After a horrendous experience with another optometrist, OVE took us in last minute and helped us with my son's glasses, even though he had a bit of a complicated prescription. The entire staff was super friendly and helpful. I was very appreciative for all of their help. We will be back! read more

This was my check up appointment. Starting from my appointment visit I showed up 5mins early. My kids came with me, we waited and waited till 17 minutes passed by I finally had to ask if my appointment was as scheduled. They never kept me inform doctor is running late Or even apologized. When I finished with my appointment for the follow up all the front desk people were so busy laughing about something on the cellphone. I said bye and no acknowledgment from the front desk. After a week of trying my new contacts I called to order my contacts a full year. I asked what would be my patients responsibility and the receptionist said $15 I repeated $15 to confirm. 1 week after I go pick up my contacts and my total turns out to be $57 including with discount. I asked for breakdown $45 was for the optometrists check up. I was a upset because never did I get informed of extra fees. The check up should be part of my exam. I been to several optometrist in my life and never felt I was being pinched for everything. So I mention to the front desk if there will be a charge it needs to be explained and also bill my insurance for any appointment. I'm dissatisfied with quality of service and I never will come back. I plan to go back with my previous optometrist that's in San Diego. read more

The team here is professional and friendly. I rarely have to wait to make appointments, they explain each step of the eye exam, especially helpful when it came for Mini-me one to have her eyes checked. We have been going to Vision Experience now for about 5 years, seems longer but they are great about reminding us for our yearly check up, they have a wide variety of frames, option styles on glasses, tints etc. The staff is also very helpful when it comes to early or late appointments for kids in school and you don't want them to miss classes. No complaints and they work with your insurance, they don't gouge you on prices like some eye places. read more

Amazing office, friendly, super informative and patient. Dr Jury is easy to chat with, non judgmental and very thorough. Tina helped me in the front office. Very sweet patient woman Who helped me with my choices and explained everything with a smile. Will definitely continue to return to this office. Thank you all for your help. read more

I had an appointment this morning, I walked in and the people who worked here weren't wearing mask. I was surprised and very uncomfortable. The lady asked me if I would like her to wear a mask? I said I would appreciate it. As I was filling out my paper work I noticed none of the people working there had a mask on. I asked her, "I thought it was required to wear a mask?" She replied "Not in Riverside not required " I was so uncomfortable and angry. I told her the Covid-19 could be on your clothes, touching their face or cough and infect me. I have health issues and by them not wearing a mask made me at risk. I feel this was a Eye Dr. They should be more careful and considerate to their patients. Needless to say I cancelled my appointment, she asked me if I wanted to reschedule? I sad "NO! I WONT BE BACK. She said other patients aren't wearing a mask, I sad I can't control them but the employees are at risk as well. Other Eye care offices are taking your temperature at the door and require mask are required by everyone. read more

This is the "Go To" place for me for contact lens, glasses, sunglasses in the IE. I was just looking around to find the nearest Optometry from where I live, and Optometric Vision Experience happened to be the closest place. I am glad to I found the place, thank you yelp! And the customer service of all the staffs, especially Andrew, is something that keeps me coming back to the place. All the staff here are very well trained, professionals. Come in and check this place out! read more

I have called this place twice to set up an appointment because I'm a new patient. The first time, i was asked to hold because the lady was with someone and left me on hold for 30 minutes so I hung up. Just now, the second time, I was asked my information, then left on hold for about 15 minutes. If this is how they treat their customers/new patients, then I want NO part of their business. What a scam they are! I wish I could give them a zero star. Absolutely terrible. read more

What can I say they are amazing from the front office and reception, to the Dr. who always goes the extra mile I can't say enough! Andrew goes above and beyond to fit your glasses and make sure everything is perfect!! Love this place!! Highly recommend!!! read more

I got my new glasses in March of 2019. They had to make adjustments a few times and unfortunately they still aren't correct. They don't even carry tWorst glasses I have ever had and would never go back. read more

Very helpful staff, accommodating and professional with a good frame selection. Dr was very informative and just overall pleasant experience. read more

You can tell the optometrist really cares, he takes his time to explain things and is very informative. The entire staff is very nice and helpful. read more

Incredible experience! After a massage I woke up the next morning with pick eye (in both eyes) I immediately went to urgent care and the urgent care doctor provided me prescription eye drops. Unfortunately, on top of pink eye in both eyes, I had an allergic reaction to the eye drops prescribed, the urgent care doctor recommended that I go to the ER. Instead, I scheduled an appointment with Optometric Vision Experience and within minutes after I started my exam they noticed that I was having an allergic reaction and prescribed the correct prescription eye drops. My eye's were back to normal in just a few days. The staff was friendly and the doctor was very knowledgable. I am forever grateful! read more

I have work glasses since I was a child and I don't think I have had a more pleasant experience and very thorough exam. The staff is very helpful, pleasant and knowledgeable. I use Yelp to find the services I need all the time and I had to leave a review to help others find these folks. read more

