Went to see about my sons glasses and Michelle was soooo helpful. Very nice and friendly person made it super easy for us and even was able to tighten up my son's glasses for now unti he is able to see the Dr. pulled up our insurance and gave us all the information we needed. Thank u for making us feel wayyy better than how we went in at the beginning. Your customer service is amazing!! Have an amazing weekend Michelle !!! See u all in 2 months!! read more

Target Optical - Person in the optical place inside target - Eyewear & Opticians Near Me - Murrieta, California

I was about 12 years old when I first came here, I still come in at the age of 21 and these people are some of the most kind and helpful people I have ever met! Kim has known me since I started coming here and she has never been shy of going the extra mile when it comes to helping others. I just bought new contacts and a pair of glasses last week and staff was amazing. I appreciate this place more than anything!! read more

Kim and all the other optical technicians are superb at providing quality customer service. The department runs so smoothly even when it's busy. The techs all support each other and work in unison to make sure the customer's needs are met timely and professionally. We appreciate their hard friendly work and will continue to make this our one and only Optical source. read more

So nice to learn that if you go in here they'll help you will your frames if they get bent out of shape in a minor way. My toddler headbutted me and my glasses got bent. went in and Kim helped me straight away. I think they might fit better now than they did before. Thank you Kim! read more

Dr. Thi, Michelle and Ken are the best here. Friendly, helpful and knowledgeable. They are patient, explain all the options to you and help to get the best pricing for you without strong arming you into spending more. Dr. Thi is very thorough with her exams and makes sure to ask a lot of questions to make sure she gets everything perfect. She's honest and doesn't push anything on you or make you feel obligated to purchase things that you may not need. read more

I made an appointment a month in advance for my daughter. Confirmed the appointment and received the confirmation as well as appointment reminders leading up to the appointment. I arrived the day of the appointment and they said they didn't have anything for her. I showed them the appointment and they said it probably wasn't confirmed. I showed them the confirmation and they basically just shrugged me off and tried to make excuses like somehow I was responsible for their error. Completely rude and unprofessional staff and made no effort to fit me in at my scheduled and confirmed appointment time. Don't come here if you value your time and are looking for a professional service and experience. There are plenty of other respectable options in the area to choose from. read more

Target Optical - Confirmation - Eyewear & Opticians Near Me - Murrieta, California

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Do not book appointment here If you don't answer your phone an hour or two before your appointment they will cancel your appointment and you show up then the ask you to rebook your appointment for later that day or the next day because you didn't confirm an appointment that you made Go somewhere else read more

Only location that would order lenses for my smart glasses. They did get me original lenses too which was a plus , got me in last min appointment fast. Took a week to get my glasses which isn't bad for original lenses. Overall I was impressed. Their phone service is a hit or miss but they are very busy so. A bigger location for these lads would be helpful read more

I am so happy to have found this Target Optical. Dr. Pham is so thoughtful and thorough. She takes her time and will answer any question that you have and makes you feel very relaxed. Above and beyond. There's a great selection of eyewear too - all colors and shapes. read more

The Ladies here are absolutely amazing and so helpful! Every time I have issues with my glasses or want something different they are always so quick to help me! I get in and out in no time and Dr. Thi is always amazing with my prescriptions! 100% recommend going here for your eye appointment. read more

If you are busy person or hurry to get your glasses , please don't go here. They cancel my appointments twice . Waited 2weeks for them to cancel again. Will not go back. read more

First time purchasing from a Target optical and I'm very satisfied with the help I got picking a new pair of prescription glasses! Thank you to Kim I really appreciate her friendly service and answering any questions I had made it easy and fast to find my pair and would totally recommend others to this location! read more

Dr. Thi is amazing we have no issues with her, but the customer service over the phone not so good. Dr. Thi had been our family optometrist for many years. Unfortunately, our insurance changed and we had to change optometrist. We were so happy to go back to her again, after not seeing her for almost 3 years! Unfortunately, her front desk assistant Gina has bad customer skills, she blamed it on a bad connection yet her coworkers had no issues when helping me. We lost connection twice only when Gina would take over the call and also muted or put me on hold several times without letting me know. However, Gina had no problem discussing her hair salon appnt with coworkers while I was on the line After reading previous reviews it seems the issue has always been customer service, I hope it gets better. read more

Came here last year. Everyone was nice booked my appointment for the following year. I got an email at 7:42 AM to confirm my appointment it wouldn't let me click to confirm it so I called at 11 o'clock and the lady told me that they had given my appointment away because you have to confirm it right away... umm what? You gave it away within three hours of an e-mail? That's horrible!! read more

