We had a rattle snake in our yard and they sent someone that quickly removed it ! Thank you!!read more

We had a raccoon under the house coming and going for a week. Patrick was able to come out the…read moresame day and installed the exit/no entry flap door and that night the raccoon left and was not able to re-enter. Very professional and timely with his work. Excellent communication about services and prices.

Brian was incredible in helping us with an opossum we accidentally trapped in our backyard while…read moretrying to catch an injured stray cat. We were terrified because it looked like the opossum might be hurt or stuck, and we had never trapped an animal before. Brian was quick to respond, incredibly informative, and helped us through the situation with so much calm and professionalism. He was absolutely worth every penny, and I would highly recommend All Star Animal Trapping. We had originally called a few wildlife rescues and unfortunately got little to no help, so we were very relieved to find someone who actually knew what they were doing.

GREAT PHENOMENAL EXPERIENCE! Connor at All Star was so helpful and wonderful to work with and I…read morewould highly recommend this company for any humane pest removal needs. We originally had a skunk family under our deck and called All Star to help with the humane removal but when Connor came to set up traps we found out they had left. We ended up not needed trapping services but we decided to have Connor help us create a fence around the opening we had to the deck so that no animals could access going forward. They came back pretty quickly (within a week) and Connor and his colleague came to finish the job. Communication was very good and they always came during their approximate arrival times. I didn't feel pushed to do anything I didn't want to do and Connor was really knowledgeable about his work. The estimates were detailed and reasonable and my husband and I didn't feel like we were getting ripped off or there was any dishonesty. Appreciated the transparency and overall wonderful experience. Will be using them again (but hopefully not).

Sean did an amazing job with covering vents around the house. The work is meticulously done. When…read morehe's on the roof he's careful where he steps to not break the tiles. The job included meshing all around the house and even areas i didn't notice but was necessary to keep critters out. Sean is professional. His work is top notch. He is on time and communicates if he's going to be late because of another job. He's also very patient and answers all my questions. He is very kind hearted and helped me with a few other things that weren't even part of the job. The quoted price was reasonable. A kind, skilled, honest person with integrity like Sean is definitely someone I would highly recommend. You would be happy with his work!

Logan offers custom vents that will keep out wildlife intruders! Highly recommend his servicesread more

Very satisfied with our service by Chad with All City! He responded quickly to the call and…read moreremoved 3 raccoons from our attic and boarded up the entry point. The process was much easier than I expected and I am grateful for Chad's expertise.

I just used all city to help me with the sweet mama racoon that decided to use under my house ( and…read moreinto walls) as her birthing center.....I put up a cmaera so I couyld figure out what was going on and once I saw the mama I knew this could be a long haul with babies involved now in the picture. I did not want to harm them in anyway and through reserach I found out almost all trappers dispose of the animals.....heartbreaking. I also realized after they were old enough to walk it was time to send them on their way as they always have a backup den close by. The day I called Peter came right out that day and sprayed the horrible male hormone and it got her attention but she was stubborn and Peter left on vacation so then Leo took over.He went back under and sprayed this time took a video of her with her babies and we had to do 4 attempts total to get her to leave, the last night he sprayed for the last time was a little sad I have to say as she pushed the adorable babies out the opening....as they left a coyote showed up and I had to scare him off several times she grab the little ones and pulled them up the tress ...she totally knew how to handle the situation and so did all city....wont hesitate to call on them when needed again!

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

Honeybees set up shop in our garage wall, and The Bees Knees removed the colony alive and relocated…read moreit -- no extermination. Careful, knowledgeable work, sealed up the entry point afterward, and fair upfront pricing. If you want bees handled humanely, call these guys.

