I took my son here on Tuesday 12/22/15. He feel off his skateboard. He was in a lot of pain and was crying pretty good in the waiting room. The front girls advised me that they would ask them to call my son soon, since they saw he was in a lot of pain. The doctor was amazing, called us back took X-rays right away and confirmed it was a broken clavicle. We were out of there in less that an hour and a half. You all made my son comfortable, pain free and I thank you so much. Your whole staff was awesome. read more

If I could give no stars at all I would! This place is the most UNPROFESSIONAL medical facility I have EVER been to. I had to call FOUR times and speak to a supervisor just to get his PRESCRIPTIONS sent to the pharmacy 24 hours AFTER his visit. These people are COMPLETELY INCOMPETENT. Save yourself the trouble and go anywhere else. read more

After 3 years joining Vista as a patient. Me and my wife could not have been happier and satisfied with medical care. Dr Azar is a really amazing and friendly doctor, he is patient and spends generous time providing medical advice and explaining things. The staff is really friendly and courteous, and they provide help in different languages if you need it. I highly recommend this place to anyone. read more

Love this place good doctors, clean ,friendly staff.doctor Azar is amazing . I recommend him to everybody.

If there was a minus I would have chosen it. Don't go here unless you have all day to waste. I asked how long the wait would be and was told 1 hour. It actually took 4 hours!!!!!!!!!!! There were tons of patients but 1/2 way into my stay, I was told that there was only one provider working that day. That's Bad business people! Beware of this place. I will never return. read more

Yes a little wait but worth it! I saw Dr. B Vincent and she was great! Dr Vincent was very thorough and caring. I would come back anytime because of Dr. Vincent and would love to have her as my primary Dr! Thank you Dr Vincent for your care! Julie M read more

I have had to go there twice and both times it was just so easy. The Front Desk Staff are very pleasant and the PA that I saw was very nice. The wait time is actually shorter than my own doctor. read more

I am handicapped with spine issues. Like everyone else every time I go to the doctor it costs me money. I've already paid for one spine surgery that did no good. For fifteen years I've trusted Dr. Azar with my back issues and he has steered me right every time. When the orthopedic surgeon said, "it's time to cut there is nothing else I can do"; Dr. Azar suggested that I see a neurosurgeon. The first surgery I just went with what the orthopedic guys said. Looks like Dr. Azar just saved me from another needless surgery. I'm getting a pacemaker for my spine. Instead of paying my maximum out of pocket year after year for MRI and Ct scans. I see a lot of dr.s and the girls that Dr. Azar has running the front are awesome. You need something done, there on it. As far as the wait for walk in urgent care. It's not what time you get in. It's how serious your condition is. That's what I've witnessed. I have never seen things like people suffering in the waiting room. Dr. Azar is definitely a Dr. who does procedures. He doesn't just refer you out. I just wanted to say thanks and again for all the help your girls did for me with test results, paperwork,etc. Just completed the free trial for spine stimulator. Pain was almost completely gone. I am so glad Dr Azar talked me out of another spinal fusion. I still have to get surgery to install the device; but it's a lot easier than fusion. No more pain medication that's the real payoff. If your like me and don't want pills and just want to be able to work and make money Dr Azar is your guy. He's been my Dr since 2005. Also once again the staff in back was awesome as usual. Thanks read more

I took my mom to see Dr. Azar and his team and all the nurses were really kind and caring professionals. Ive gone to other places and they seemed so sluggish and rude. Here, they were very kind and they made me and my mom feel so much more comfortable. We waited a little bit but when you go to great doctors there will always be a wait, that is something to be expected. I recommend Vista to all my friends and family because caring, smart, and patient doctors are hard to find! read more

Terrible customer service. I will be contacting my insurance company tomorrow to switch my primary care. Sure hope I don't have wait until June for open enrollment. DO NOT COME HERE unless you are dying. If you are already a customer here remember you have a choice and don't have to stay here. There are plenty of Doctor's that will not only treat you when you are ill but also will treat you like a valued customer. read more

I went to Urgent care and I was very pleased with the service starting from checking in to getting roomed and doctors consultation with PAC Horton Carrington. Excellent bed side manners. The X ray tech also very professional and nice. I would go there again and recommend to people I know. A1+. read more