I've been going here for years to get regular eye exams and have always had a positive experience. Staff are welcoming and helpful, and Dr. Thi is very friendly and thorough during the exam. It's easy to make an appointment online and they text, email, or call you to confirm. I have never bought glasses here so I can't speak to that, but every eye exam has been a good experience. read more

We normally get our glasses from Costco, and from now on that's where we will continue to go. We ordered a pair of Cat & Jack glasses for our daughter last spring, and within the first 90 days she had a prescription change. In May we received the updated lenses from Target. Turns out Target never ordered the new prescription, they just re-ordered the same lenses. So we have lost 8 months worth of progress towards improving her vision. I would not recommend the Target Vision center to anyone. read more

Something we can all relate to is having our time wasted.....just got back from picking up my new glasses....got there tried them on...I knew something was way off. Sure enough someone didn't input the prescription into computer correctly. No worries I was told they would send them back and get them fixed at no extra charge to me.........and it'll take hopefully a other week.....I was to upset to ask what were the next steps they're going to take to rectify this situation. I paid good money with the expectation of having new glasses in a week....not have to drive down, point out a mistake, and drive home empty handed. A sorry would of been sufficient enough at the time...that time has now passed read more

Went here today. I took my 8th grader to get new glasses. They are super nice, friendly and super helpful I love it!! Everyone here, from Lily to Alex to Dr. Lien Ti... they are all very sweet and accommodating. They carry a wide variety of different brands of glasses. I especially love the Ray Ban frames, they were really nice and had a wide selection of them. I will definitely go here again and I highly recommend this eye glass shop to everyone. read more

Dr T was so amazing! She was so thorough, perfect bedside-manner, answered all my questions and she was great with my son, made him feel comfortable. She is very knowledgeable with her work and really takes her time with you she isn't pushing you out the door like most doctors who are trying to make the most money, I really appreciate that she makes you feel heard. We will definitely be going back to her for future eye care. Thank you Doctor T! read more

The employees at the Target Optical department are nice. The prices on glasses are horrendously expensive. My wife ordered a pair of glasses that were going to be $525. The basic pair of frames and lenses that I picked were $312. This was with the application of a $25 coupon for each and a $5 AAA discount. They also don't take Health and Wellness cards and the total was still high with Eyemed Insurance. We went to Sam's Club and her glasses were $325 and mine were $99 without applying insurance. It really pays to shop around. read more

This place has a habit of canceling appointments the day before. Happend to me and my son on different days. Then says we can get you in two weeks fron now. read more

Very disappointed in the customer service. They promise one thing and end up giving you another. I asked to purchase a name brand sunglasses for a discount price and when I was ready to purchase they were going to give me a generic model instead. When I purchased reading glasses they don't even do a fit test to make sure that the glasses fit well like other optical places I've purchased glasses from. All around disappointing and they didn't even accept their mistakes. read more

Dr. Thi was great! Took her time explaining everything to me and answered all my questions. Was a quick check in and check out, everyone I came into contact with was extremely helpful and helped me to get the most out of my insurance. Got my glasses 6 days from my exam, not too shabby :) read more

Came in the first time for an eye exam and had a good experience with Dr. Thi who was very kind and knowledgeable. However, I come in to pick up my glasses right at the 14 day mark and the prescription is completely wrong. The staff misread the prescription the doctor wrote out so now I have to wait even longer, when it would have been nice if they would do verifications with the DR to ensure getting it right for their clients the first time. (If you read the reviews, you can see I'm not the first one this has happened to.) Of course it being a HUGE inconvenience, considering I need these glasses, no compensation was offered. Extremely disappointed and once my glasses are ready in another "up to 14 days" I definitely won't be returning for my next eye exam here. read more

Made an appointment 7 days ago. Spent 11 mins on phone with them giving them all our insurance info. To show up today at my appointment time to be told we don't have an appointment but they will fit us in?!!! Appt was at 3. We were here at 245. It's 325 now. Still waiting. They blamed it on an online booking problem. We didn't book online! We called. Target optical get your selves together!!! Not impressed in the least bit. I will be finding another business that takes our insurance. read more

I would give 0 stars if possible idle. I saw the dr here last year and liked her but they scheduled my appointment for this year and sent me an email with the appointment information. The link to confirm did not work. I called the phone number listed in the email several times with no answer so I left a voicemail to confirm and never received a response. I showed up for my 10am appointment they scheduled andd they don't actually open until 12. No one at Target can help with anything since the optical center I is a separate entity but apparently Nyla the doctor isn't in on Sundays anyway. I was so angry and wasted time for an appointment that was impossible with basically no recourse. read more

I was able to make a same day appointment for an eye exam. The Doctor was very kind and professional.

