We had an absolutely amazing experience working with Daniel! From start to finish, he made the…read moreentire process of buying our Tacoma feel effortless. We went up from Monterey but locked the truck down over the phone the night before. It was hands down the easiest and smoothest purchase we've ever had. He was knowledgeable, patient and never pushy, which made us feel comfortable and confident in our decision. He answered all of our questions, kept everything transparent and made sure we drove away feeling excited, not overwhelmed. We couldn't be happier with our Tacoma and the experience Daniel provided. If you're looking for someone who truly makes car buying simple and enjoyable, Daniel is your guy. Highly recommend!

You'll be needing this: BAR (800) 952-5210…read moreDon't bother trying to be nice and "work with them". Their word means nothing. I can't believe how bad this has gone! Also consider filing a complaint with the DMV https://www.dmv.ca.gov/portal/customer-service/report-an-issue-or-complaint/?hl=en-US and Attorney General. https://oag.ca.gov/contact/consumer-complaint-against-business-or-company?hl=en-US THE worst purchase experience i have ever had.I received my vehicle with an EMPTY TANK OF GAS! First time i go to start the truck and the first thing I see is the fuel light turn on. Next thing I see is the windshield has 3 cracks in it that they failed to mention! I go outside the vehicle and I can see the roof trim completely missing on the passenger side, and the windshield cowel is so damaged the almost the entire bottom is exposed! Now ANY WATER that gets on the windshield is going to pour right into the firewall and flood my interior! I can't even operate the radio properly because the entire center of the screen wont detect any touch! How did this pass inspection!? I paid $23,000 for THIS!? DO NOT take these people at their word. Inspect THROUGHLY. Avoid the place all together, honestly

Straightforward and honest seller. Got what I came here for and Alex made the entire process quick…read moreand simple. Extremely happy with my purchase!

My kids and I have been discussing replacing our minivan with a smaller car for years, but I loved…read moremy minivan (still do) and couldn't imagine parting with it. Over the past few months, my son and I searched for affordable used cars, test-drove cars, shopped around for a good trade-in price for the minivan, and even posted the minivan on Marketplace. Yesterday, as I drove off the High Street bridge and returned home to Alameda, instead of turning left, I drove straight to Diamond Auto's lot. I recognized my son's dream car by the enormous spoiler on the back. I took it for a test drive. I sat with Alex to discuss the price. Today, my son and I test drove the car. We sat with Alex to discuss the price and the warranty (3-months, which isn't much, but it's 3-months longer than any other warranty we were offered). We came to an agreement. I gave Alex the keys to my beloved minivan (which is now for sale, by the way), a lump sum on my credit card, and drove away in a sporty sedan. It wasn't just that we found the right car at the right price today. We found the right salesperson. Alex is supporting the local community as well as his own family. He negotiates directly and clearly. He speaks respectfully to middle-aged women and teenage kids. No gimmicks. No pressure. No confusing equations. Tell him what you need, and he'll tell you what he needs. If it works, it works. If it doesn't, no pressure. I enjoyed doing business with him.

10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

I had an amazing experience with Reliance in handling my auto accident. They not only gave me a…read morevery accurate inspection and estimate but also made sure to help me handle all issues with the inquiry. They truly are amazing people. Working with Elias and his brother along with their team is top tier - definitely recommend going here.

Performed brake replacement on my beloved Mazda. Fair price, quick and excellent work. Not sure…read morewhat else you could want. Will surely be back with our other cars.

they have been my go to for many many years. they are lovely people who are good at their job!read more

I was able to schedule an appointment through Yelp on short notice. They were very responsive and…read moremade the process quick and easy. Initially, I had purchased a 10-inch subwoofer from Amazon and planned to have them install it. However, after listening to one of their 12-inch subwoofers, I was very impressed with the bass quality and decided to go with their setup instead. The employee was knowledgeable, professional, and never pressured me into making a purchase. He took the time to answer all of my questions honestly, which helped me make an informed decision. Although the installation took a little longer than expected, the finished work was clean and professionally done. The sound quality is excellent, and I am very satisfied with the results. I would highly recommend them to anyone looking for quality audio installation services.

I had to update my review from a couple years ago as nothing has changed. I went in for a dashcam…read moreinstall and the service along with quality of workmanship and clear communication continues to amaze me. Don't risk low quality installs at big box stores when you can visit a dedicated shop who knows auto electronics inside and out. Saeeed is wonderful and so is Sam so either of them will meet your needs. Thank you again for a job well done!