Dr. Jury and his office staff are very friendly, helpful, and very professional with all my vision needs!...I look forward to returning in the future. read more

We had a great experience at Vision Experience! Very helpful, friendly and knowledgeable employees. We found the glasses we wanted, and they have a very good selection of glasses. This will be our regular place to use our prescription to get glasses. Thank you Phil & Kim Wildomar residents. read more

Dr. David Huff & staff provided a great first time visit at this location! It was a very positive & professional atmosphere. I highly recommend this office! read more

My go to optometry place for the last 4 years. I like their appointment system, they send you a text to confirm everything so you dont forget. Eye doctors are friendly and courteous, the billing staff are also nice. I only buy the contacts, but it seems they have a decent selection of eyeglasses too. read more

I called this office at 11:00 am to make an appointment with Dr. Jury. We are long time patients and have not been in for quite awhile. The person Liz, who answered the phone told me were were STILL in the computer and there wouldn't be anything available until October 4. When I finally said ok the problems soon began. I gave her our Medicare Advantage Numbers and to her we had DavisVision as well. Liz said the numbers for Medicare weren't coming through on the app. and then I asked her to call it in and gave her the phone number. Every single time I had to give her information she would yell what "what"? loudly into the phone - whether it was my address, patient d.o.b. anything! She then said she would call me back. I waited and then got out the Medicare Advantage Info. online. Opt. isn't covered and she never asked for the DavisVision Id. I called back to let her know that and she didn't say thank you - this is at a bare minimum some one working in an Optometrist's Office should know. Then I asked her to call DavisVision because I could read the Office Visit, Lenses, etc. amounts. She took our ID numbers and said she would have to call back - why? Anyway, much later she does call back and stated " I have them on the phone - what is your husband's name? I told her his legal name - and then she said what -and spell it? and what again. Then she stated I thought his name is Tom - I said yes but what I spelled to her is his legal name - then she said something unintelligible with an attitude. I hung up. This entire process took 60 minutes and we still DO NOT HAVE AN APPOINTMENT! We no longer wish to have an appointment either! Dr. Jury - I would like to hear from you - you are the best at what you do but this is completely unacceptable. S. Han read more

First of all, I was taken in promptly. I didn't have to wait. Everyone at the front end was nice and friendly. The optician that helped me offered to fix one of the arms on my worn out glasses. They don't pressure you to buy their glasses. The optometrist was professionally straight forward with his expertise and was especially caring. He didn't rush the process. He took the time to hear our story and offer us advice that benefits my health. My copay to get my contact lenses prescription was very affordable, lower than what I had expected. Our experience was so pleasant here that my husband decided he would come here on his next exam. read more

Excellent place to get your eye exam and glasses, they have a really good selection, everybody that works there is great, very knowledgeable, got great recommendations from them, they were familiar with my insurance and were able to direct me in the right way, very impressed with their customer service. Dr Jury and his staff rock ! Highly recommend!! read more

My kids have been going here for years and my son hasn't been seen in almost two years. We walked in today and Andrew helped us, I was letting Andrew know his current glasses broke and how we were trying on tuxedos today for prom, and that senior prom was next weekend. My sons warranty was even expired, as it's been awhile. Andrew immediately got my son a new pair of frames at no charge, he continuously was polite, professional, and letting us know he wouldn't want him to go without seeing with all this important stuff going on! As I mentioned, we've been going here for years and the whole eye center, including doctors and other staff have been amazing!!! Thank you guys so much!! read more

I stopped by the LensCrafters at the Mission Viejo Shops to request for them to help me adjust 2 pairs of Fendi sunglasses I purchased online from another retailer. Amidst COVID-19, the store was very busy serving customers but I was delightfully greeted by the store manager who was so helpful and kind. Most deserving is that I want to give a special thanks to OTTO, the Lab Manager who fixed my sunglasses in minutes and was so nice and friendly... he even came out to wave hi to me!! I am so thankful that amidst all the craziness that is going on in the world with the pandemic, I am so pleasantly surprised that they extended warmth, kindness and an extra special touch with their impeccable customer service. I highly recommend this location, truly appreciate all of your help OTTO.. my sunglasses fit right because of you, thank youuuu for going above and beyond!! read more

Outstanding customer service and good selection of glasses. Fast service and they treated me very well. Valerie was exceptional with her customer service! read more

Awesome selection of eyewear and the staff at this place are fantastic. In my opinion you really find out how good customer service is when something doesn't go right. I bought a couple pairs of new prescription sunglasses in June and a couple weeks ago I noticed the paint was flaking on the Oakley Sunglasses inside the nose piece. I took them in showed the staff last week and they said no problem we'll have a new pair for you asap. I didn't have to send them in to Oakley directly or do anything... they called said the new pair were in, changed out the lenses for me and that was that. Hassle free and a real pleasure to see how this place takes care of their customers. Well done! read more