My whole family has been going to Target Optical since this store opened and we have all had great experiences there. Doctor T is great, and all the opticians are wonderful. They have plenty of designer and affordable frame selection. Even open on Sunday's . read more

Had a little issue before but the members and doctor were happy to help me re exam me and get the right prescription for my eyeglasses. Everyone is very helpful, professional and friendly. Thank you again Target op. read more

This is my second time to have an eye exam with Dr Thi and on both occasions, she is great. Prior to my second visit with Dr Thi, I went to Lens Crafters in Temecula Premenade Mall about a month ago thinking i will give it a shot since i have a little extra money to get "better" quality eyeglasses but I ended up returning my purchase and go back to Dr Thi at Target optical. My experience with Lens Crafters was not very pleasant. I had my eye exam got my pair but had to go back to be be rechecked, TWICE! After recheking, they put the wrong Rx so had to go back again. On my second recheck visit, Dr said, progressive lens is not for me and just go back to single vision. I dont think so. So I went to Dr Thi at Target Optical in Murrieta. Dr Thi did an eye exam again and I got my new pair. It is prefect! The lady who assisted me with my new pair was great too. She helped me pick the appropriate eyeglasses. Something Lens Crafter didnt do. Next year, i will go to Target Optical at North Murrieta again! read more

DO NOT GO HERE! Was not seen by the doctor for at least 30-45 mins after my appointment time for each of my 5 appointments, which is extremely frustrating when I was taking time off of work to get there on time. Staff sat around gossiping and reading magazines the whole time I was there. Got fitted for contacts but was prescribed the wrong prescription every single time, it's been over 3 months and I still do not have contacts in the right prescription. Contacted target corporate about my issues and was told a manager would reach out to me in 3-5 days, that was over a month ago. Go see a real optometrist read more

Went to this Target optometry office for an eye exam and new glasses. (Seeing double at some distances with my old ones) Discovered that I have an unusual eye condition and saw both Dr. Thi and Dr. Pham. Both worked with me with incredible patience and couldn't have been nicer or more professional. Had the same experience with the ladies who work in the front area of the business fitting glasses and so forth, made me feel like an old friend. Absolutely the place to go in this area. read more

DO NOT GO HERE. The doctor was rude and the office staff was completely incompetent. I had made an appointment a week before and they didn't bother to verify my insurance. When I went they informed me that my daughter and I couldn't be seen since they could not verify insurance since Tricare was closed (July 3)! I had spoken to Tricare earlier in the week and they reassured me that we were covered. When I went over my info with the girl in the front she laughed when she realized that she had written down the wrong names to my husband's ssn! So that is why it showed these random people didn't have coverage! After raising hell they did see my daughter but I still need to find a professional optometrist for myself! read more

Denise is just awesome. I went in as I had bought for them before and she was the one that assisted me over 1 year and half ago. She remembered me. She smiled, answered any questions and truly showed that she care. I could tell that she loved what she did and she kept cleaning my glasses, even dismantled them and truly cleaned them to take out any dirt. I didn't even buy a pair as I was undecided in regards to which pairs I should get, but I have to say that was a great customer service experience and it made me feel good! Thank you Denise, and good luck on continuing make people smile. read more

Came here to see Dr. Thi for my annual eye exam and recieved the best eye care service! I will definitely be referring my friends and family to her. The office was very helpful and was able to answer all of my questions :) read more

My family and I have been going to this place for 4 years now. My husband and I as well as our two daughters have terrible eyes. We saw many optometrists in our lives, but we were never happy until we saw Dr. Thi. My daughter always complained of headache and blurry vision and none of her glasses worked. I was getting worried. A coworker of mine referred us to Target Optical in Murrieta to see Dr. Thi and she took great care of us. Ever since my daughter got her glasses from there, her headache had gone away and she has not complained about her blurry vision since. Last year she tried contact lens and she's also very happy with them. Dr. Thi is very caring, knowledgable, understanding, and so easy to talk to. She's so personable and believe it or not we look forward to come in for our eye exams every year. It's a family event and we always leave happy. We are happy that we've found a great optometrist and no longer have to look for one. We also love the frame collection there. Optical staff are helpful in helping us select frames that make us look good. read more