Been a decades long customer. Sadly the business model excludes its customers that helped build the empire it is now. Weeks out for an appointment. Urgent care charges double what scheduled visits cost. Delayed waits and less then cheerful or helpful front staff. The doctors and PA are great though. If you can get through the wall called the front office staff. While I really recommend Dr Azar I don't recommend the wait or the office girls. read more

I was so extremely disappointed with vista urgent care today ! I went in a week ago to get stitches after slicing my finger with a razor blade ! When I came in with a bloody hand they asked if I made an appointment ? Oh yeah I called a week ago when I was planning on slicing my finger !! After waiting an hour to get stiches and 100 dollars later since it cost more if you don't make an appointment ! ( I have PPO Heath insurence) Who makes an appointment for URGENT CARE ? so after they stitched me up he said come back in a week and well get them out, so when I came back this morning they asked if I had an apparent again .... No, no one said I needed one !! He said just to come back !! And on top f that I'd have to pay another 100 co pay to have them taken out ?!?! My co pay with my insurence through the Er or primary is only 45 ?! Needless to say I'll take them out my self and never go back there again read more

The ABSOLUTE worst customer service I have ever experienced. The owner should take a look at who he has running the front desk if wants to keep his clientele growing. The front desk girls are rude, arrogant and completely oblivious. They should show a little more compassion and empathy since their jobs are caring for emergency based patients. The lobby was virtually empty, however I waited 1 hour before the rude girl at the front desk even acknowledged I had signed in. I am an office manager for a very busy dental office and if any of my staff treated the patients the way Vista treated me today they would be fired immediately. Being in a a field where emergency patient care is the primary focus, the front office staff needs a complete overhaul. Get some friendlier girls who actually care about people. I will not be coming back here again and will advise everyone I know (I am very affluent in Corona) of my horrible experience. My advice to whoever owns this business is to replace your entire front office team unless you don't care about losing patients read more

Very very slow service. I'm currently in a room that I've been here over an hour with no site of seeing a doctor.

2 1/2 years later same kid different issue and we got Dr. Horton again. We love him such a great personality quick and kind. My now 10-year-old said she'd like to get hurt all the time so she can go back and see him. Yikes! read more

Dr Loya was the best I wish she was my son's primary dr. She was so positive and reassuring. I loved her! Plus my sons been feeling a whole lot better since we've seen her so A+++++ and our time there in total was about an hour compared to waiting 6+ at any other urgent care places considering we were walk in read more

This is the worst service I ever experience in a urgent care facility.what a shit hole! All the lady setting At the windows have this horrible attitude like don't ask me anything and giving all their clients attitude . As a health care professional I was extremely embarrass to receive such poor sub standard health care. The Physician Assistant was horrible. I explain to her my thumb had throbbing intense pain. use ice on it for a week and taking Motrin with no improvement. She X-ray it told me it was a bone that causing the pain. So she told me to take Motrin and ice it what had already done previously week which I explain to her! Never offer to wrap it for me Finger Splint for my finger ice pack not even give prescription motrim arm sling to take pressure off my arm I will never attend this. Place again.i think a veterinarian would have given me better medically care. Also I was told the dr doesn't she patient unless their workmen comp Lol how stupid ! read more

I visited Urgent care this morning with a seriously broken finger and received excellent care from the entire staff! The wait was about 20 minutes, which I considered to be about average, but the staff was second to none! X-rays were completed in a timely manner and I was treated with care and respect by all. Dr. Horton was extremely caring, kind, and professional,and even checked on me later in the day to see if I had spoken with a surgeon. Since I wasn't able to do so, he urged me to go to Loma Linda, which I did. I highly recommend Vista Urgent Care!!! read more

