We ordered dinner from here are so so delicious. It arrived quickly and well packaged and all three of us enjoyed what we ordered

10/10 been going here for years to different locations and they're all great but this one is near home has never lets me down. Even got my mom to enjoy Hawaiian Bbq for the first time and she's picky like 5 year old. Huge portions, good prices, and always good service here. read more

Food is good. Absolutely disappointed in the service. I went in and the menu changes on the screen, which is fine whatever but I asked if they had a paper menu and they say no and walked away. I finally just went to yelp and saw what people liked. They were so rude and then called my number to pick up, and they only gave me half my order. I went back up before leaving to make sure this was all of it and they were like ok will look... after 5 minutes a second order came up and they are like oh here's the other half. If I wouldn't have asked I would have walked away with half my order. Like I said food was good, we got a combo plate to try all the chicken. And kids meals. Probably will go back but a different location. read more

Eewww service, eewwww food, and EEWWWW prices. Won't be coming back- ever. Don't waste your money- read the reviews. Management: get your shit together. read more

I placed 2 family orders ($112) on 11/8 at 10:26 am through their online ordering system for pickup at 12:30 pm on 11/9 for a business lunch. It worked great, made payment and I got my confirmation. After arriving at 12:25 to a nearly empty restaurant, at 12:30 I finally asked where my order was and the young gal asked my name and found the order. I assumed it was almost done. After another 5 minutes I asked another gal where my order was. Excuse #1 - she said they didn't know about my order until I gave them my name. So they were making up my order right then. Excuse #2 - she said I shouldn't have been able to place my order online because they weren't even open until 11 am each day. Apparently she isn't acquainted with Ono's website because that's not true. Excuse #3 - she said their POS wasn't working correctly. When I asked to speak to the manager she stated the manager only worked one day a week and it wasn't on Wednesdays. Who allows people to work in a restaurant with no oversight? I didn't get out of there until 12:45 pm. None of their excuses add up. I went back to their website just now and started an order and it's not 11 am yet. I could place an online order right now for pickup when they open. They lied to my face! No apologies, no refund or even a store credit trying to make up for their obvious mistakes. I'm so disappointed with the restaurant, I won't be returning. read more

First review I've ever made. Ordered on Door Dash and it took two hours for delivery. Not the Drivers fault. She waited 45 minutes to pick up our order. She communicated with me that she was waiting for my order. I tipped her an additional amount for her waiting. I even called the restaurant while waiting and they just said they were busy. Will not patronize this place again. And the food was so so. read more

Small portions for a place that should be giving huge portions. The inconsistency in the different Ono locations is disappointing. read more

Ono Hawaiian BBQ - Chicken Katsu - Hawaiian Near Me - Glendale, Arizona

We stopped here for lunch on arrival to Phoenix. I had a combination crispy fish and chicken platter with cabbage. My wife had Hawaiian chicken platter with sticky rice and macaroni salad. First off, the portions are huge, I got 2 nice fish fillets and at least 3 pieces of chicken. Enough so that between the two of us, brought home 3 pieces of chicken as leftovers. The flavor of everything was incredible. It was nicely spiced and well cooked (not dry). The sauces nicely complemented the fish and chicken. For a relatively fast food atmosphere was a delightful experience. read more

The tacky big Plexiglas shield has to go. You can hear anyone talk and looks horrible. And I know it's a new location. But way way over priced for what you get. read more

I can't believe that this is my first time trying Hawaiian cuisine. Is it authentic? I have no idea, and I honesty don't care. This was fantastic. Spam on rice wrapped in sushi paper? Whoever thought of that should win an academy award. Had the fried chicken plate also. It was alot of food for the price I paid. Even with today's inflation, I considered it a value. I will definitely be back....and back....and back.....and possibly back again! read more

Came here earlier, service was rude and when I asked for a water they charged me and never gave me it.

I've been there twice and they barely opened on Thursday. The food is delicious and the size portions are pretty generous. The online ordering needs some work. I ordered online, for pick up at 530 and decided to give them extra time, since it was their first day open and showed up 15 after my pickup time and I still have to wait. I got my food a little bit after 6pm. Second time I ordered, I showed up right at my pick up time and I still have to wait. People than came after me, got their food faster by ordering at the window. They still deserve a 5 star review because the food is outstanding and the kids that work there are super nice and polite. They deserve to do well. read more

Ono Hawaiian BBQ - Chicken Katsu and Hawaiian BBQ Mix - Hawaiian Near Me - Glendale, Arizona

My husband and I went for dinner tonight I got two orders one for now and one for lunch tomorrow I got one order of the fire chicken and an order of the teriyaki chicken my husband is a rice fanatic he LOVES rice and he said the consistency is similar to sticky rice he gave it a 10/10 and I took bites because I wanted to see which one to save for lunch both the fire chicken and teriyaki chicken were amazing I LOVE the macaroni salad wish I could get more than one scoop in the meal lol, I don't have much to say about the customer service as we went through the drive through just because it was more convenient for us, they gave me a bunch of different sauces I doubt I will need them because the food is just that good!! read more

Disrespectful teenage BRATS! They have the audacity to answer the drive thru speaker with a "What do you need!?" when I had been waiting several minutes in the drive thru for someone to take my order. They need to fix their tone and someone needs to seriously check their attitude... read more

