fairly and give even better prices if you…read morebuy with cash. I always get my gold from here. Highly recommend.

This place is terrible. I need a watch re-sized. Upon walking up to the front door, I there was a…read moresign saying,"Call for appointment only." I went back to my car and called for their stupid appointment. I scheduled it for 10 seconds, then walked up to the door and rang the bell. Their Jewelry was hideous and tainted. These people were not even Asian. They were Arabic, so I failed to understand the name....LOL. I paid the 5 bucks and got the hell outta there.

I needed a stainless steel watch band "sized" to my wrist…read more Stopped in on a Saturday morning and......... in a manner of minutes, the owner had it sized correctly just by looking at the size of my wrist and the band. Wow! I did not expect to have same day service on this, let alone within the same hour. I have other watches that need service and, based on this wonderful experience, I will be bringing them here to get the owner's ideas on what service can be performed. FIVE STARS for super customer service! ! ! Dave Franklin

Total CRAP. had 5 watches for battery replacement (again from accent). All died, literally, in 2…read moremonths. Figured local, give him a chance. Dropped off, quote mid week (for frigging batteries). Called this morning, not opening till noon (mind you 7DAYS LATER). Said been busy he'll get them by tomorrow. Such B.S. would NOT give him a dime for my time. You drop a diamond, have it documents and serialized as comete B.S. His jewelry counter has nothing but Walmart or consignment watches. NOT ONE PEUCE OF JEWELRY. Laundering. Wish I could paste a photo of the shop. I own more than what is displayed. Run, fast and far unless you want to but a slot in downtown saline which should be opening soon. Not getting into putting my Movado, Bulova, and NK In a.friggin zip lock bag, then just writing 'call me' on it? WTF? 10K in watches? At least I know they weren't opened and scavenged. Sad excuse for a business.​

Mastercraft went above and beyond to help me find the perfect ring. The knowledge they have goes…read moreback generations- making the experience that much better. Shant and Nevair found the perfect ring at the best price. They truly know the business and will guide you through the process. I never felt like a sales number and they treated me like family. The selection and customer service is truly unmatched. You would be a fool to go anywhere else.

No matter what we go in for, they always treat us great! My husband took me there to look at…read moreengagement rings, and we never went anywhere else. All of our rings came from Mastercraft, and I love that we can come in for periodic cleanings and inspections. They are friendly, efficient, and know their stuff!

even though their signs act like they buy coins and silver and other precious metals, looks can be…read moredeceiving

I went to a jeweler in the mall they said this watch would be $600 and I went here and the guy here…read moregave me. His honest opinion didn't try and sell me on anything. He was a really good shop owner. I would highly recommend this place if you're trying to get an honest review and didn't charge me anything to look at the watch. Amazing service highly recommend.