This office is awful. I have been dealing with them for 2 years now and every time, I have an issue! The latest is the last straw. The girls are rude and always make excuses. We have to go through them for every referral, I get it, it's the insurance requirement, but they don't have to make the request more difficult. My husband went in for his annual check up (appt made way in advance) and we still got the PA, we have NEVER seen the actual doctor. After the appt the PA said she would put the request in for a referral, we never received it. I called in to get it (which I have had to do for every referral requested) and "it was not notated that he was talked to about a referral". The PA did not do her job and now they want us to come back in, pay our co-pay and be seen to get a referral the PA said she was going to do at the first appt. Ridiculous!!! I spoke with the office manager and she threatened to hang up on me! Great customer service! read more

Can I do zero stars? Came during non busy time I thought there were 4 people in front of me took an 1hr & 20 min just to be called back.. waited another hour on the room plus another 20 min for prescriptions..I would say total 3 hrs and they weren't even busy! Girls in the front some..not all rude ....and slow they don't care about anything.. allot of them just walking around...no complaints on actual drs quality however they should really step in and realize you have sick injured ppl waiting over 2 hrs for no reason!* read more

Although the wait was long Dr Carrington made up for it. He was very knowledgeable and took the time to explain everything, I will come again. read more

I love Dr. Azar and all of the PAs I've been seen by, so it pains me to only give this place 3 stars. However, I have been going here for a few years now and I've noticed more and more the poor communication the rest of the staff has. Many mistakes have been made and I've had to make several return visits simply because I was told different information by different staff members, or just overall lack of information. Also, 80% of the staff (MAs I'm assuming) consistently act like they hate their job, or move at a pace so slow that no wonder people complain about the wait (it is ridiculously long even on what appears to be a "slow" day). I will say that at least they all ask if you've been helped yet when they see you standing at the window. This building definitely gets an A in cleanliness, and once I am FINALLY seen by a Dr. or PA, the experience is all good. It's everything that leads up to that moment that is frustrating, and frankly the reason why I dread going to this place for even the simplest thing. read more

I couldn't find an urgent care with many good reviews near me (eastvale) so I decided to give Vista a shot. I'm glad I did. I went at 10am on Wednesday for a cough that wasn't getting better. The facility was clean and check in was easy. I waited about 45 minutes before I was called. Mercy, the PA that treated me, was very friendly and informative of what I had (bronchitis) and what was going to be done. The kind of professional I would trust with my kids. My wife went the following day, Thursday, at 11am and was seen by Esther. Her experience was consistent with mine. Hopefully I won't have too, but I will come back here if needed. read more

The wait is unbelievable.. came in for a dot drug screen and physical and been here for over 3 hours. Everyone that comes seems to have a bad experience with the wait.. the workers seem to chat a lot and not move the process faster... read more

I had to wait ine hour in the waiting room even though there was only 2 people. And a extra 2 hours in the patient room! And the doctor himself doesnt even see u. He sends his nurse instead! So bad read more

so slooooooow～ so many ppl work at here~ but we still need to wait 1.5 HOURS!!!!! Every Time!!!!!!~~~~ Do Not Come Here !!!!!!

I went here during the week, and then again during the week for a follow up. The girls up front were nice, i didn't have any attitude like previous reviewers stated. Also both times I was in and out within about an hour. Even if you have to wait...it's an urgent care people. What do you expect? You're not the most important person there, calm down and wait your turn! Everyone from the receptionists, medical assistants, nurses and Drs are all very nice and professional. And the place is clean..what more could you ask for. Thank you vista medical! I'll be back if there's ever a need! read more

Had to stop here recently for a minor incident. Clean facility and caring staff. Dr Azar is compassionate and never made me feel rushed.

I've gone there twice once for my daughter and once for myself. I have nothing but nice things to say about them. They were professional, fast and really courteous. My daughter needed a piece of glass taken out of her foot. They were very patient and super nice to her. Thanks guys! read more

Thank you for actually always listening to me and trying to actually cure my illnesses. This office is great when it comes to the staff. Very organized and overall amazing. Recently switched over to their family care office (which will be effective by the 1st of Sep.). Awesome place! And shout out to B. Vincent for her work on Saturday. read more

i think mashall was the doctors name.cant remember, blond ,short, pretty. really felt comfortable with her.felt like she really cared. Like how a doctor is supposed to make you feel when they are checking you out trying to figure out whats wrong with you. shes totally doing her job.The front desk women. totally opposite. no helping assisting face or welcoming factor.felt real negative and ugly.Kind of like robots i guess.It takes a special kind of customer service to be at the front desk of a doctors office.They had zero service. zero care factor.no welcoming face.Its like as if i was bothering them.Super ugly feeling.Some people love to be helpful and very kind and assisting, But this front desk was awful. read more

