Tender Bbq beef and crunchy breaded chicken katsu are a good contrast to enjoy along with the macaroni salad and veggies. I still miss going to the Hawaiian drive in where I used to walk to when I lived in the excelsior but this is a good replacement since I'm not out in the excelsior often while I frequently ride along the sunset dunes park and this is only a few minutes away from the south end. read more

It's time to update my review. The only item I ever order is the grilled chicken teriyaki meal. Usually the mini plate. Times have changed. Nowadays the chicken thigh meat is sliced & then served over cabbage. And a token broccoli floret. The mini plate comes with one scoop of rice whereas the regular plate comes with two scoops of rice. You can get some teriyaki sauce in a small container to accompany your meal. I usually place an online order and then pick it up. Most folks do take away orders as there's limited seating. On occasion there will be online promo codes and on rare occasions paper coupons sent to your home if you live nearby. Located at Lakeshore Plaza where Lucky supermarket is the anchor store. read more

Ono Hawaiian BBQ - Hawaiian Near Me - San Francisco, California

Use the kiosk to order. The demeanor of the counter staff will ruin your day. The staff definitely doesn't want to be there. The owner should install more kiosks. read more

After this visit, I'II have to think twice before coming back. The food was burnt and the taste was very different from what it used to be. I hope they get back to their old quality. I used to always recommend this place, but I won't be able to anymore. I've seen reviews and it seems nothing has been done to change things. I think the problem lies with the managers, perhaps they aren't happy in their jobs or maybe they aren't even working. read more

Ono Hawaiian BBQ - Hawaiian Near Me - San Francisco, California

I actually enjoy mini BBQ chicken plate ! Place was slammed and we were lucky to get a seat ! My partner got a reg bbq Chicken plate! Lots of veggies and they opted for all rice ! I got my meal just as it comes! We also got a side if fried shrimp! The presentation was great but the shrimp tasted like oil! Probably won't order them again ! read more

Ono Hawaiian BBQ - Fried shrimp - Hawaiian Near Me - San Francisco, California

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I understand that they are very busy What with the Colma location temporarily closed until who knows when. They have spears been busy and popular, really. They are also good and consistent with the fried shrimp, fish, crack lava chicken, and teriyaki chicken! All good! We also are incentivized to order from them with coupons! We order every time there are coupons. With 10-20 orders every five or ten minutes, I understand. But the short ribs have been blackened a bit too much several times now, and this time, the beef looked a little undercooked. Please see the images, and I just hope this helps. We still definitely come back and give it a try, but we might avoid some of the signature items until it gets better. read more

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I ordered the Kalua pork to go on a Sunday afternoon. The meat was delicious, and it looked like a generous portion. It looked generous because there was a large portion of rice beneath the meat. There was no steamed cabbage. This was disappointing. read more

Ono Hawaiian BBQ - Kalua Pork, a whole lot of rice, no cabbage. I asked for doubled macaroni salad. - Hawaiian Near Me - San Francisco, California

Ono Hawaiian BBQ is one of my go to takeout spots. I usually grab the spam musubi, BBQ chicken, teriyaki chicken, or kalbi plates with macaroni salad. Their portions are super generous. Service is quick and efficient, and you have to pair your meal with a Hawaiian soda. There are plenty of parking out front, and they deliver nearby too. Simple, tasty, and a solid Hawaiian BBQ fix most of the time. read more

Ordered here for catering and their catering options are your regular standard Hawaiian BBQ options. Compared to many Hawaiian BBQ spots in the city, their catering prices are more affordable. I also originally ordered to pick up around 12:45pm, called a day before to see if they could expedite to an earlier pick up time, and they agreed. The next day, the food wasn't ready even though they said it would be ready by our new time. No issues though, given we asked kinda last minute for the time change. But will keep that in mind later on if we plan to cater here again. read more

I went to the other location but its temp closed.. This time I got the fire island chicken and it was cooked really well! I got the fire island chicken mini and it was such a filling portion. It was 15 dollars for the mini which was really pricey. Theres seats outside whih was nice and plenty of seats inside. read more