Arin called to let me know when he'd be here. He went right to work and took care of my wasp…read moreproblem I will utilize his service again when needed

Steve was very thorough in his initial inspection, and explained very well, what the problems were,…read moreand his suggestions. Martin B. and his crew did a thorough job on taking care of my rodent problem, vacuuming, cleaning, and sanitizing, and inspecting a couple of weeks later for any more mice and rats. Martin B. and his crew returned today, and did a very thorough job on installing the new insulation in my atttic, also did a few carpentry jobs I'd requested, including replacing rotted wood, and painting. They went the extra mile for me. Marilyn Martin

I don't enjoy leaving negative reviews. I understand accidents happen, projects don't always go as…read moreplanned, and I'm generally willing to give companies the opportunity to make things right. Unfortunately, this was, without question, the worst contractor experience I've ever had. I found Green Rodent Restoration through Nextdoor after seeing their positive reviews and the mention of potential SCE rebates. Although I later learned I didn't qualify for the rebate, I decided to move forward because the estimate and scope of work made sense. Rony was very thorough in explaining the process. During the attic work, including the insulation installation, my home sustained three separate areas of ceiling damage, including one where a worker stepped completely through the ceiling. When I raised my concerns, the foreman suggested it was because there weren't enough boards in the attic for the crew to walk on. As the homeowner, I hired professionals because I expected they knew how to safely perform this type of work. Before the crew left, I was told the attic fan would need to be rescheduled because of an issue. This only came up after they had already asked me for payment. Had I not pushed back, I believe they would have left without completing a major part of the project. When I questioned it, the foreman was dismissive rather than taking ownership of the situation. What disappointed me most was the lack of respect for my property. The crew shook a blanket full of insulation and debris into my front yard. When Green Rodent Restoration sent a contractor to repair the damage, the experience didn't improve. The contractor used my bathroom without cleaning up afterward, dumped dirty mop water containing soap and debris into my front yard, left drywall dust throughout my home, and I later discovered fresh scrapes on my staircase railing that were not there before. While the ceiling repairs are better than the original damage, they still don't look like a professional finished product. The cleanup and overall attention to detail also fell well below what I expected. In my opinion, Green Rodent Restoration should have had a supervisor or foreman present while the restoration work was being completed to ensure it was done properly. Communication afterward has been equally disappointing, and I have had to follow up repeatedly throughout this process. Based on my experience, I cannot recommend Green Rodent Restoration. My advice is to take your time, compare several companies, and don't make your decision based solely on reviews or the possibility of rebates. I only wish I had shopped around more before making my decision.

Amazing!!! I had a dead animal under my house that was in a hard to reach area in a basement. Most…read moreother people said they wouldn't be able to extract it. Animal capture was able to come out and quickly extract it and clean out the area. Highly recommend.

Definitely recommend Very responsive…read moreOver time they caught 4 skunks and 5 raccoons whom i believe were living under my house Very efficient and easy to work with

We needed all new vents and crawl space covers and were highly referred to Accurate Rodent &…read moreWildlife by family and they didn't disappoint. Sean and Javier came out and did a fantastic job. They were efficient, knowledgeable and made sure everything met our expectations. Job well done!

We had some gopher problems for a year and when I finally figured out who to call, Sean came to the…read morerescue! He first did a thorough phone consultation and explained what the program would entail. Once our HOA made the decision the rest was easy. I was able to set up appointment easily with Sean. He was on time (no 4 hour waiting period), super thorough and knowledgeable, explained and showed us what were new habitats vs old ones etc. Payment done during the first appointment. Price was reasonable. He set the traps and the next day the gopher was caught. He came the next week to check and remove and reset trap in case there are anymore out there. Came back the week after and there are no new critters. Only then did he pack up the equipment. I'm very satisfied with Sean's service and expertise and would highly recommend this company. Thank you Sean!

Super quick response. Fair price. Super quick service. Jérémy was efficient and provided same day…read moreservice to remove a skunk.

Thank you for solving our critter problem quickly and easily. The raccoon is in a safer place now…read moreand the folks who bought our house won't have any more problems in future. Great job!