Great service ! I called to verify by testing, walk -in no appointment needed. I walked in filled out paperwork , in and out in 20 minutes. Lobby was filled w patients but because it's only a nurse visit it was fast. Make sure you check in for your free tote bag! The girls at the front and nurse were very friendly. read more

This facility sucks. I registered at 6:10 p.m I was the only patient in the office they didn't call me in until 7:30p.m. the receptionist are rude all they were doing is chatting about there Christmas plans. I asked them how much longer for them to call me in, all they said was in a few minutes and continued talking. Once they called me in I waited for the Dr for another 15 minutes all she did was walked in gave me a prescription and told me if I didn't get better to come again. She didn't bother in checking me. Hell no I'm not going back just for them to get my copay $50 not bother in checking me and for the front office people to be rude. read more

This place is always ridiculously packed, and the doctors there have misdiagnosed many illnesses I have come in with. Find a better urgent care in the area. Really! read more

The providers in this office are amazing!! Michelle, PA, Brianna, PA, Maria, PA, Carrington, PA, Esther, PA and Dr Azar.. I have been coming to this office for some time.. Both the family practice and the urgent care for various issues.. Everyone was friendly.. Tomi, Mary, Sandy, Elizabeth, Gladys... Just to name a few.. The girls up front are very friendly and check in and out is quick. Thank you for all you do. read more

Due to us being between insurance companies and because it was after hours for our family physician, we chose to go here for our daughter to be seen as she was very sick with more than just the usual cold symptoms. The front desk personnel, to be blunt, are the rudest most inconsiderate people I've ever encountered at a medical facility. I felt looked down upon when I said we would be paying cash because we were waiting for our new insurance to kick in, never a thank you or anything and I had to pay $95 just to be seen for 10 minutes, wow, really? Also, the next day, I had left a message for someone to call me back...well, that never happened either. If you are that miserable of a person, perhaps your career choice should be to not deal with the public directly, just a suggestion. We will be going elsewhere in the event we need to be seen at an urgent care facility again. read more

The team at Vista Medical is great! I've been coming here for many years. They have 24/7 Urgent Care which is great because I've had to go to Urgent Care a few times for a chronic sprained ankle, bad colds, ear infection... Sometimes it's a bit of a wait but understandable. You can always make an appointment (just not for the same day). I've recently (this month) been seen a couple of times for an annual physical, pap & was given a referral for blood work (Quest Diagnostics is only about a 5 minute drive from the Vista office). All of these recent visits I had an appointment. So, I checked in, paid my copay & was seen within about 3 minutes. Super fast. The doctors are always really nice and friendly. They try to relate and make you comfortable in a not-so-comfortable situation. They are really good at answering all of my questions and explaining things in a way that I can understand. I like Vista Medical primarily because it's conveniently located next to Ontario and the 15, it's way better than any hospital I've every been to, it's clean and staff is great. read more

came for complete physical exam with appointment. had wait for 30min at lobby and another 40min for pep smear in naked at cold room with two shallow paper sheets. it is totally negligence. read more

Once again! My doc, Maria Castillo has been phenomenal! She is amazingly attentive with all of my medical needs. She always seizes to amaze me. Maria Castillo is the most professional, caring, and respectful doctor I know. I have had my fair share of doctors and none amount to half of how Dr Maria Castillo has been able to care for me. I am proud to say she is my doctor. For the first time in my life, I can honestly say that I feel my doctor actually cares about me and my medical needs. The amount of encouragement she emphasizes in regards to options and always seeking the best path for me makes me feel all warm and fuzzy inside. Thank you Dr. Maria Castillo for making me feel the way you do! And let's not forget her staff! Dr. Maria Castillos staff is second to none, everyone is so nice and caring, and willing to help answer any question or concern I may have. You guys are honestly the best ever!!! read more