Ono Hawaiian BBQ - Island Fire Chicken - Hawaiian Near Me - San Francisco, California

Like being in the islands. Macaroni salad! Rice! Kahlua pig! Ono! And the plates are a good bargain, huge portions. Excellent quality and very delicious. Good prices! Enjoy! read more

They have great food there but yesterday I went in there to order and the male cashier was all smacking gum while trying to order my food he couldn't hear me . The girl bagging the orders was rude had an attitude . Then this old lady was paying with just a few pennies and she said it all loud OH WE DON'T TAKE PENNIES ! I'm like why not it's money read more

Ambience was busy, service was quick and helpful to boot. The food portion though was smaller than usual it was flavorful and came out as quick as I ordered it so they get stars from me! read more

Walked in to this place after checking out the new planet fitness in the plaza, on Sunday the 11th. There was a very young Latin cashier that acted like she did not want to be working there and gave horrible service. I ordered the white fish combo but wanted something else as far as protein, and saw they had the seafood mix, so I changed it to that. First off my order took almost 30 min to be ready and when I got home and started to eat , I discovered they had burned the chicken really bad and placed it in a way where it could not seen, but you could definitely smell it. The Shrimp where worse than the frozen supermarket bought ones, the only thing half decent was the fish, but you could still see it was old and stale, even tho it took 30 min to prep. It was my first time there and my last. Payed $40 for the mix seafood plate, an order of spam musubi and an extra scoop of Mac salad. Whole thing was $5 quality.the picture below was the least burnt pieces that I tried to eat but the taste was not good. Ended up trowing it away as well. read more

Ono Hawaiian BBQ - Burnt bbq chicken - Hawaiian Near Me - San Francisco, California

The food is good. We got an expensive family dinner, but it did last us a couple days. I'm not really a Macaroni Salad fan, but theirs is tasty. I didn't think the Kalúa pork is as good as it used to be. A little soggy. But this is a reliable place for a decent meal. We got delivery, which was fast. read more

Ono Hawaiian BBQ - BBQ Chicken - Hawaiian Near Me - San Francisco, California

We did takeout and ordered the grilled chicken, chicken katsu, and bulgogi. The chicken katsu and mac salad was my favorite. The bulgogi was a bit dry as well as the grilled chicken. read more

The food is ready good nice portions. The service is fast and friendly. The place has indoor and outdoor sitting . read more

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This is the shrimp and BBQ Chicken combo. Their BBQ chicken is the best! It's super juicy and big portion. Shrimp is also crispy and not too oily. read more

Ono Hawaiian BBQ - Hawaiian Near Me - San Francisco, California

My family loves ordering from Ono Hawaiian BBQ, especially for special gatherings like Father's Day and Mother's Day. Their food is always a hit and makes every celebration feel even more special. Some of our favorites are the Hawaiian BBQ Beef, Teriyaki Chicken, Chicken Katsu, and the Kalbi Short Ribs. Every dish is packed with bold, delicious flavors, and you can really taste the care they put into preparing their food. The meats are perfectly seasoned, tender, and cooked to perfection--it's impossible to pick just one favorite! One of these days, I'm hoping my sisters remember to order the Kalua Pork for me. I always ask for it, but somehow it never makes the list! read more

We came here for the June 2024 island spice lunch which was $9.99. They raised the price from $7. And there is less food. Two scoops of white rice, one scoop of max salas, some cabbage and broccoli. there were 4 pieces of spice fish but they werent that big. make sure to get teriyaki sauce to put over the rice. read more

Ono Hawaiian BBQ - No salad this time. Island spice fish with 2 scoops of rice and one scoop of Mac salad. A deal for $10 plus tax. - Hawaiian Near Me - San Francisco, California

I haven't gone for Hawaiian food for a long while and saw on TikTok that Ono had a new guava hula pie. It looked like a pop tart, so the fat lid in me wanted to try it. You know I can't just get a pie and leave so I decided to get two mini lunch plates. I got the Island Fire Chicken and Chicken Katsu. Wow, has the prices gone up! $12.99 or so for a mini and the pie was $399. The mini portions matched the name. They were mini now! I recall that in the past I was able to turn a mini into two meals if needed. This time, I felt like I could have finished both of if I wanted to. The fire chickens' texture was weird and the katsu literally came with 6 cut up strips. The cabbage that also comes with the mini weren't strained all the way so the water left in got to all the rice, Mac, and chicken dishes. Not sure if it's like this at all Hawaiian joints or other Ono locations, but this one ain't crackin... read more

So yummy. It compares to L&Ls with so many more sides. I love the mix plate with the crab wontons.

