I got outstanding communication and customer support. Had my windows and doors replaced while it…read moreadded good comfort and feel. Also looks amazing. Roof was also done on a separate project and completely redid everything all plywood etc..Top notch workmanship and stellar material. Two guys knocked it out in no time leaving jobsite pristine throughout the process.

INITIAL DISCUSSIONS (FEB 22, 2024) We asked Keith if…read moreremoving the flooring would speed up the project but eventually kept tile. HandyWorks would demo and install the new tile. We also discussed painting cabinets, eyeing a mid-March start. PRICING & COMMUNICATION (FEB 26-27) We received only a "line item overview," no per-task costs. Repeated requests for a true breakdown were never fulfilled. Sue, the project manager, offered no real help with fixture selection (e.g., she told us to "use the filters" on a website we'd already tried). TIMELINE DISCONNECT (FEB 28) Keith disclosed late that the countertop needed a 10-business-day lead time and that subsequent tasks would push the project to around three weeks--far beyond our hoped-for one-week timeframe. CONTRACT & SCOPE OMISSIONS (MAR 12-21) After I canceled a meeting, Keith declined to email the contract, insisting on another in-person appointment. We finally reviewed it on March 15 but discovered the trashcan insert was omitted. Keith apologized yet still never provided a detailed cost breakdown. TILE PROBLEMS (SPRING 2024-MAY 2025) Several tiles were laid out improperly, and two had extra-wide grout lines. Keith's crew returned weeks later, but he sent a finish carpenter, not a tiler, leaving flaws. They redid those tiles again in May 2025 without Keith supervising. The tiler also used floor leveler to raise part of our century-old floor several inches--without our consent--then tried to charge extra and later failed to remove it from the invoice promptly. COUNTERTOP & BACKSPLASH ISSUES (FEB-MAY 2025) Small items rolled off the countertop's edge. By April, the section over the dishwasher sagged, leaving a gap. Keith finally added a bracket in May, admitting it should have been done initially. For the backsplash, his crew broke the grey-white marble pattern without asking, substituting grey for white near the edge. Keith insisted the white pieces were "too small" to cut, which felt untrue, and he never consulted us. OTHER UNPROFESSIONAL INCIDENTS Keith brought up politics (specifically, Trump) during contract signing, which felt inappropriate. One day, his workers cut quartz with our windows open, blanketing our downstairs in dust, for which he offered $200. A worker also smoked in our backyard after we explicitly said no. FINAL INVOICE & REFUND DISPUTE (SEPT 2024-MAR 2025) Keith apologized for including the unapproved floor-leveler charge on our final bill. We requested about a 10% refund due to recurring problems and incomplete fixes. He verbally agreed in March 2025 but later avoided the subject. We still haven't received any compensation. BBB complaint pending.

I'd really like to give these guys a higher rating. In some ways they helped and went above and…read morebeyond. However the finish work we were left with was upsetting. They also left lead paint chips all over the yard from the outside of the house; after stating they would clean it up. No issues with individual people or workers. They did help a lot with a hidden issue that came up as a surprise in the basement.

Excellent Workmanship and Professional Service! ​Five stars…read moreall the way for DCH LLC! They recently replaced our roof, and the entire experience was outstanding from start to finish. ​The crew arrived on time, worked incredibly hard, and completed the job efficiently without cutting any corners. Their attention to detail was impressive, and they did a fantastic job cleaning up the yard afterward--you couldn't even tell a major construction project had just happened. ​The communication throughout the process was clear and honest, and the final result looks incredible.

Servepro saved the day! We had some water seepage in our house due to the heavy rains and a friend…read morereferred Servepro. Quick response time, very professional and understanding.

ServePro gets an A+ in promptness. The "First Responder" was prompt, professional, and courteous…read more Our basement was flooded and we needed immediate remediation and they provided that. They drilled holes at the bottom of the wall to let air in, but never told me that they wouldn't repair said holes. This is what the First Responder said, verbatim, when I asked her if they'd be fixing the holes. "We prevent microbes from growing. Holes would b (sic) by licensed contractor. They would need to fill holes in with a caulking or something. Thanks Baseboard can go over the caulking I would assume" We paid in full before the job was completed. Maybe that was our mistake.