I just got back from an appointment that I booked last minute yesterday. They were able to see me the very next day, which was wonderful. Currently, I don't any insurance, but was in desperate need of a new contact lens prescription because I had been wearing my very last pair for about three months! Bad, I know. I was greeted by the friendly staff as soon as I walked in, and was able to browse for some future frames while I waited. They have some very nice name brand frames like Burberry, Gucci, Dior, Jimmy Choo, Coach, Michael Kors to name a few. I filled out some new patient information, and I didn't have to wait long at all. Dr. Brian Parker was amazing! He saw that I was paying out of pocket, and did his best to accommodate my needs without blowing my budget. He is very personable, easy to talk to, and explained everything he was doing so that I felt comfortable and also very well informed. Even though this was my first visit being a new patient, Dr. Parker listened and helped to alleviate my unique concerns (I'm pregnant, and that can effect your eyesight! I didn't know that), and I felt like I'd been seeing him for years. He tried a new pair of contacts on me that felt much better than my last ones, (I have an astigmatism in my L eye and my previous contacts sometimes rotate causing dry irritation) and I'm grateful he took the time to notice the little details. Needless to say, I think I've found an excellent eye doctor! Best Experience! read more

Everyone working their hardest to ensure a great visit. Every single person in here was really kind and always made sure me and my brother were satisfied with what we were looking to get. Highly recommend this place to anyone. read more

I have been seeing Dr. Jury for about 8 years. He has taken care of my whole family for that time. His office staff is outstanding and he is an extremely caring and knowledgeable Dr. He makes sure you have exactly what you need and takes his time with you. I recommend him to anyone who asks me. read more

I've been going to Dr. Jury for years and am consistently impressed with the service and quality of care. Their front desk is always so nice and and make each visit extremely pleasant! They have an excellent selection of frames from a wide variety of brands. Optometrist Vision Experience is the best place for vision care in town! read more

Love Dr. Jury! He's always very thorough & personable. My son, Jayce is 15 & never minds coming in for his appointments. He has been so impressed, he insisted we do a Yelp review! Friendly staff, good deals & huge assortment of glasses & sunglasses! I could spend hours in here trying on all the countless styles they offer. read more

My daughter saw a children's eye specialist for years with them not understanding her unique diagnosis and wanting to take extreme measures like possible eye surgery even not knowing if it would work.. by luck we found The Vision Experience and the dr was so knowledgeable about her condition put her in contacts knowing it would correct her condition and it did! Her vision has not only improved but her rare condition has resolved! Best part she didn't need surgery! So grateful for these doctors and the whole staff is awesome!! Thank you Vision Experience! read more

fast & efficient. Dr. Love helped me with my dry eyes & my contacts. Very pleased with my experience.

Great service!! The people who work there were very nice. I went in with my prescription (I'm pretty sure they offer as well) to pick a new frame and was out of there in less than an hour! When my glasses arrived about 2 weeks later, they were perfect! No problems whatsoever! I love my new glasses! read more

Optometric Vision Experience - Great place - Optometrists Near Me - Wildomar, California

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Just had my annual eye exam the other day with Dr. Jury. And after quickly catching up on the past year and then moving onto my eyes I asked the good Dr. "how long have I been coming to you now". 11 years!!! There's a reason for this.... best service, great staff, fantastic hours, great location, excellent environment and huge selection of eyewear! I would recommend Dr. Jury to anyone and have to many over the years. It's an annual appointment I truly look forward to. Don't mess around... go to a proven professional with a great personality! read more

I loved my in store experience with the staff. The glasses and contacts I received are awesome. I can see everything. The exams are thoroughly conducted and explained perfectly. I would recommend everyone to experience the quality care and service given here. Thank you again. read more

Dr. Jury and his staff are extremely friendly and considerate. I always enjoy coming here! Always open to answering questions, and I never feel rushed. I never feel pressured to buy anything extra either, and i know there are some optometrist offices who push the "extras" on glasses. They have a huge selection of glasses to try on; all of which are affordable : ) Overall, LOVE this place! read more

Great experience at this office. Excellent selection of Mail Jim sunglasses. Worked with Andrew who walked me through the process of prescription sunglasses. Would highly recommend. read more

Carly was incredible! She made the experience very helpful for me as a young adult trying to figure out how to purchase glasses for the first time. I would highly recommend her guidance for anyone read more

I have been going to this office for about 10 years. Dr. Jury is amazing! And they have great customer service.

First of; our entire family has been customers for the past six years, always satisfied. Today's experience has been rather disappointing. We cam in to ask for a last minute appointment because it was my daughter's only day available since she's studying far away. Leslie made no effort at all to help us finding a solution. Very disappointed, we will look for a different optometrist today. read more

Was visiting from out of town for a wedding and had a contact emergency. Optometric Vision Experience went above and beyond to save the day! EXCELLENT customer service experience! read more