Placed order for 3 small party trays in the AM for an afternoon pick-up. On arrival, the order wasn't ready and ended up waiting about 30 minutes with no discount. My wife asked if they would throw something in for free for the trouble and counter lady said no. Good food, but poor customer service. read more

Surprised that this place gets such a low rating. I really enjoyed the few meals I got here. All delicious! Especially like the macaroni salad. I also enjoyed the crab Rangoon. Location is a bit far from us but when we do visit, we all like their food. read more

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The Hawaiian BBQ here is good . I enjoyed the BBQ Chicken and Beef along with the macaroni salad. A good solid place to get Hawaiian BBQ. read more

Ono Hawaiian BBQ - Hawaiian Near Me - San Francisco, California

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It's good but holy it takes forever to get your food. They are only fast when their boss is present at the store. It should not take over 20 minutes to get a spam masubi or any other plate read more

Maybe it's a fluke, a good co-incident. I picked up my order and everything looked really good. Short ribs seemed to be meaty. Well at least one out of two. Is it the timing? Went at 3 pm when they were not busy. I saw the online order coupon for buying $30 and you get $10 off. That is 33% if you order exactly $30. It must be online, which is better. You do it before you get out of the house. I ordered bbq combo which comes with short rib, bbq beef, and bbq chicken. I get a scissor and cut up the meat. Easy to eat. Did you know you get to pick how many scoops of macaroni or rice or steamed veggie. I get 2 scoops of macaroni. I got a combo of white fish and lemon pepper chicken, which comes with their salad and plenty of rice. I really like their salad dressing (Shredded lettuce with edamane). I would have have gotten Hawaiian Sun soda, next time. The lady putting the order together is so efficient. They really work well together. Saw the Wing Stop employee come in and seem to know them. All the food was only $24 after $10 off. I added 50 cents for certain things. Code 10HBBX till 1.21.25. read more

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I've never been to Hawaii, and I don't pretend to think that Ono's can replicate an authentic experience there. However, the same way one can enjoy Panda Express without thinking it is authentic Chinese cuisine, I feel Ono also has a place in the line-up of fast, casual dining. Rice, paired with macaroni salad, and chicken katsu--the OG fusion dish of East meeting West! I enjoy the crispiness of the chicken katsu, balanced by the creaminess of the of salad. And the rice? Who can say no to (gluten free) carbs? The Hawaiian BBQ is also solid, and I enjoy going back and forth between the katsu and the BBQ. I would say that with inflation / shrinkflation all around us (with perhaps Chipotle being one the more famous examples), Ono Hawaiian isn't immune to this, but I don't think that thier prices and proportions haven't changed as much as other competitors have. read more

Ono Hawaiian BBQ is my go-to place for Hawaiian food in the SF Sunset/Lakeshore neighborhood. Whenever I have a rough or busy day, I know I can count on Ono's to lift my spirits with a scrumptious combo plate. I have ordered take out from here roughly once every 1-2 months for the past 3-5 years and I will never get tired of it. Calling in the order is easy, and recently I've started using the application to pre-order pickup at a specific pickup time. It's just simply: good and reliable Hawaiian food. I have never had a misplaced order, or an incorrectly filled order. If we're honest, it's not gonna beat your local Oahu/Maui restaurant, but that's a given. If you sign up for email notifications, they usually always have some sort of "Free $10 Bonus Card when you buy $40 or more in gift cards" promotion. Although you can't redeem the bonus card until the time period stated, if you're a frequent visitor like me, purchasing these cards every time is a good investment for future visits. Of course there has been a price increase throughout the years (entrees are ~$14 now) but that is expected with inflation and cost of living. I'll still pay for good food! read more