We used a Happy Home Maintenance for a number of projects. The did crown molding, replacement of…read morevanity countertops and removing vinyl flooring with tile in a bathroom. Gene did excellent work. We then hired A Happy Home to do a complete kitchen remodel which was done in three weeks. Excellent craftsmanship, easy to work with and utilized quality materials. So this company does everything from handyman work to full kitchen remodels. In would highly recommend using them. Gene is a true professional and has an incredible work ethic.

We are so glad we hired A Happy Home to do some jobs in out house - a kitchen backsplash and crown…read moremolding in the 'great room'. From the estimating phase to the completion Gene and Kevin did a marvelous job. They arrived on time and finished the job in the time estimated. They kept the job site clean and left with the area looking as clean as it did before they arrived. We can't praise A Happy Home enough for the job they did.

We were given a written proposal to fix our rear deck and front porch with everything explained,…read morethe contractor Guy Racine agreed on the price and (GUY) the contractor started work. 3/4 of the way finished the building Code inspector showed up on the Job site asking for a building permit, the Contractor Guy Racine said he didn't pull one. Over the next few days the Contractor tried to get us to pull the permit stating it would be a lot cheaper yet in the proposal it states that the contractor pulls the permit. I called the town and they advised me NOT to pull the permit as if I did it I'd be liable for a injuries or mishaps. Guy the contractor told me that the town was using scare tactics on me and that I should go ahead and pull the permit..I refused. Since, the Contractor wants to negotiate his price for more money. I met with the build inspector and he pointed out a lot of poor workmanship that GUY at Racine homes did and it will not meet Code standards. No Flashing on the rear deck or front porch, No 12 inch concrete footer at the bottom of the step on both set of step, they are just sitting on the dirt, no correct spacing on the Rear steps leading into the house. It has been weeks and within those weeks I have had no Contact from the Contractor and while we were not home, he came and removed all the building materials from the jobsite that I paid for to complete the job and took the front railings off the front porch. Unfortunately it has come to leaving a bad review but if it will help someone out from not getting taken advantage of, then it helped.

After a fire in our home, we worked with Racine Homes for our basement remediation -- and I can't…read moresay enough good things about the experience. Guy, Tucker, Joe, and Dan were incredible from start to finish. They were honest, dependable, and consistently showed up ready to work hard every single day. The craftsmanship was exceptional -- every detail was done with care and precision, and it's clear they take real pride in their work. Communication was seamless, and they went above and beyond to make the process stress-free for our family. One moment that really stood out: they surprised our kids with their own signed toolbelts -- such a thoughtful, personal touch that says everything about their character. If you want a team that delivers outstanding quality, integrity, and genuine kindness, look no further than Racine Homes. We couldn't recommend them more highly.

I had a positive experience with servpro, but had many issues with the "subcontractors" they used…read more They did an amazing job cleaning up after a burst pipe and flooded house. They dried it out quickly and worked with my insurance to make the process easy. I also used them for the rebuild services because they had the quickest turnaround, and that is where we ran into issues. The "plumber" did not properly attach the new sink and it is loose and not properly bracketed. This was never resolved. The floor installers set my AC to 58Degrees, removed my inside garage door, and left the AC on max for several days straight while it was 100degrees outside. They also spilled mortar and grout all over my driveway. I asked them to clean it up but they did not understand english. It left permanent stains. The painters got paibt all over my trim and light switches and lightswitch covers. I'm pretty sure they also punched or kicked my dog, we had to put her down. Don't leave any of these subcontractors alone in your house.

Great service, communication, and professionalism! Our basement flooded and the wonderful team at…read moreServpro were attentive to our every need. They provided quick clean up and mitigation. Would not hesitate to give them a call! A+ service!

I contracted KPI to come in and re-stretch our carpets for our entire house. They came in at a…read moregreat price and did a phenomenal job. They also did an amazing job professionally steam cleaning our carpets and made all of my carpet look brand new. We saved thousands of dollars and we could not be happier. Amazing customer service. I would recommend KPI to everyone !

KPI did our hardwood floors two years ago and did a great job bringing them back to life. What I…read moredidn't know was that they also install cabinets and provide the cabinets. Their price was actually better than Home Depot and the quality was off the charts.