First and foremost I ordered a 2 item plate, I received about 4 small pieces of teriyaki meat over so much rice! I didn't even receive fire chicken which was my second item. My 2 scoop macaroni was basically 1 it was such a small portion. I have ate here before but wow this was surprising and such a disappointment. I went ahead and added photos of how the meat came inside on Tuesday rice and how little meat with it removed from over the rice. I got a sorry and that was it... money wasted and it took so long to get. read more

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The food was really great and delicious! The service was really fast as well. It came out as soon as I ordered it! The ambiance of the place was amazing as well. The songs that they were playing were a vibe. read more

SLOW. I enjoy the food and it's consistent but wow is it slow service. Inside slow. Order for pick up slower. Drive through slow. So unfortunate. I honestly go less cause it's so slow read more

This location is absolutely thee slowest. I've literally been in drive thru for over 30 mins. There is no way to get around car in front and there is cars behind. If you are on lunch DON'T GO HERE! read more

My experience with their food was through Uber eats. I ordered three different things because I had a gift card. I don't usually eat spam and eggs, but it was pretty good. The beef dish was delicious, and I also enjoyed one that had the shrimp and chicken combo. I ate my three meals over the course of a couple of days- I had a lot of studying to do. I enjoyed the sticky texture of the rice and the sweet macaroni salad was unexpectedly tasty. I even ate some of the cabbage, which had a good crunch to add texture to the meal. I definitely want more for the next study binge. This falls into the comfort food category, and if that's what you're looking for, it's a fit for you. read more

Placed an order for delivery, then immediately called to ask for extra sauce. Person who answered the phone assured us we could call anytime for special requests. Our order arrived and instead of extra sauce, we received no sauce at all! Meal is a total waste without any sauce. Do not recommend ordering from here . read more

I only gave them 2 stars because the food really isn't all that bad, but it really isn't all that good either. When you combine it with poor customer service and staff that looks like they hate their jobs, it's not a good experience at all. I started going there right when they opened and have been there many time, but I'm done with them now. Today's experience was it for me. I ordered the Mele Mele chicken which I've had before, but this time I almost took it back because it was dry and not much flavor. Much different from the first time I ordered it, lots of sauce and good flavor. If that's how much they care about what they're doing, I'll never go back. Such a shame. read more

I would put a 0 if I could but these people literally take their sweet sweet time and take forever to get my order out. I usually come here once a week on my lunch break and they always take 20 even 30 minutes sometimes to take my food out when it doesn't even look busy. It's like if they don't even care about others. read more

Enjoyed barbecue beef and teriyaki chicken dishes. Shrimp salad was reasonably good.

Why is it that when you order more than one order of something it comes out all in one container. I ordered 2 orders of Masubi and got a giant box with them all together. This has happened on several orders so this time I asked . When I asked why they said you have to ask for it to be boxed separately. Huh!!! I asked for 2 orders. What?? They could take it back I. And re make separate. No thank you! I was also given one fork. Geez. They were certainly able to charge for 2 separate orders. read more

First time trying Ono's. Never again, ordered the mix bbq plate combo and received all bbq chicken. The crab rangoons were tasted the worst I ever had. I went back to fix my order on the mix plate and they took back my order which was fine. Remade it and said sorry. I asked if I could get a side or a spam masubi for the inconvenience. They declined my request which was surprising since it was their fault. They offered me a soda drink but I already have one so I don't need two drinks. Needless to say, I won't be coming back. This place was way overpriced for what it's worth. Leo Hawaiian bbq a few minutes away is a much better place and cheaper too! Definitely better customer service as well. Not worth the $22 for a combo meal where they mess up your order. read more

This particular visit the food was all right. Ordered Katzu Chicken combo to go and it did not come with any kind of sauce or condiments. Just plain breaded chicken is not Katzu chicken. Not a fan of their tossed salad and dressing. There should be an option to change the salad even if there is an upcharge. At any rate I've never understood why a restaurant of any type packs a cold salad in the same container as hot food. Makes the salad warm and not appetizing. The wait for the food was too long. read more

First time eating here and was very pleasantly surprised. My wife and I split the Chicken Combo and added a side salad which was just the right amount of food. The BBQ Chicken and Chicken Katsu, rice and veggies were perfectly cooked. The combo also comes with their Macaroni Salad that is completely out of bounds... amazing! read more

If I could give the place a negative 7 I would me and my family went there for dinner and and when we got home to eat are food that we thought we were going to enjoy we were in for a treat of fatty beef there where bigger piece's of fat and more fat than beef never again don't waist your money on this place sad sad discussting I wouldn't feed this to my dog read more

Do yourself a favor! Don't ever go to to this location at 5830 Bell Rd in Glendale Az. It's the worst! They served the food like is was slop! The musubi was not rolled, the meat was so dry it was like chalk! I called the Manager to complain, she said there was nothing she could do since"technically " I got the right order. Their customer service sucks bad! I normally like Ono's but because of this experience I will never eat there again! $27.00 for slop!! read more

Good food and fast service through the drive thru. I will be back and if anyone was to ask me about this place I would let them know to try it. read more

not expensive! large portions! & drive thru, doesn't get much better than that! definitely try this place! food is fire