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We love this place!! Family of four, plenty of food for everyone with leftovers-can't beat the family meal! We make rice at home and double up on the Mac salad. Three entree choices, we get Hawaiian barbecue chicken, teriyaki chicken, and Kalua pork. Sometimes when they have grilled fish, we get that instead of one of the chicken dishes. We've had barbecue beef in the past, that's good too, but we just love love love our favorite three choices! The steamed cabbage and broccoli is a wonderful addition. We've never had an issue with the service here, we always order online and go pick it up. It's such great food and makes dinner time easy because it's such a crowd pleaser. Run, don't walk, to Ono...We're so happy to have this restaurant in our neighborhood! Thank you Hawaiian Ono!!! read more

Fast and easy ordering. There was a bit of a snag with someone new training behind the register but it's all good. Love there family meals here with the chicken katsu, bbq pork and the teriyaki chicken. Just wished it was a bit bigger with more seating. read more

Food is pretty good, but poor service. Disrespectful staff. Wouldn't recommend on that basis.

Customer service here was absolutely unacceptable. Rude and dismissive. If you work in a service field you should know you need to provide a service. Bad service is BAD for business. read more

The food quality has significantly diminished. The teriyaki chicken, once a customer favorite, was drenched with THICK dark sauce, which made the chicken so unappealing, I could not finish the plate. Last time we visit here. Aloha!! read more

I ordered a mini chicken katsu, a chicken katsu dinner plate, and a combo plate. The food came out fast and the staff was prompt. The katsu chicken was crunchy and juicy but my favorite part was the macaroni salad. I love the katsu sauce which tastes similar to a tangy barbecue sauce. read more

Ono Hawaiian BBQ - Chicken Katsu (instagram: wooneats) - Hawaiian Near Me - San Francisco, California

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Out of all the Hawaiian places I've been to, this one tops them! For the family meal, it comes with 3 choices of meat, rice and macaroni salad. It's $40, and for the amount of food you get I'd say it's worth it! I usually don't like macaroni salad, but this one is really creamy and isn't overly seasoned. The Katsu is also amazing. It's a dinner that never disappoints! read more

Your classic Ono experience located in a nice shopping plaza with surprisingly large amount of parking spots. The inside is quite small and not designed to host large parties that are dining in, so would recommend this as a convenient take-out option located along the edge of SF! read more

Food is always consistent, fresh, and well packed for takeout. Our favorites are the family meals or the individual plates and always an order of spam mashubi. The place is clean and well lit. You're always greeted-service is efficient, friendly, and professional. You can't go wrong here. read more

My order for my hungry family was delayed by 30 minutes. We were starving upon arrival, and I hate this place. Never order from here again.

Had an unpleasant experience today at the SF location and will never go back. The SF location is small and crowded. Super busy because of Colma closure. I place my order and waited towards the back of the store. After 15-20 mins, the gentleman that placed his order before me got his food so I figured I should be getting my order soon. After 10 mins, #189 and 190 was called (my # was 187). I noticed an unclaimed order was sitting on the count for awhile and thought it might have been mine. Maybe I didn't hear my number because it was noisy from people talking and the ice maker. I approached the counter and politely asked Claribel if my number was called. She totally ignored me and turned her back at me to face the kitchen. She remained in this position for about 10 mins bagging orders. I finally got her attention and ask politely again if my number was called. She "lashed" out at me and said "You have to wait like everyone else (pointing to customers waiting). We are very busy so you have to wait your turn." I told her I know you are over worked but don't take it out on the customers. I watched you scolded another customer earlier with the same tone. I told her that I wasn't complaining about the wait. I just didn't know if my number was called. Claribel needs an attitude adjustment. She was mean and rude. Should not be serving the public with that attitude. As for the food, it was ok. I wouldn't rave about it but it wasn't bad. The bbq beef, teriyaki chicken and chicken katsu all had good flavor. The bbq beef was dry and tough, felt like I was eating dried beef jerky. The chickens were good, moist and tender. read more